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Marketing and Development Director

COMMUNITY SUPPORT SERVICES INC
Full-time
On-site
Akron, Ohio, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing and Development Director

πŸ”Ή Company: Community Support Services Inc.

πŸ”Ή Location: Akron, OH

πŸ”Ή Job Type: 1.0 FTE

πŸ”Ή Category: Nonprofit, Mental Health Care

πŸ”Ή Date Posted: 2025-07-11

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and implementing a strategic marketing and fund development business plan
  • Monitoring and evaluating fundraising activities to achieve goals
  • Researching and identifying prospects for solicitation
  • Overseeing the planning and execution of special marketing and fundraising events
  • Managing a marketing and fund development budget

ASSUMPTION: This role requires a high level of strategic thinking, project management, and interpersonal skills to effectively raise community mission recognition and associated fundraising.

πŸ“‹ Key Responsibilities

βœ… Plan fund development activities, including collaborating with the Board of Directors and CEO to create a marketing and fund development business plan

βœ… Implement the marketing and fund development business plan in accordance with ethical fundraising principles

βœ… Monitor and evaluate fundraising activities to ensure goals are being achieved

βœ… Research and identify prospects for solicitation of Community Support Services identified priorities

βœ… Organize fund development activities, including developing and managing timelines for various marketing and fundraising activities

βœ… Prepare and submit grant applications, in collaboration with other internal resources when applicable

βœ… Oversee the planning and execution of special marketing and fundraising events

βœ… Identify and develop corporate, community, and individual prospects for the organization's fundraising priorities

βœ… Oversee the administration of a donor mailing list and database, respecting the privacy and confidentiality of donor information

βœ… Coordinate in-kind donations and make decisions regarding the issuing of receipts

βœ… Staff fund development activities, including engaging volunteers for special fund development projects and managing the marketing and fund development budget

βœ… Promote the organization, including fostering an understanding of philanthropy within the organization and developing a comprehensive communication plan to promote the organization to its donors and maximize public awareness of the fundraising activities of the organization

βœ… Maintain confidentiality of clinical and sensitive administrative information

βœ… Exhibit regular and predictable attendance, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to effectively plan, implement, and evaluate fundraising activities.

🎯 Required Qualifications

Education: Bachelor's degree

Experience: Five or more years of experience in fundraising or development

Required Skills:

  • Proven experience in fundraising, marketing, or a related field
  • Strong project management skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Proficient in Microsoft Office Suite

Preferred Skills:

  • Certificate in Fundraising Management
  • Certified Fund Raising Executive (CFRE) designation
  • Current State motor vehicle operator's license

ASSUMPTION: Candidates with a strong background in fundraising, marketing, or a related field, along with relevant certifications and experience, are strongly encouraged to apply.

πŸ’° Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (based on industry standards for a Marketing and Development Director with 5-10 years of experience in the nonprofit sector)

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • 401(k) with 5% employer contribution
  • 10 paid holidays
  • 15+ days of PTO annually
  • Professional Development Assistance
  • Education Assistance Program
  • Subsidized YMCA Membership

Working Hours: 40 hours per week, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Marketing and Development Director with the required experience level in the nonprofit sector. The actual salary may vary based on the candidate's qualifications and the organization's budget.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Mental Health Care

Company Size: 201-500 employees (Mid-size)

Founded: 1988

Company Description:

  • Community Support Services is a leader in behavioral healthcare for Summit County and the surrounding region
  • The agency provides comprehensive, high-quality, cost-effective treatment, rehabilitation, advocacy, and support for recovery, primarily to persons most in need, to enhance the quality of their lives
  • The organization's core values include treating all people with dignity, fairness, and respect, delivering effective outcomes in collaboration with individuals served, providing high-quality, confidential, and effective service through a partnership of shared responsibility, recognizing that staff is the most important asset, and valuing innovation, efficiency, and flexibility as the keys to success

Company Specialties:

  • Mental Health Treatment
  • Integrated Care
  • Supported Employment

Company Website: www.cssbh.org

ASSUMPTION: Community Support Services is a well-established nonprofit organization with a strong commitment to providing high-quality behavioral healthcare services to its clients.

πŸ“Š Role Analysis

Career Level: Mid-level management

Reporting Structure: This role reports directly to the Chief Executive Officer and works closely with the Board of Directors

Work Arrangement: On-site, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary

Growth Opportunities:

  • Potential to advance to a senior leadership role within the organization
  • Opportunities to gain experience in various aspects of fundraising and marketing
  • Possibility to work on special projects and initiatives that align with the organization's strategic goals

ASSUMPTION: This role offers significant opportunities for professional growth and development within the organization.

