📌 Core Information
🔹 Job Title: Marketing Advisor, Emerging Technologies
🔹 Company: Xplor Technologies
🔹 Location: Atlanta, Georgia, United States
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: May 29, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Consulting with customers in the fitness and wellbeing sectors on marketing and customer journey strategies
- Delivering ideas and strategies to drive customer satisfaction and retention
- Supporting the implementation of services using various Xplor technologies or other software platforms
- Operating in a fast-paced startup environment with a focus on customer success and revenue generation
ASSUMPTION: This role requires a balance of strategic thinking and hands-on execution, with a strong focus on customer success and satisfaction.
📋 Key Responsibilities
✅ Consult Xplor Growth Satellite (STL) Customers (primarily in Fitness and Wellbeing) on their marketing, sales, and customer journey strategy
✅ Provide excellent and strategic guidance to STL customers by proactively consulting them on their customer journey communications
✅ Deliver ideas, strategies, and materials that drive STL customer satisfaction, product/service adoption, and month over month retention
✅ Support in building a consultative high-touch product by incorporating automated ways to deliver marketing strategies at scale
✅ Efficient and timely launch and implementation of services with a high level of accountability
✅ Follow Standard Operating Procedures for delivery of services to Xplor STL customers
✅ Has a blend of SaaS and consulting knowledge and can apply that background to evolution of STL
✅ Proactively address client needs and improve quality, reliability, and repeatability of STL services
✅ Be open to new and creative ways of adding customer value helping to elevate the offering
✅ Operate in a fast-paced startup type of environment where you are open to and can help execute on new ideas and activities to drive customer success and generate revenue
ASSUMPTION: This role requires a high level of client-facing interaction and a proactive approach to addressing client needs and improving services.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 2-5 years of experience in studio marketing, operations, or the fitness industry
Required Skills:
- Proven experience in marketing, sales, or customer journey strategy
- Strong communication skills, both verbal and written
- Self-awareness and strong client-facing presence
- Highly ethical with a demonstrated ability to demonstrate empathy, humility, motivation, and listening skills
- Passion for fitness, health, and wellness, and a commitment to Xplor's vision and the customer problems they are solving
- Marketing guru with an ear to the ground on the latest digital marketing trends and tactics
Preferred Skills:
- Experience with SaaS or consulting knowledge
- Ability to execute strategic vision and implement best practice processes
ASSUMPTION: Candidates with a strong background in marketing, sales, or customer journey strategy within the fitness industry are likely to be the best fit for this role.
💰 Compensation & Benefits
Salary Range: $70,000 - $80,000 per year (based on industry standards for a Marketing Advisor role with 2-5 years of experience)
Benefits:
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
- Access to free mental health support
- Flexible working arrangements
Working Hours: Full-time position with flexible working arrangements
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Marketing Advisor role with 2-5 years of experience. Actual salary may vary based on factors such as skills, experience, and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, with a focus on embedded payments and tools for businesses in fast-growing everyday life verticals
Company Size: 1,001-5,000 employees, providing a large network of talented colleagues and opportunities for growth
Founded: 2024, with a commitment to helping businesses grow and succeed through innovative software solutions
Company Description:
- Xplor Technologies is the first global platform combining SaaS with embedded payments and tools to help businesses grow and succeed
- Offers software solutions in fast-growing ‘everyday life’ verticals: Education, Fitness & Wellbeing, Field Services, and Personal Services
- Serves over 106,000 customers that processed over $38 billion in payments across 20 markets in 2024
Company Specialties:
- Software development for embedded payments and tools
- Business growth and success solutions
- Fast-growing everyday life verticals
Company Website: www.xplortechnologies.com
ASSUMPTION: Xplor Technologies is a growing company with a strong focus on innovation and customer success, providing ample opportunities for professional growth and development.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the company
Reporting Structure: This role reports directly to the Emerging Technologies Team and works closely with Xplor Growth Satellite (STL) customers
Work Arrangement: Remote OK, with a focus on supporting customers in the fitness and wellbeing sectors
Growth Opportunities:
- Potential for career advancement within the company as Xplor continues to grow and expand
- Opportunities to work on new and emerging technologies within the company
- Chance to gain experience in a fast-paced startup environment and develop skills in marketing, sales, and customer journey strategy
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with a strong focus on customer success and satisfaction.
