π Core Information
πΉ Job Title: Marketing and Promotions Assistant
πΉ Company: Hiro Solutions
πΉ Location: Westerville, OH
πΉ Job Type: Full-time
πΉ Category: Marketing Services
πΉ Date Posted: April 3, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Engaging with customers face-to-face to qualify leads and present tailored product solutions
- Acting as a key point of contact for consumers, guiding them through promotional campaigns
- Setting up branded displays and distributing promotional materials at events
- Assisting in tracking marketing metrics and reporting back to management
- Working closely with the team to ensure smooth execution of promotional campaigns
ASSUMPTION: This role requires strong interpersonal skills, adaptability, and the ability to thrive in a fast-paced environment.
π Key Responsibilities
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Engage with customers face-to-face, qualify leads, and present tailored product solutions that align with ongoing promotional campaigns.
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Act as a key point of contact for consumers, guiding them through promotional campaigns and ensuring they select the best offers for their needs.
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Set up branded displays and distribute promotional materials at events, helping to drive brand awareness and increase product visibility in promotional campaigns.
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Assist in tracking marketing metrics, consumer engagement, and reporting back to management with actionable recommendations to improve effectiveness.
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Work closely with the Marketing and Promotions Assistant team to ensure smooth execution of each project, meeting client expectations for promotional campaigns.
ASSUMPTION: This role involves a significant amount of customer interaction and may require working flexible hours, including weekends and evenings.
π― Required Qualifications
Education: High school diploma or equivalent
Experience: Previous experience in face-to-face customer experience, hospitality, or promotions is a plus but not required
Required Skills:
- Strong communication skills and the ability to engage with customers in a positive, professional manner during promotional campaigns
- Excellent organizational abilities and a keen eye for detail
- Ability to excel in a fast-moving environment
- Creative thinking and the ability to contribute new, innovative ideas to enhance promotional campaigns and strategies
- Willingness to work a flexible schedule, including weekends and evenings, and the ability to stand or walk for extended periods
Preferred Skills:
- Previous experience in a similar role or industry
- Bilingual or multilingual skills
ASSUMPTION: While previous experience is not required, candidates with relevant experience may have an advantage in this role.
π° Compensation & Benefits
Salary Range: $28,000 - $35,000 per year (based on industry standards for entry-level marketing and promotions roles in Westerville, OH)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on products and services
Working Hours: Full-time, 40 hours per week. May require working flexible hours, including weekends and evenings.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Marketing Services. Hiro Solutions specializes in marketing and promotional campaigns for various clients.
Company Size: Small (11-50 employees). This size allows for a more intimate work environment and closer collaboration with team members.
Founded: Hiro Solutions was founded with the philosophy of caring for everyone on the team, ensuring their success and well-being.
Company Description:
- Hiro Solutions represents the spirit of Hiro, meaning "big brother" in Japanese, guiding everything they do.
- The company focuses on helping every client realize their true potential through effective marketing and promotional campaigns.
- They believe in empowering their team members with hands-on training, mentorship, and the freedom to think creatively.
Company Specialties:
- Marketing and promotional campaigns
- Customer engagement and relationship building
- Event planning and execution
Company Website: Hiro Solutions
ASSUMPTION: Hiro Solutions' small size and focus on employee well-being may result in a more personal and supportive work environment.
π Role Analysis
Career Level: Entry-level. This role is an excellent starting point for a career in marketing and promotions.
Reporting Structure: The Marketing and Promotions Assistant reports directly to the Marketing Manager.
Work Arrangement: On-site. This role requires working on-site at various events and locations.
Growth Opportunities:
- Advancement to a Marketing and Promotions Coordinator or similar role
- Expanding skills and knowledge through hands-on training and mentorship
- Potential to work with top brands and diverse customers
ASSUMPTION: This entry-level role offers opportunities for growth and development within the company.
π Location & Work Environment
Office Type: Hiro Solutions' headquarters is located in Worthington, OH, with a satellite office in Westerville, OH.
Office Location(s): 6827 N High St, 234, Worthington, OH 43085, US
Geographic Context:
- Westerville, OH, is a suburb of Columbus, OH, with a population of approximately 40,000 people.
