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Marketing and Customer Development Manager, Pharma NA

DSM
Full-time
On-site
United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing and Customer Development Manager, Pharma NA

πŸ”Ή Company: DSM

πŸ”Ή Location: Princeton, NJ, US

πŸ”Ή Job Type: Hybrid

πŸ”Ή Category: Pharmaceuticals

πŸ”Ή Date Posted: 2025-05-20

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (1-2 days per week in office)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and implementing regional strategic marketing plans for Pharma and OTC segments
  • Analyzing market trends and competitive landscapes to identify growth opportunities
  • Leading new business development initiatives and innovation strategies
  • Collaborating cross-functionally with sales, regulatory, technical development, and legal teams
  • Building and maintaining a strong network of industry contacts to enhance brand presence

ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to work effectively in a matrix organization.

πŸ“‹ Key Responsibilities

βœ… Develop and implement regional strategic marketing plans for Pharma and OTC segments, managing the full marketing mix

βœ… Analyze market trends, unmet needs, and competitive landscapes to identify growth opportunities and shape innovation strategy

βœ… Lead new business development and innovation initiatives, including conference strategy and execution

βœ… Collaborate cross-functionally with sales, regulatory, technical development, and legal teams to support claims development and business goals

βœ… Build and maintain a strong network of industry contacts to enhance the company's brand presence and support long-term growth

βœ… Leverage the global company network to share best practices, manage global customer relationships, and implement the Pharma Strategy in North America

ASSUMPTION: This role involves a significant amount of travel (up to 40% domestically and occasional international travel).

🎯 Required Qualifications

Education: Bachelor's degree required, preferably technically oriented; Master's in Business or Marketing preferred

Experience: Minimum 5 years of B2B marketing or business development experience in the pharmaceutical ingredient industry

Required Skills:

  • Proven success in developing and executing B2B marketing strategies
  • Strong understanding of the pharmaceutical, OTC, and API markets
  • Excellent communication and presentation skills, with the ability to influence stakeholders
  • Project management experience with the ability to manage multiple priorities
  • Technical education in chemistry, biochemistry, formulation science, or pharmaceutical science (a plus)

Preferred Skills:

  • Experience working internationally or cross-culturally
  • Strong business and financial acumen

ASSUMPTION: Proficiency in English is required for this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 (Based on industry standards for the role, experience level, and location)

Benefits:

  • Competitive benefits package
  • Hybrid working model (1-2 days per week in office)
  • Opportunities for growth and development

Working Hours: Full-time, with occasional overtime as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Chemical Manufacturing, specifically focused on pharmaceutical ingredients and excipients

Company Size: 10,001+ employees (Global presence with a large employee base)

Founded: 1902 (As DSM, with the acquisition of Firmenich in 2022)

Company Description:

  • DSM is a global science-based company active in health, nutrition, and materials
  • Combines over 150 years of R&D expertise with a passion for progress
  • Works closely with customers to support their ambitions with a wide range of ingredients, solutions, and services

Company Specialties:

  • Fragrances and flavors
  • Ingredients for health, nutrition, and beauty
  • Sustainability and innovation

Company Website: www.dsm-firmenich.com

ASSUMPTION: DSM-Firmenich is a large, global company with a strong focus on innovation, sustainability, and progress.

πŸ“Š Role Analysis

Career Level: Mid-level management with potential for growth into senior roles

Reporting Structure: Reports directly to the Global Pharma Marketing and Business Development team

Work Arrangement: Hybrid (1-2 days per week in office, with the balance working remotely)

Growth Opportunities:

  • Potential to shape the future of the Pharma segment within the company
  • possibility to work on global projects and collaborate with international teams
  • Opportunities to develop skills in areas such as business development, strategic planning, and project management

ASSUMPTION: This role offers significant opportunities for professional growth and development within a large, global organization.

