📌 Core Information
🔹 Job Title: Market Manager Core Account Benelux & France (f/m/d)
🔹 Company: Franke
🔹 Location: Chambly, France
🔹 Job Type: Full-time, Hybrid (60% office / 40% mobile)
🔹 Category: Sales & Business Development
🔹 Date Posted: May 26, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site with flexible mobile work
🚀 Job Overview
Key aspects of this role include:
- Project management for new kitchens and remodeling projects
- Customer consulting and relationship management
- Sales strategy development and target achievement
- Marketing and promotion of Franke's products and services
- Forecasting and reporting on project progress and profitability
- Complaints management and problem-solving
ASSUMPTION: This role requires strong organizational skills, multitasking, and the ability to manage multiple projects simultaneously. It also demands excellent communication skills, both written and verbal, in French and English.
📋 Key Responsibilities
✅ Project Management: Oversee kitchen projects from planning to realization, including coordination with architects, site managers, service partners, and internal teams.
✅ Customer Consulting & Relationship Management: Serve as the primary point of contact for franchisees, restaurant managers, and company representatives, providing expert advice and building strong, lasting customer relationships.
✅ Sales Strategy & Target Achievement: Develop and implement sales strategies to meet and exceed targets, utilizing planning, analyses, and targeted measures.
✅ Marketing & Promotion: Actively promote Franke's products and services through various channels, contributing to the company's overall marketing efforts.
✅ Forecasting & Reporting: Provide accurate forecasts and manage projects profitably by delivering precise, up-to-date reports on project status and performance.
✅ Complaints Management: Address and resolve customer complaints efficiently, finding solutions where others see problems.
ASSUMPTION: This role involves frequent travel to customer sites and industry events, requiring flexibility and adaptability to different work environments.
🎯 Required Qualifications
Education: A business or technical degree
Experience: At least 5 years of experience in selling technical products, ideally in the catering or construction sector. Operational experience from the QSR industries is a plus.
Required Skills:
- Excellent communication skills in French and English (bilingual)
- Strong project management skills
- Proven sales and negotiation skills
- Entrepreneurial mindset and ability to manage multiple projects simultaneously
- Excellent problem-solving skills
- Fluency in additional languages is a plus
Preferred Skills:
- Experience in the QSR industry
- Knowledge of the Franke product portfolio
- Familiarity with CRM systems
ASSUMPTION: Candidates with a strong background in sales, project management, and customer relationship management will be well-suited for this role. Familiarity with the catering or construction sector is highly desirable.
💰 Compensation & Benefits
Salary Range: €60,000 - €80,000 per year (Estimated based on market research and company size)
Benefits:
- Flexible working hours and mobile working
- 30 days holiday + 4 company holidays
- Full access to LinkedIn learning and allowance for further training
- Bonus programme for Market Managers
- Employer-financed company pension scheme
- Health management with occupational medical care
- Employee Assistance Programme
- Corporate benefits and employee gifts on various occasions
- Company and sporting events such as summer parties, departmental outings, and football tournaments
- Free drinks (coffee, tea, water), fresh fruit every day, and state-of-the-art facilities
Working Hours: Full-time, 40 hours per week, with flexible mobile work arrangements
ASSUMPTION: The salary range is estimated based on market research and the company's size. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Franke operates in the furniture industry, specializing in kitchen systems and equipment for the foodservice sector. The company is known for its precision and design, focusing on creating beautiful and functional kitchens.
Company Size: Franke is a mid-sized company with around 11 employees, providing a collaborative and close-knit work environment. This size allows for direct impact on the company's success and growth.
Founded: Franke was founded in Aarburg, Switzerland, and has since expanded its operations to various countries, including France.
Company Description:
- Franke is a global player in the kitchen equipment industry, setting standards worldwide in innovation, quality, and service.
- The company focuses on customised solutions for system catering, helping the world's largest restaurant chains make their kitchens more efficient, modern, and sustainable.
- Franke's mission is to equip kitchens and set standards, enabling customers to create memorable experiences for their guests.
Company Specialties:
- Kitchen equipment and systems
- Customised solutions for system catering
- Global kitchen design and innovation
Company Website: www.franke.com
ASSUMPTION: Franke's focus on quality, innovation, and customer satisfaction creates an environment that values excellence and continuous improvement.
📊 Role Analysis
Career Level: This role is a mid-level management position, offering opportunities for growth and development within the company.
Reporting Structure: The Market Manager reports directly to the Hiring Manager, Florian Goronzi, and works closely with internal teams, architects, site managers, and service partners.
Work Arrangement: This is a hybrid role, with 60% of time spent in the office and 40% spent working remotely or on customer sites.
