π Core Information
πΉ Job Title: Marketing and Development Director
πΉ Company: Community Support Services Inc.
πΉ Location: Akron, OH
πΉ Job Type: 1.0 FTE
πΉ Category: Nonprofit, Mental Health Care
πΉ Date Posted: 2025-07-11
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Developing and implementing a strategic marketing and fund development business plan
- Monitoring and evaluating fundraising activities to achieve goals
- Researching and identifying prospects for solicitation
- Overseeing the planning and execution of special marketing and fundraising events
- Managing a marketing and fund development budget
ASSUMPTION: This role requires a high level of strategic thinking, project management, and interpersonal skills to effectively raise community mission recognition and associated fundraising.
π Key Responsibilities
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Plan fund development activities, including collaborating with the Board of Directors and CEO to create a marketing and fund development business plan
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Implement the marketing and fund development business plan in accordance with ethical fundraising principles
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Monitor and evaluate fundraising activities to ensure goals are being achieved
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Research and identify prospects for solicitation of Community Support Services identified priorities
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Organize fund development activities, including developing and managing timelines for various marketing and fundraising activities
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Prepare and submit grant applications, in collaboration with other internal resources when applicable
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Oversee the planning and execution of special marketing and fundraising events
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Identify and develop corporate, community, and individual prospects for the organization's fundraising priorities
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Oversee the administration of a donor mailing list and database, respecting the privacy and confidentiality of donor information
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Coordinate in-kind donations and make decisions regarding the issuing of receipts
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Staff fund development activities, including engaging volunteers for special fund development projects and managing the marketing and fund development budget
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Promote the organization, including fostering an understanding of philanthropy within the organization and developing a comprehensive communication plan to promote the organization to its donors and maximize public awareness of the fundraising activities of the organization
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Maintain confidentiality of clinical and sensitive administrative information
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Exhibit regular and predictable attendance, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary
ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to effectively plan, implement, and evaluate fundraising activities.
π― Required Qualifications
Education: Bachelor's degree
Experience: Five or more years of experience in fundraising or development
Required Skills:
- Proven experience in fundraising, marketing, or a related field
- Strong project management skills
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment
- Proficient in Microsoft Office Suite
Preferred Skills:
- Certificate in Fundraising Management
- Certified Fund Raising Executive (CFRE) designation
- Current State motor vehicle operator's license
ASSUMPTION: Candidates with a strong background in fundraising, marketing, or a related field, along with relevant certifications and experience, are strongly encouraged to apply.
π° Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (based on industry standards for a Marketing and Development Director with 5-10 years of experience in the nonprofit sector)
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- 401(k) with 5% employer contribution
- 10 paid holidays
- 15+ days of PTO annually
- Professional Development Assistance
- Education Assistance Program
- Subsidized YMCA Membership
Working Hours: 40 hours per week, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Marketing and Development Director with the required experience level in the nonprofit sector. The actual salary may vary based on the candidate's qualifications and the organization's budget.
π Applicant Insights
π Company Context
Industry: Mental Health Care
Company Size: 201-500 employees (Mid-size)
Founded: 1988
Company Description:
- Community Support Services is a leader in behavioral healthcare for Summit County and the surrounding region
- The agency provides comprehensive, high-quality, cost-effective treatment, rehabilitation, advocacy, and support for recovery, primarily to persons most in need, to enhance the quality of their lives
- The organization's core values include treating all people with dignity, fairness, and respect, delivering effective outcomes in collaboration with individuals served, providing high-quality, confidential, and effective service through a partnership of shared responsibility, recognizing that staff is the most important asset, and valuing innovation, efficiency, and flexibility as the keys to success
Company Specialties:
- Mental Health Treatment
- Integrated Care
- Supported Employment
Company Website: www.cssbh.org
ASSUMPTION: Community Support Services is a well-established nonprofit organization with a strong commitment to providing high-quality behavioral healthcare services to its clients.
π Role Analysis
Career Level: Mid-level management
Reporting Structure: This role reports directly to the Chief Executive Officer and works closely with the Board of Directors
Work Arrangement: On-site, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary
Growth Opportunities:
- Potential to advance to a senior leadership role within the organization
- Opportunities to gain experience in various aspects of fundraising and marketing
- Possibility to work on special projects and initiatives that align with the organization's strategic goals
ASSUMPTION: This role offers significant opportunities for professional growth and development within the organization.
