📌 Core Information
🔹 Job Title: Marketing and Growth Associate
🔹 Company: Arona Home Essentials
🔹 Location: Davenport, IA, United States
🔹 Job Type: On-site, Full-time
🔹 Category: Retail
🔹 Date Posted: April 23, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Acquiring and maintaining customers through excellent customer service and sales skills
- Processing payments, order forms, and customer information
- Assisting customers on the showroom floor and over the phone
- Collaborating with the sales team to drive growth and opportunities
- Maintaining a clean, organized, and well-merchandised showroom
ASSUMPTION: This role is ideal for individuals with strong interpersonal skills, a professional appearance, and a passion for customer service and sales. Previous retail or customer service experience is a plus.
📋 Key Responsibilities
✅ The Acquisition and Maintenance of Customers:
- Accept and process current customer payments
- Process Order Forms and references
- Input customer information into the store computer for new lease agreements
- Update customer information and account status in the store's computer system
- Answer incoming telephone calls and route them to appropriate person
- File and maintain customer folders and records
- Assist customers on the showroom floor
- Direct customer opportunities immediately to the Sales Manager
- Maintain the appearance and organization of the customer transaction counter
- Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing
- Maintain regular mailing campaign
- Other tasks as assigned by management
ASSUMPTION: This role requires strong multitasking skills, attention to detail, and the ability to work well under pressure in a fast-paced environment.
🎯 Required Qualifications
Education: High school diploma or equivalent required
Experience: 0-2 years of relevant experience preferred
Required Skills:
- Excellent interpersonal skills for daily customer contact
- Professional appearance
- Good communication and organizational skills
- Excellent telephone etiquette
- Strong sales skills (showroom and telephone)
- Must be 18 years of age or older
- Ability to lift, load, and dolly heavy merchandise
- Pre-employment background check, drug test, agility test, and DOT physical
Preferred Skills:
ASSUMPTION: While a college degree is not required, candidates with relevant coursework or certifications in sales, marketing, or a related field may be given preference.
💰 Compensation & Benefits
Salary Range: $25,000 - $35,000 per year (based on industry standards for entry-level retail positions in the Midwest)
Benefits:
- Paid time off including vacation days, personal days, and holidays
- Unlimited bonus and commission opportunities
- Five-day work week
- Company-paid life insurance and long-term disability insurance
- Medical, dental, vision, life insurance, and short-term disability
- 401(k) with a company match
- Ongoing training and development
Working Hours: Full-time (40 hours per week), typically Monday through Friday, with some flexibility based on store needs
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Arona Home Essentials operates in the retail industry, specializing in rent-to-own furniture, appliances, electronics, and more. The company has been active in the industry for over two decades and has more than 58 store locations nationwide.
Company Size: Arona Home Essentials is a mid-sized company with 201-500 employees, providing a supportive and collaborative work environment.
Founded: Arona Home Essentials was founded in 1996 and has since grown to become a leading player in the rent-to-own industry.
Company Description:
- Arona Home Essentials is committed to helping customers create happy lives for themselves and their families through affordable rent-to-own products and flexible payment plans
- The company offers a comprehensive training program, generous vacation and holiday pay, and various employee benefits
- Arona Home Essentials is dedicated to providing excellent customer service and building strong relationships with its customers
Company Specialties:
- Appliances
- Electronics
- Rent-to-own and lease purchase options
- Furniture
- Mattresses
- Retail sales
Company Website: https://www.aronarents.com/
ASSUMPTION: Arona Home Essentials is a well-established company with a strong commitment to its customers and employees. The company's success is built on a foundation of excellence, customer focus, and quality products and services.
📊 Role Analysis
Career Level: This role is an entry-level position, ideal for candidates seeking to begin their career in retail or sales.
Reporting Structure: The Marketing and Growth Associate will report directly to the Store Manager and work closely with the sales team.
Work Arrangement: This is an on-site, full-time position with a five-day work week. Some flexibility may be required based on store needs.
Growth Opportunities:
- Advancement to a sales or management position within the store
- Transfer to a different store location or department within the company
- Ongoing training and development opportunities to enhance skills and knowledge
ASSUMPTION: Arona Home Essentials offers opportunities for career growth and advancement within the company, providing employees with the chance to develop their skills and take on new challenges.
