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Marketing and Strategic Storytelling Manager, Social Impact

NetApp, Inc.
Full-time
On-site
San Jose, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing and Strategic Storytelling Manager, Social Impact

πŸ”Ή Company: NetApp, Inc.

πŸ”Ή Location: San Jose, California, United States (On-site)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 20, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site (Hybrid possible)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading strategic storytelling and content creation across various channels to highlight data and AI for good.
  • Managing complex projects, events, and awards to elevate purpose-driven innovation.
  • Building strong relationships with clients and partners to drive impact and align with business vision and strategy.
  • Collaborating across teams to amplify customer and partner success.

ASSUMPTION: This role requires a high level of creativity, project management, and stakeholder engagement to effectively communicate NetApp's social impact initiatives.

πŸ“‹ Key Responsibilities

βœ… Lead strategic storytelling and content creation across web, video, social, and written channels to highlight data and AI for good.

βœ… Own project management of campaigns, videos, events, websites, and awards to ensure timelines, reviews, and deliverables are executed smoothly.

βœ… Plan and execute field marketing and volunteer events aligned with NetApp's social impact goals.

βœ… Maintain and update internal/external websites and contribute to the annual ESG report and other impact communications.

βœ… Accountable for the delivery of technical and business process design and roadmaps.

βœ… Manage portfolio prioritization and approval to launch products through all stages.

βœ… Manage short, medium, and long-term planning horizons concurrently.

βœ… Lead change, deal with ambiguity, and provide creative solutions.

ASSUMPTION: This role involves a mix of creative, project management, and strategic responsibilities, requiring a versatile skill set.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, Public Relations, or a related field.

Experience: 8+ years in marketing, communications, customer advocacy, or cause marketing.

Required Skills:

  • Strong writing and editing skills with the ability to craft clear, inspiring content.
  • Proven ability to manage multiple complex projects with attention to detail.
  • Experience leading events and managing vendors/creative partners.
  • Strong digital fluency across web, social, and content platforms (Microsoft Suite, SharePoint, Teams, etc.).

Preferred Skills:

  • Experience in the tech industry or with data and AI technologies.
  • Familiarity with ESG reporting and sustainability initiatives.

ASSUMPTION: While not explicitly stated, experience in the tech industry or with data and AI technologies would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (Based on industry standards for a Marketing Manager with 8+ years of experience in the tech industry)

Benefits:

  • Competitive health, dental, and vision insurance
  • 401(k) matching
  • Generous time off and flexible work arrangements
  • Employee stock purchase plan
  • Tuition assistance and professional development opportunities

Working Hours: Full-time, typically Monday - Friday, 9:00 AM - 5:00 PM (Flexible, depending on the role and team)

ASSUMPTION: The salary range is estimated based on industry standards for a Marketing Manager with the required experience level in the tech industry. Actual compensation may vary based on factors such as skills, experience, and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: NetApp operates in the software development industry, focusing on network storage, cloud computing, and data management solutions.

Company Size: NetApp is a large company with over 10,000 employees, providing ample opportunities for collaboration and growth.

Founded: 1992, with a rich history in data storage and management technologies.

Company Description:

  • NetApp is a leading data infrastructure company that helps organizations store, manage, and protect their data.
  • The company offers a range of products and services, including flash storage, cloud storage, and data management software.
  • NetApp is committed to driving social impact through its data and AI technologies.

Company Specialties:

  • Network storage
  • Cloud computing
  • Storage efficiency
  • Information management
  • Data storage
  • Hybrid cloud

Company Website: www.netapp.com

ASSUMPTION: NetApp's focus on data and AI technologies makes it an ideal fit for a candidate with experience in these areas.

πŸ“Š Role Analysis

Career Level: This role is at the manager level, requiring strategic thinking, project management, and leadership skills.

Reporting Structure: This role reports directly to the Director of Social Impact.

Work Arrangement: This role is on-site, with the possibility of hybrid work arrangements. The specific work arrangement may be discussed during the interview process.

Growth Opportunities:

  • Potential to grow within the Social Impact team or explore other opportunities within NetApp.
  • Chance to work on high-impact projects and gain exposure to various aspects of the business.
  • Opportunities for professional development and skill-building through NetApp's training programs.

ASSUMPTION: Given NetApp's size and diverse offerings, there are ample opportunities for growth and career development within the company.

🌍 Location & Work Environment

Office Type: NetApp's headquarters is in San Jose, California, with a modern, collaborative work environment.