π Location & Work Environment
Office Type: On-site, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary
Office Location(s): 150 Cross St., Akron, OH 44311, US
Geographic Context:
- Akron, OH is located in Summit County, approximately 40 miles south of Cleveland
- The city offers a mix of urban and suburban living, with a cost of living that is lower than the national average
- Akron is home to several major industries, including healthcare, education, and manufacturing
Work Schedule: 40 hours per week, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary
ASSUMPTION: The on-site work arrangement allows for close collaboration with the organization's leadership and staff, as well as opportunities to engage with the local community.
πΌ Interview & Application Insights
Typical Process:
- Initial phone or video screening
- In-person interview with the Chief Executive Officer and a member of the Board of Directors
- Final interview with the full Board of Directors
Key Assessment Areas:
- Fundraising and marketing experience
- Strategic planning and project management skills
- Communication and interpersonal skills
- Alignment with the organization's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant fundraising and marketing experience, as well as your strategic planning and project management skills
- Be prepared to discuss your experience with ethical fundraising principles and your ability to work collaboratively with a diverse range of stakeholders
- Research the organization's mission, values, and recent initiatives to demonstrate your enthusiasm and alignment with the organization's goals
ATS Keywords: Fundraising, Marketing, Strategic Planning, Project Management, Nonprofit, Mental Health Care, Community Engagement, Donor Relations, Grant Writing, Event Planning, Budget Management, Communication, Collaboration
ASSUMPTION: The interview process for this role is likely to be thorough and comprehensive, with a strong focus on assessing the candidate's fundraising and marketing experience, as well as their strategic planning and project management skills.
π οΈ Tools & Technologies
- Microsoft Office Suite
- Donor management software (e.g., Bloomerang, DonorPerfect, Network for Good)
- Graphic design software (e.g., Adobe Creative Suite, Canva)
- Social media platforms (e.g., Facebook, Twitter, LinkedIn)
ASSUMPTION: Familiarity with relevant software and technology tools is essential for success in this role.
π Cultural Fit Considerations
Company Values:
- Treat all people with dignity, fairness, and respect
- Deliver effective outcomes in collaboration with individuals served
- Provide high-quality, confidential, and effective service through a partnership of shared responsibility among individuals served, families, staff, and community
- Recognize that staff is the most important asset
- Value innovation, efficiency, and flexibility as the keys to success
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible
- Results-driven and detail-oriented
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you have a proven track record of successful fundraising and marketing campaigns?
- Are you comfortable working in a collaborative, team-oriented environment?
- Do you thrive in a fast-paced, dynamic work environment with a flexible schedule?
ASSUMPTION: A strong cultural fit for this role requires a candidate who is highly motivated, adaptable, and committed to the organization's mission and values.
β οΈ Potential Challenges
- Working evenings, weekends, and holidays as necessary
- Managing a diverse range of stakeholders, including donors, volunteers, and community partners
- Navigating the unique fundraising landscape of the nonprofit sector
- Balancing the strategic planning and implementation of fundraising activities with the day-to-day management of the marketing and fund development department
ASSUMPTION: These challenges require a high level of organization, adaptability, and strong communication skills to effectively manage and overcome.
π Similar Roles Comparison
- Compared to other Marketing and Development Director roles in the nonprofit sector, this position offers a unique opportunity to work closely with the organization's leadership and Board of Directors to develop and implement a strategic approach to fundraising
- Industry-specific context: The mental health care sector is highly competitive, with a diverse range of funding sources and stakeholders
- Career path comparison: This role offers significant opportunities for professional growth and development within the organization, with the potential to advance to a senior leadership role
ASSUMPTION: A thorough understanding of the nonprofit sector, as well as the unique fundraising landscape of the mental health care industry, is essential for success in this role.
π Sample Projects
- Developing and implementing a comprehensive annual fund campaign, including grant applications, special events, and donor communications
- Researching and identifying new prospects for solicitation, including corporate, community, and individual donors
- Overseeing the planning and execution of a major fundraising event, such as a gala or auction, to maximize public awareness and generate funds for the organization
ASSUMPTION: These sample projects highlight the strategic planning, project management, and communication skills required for success in this role.
β Key Questions to Ask During Interview
- Can you describe the organization's current fundraising efforts and how this role would contribute to their success?
- How does the Board of Directors collaborate with the Marketing and Development Director to create and implement a strategic approach to fundraising?
- What are the most significant challenges facing the organization's fundraising efforts, and how can this role address them?
- What opportunities exist for professional growth and development within the organization?
- How does the organization support work-life balance for its employees?
ASSUMPTION: These key questions allow candidates to gain a deeper understanding of the organization's fundraising efforts, as well as the role's responsibilities and opportunities for professional growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant fundraising and marketing experience, as well as your strategic planning and project management skills
- Prepare a portfolio or examples of your fundraising and marketing campaigns, if applicable
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.