🌍 Location & Work Environment
Office Type: Retail store environment
Office Location(s): Davenport, IA, United States
Geographic Context:
- Davenport is located in eastern Iowa, along the Mississippi River
- The city offers a mix of urban and suburban living, with a population of approximately 100,000 people
- Davenport is home to various attractions, including the Figge Art Museum, the River Music Experience, and the Mississippi Riverfront
Work Schedule: Full-time (40 hours per week), typically Monday through Friday, with some flexibility based on store needs
ASSUMPTION: The work environment at Arona Home Essentials is fast-paced, collaborative, and focused on providing excellent customer service. Employees should be comfortable working in a retail setting and interacting with customers on a daily basis.
💼 Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Phone or video screening with the HR department
- In-store interview with the Store Manager and/or a member of the sales team
- Background check, drug test, and agility test
- Job offer and onboarding
Key Assessment Areas:
- Customer service skills and attitude
- Sales abilities and product knowledge
- Communication and interpersonal skills
- Problem-solving and multitasking skills
Application Tips:
- Tailor your resume to highlight relevant experience and skills, such as customer service, sales, or retail experience
- Prepare for behavioral interview questions that focus on your customer service and sales skills
- Research Arona Home Essentials and be prepared to discuss why you are interested in the company and this role
ATS Keywords: Customer service, sales, retail, rent-to-own, lease purchase, appliances, electronics, furniture, mattresses, teamwork, communication, interpersonal skills
ASSUMPTION: The application process at Arona Home Essentials is designed to assess candidates' customer service and sales skills, as well as their fit with the company's culture and values.
🛠️ Tools & Technologies
- Point-of-sale (POS) system for processing payments and managing customer accounts
- Store computer system for inputting and updating customer information
- Telephone system for handling customer calls
- Merchandising and pricing tools for maintaining the showroom
ASSUMPTION: The tools and technologies used in this role are primarily focused on customer service, sales, and store management. Familiarity with these tools is not required but may be an advantage.
👔 Cultural Fit Considerations
Company Values:
- Customer focus
- Excellence
- Teamwork
- Integrity
- Accountability
Work Style:
- Collaborative and supportive team environment
- Fast-paced and dynamic work setting
- Focus on customer service and sales
Self-Assessment Questions:
- Do you have a passion for providing excellent customer service and helping others?
- Are you comfortable working in a fast-paced, retail environment?
- Do you possess strong sales abilities and a desire to succeed?
ASSUMPTION: Arona Home Essentials values employees who are customer-focused, dedicated, and committed to providing excellent service and sales. Candidates who align with these values and work styles are more likely to succeed in this role.
⚠️ Potential Challenges
- Working in a fast-paced, high-pressure retail environment
- Handling difficult customers or challenging sales situations
- Meeting sales targets and performance expectations
- Adapting to changes in store policies, procedures, or product offerings
ASSUMPTION: While this role presents various challenges, it also offers opportunities for growth, learning, and career advancement within the company.
📈 Similar Roles Comparison
- Compared to other entry-level retail positions, this role offers competitive compensation and benefits, as well as opportunities for career growth and advancement
- In the rent-to-own industry, Arona Home Essentials is known for its comprehensive benefits package and commitment to employee development
- This role is similar to other sales and customer service positions in the retail industry, but may offer more flexibility in working hours and scheduling
ASSUMPTION: When comparing this role to similar positions in the industry, candidates should consider the company's reputation, benefits package, and opportunities for career growth and advancement.
📝 Sample Projects
- Developing and implementing a customer referral program to drive new business
- Creating and executing in-store promotions or events to increase sales and customer engagement
- Analyzing sales data to identify trends and opportunities for growth and improvement
ASSUMPTION: These sample projects are designed to showcase the candidate's ability to think critically, creatively, and strategically in a retail setting.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does Arona Home Essentials support the growth and development of its employees?
- What opportunities are there for career advancement within the company?
- How does the company measure success in this role, and what key performance indicators (KPIs) should I focus on?
- What is the work environment like, and how does the team collaborate and support one another?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company, and the work environment, allowing them to make an informed decision about their application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, such as customer service, sales, or retail experience
- Prepare for behavioral interview questions that focus on your customer service and sales skills
- Research Arona Home Essentials and be prepared to discuss why you are interested in the company and this role
- Follow up with the HR department one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