🌍 Location & Work Environment

Office Type: On-site, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary

Office Location(s): 150 Cross St., Akron, OH 44311, US

Geographic Context:

  • Akron, OH is located in Summit County, approximately 40 miles south of Cleveland
  • The city offers a mix of urban and suburban living, with a cost of living that is lower than the national average
  • Akron is home to several major industries, including healthcare, education, and manufacturing

Work Schedule: 40 hours per week, with a flexible schedule as assigned, including evenings, weekends, and holidays as necessary

ASSUMPTION: The on-site work arrangement allows for close collaboration with the organization's leadership and staff, as well as opportunities to engage with the local community.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screening
  • In-person interview with the Chief Executive Officer and a member of the Board of Directors
  • Final interview with the full Board of Directors

    Key Assessment Areas:

    • Fundraising and marketing experience
    • Strategic planning and project management skills
    • Communication and interpersonal skills
    • Alignment with the organization's mission and values

    Application Tips:

    • Tailor your resume and cover letter to highlight your relevant fundraising and marketing experience, as well as your strategic planning and project management skills
    • Be prepared to discuss your experience with ethical fundraising principles and your ability to work collaboratively with a diverse range of stakeholders
    • Research the organization's mission, values, and recent initiatives to demonstrate your enthusiasm and alignment with the organization's goals

    ATS Keywords: Fundraising, Marketing, Strategic Planning, Project Management, Nonprofit, Mental Health Care, Community Engagement, Donor Relations, Grant Writing, Event Planning, Budget Management, Communication, Collaboration

    ASSUMPTION: The interview process for this role is likely to be thorough and comprehensive, with a strong focus on assessing the candidate's fundraising and marketing experience, as well as their strategic planning and project management skills.

    πŸ› οΈ Tools & Technologies

    • Microsoft Office Suite
    • Donor management software (e.g., Bloomerang, DonorPerfect, Network for Good)
    • Graphic design software (e.g., Adobe Creative Suite, Canva)
    • Social media platforms (e.g., Facebook, Twitter, LinkedIn)

    ASSUMPTION: Familiarity with relevant software and technology tools is essential for success in this role.

    πŸ‘” Cultural Fit Considerations

    Company Values:

    • Treat all people with dignity, fairness, and respect
    • Deliver effective outcomes in collaboration with individuals served
    • Provide high-quality, confidential, and effective service through a partnership of shared responsibility among individuals served, families, staff, and community
    • Recognize that staff is the most important asset
    • Value innovation, efficiency, and flexibility as the keys to success

    Work Style:

    • Collaborative and team-oriented
    • Adaptable and flexible
    • Results-driven and detail-oriented
    • Strong communication and interpersonal skills
    • Self-Assessment Questions:

      • Do you have a proven track record of successful fundraising and marketing campaigns?
      • Are you comfortable working in a collaborative, team-oriented environment?
      • Do you thrive in a fast-paced, dynamic work environment with a flexible schedule?

      ASSUMPTION: A strong cultural fit for this role requires a candidate who is highly motivated, adaptable, and committed to the organization's mission and values.

      ⚠️ Potential Challenges

      • Working evenings, weekends, and holidays as necessary
      • Managing a diverse range of stakeholders, including donors, volunteers, and community partners
      • Navigating the unique fundraising landscape of the nonprofit sector
      • Balancing the strategic planning and implementation of fundraising activities with the day-to-day management of the marketing and fund development department

      ASSUMPTION: These challenges require a high level of organization, adaptability, and strong communication skills to effectively manage and overcome.

      πŸ“ˆ Similar Roles Comparison

      • Compared to other Marketing and Development Director roles in the nonprofit sector, this position offers a unique opportunity to work closely with the organization's leadership and Board of Directors to develop and implement a strategic approach to fundraising
      • Industry-specific context: The mental health care sector is highly competitive, with a diverse range of funding sources and stakeholders
      • Career path comparison: This role offers significant opportunities for professional growth and development within the organization, with the potential to advance to a senior leadership role

      ASSUMPTION: A thorough understanding of the nonprofit sector, as well as the unique fundraising landscape of the mental health care industry, is essential for success in this role.

      πŸ“ Sample Projects

      • Developing and implementing a comprehensive annual fund campaign, including grant applications, special events, and donor communications
      • Researching and identifying new prospects for solicitation, including corporate, community, and individual donors
      • Overseeing the planning and execution of a major fundraising event, such as a gala or auction, to maximize public awareness and generate funds for the organization

      ASSUMPTION: These sample projects highlight the strategic planning, project management, and communication skills required for success in this role.

      ❓ Key Questions to Ask During Interview

      • Can you describe the organization's current fundraising efforts and how this role would contribute to their success?
      • How does the Board of Directors collaborate with the Marketing and Development Director to create and implement a strategic approach to fundraising?
      • What are the most significant challenges facing the organization's fundraising efforts, and how can this role address them?
      • What opportunities exist for professional growth and development within the organization?
      • How does the organization support work-life balance for its employees?

      ASSUMPTION: These key questions allow candidates to gain a deeper understanding of the organization's fundraising efforts, as well as the role's responsibilities and opportunities for professional growth and development.

      πŸ“Œ Next Steps for Applicants

      To apply for this position:

      • Submit your application through this link
      • Tailor your resume and cover letter to highlight your relevant fundraising and marketing experience, as well as your strategic planning and project management skills
      • Prepare a portfolio or examples of your fundraising and marketing campaigns, if applicable
      • Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

      ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.