Growth Opportunities:
- Progression to a senior management or leadership role within the company
- Expansion of responsibilities to cover additional regions or product lines
- Development of expertise in specific areas, such as project management, sales, or customer relationship management
ASSUMPTION: Franke's focus on employee development and growth creates opportunities for professionals to advance their careers within the company.
🌍 Location & Work Environment
Office Type: Franke's office in Chambly, France, is a modern and well-equipped workspace, designed to foster collaboration and productivity.
Office Location(s): Chambly, France
Geographic Context:
- Chambly is located in the Hauts-de-France region of France, approximately 40 km northeast of Paris.
- The area offers a mix of urban and rural environments, with easy access to major transportation networks.
- Chambly is home to a diverse range of industries, including manufacturing, logistics, and services.
Work Schedule: The work schedule is flexible, with a focus on results and productivity. The role may require occasional travel to customer sites and industry events.
ASSUMPTION: The work environment at Franke is collaborative and supportive, with a strong emphasis on teamwork and open communication.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the Hiring Manager, Florian Goronzi
- On-site or virtual interview with the Hiring Manager and a member of the HR team
- Final decision and offer
Key Assessment Areas:
- Sales and negotiation skills
- Project management and organizational skills
- Communication and interpersonal skills
- Problem-solving and decision-making abilities
- Cultural fit and alignment with Franke's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Be prepared to discuss your sales strategy and approach to project management during the interview.
- Research Franke's products, services, and competitors to demonstrate your industry knowledge.
- Prepare questions to ask the interviewer about the company, team, or role to show your interest and engagement.
ATS Keywords: Project management, sales strategy, customer relationship management, bilingual, technical sales, catering industry, construction sector, QSR industries
ASSUMPTION: Franke's hiring process is designed to assess candidates' skills, experience, and cultural fit, ensuring the best possible match for the role and the company.
🛠️ Tools & Technologies
- CRM system (e.g., Salesforce, HubSpot)
- Project management software (e.g., Asana, Trello)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
ASSUMPTION: The tools and technologies required for this role are standard in the industry and can be easily adapted by candidates with relevant experience.
👔 Cultural Fit Considerations
Company Values:
- Customer focus
- Innovation and continuous improvement
- Collaboration and teamwork
- Integrity and accountability
- Sustainability and responsibility
Work Style:
- Results-driven and focused on achieving targets
- Adaptable and flexible, able to manage multiple projects simultaneously
- Strong communication and interpersonal skills
- Problem-solving and decision-making abilities
- Ability to work independently and in a team environment
Self-Assessment Questions:
- How do you approach building and maintaining strong customer relationships in a bilingual environment?
- Can you describe a time when you successfully managed multiple projects simultaneously, and what steps you took to ensure their success?
- How do you balance the need for innovation and continuous improvement with the need to maintain high-quality standards and customer satisfaction?
ASSUMPTION: Franke values candidates who are passionate about their work, committed to customer satisfaction, and eager to contribute to the company's growth and success.
⚠️ Potential Challenges
- Managing multiple projects simultaneously, requiring strong organizational skills and time management
- Dealing with customer complaints and finding solutions, demanding excellent problem-solving skills and resilience
- Working in a bilingual environment, requiring strong communication skills in French and English
- Occasional travel to customer sites and industry events, which may disrupt personal schedules and routines
ASSUMPTION: These challenges can be overcome by candidates with strong skills, experience, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- This role is similar to a Regional Sales Manager or Key Account Manager position, with a focus on customer relationship management and project management
- Unlike other roles, this position requires a strong understanding of the catering or construction sector and the ability to work in a bilingual environment
- Career progression in this role may lead to senior management or leadership positions within the company
ASSUMPTION: Candidates with experience in similar roles or industries will find this position to be a good fit, offering opportunities for growth and development.
📝 Sample Projects
- Managing a complete kitchen project from planning to realization, including coordination with architects, site managers, service partners, and internal teams
- Developing and implementing a sales strategy to meet and exceed targets for a core account, utilizing planning, analyses, and targeted measures
- Addressing and resolving a complex customer complaint, demonstrating excellent problem-solving skills and resilience
ASSUMPTION: These sample projects provide a snapshot of the day-to-day responsibilities and challenges faced by the Market Manager in this role.
❓ Key Questions to Ask During Interview
- Can you describe the company's growth plans and how this role contributes to achieving those goals?
- How does the company support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company measure the success of this role, and what key performance indicators (KPIs) will I be expected to track?
- What are the biggest challenges facing the company in the next 12-24 months, and how can this role help address them?
ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and the company, and provides valuable information to help you make an informed decision.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through Franke's careers page
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your sales strategy and project management approach.
- Prepare for your interview by researching Franke's products, services, and competitors, and practicing your responses to common interview questions.
- Follow up with the Hiring Manager, Florian Goronzi, after your interview to express your appreciation and reiterate your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
