📌 Core Information
🔹 Job Title: Manager, Product Management - Product Marketing Management, AI/ML Platforms
🔹 Company: Capital One
🔹 Location: New York, NY (with remote flexibility)
🔹 Job Type: Full-Time
🔹 Category: Product Management
🔹 Date Posted: April 28, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (on-site and remote)
🚀 Job Overview
Key aspects of this role include:
- Driving product marketing strategies for AI/ML platforms
- Acting as the voice-of-the-customer to inform product roadmaps
- Collaborating cross-functionally to launch new products and features
- Developing and executing go-to-market strategies
- Creating engaging content and communications for users
ASSUMPTION: This role requires a strong understanding of AI/ML technologies and customer-centric mindset.
📋 Key Responsibilities
✅ Conduct user research to understand customer needs and pain points
✅ Develop clear and compelling value propositions for products and features
✅ Create and execute go-to-market strategies, including target segmentation, goal setting, user engagement, and communication plans
✅ Develop various forms of content (e.g., datasheets, case studies, blog posts, presentations) to support product adoption and understanding
✅ Collaborate with cross-functional teams to align strategy and execution
✅ Analyze quantitative and qualitative data to measure campaign effectiveness, track adoption, and inform strategy adjustments
✅ Facilitate forums for user feedback and work with senior leaders to triage and make actionable recommendations
✅ Drive efficient operations across the product organization by defining best practices and enabling processes with the team and platform users
ASSUMPTION: This role requires strong communication, collaboration, and influencing skills to work effectively with various teams and stakeholders.
🎯 Required Qualifications
Education: Bachelor's or Master's degree in a quantitative field (e.g., Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems)
Experience: At least 3 years of experience in Product Management
Required Skills:
- Proven experience in product marketing management, product management, or strategy consulting
- Strong customer empathy and user-centered mindset
- Excellent oral and written communication skills
- Ability to operate autonomously and make sound judgments
- Experience working in an Agile environment
- Proficient in AI/ML technologies and emerging trends
Preferred Skills:
- MBA or Master's degree
- Experience developing and executing successful go-to-market strategies for technical products or platforms
- Knowledge of or demonstrated investment in learning about emerging generative AI/ML methods, techniques, and applications
ASSUMPTION: This role requires a balance of strategic thinking and tactical execution, with a strong focus on customer understanding and communication.
💰 Compensation & Benefits
Salary Range: $144,000 - $197,200 per year (New York, NY location)
Benefits:
- Health benefits (medical, dental, vision)
- Financial benefits (401(k) match, employee stock purchase plan)
- Performance-based incentives (cash bonuses and/or long-term incentives)
Working Hours: Full-time (40 hours/week) with flexible remote work options
ASSUMPTION: The salary range provided is for the New York, NY location. Salaries for other locations may vary.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, with a focus on leveraging AI/ML technologies to innovate banking products and services
Company Size: Large (10,001+ employees), with a decentralized and collaborative work culture
Founded: 1986, with a history of growth and expansion through strategic acquisitions and organic growth
Company Description:
- Customer-centric approach to banking, focusing on digital innovation and personalization
- Data-driven decision-making and a strong commitment to data security and privacy
- Diverse and inclusive work environment, with a focus on employee development and growth
Company Specialties:
- Business banking and commercial lending
- Credit card and retail banking services
- Digital banking and mobile solutions
Company Website: www.capitalone.com
ASSUMPTION: Capital One's focus on AI/ML technologies and data-driven decision-making presents unique opportunities for growth and innovation in the banking industry.
📊 Role Analysis
Career Level: Mid-level management, with opportunities for growth and advancement within the Product organization
Reporting Structure: This role reports directly to the Director of Product Operations, AI/ML Platforms
Work Arrangement: Hybrid (on-site and remote), with a flexible work schedule that accommodates both individual and team needs
Growth Opportunities:
- Advancement within the Product organization, including senior product management roles or leadership positions
- Expansion into other areas of the business, such as business banking or commercial lending
- Development of expertise in AI/ML technologies and emerging trends, with opportunities to work on cutting-edge projects
ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, with ample opportunities for professional growth and development.