🌍 Location & Work Environment
Office Type: Remote OK, with a focus on supporting customers in the fitness and wellbeing sectors
Office Location(s): Atlanta, Georgia, United States
Geographic Context:
- Atlanta is a major city in the southeastern United States, with a diverse population and a thriving business environment
- The city is home to numerous Fortune 500 companies and offers ample opportunities for professional growth and development
- Atlanta has a humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time position with flexible working arrangements
ASSUMPTION: The remote work arrangement for this role allows for a high degree of flexibility and work-life balance, while still providing ample opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or video interview with the team
- Final interview with the director or another senior leader
Key Assessment Areas:
- Marketing and sales strategy development
- Customer journey mapping and optimization
- Communication and presentation skills
- Problem-solving and analytical skills
Application Tips:
- Highlight your relevant experience in studio marketing, operations, or the fitness industry
- Tailor your resume and cover letter to emphasize your skills and experience in marketing, sales, and customer journey strategy
- Prepare examples of your marketing and sales strategies, as well as your approach to customer journey mapping and optimization
ATS Keywords: Marketing, Sales, Customer Journey, Strategy, Fitness, Wellbeing, Consulting, SaaS
ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on marketing, sales, and customer journey strategy skills and experience.
🛠️ Tools & Technologies
- Xplor Technologies software platform
- Various software platforms for service delivery
- Communication and collaboration tools (e.g., email, Slack, Zoom)
ASSUMPTION: This role requires a strong working knowledge of Xplor Technologies software platform and various software platforms for service delivery, as well as strong communication and collaboration skills.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Growth-oriented
Work Style:
- Fast-paced and dynamic
- Customer-focused and results-driven
- Collaborative and team-oriented
- Opportunistic and adaptable
Self-Assessment Questions:
- Do you have a strong passion for fitness, health, and wellness, and a commitment to Xplor's vision and the customer problems they are solving?
- Are you comfortable working in a fast-paced startup environment and driving customer success and revenue generation?
- Do you have strong communication skills, both verbal and written, and the ability to execute strategic vision and implement best practice processes?
ASSUMPTION: Xplor Technologies values candidates who are customer-centric, innovative, collaborative, and growth-oriented, with a strong passion for fitness, health, and wellness and a commitment to driving customer success and revenue generation.
⚠️ Potential Challenges
- Working with a diverse range of customers in the fitness and wellbeing sectors, each with unique needs and preferences
- Keeping up with the latest digital marketing trends and tactics in a fast-paced startup environment
- Balancing strategic thinking and hands-on execution in a remote work arrangement
- Managing client expectations and ensuring customer satisfaction in a fast-paced and dynamic work environment
ASSUMPTION: This role presents unique challenges and opportunities for growth and development, with a strong focus on customer success and satisfaction.
📈 Similar Roles Comparison
- Compared to other marketing roles, this position requires a strong focus on customer journey strategy and a deep understanding of the fitness and wellbeing sectors
- Industry-specific context: The fitness and wellbeing sectors are growing and evolving, with a strong focus on digital marketing and customer engagement
- Career path comparison: This role offers significant growth opportunities for the right candidate, with a strong focus on customer success and satisfaction
ASSUMPTION: This role is unique in its focus on customer journey strategy and the fitness and wellbeing sectors, with significant growth opportunities for the right candidate.
📝 Sample Projects
- Developing a comprehensive marketing and sales strategy for a boutique fitness studio
- Optimizing the customer journey for a wellbeing center, focusing on digital engagement and retention
- Creating a high-touch, consultative product for Xplor Growth Satellite customers, incorporating automated ways to deliver marketing strategies at scale
ASSUMPTION: These sample projects are designed to give candidates a sense of the types of marketing and sales strategies they may be required to develop and implement in this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical customer journey for a fitness studio and how this role would contribute to optimizing it?
- How does this role collaborate with the Emerging Technologies Team and Xplor Growth Satellite customers to drive customer success and revenue generation?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Xplor Technologies support the growth and development of its employees, particularly in this role?
- What are the most challenging aspects of working with customers in the fitness and wellbeing sectors, and how does this role address them?
ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Xplor Technologies careers portal
- Tailor your resume and cover letter to emphasize your skills and experience in marketing, sales, and customer journey strategy
- Prepare examples of your marketing and sales strategies, as well as your approach to customer journey mapping and optimization
- Follow up with the hiring manager one week after submission to express your interest in the role and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