🌍 Location & Work Environment

Office Type: Hybrid (Princeton, NJ office with remote work options)

Office Location(s): Princeton, NJ, US

Geographic Context:

  • Princeton, NJ is located in the heart of the Northeast corridor, offering easy access to major cities and transportation hubs
  • The area is known for its high quality of life, with excellent schools, cultural attractions, and recreational opportunities
  • Princeton is home to a vibrant business community, with a strong presence of pharmaceutical and biotechnology companies

Work Schedule: Full-time, with occasional overtime as needed

ASSUMPTION: The hybrid work arrangement offers flexibility and a balance between office collaboration and remote work.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • On-site or virtual interview with the global Pharma marketing team
  • Final interview with the global Pharma leadership team

Key Assessment Areas:

  • Strategic thinking and planning
  • Market analysis and competitive intelligence
  • Communication and presentation skills
  • Cross-functional collaboration and stakeholder management
  • Cultural fit and alignment with company values

Application Tips:

  • Highlight relevant experience in B2B marketing or business development within the pharmaceutical industry
  • Demonstrate a strong understanding of the pharmaceutical, OTC, and API markets
  • Showcase strategic planning and execution skills, with examples of successful marketing campaigns
  • Prepare for behavioral interview questions focusing on problem-solving, collaboration, and adaptability

ATS Keywords: B2B marketing, business development, pharmaceutical industry, API, OTC, strategic planning, market analysis, cross-functional collaboration, stakeholder management, hybrid work, Princeton, NJ

ASSUMPTION: The interview process will focus on assessing the candidate's strategic mindset, market knowledge, and ability to work effectively in a matrix organization.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • CRM software (e.g., Salesforce, HubSpot)
  • Marketing automation tools (e.g., Marketo, Pardot)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Proficiency in relevant marketing, project management, and CRM tools is required for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Progress: We bring progress to life by combining the essential, the desirable, and the sustainable
  • Creativity: We foster an environment where curiosity and an open mindset drive innovation
  • Respect: We value diversity, equity, and inclusion, ensuring every employee feels valued and respected
  • Collaboration: We work together, learning from each other to bring progress to life

Work Style:

  • Fast-paced and dynamic, with a focus on results and continuous improvement
  • Matrix organization, with cross-functional collaboration and stakeholder management
  • Global team environment, with opportunities to work with international colleagues

Self-Assessment Questions:

  • How do you approach strategic planning and execution in a dynamic, matrix organization?
  • Can you provide an example of a successful B2B marketing campaign you've led, and how you adapted to changes or challenges?
  • How do you balance the need for progress with a commitment to sustainability and ethical practices?

ASSUMPTION: Candidates should demonstrate a strong cultural fit with the company's values and work style, with a focus on progress, creativity, respect, and collaboration.

⚠️ Potential Challenges

  • Managing multiple priorities and projects simultaneously
  • Balancing remote work and office collaboration effectively
  • Adapting to a fast-paced, dynamic work environment
  • Working with a diverse, global team across different time zones

ASSUMPTION: These challenges require strong organizational skills, adaptability, and effective communication.

πŸ“ˆ Similar Roles Comparison

  • This role differs from related positions in its focus on the North American pharmaceutical and OTC markets, with a global perspective
  • Industry-specific context: The pharmaceutical industry is highly regulated and competitive, with a strong focus on innovation and intellectual property
  • Career path comparison: This role offers opportunities for growth into senior marketing or business development positions within the company

ASSUMPTION: This role offers unique opportunities for growth and development within a large, global organization.

πŸ“ Sample Projects

  • Developing and executing a strategic marketing plan for a new API product launch, including market analysis, competitive landscaping, and positioning
  • Leading a cross-functional team to develop and implement a conference strategy, including speaker selection, content development, and logistics
  • Managing a global customer relationship, coordinating with international teams to implement the Pharma Strategy and drive growth

ASSUMPTION: These sample projects illustrate the strategic, cross-functional, and global nature of the role.

❓ Key Questions to Ask During Interview

  • How does the company support the growth and development of employees in this role?
  • What are the key priorities for the first 90 days in this position?
  • How does the company foster a culture of innovation and progress in the Pharma segment?
  • What opportunities are there for collaboration with international teams and global projects?
  • How does the company balance the need for progress with a commitment to sustainability and ethical practices?

ASSUMPTION: These questions demonstrate a strong interest in the role, the company, and the opportunity for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Customize your resume to highlight relevant experience in B2B marketing or business development within the pharmaceutical industry
  • Tailor your cover letter to demonstrate your understanding of the role, the company, and the opportunity for growth and development
  • Prepare for the interview process by researching the company, the role, and the industry
  • Follow up with the hiring manager one week after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.