Office Location(s): San Jose, California, United States

Geographic Context:

  • San Jose is located in the heart of Silicon Valley, providing ample opportunities for networking and professional growth.
  • The area offers a diverse range of cultural attractions, outdoor activities, and culinary experiences.
  • San Jose has a Mediterranean climate, with mild winters and warm, dry summers.

Work Schedule: Full-time, typically Monday - Friday, 9:00 AM - 5:00 PM (Flexible, depending on the role and team)

ASSUMPTION: While the role is on-site, NetApp may consider hybrid or remote work arrangements for the right candidate, depending on the team's needs and the individual's preferences.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-depth interview with the hiring manager and potential team members
  • Case study or project presentation
  • Final interview with the director or another senior leader

Key Assessment Areas:

  • Creativity and strategic thinking
  • Project management skills and attention to detail
  • Communication and interpersonal skills
  • Alignment with NetApp's mission and values

Application Tips:

  • Highlight your experience with data and AI technologies, as well as your ability to manage complex projects and events.
  • Tailor your resume and cover letter to emphasize your relevant skills and experiences for this role.
  • Prepare a portfolio or examples of your work that demonstrate your writing, editing, and storytelling skills.
  • Research NetApp's social impact initiatives and be prepared to discuss how you can contribute to their success.

ATS Keywords: Marketing, Strategic Storytelling, Project Management, Content Creation, Event Management, Customer Advocacy, Cause Marketing, Writing, Editing, Digital Fluency, Collaboration, Creative Solutions, Social Impact, Data and AI, Communication, Volunteer Events

ASSUMPTION: NetApp uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume and cover letter can help your application stand out.

πŸ› οΈ Tools & Technologies

  • Microsoft Suite (Word, Excel, PowerPoint)
  • SharePoint
  • Teams
  • Social media platforms (LinkedIn, Twitter, Facebook)
  • Content management systems (CMS)
  • Video editing software (e.g., Adobe Premiere Pro, Final Cut Pro)

ASSUMPTION: While not explicitly stated, familiarity with these tools and technologies would be beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Obsessed
  • Innovation Never Stops
  • Execution Focused
  • One NetApp
  • Act with Integrity

Work Style:

  • Collaborative and team-oriented
  • Adaptable and open to change
  • Results-driven and focused on execution
  • Committed to NetApp's mission and values

Self-Assessment Questions:

  • Do you thrive in a collaborative, team-oriented environment?
  • Are you adaptable and open to change, even in the face of ambiguity?
  • Are you results-driven and focused on execution, with a strong attention to detail?
  • Are you committed to NetApp's mission and values, and passionate about driving social impact through data and AI technologies?

ASSUMPTION: NetApp values candidates who are a strong cultural fit, with a collaborative work style and a commitment to the company's mission and values.

⚠️ Potential Challenges

  • Managing multiple complex projects and events simultaneously may require strong time management and organizational skills.
  • Working in a large company may present challenges in terms of communication and collaboration across teams.
  • The role may require occasional travel for events and conferences.
  • The role is on-site, which may not be suitable for candidates who prefer remote or hybrid work arrangements.

ASSUMPTION: While these challenges exist, NetApp provides ample resources and support to help employees succeed in their roles.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on social impact and strategic storytelling within the tech industry.
  • Compared to related roles, this position requires a strong blend of creative, project management, and strategic skills.
  • Career progression may involve moving into a senior marketing role or exploring other opportunities within NetApp's Social Impact team or broader organization.

ASSUMPTION: While this role is unique, it offers a strong foundation for a career in marketing, communications, or social impact within the tech industry.

πŸ“ Sample Projects

  • Developing a comprehensive content strategy to highlight NetApp's social impact initiatives across various channels.
  • Managing the planning and execution of NetApp's annual Social Impact Summit, featuring keynote speakers, panel discussions, and networking events.
  • Collaborating with NetApp's product teams to create compelling customer success stories that showcase the impact of their data and AI technologies on social and environmental challenges.

ASSUMPTION: These sample projects demonstrate the range of responsibilities and the level of strategic thinking required for this role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits within the broader organization?
  • What are the most significant challenges facing the Social Impact team, and how can this role help address them?
  • How does NetApp support work-life balance for employees in this role?
  • What opportunities are there for professional development and growth within the Social Impact team or broader organization?
  • How does NetApp measure the success of its social impact initiatives, and how will this role contribute to those efforts?

ASSUMPTION: These questions demonstrate your interest in the role and provide valuable insights into the work environment and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
  • Prepare a portfolio or examples of your work that demonstrate your writing, editing, and storytelling skills.
  • Research NetApp's social impact initiatives and be prepared to discuss how you can contribute to their success.
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.