- The area offers a mix of urban and suburban living, with various amenities and attractions nearby.
- Westerville is home to numerous parks, trails, and recreational facilities, providing ample opportunities for outdoor activities.
Work Schedule: Full-time, 40 hours per week. May require working flexible hours, including weekends and evenings, depending on event schedules.
ASSUMPTION: The work schedule may vary depending on event schedules and promotional campaign requirements.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the Marketing Manager
- Background check and reference check
- Job offer
Key Assessment Areas:
- Communication skills and customer engagement
- Problem-solving abilities and adaptability
- Creativity and innovation
- Attention to detail and organizational skills
Application Tips:
- Highlight any relevant experience or skills, such as customer service, event planning, or marketing.
- Tailor your resume and cover letter to emphasize your fit for this role and company.
- Prepare examples of how you've successfully engaged with customers or contributed to promotional campaigns in previous roles.
ATS Keywords: Marketing and Promotions Assistant, Customer Engagement, Relationship Building, Promotional Campaigns, Event Planning, Marketing Metrics, Teamwork, Customer Service
ASSUMPTION: The application process may vary depending on the volume of applicants and the company's current hiring needs.
π οΈ Tools & Technologies
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Marketo, Pardot)
- Event planning and management software (e.g., Eventbrite, Cvent)
- Social media platforms (e.g., Facebook, Instagram, Twitter)
ASSUMPTION: The specific tools and technologies used may vary depending on the company's current tech stack and client needs.
π Cultural Fit Considerations
Company Values:
- Caring for everyone on the team
- Ensuring success and well-being
- Empowering team members with hands-on training and mentorship
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible
- Creative and innovative
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-facing environment?
- Are you comfortable working flexible hours, including weekends and evenings?
- Do you enjoy collaborating with a team to achieve common goals?
ASSUMPTION: Candidates who align with Hiro Solutions' values and work style will likely be a good fit for this role and company.
β οΈ Potential Challenges
- Working flexible hours, including weekends and evenings, may impact personal life and commitments.
- The role requires standing or walking for extended periods, which may be physically demanding.
- Working in a fast-paced environment may be stressful at times, requiring strong adaptability and resilience.
- The role involves frequent customer interaction, which may expose the candidate to various personalities and situations.
ASSUMPTION: Candidates should carefully consider these potential challenges and ensure they are comfortable with the demands of the role.
π Similar Roles Comparison
- Marketing and Promotions Assistant vs. Event Coordinator: Both roles involve event planning and customer engagement, but the Marketing and Promotions Assistant focuses more on promotional campaigns and product presentations.
- Industry-specific context: Marketing and Promotions Assistants in the marketing services industry may work with various clients and industries, requiring adaptability and versatility.
- Career path comparison: This role can serve as a stepping stone to careers in marketing, sales, or event planning, depending on the candidate's interests and skills.
ASSUMPTION: Candidates should research similar roles and industries to better understand the unique aspects of this position and its potential career paths.
π Sample Projects
- Planning and executing a promotional campaign for a new product launch, including customer engagement and product presentation.
- Assisting in the organization and management of a large-scale event, such as a trade show or conference, ensuring brand visibility and customer engagement.
- Analyzing marketing metrics and consumer engagement data to identify trends and make data-driven recommendations for improving promotional campaigns.
ASSUMPTION: These sample projects provide a glimpse into the types of tasks and responsibilities the Marketing and Promotions Assistant may encounter in this role.
β Key Questions to Ask During Interview
- Can you describe a typical day or week in this role?
- How does the Marketing and Promotions Assistant team collaborate and support one another?
- What opportunities are there for professional growth and development within the company?
- How does the company measure the success of promotional campaigns, and what role does the Marketing and Promotions Assistant play in this process?
- What is the company's approach to work-life balance, especially for roles that require flexible hours?
ASSUMPTION: Asking thoughtful questions during the interview process can help candidates better understand the role, company culture, and expectations.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare examples of how you've successfully engaged with customers or contributed to promotional campaigns in previous roles.
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.