🌍 Location & Work Environment
Office Type: Modern, collaborative office spaces with a focus on employee well-being and productivity
Office Location(s): New York, NY (with remote flexibility)
Geographic Context:
- New York, NY: A major financial hub with a diverse and multicultural population
- Remote work: Capital One offers flexible remote work arrangements, with opportunities to work from home or other locations
Work Schedule: Full-time (40 hours/week) with flexible remote work options and a focus on work-life balance
ASSUMPTION: The hybrid work arrangement allows for a balance between in-person collaboration and remote flexibility, catering to individual preferences and needs.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with a member of the Talent Acquisition team
- Technical assessment or case study presentation
- On-site or virtual interview with the hiring manager and other team members
- Final round with senior leadership
Key Assessment Areas:
- Customer empathy and user-centered mindset
- Communication and presentation skills
- Technical proficiency in AI/ML technologies
- Strategic thinking and problem-solving abilities
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and customer-centric mindset
- Research Capital One's products, services, and AI/ML initiatives to demonstrate your enthusiasm and understanding of the company
ATS Keywords: Product Marketing, AI/ML, Go-To-Market, Customer Understanding, Communication, Agile, Strategic Thinking, Collaboration, User Research, Product Enablement, Technical Knowledge, Problem Solving
ASSUMPTION: The interview process will focus on assessing your customer-centric mindset, technical proficiency, and strategic thinking abilities, with a strong emphasis on cultural fit.
🛠️ Tools & Technologies
- AI/ML platforms and tools (e.g., TensorFlow, PyTorch, AWS SageMaker)
- Product management software (e.g., JIRA, Asana, Trello)
- Marketing automation tools (e.g., Marketo, HubSpot, Pardot)
- Data analysis and visualization tools (e.g., Tableau, Power BI, Excel)
ASSUMPTION: This role requires proficiency in AI/ML technologies and tools, as well as a strong understanding of product management and marketing software.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: Focus on understanding and meeting customer needs
- Data-driven: Use data to inform decision-making and drive continuous improvement
- Inclusive: Foster a diverse and inclusive work environment that values and leverages the unique perspectives of all employees
- Collaborative: Work together to achieve common goals and drive collective success
Work Style:
- Agile and adaptable, with a focus on continuous learning and improvement
- Customer-focused, with a strong emphasis on understanding and meeting customer needs
- Collaborative and team-oriented, with a focus on collective success
- Data-driven, with a strong commitment to evidence-based decision-making
Self-Assessment Questions:
- How do you approach understanding and meeting the needs of internal customers (e.g., product users, stakeholders)?
- How do you balance strategic thinking with tactical execution in your work? Can you provide an example?
- How do you stay up-to-date with emerging AI/ML technologies and trends? Can you describe a recent learning experience?
ASSUMPTION: Capital One values employees who are customer-centric, data-driven, inclusive, collaborative, agile, and adaptable, with a strong focus on continuous learning and improvement.
⚠️ Potential Challenges
- Working in a fast-paced and dynamic environment, with a focus on continuous innovation and improvement
- Balancing the needs of multiple stakeholders, including product users, business leaders, and technical teams
- Managing competing priorities and tight deadlines, with a focus on delivering high-quality work
- Navigating a large and decentralized organization, with a focus on building and maintaining strong relationships across teams
ASSUMPTION: These challenges require strong communication, collaboration, and influencing skills, as well as the ability to operate effectively in a fast-paced and dynamic environment.
📈 Similar Roles Comparison
- Product Marketing Manager (AI/ML) vs. Product Manager (AI/ML): The product marketing manager role focuses more on communication, branding, and go-to-market strategies, while the product manager role is more focused on product development, roadmap, and feature definition.
- AI/ML in Financial Services vs. Other Industries: AI/ML in financial services presents unique opportunities and challenges, with a strong focus on data privacy, security, and regulatory compliance.
- Career Path: Product Marketing Manager (AI/ML) → Senior Product Marketing Manager → Director of Product Marketing → VP of Product Marketing
ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, with ample opportunities for professional growth and development within the Product organization.
📝 Sample Projects
- Developing a go-to-market strategy for a new AI-driven fraud detection product, including target segmentation, communication planning, and user engagement
- Creating a user-friendly and intuitive product walkthrough video series to support onboarding and adoption for an AI-powered customer service platform
- Conducting user research to understand the needs and pain points of internal customers (e.g., product users, stakeholders) and developing actionable insights to inform product roadmaps and strategy
ASSUMPTION: These sample projects highlight the strategic and tactical responsibilities of the product marketing manager role, with a strong focus on customer understanding, communication, and branding.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall product strategy and roadmap for AI/ML platforms at Capital One?
- What are the key priorities for this role in the first 30-60-90 days?
- How does the product marketing team collaborate with other teams, such as product management, engineering, and design, to deliver successful products and features?
- What are the most significant challenges facing the AI/ML platforms at Capital One, and how can this role help address them?
- How does Capital One support the professional development and growth of its employees, particularly in the Product organization?
ASSUMPTION: These questions will help you better understand the role, the team, and the company, and demonstrate your interest in and enthusiasm for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and customer-centric mindset
- Research Capital One's products, services, and AI/ML initiatives to demonstrate your enthusiasm and understanding of the company
- Follow up with the hiring manager or Talent Acquisition team within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
