Marketing Appointment Setter

📌 Core Information

🔹 Job Title: Marketing Appointment Setter

🔹 Company: Travel + Leisure Co.

🔹 Location: Seattle Regional Office, Bothell, WA

🔹 Job Type: Full-Time

🔹 Category: Marketing

🔹 Date Posted: April 4, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Contacting current owners to schedule phone appointments with Sales Representatives
• No cold calling; working with existing customer base
• Competitive pay with potential earnings of $55,000 - $65,000 per year
• Great benefits package, including medical, dental, vision, and 401k with employer match
• Fun and professional work environment with ongoing learning and development opportunities

ASSUMPTION: This role is ideal for individuals who enjoy working with people, have excellent communication skills, and thrive in a goal-oriented environment. The company's benefits package and competitive pay make it an attractive opportunity for entry-level candidates.

📋 Key Responsibilities

✅ Contact current owners to schedule phone appointments with Sales Representatives

✅ Maintain a positive, outgoing, and enthusiastic attitude while communicating with customers

✅ Work in a goal and performance-based environment, focusing on achieving daily and weekly targets

✅ Overcome objections and provide excellent customer service to ensure high customer satisfaction

ASSUMPTION: The primary responsibility of this role is to schedule appointments, which requires strong communication skills and the ability to handle objections. Success in this role will be measured by the number of appointments set and the quality of customer interactions.

🎯 Required Qualifications

Education: High School Diploma or GED

Experience: Entry-level (0-2 years)

Required Skills:

• Excellent communication skills
• Strong client focus
• Ability to overcome objections
• Ability to work in a goal and performance-based environment
• Positive, outgoing, and enthusiastic attitude

Preferred Skills:

• Previous experience in a sales or customer service role
• Bilingual or multilingual skills

ASSUMPTION: While previous experience is not required, candidates with experience in sales or customer service may find this role a good fit. Bilingual or multilingual skills could be an asset in this role, as the company has a diverse customer base.

💰 Compensation & Benefits

Salary Range: $55,000 - $65,000 per year

Benefits:

• Medical, dental, and vision insurance
• Flexible spending accounts
• Life and accident coverage
• Disability insurance
• Paid time off (12 vacation days and 6 holidays per year)
• Sick leave
• Wish day paid time to volunteer
• 401k with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program

Working Hours: Full-time, Monday-Friday, 8:30 AM - 5:00 PM (no weekends)

ASSUMPTION: The salary range provided is based on industry standards for entry-level marketing roles and the company's stated potential earnings. The benefits package is comprehensive and competitive for an entry-level position.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitality, specifically vacation ownership and membership travel

Company Size: 10,001+ employees (global), with a large presence in the United States

Founded: 1972 (as a part of Wyndham Hotels and Resorts; became an independent company in 2021)

Company Description:

• World's leading vacation ownership and membership travel company
• Provides vacations to travelers through vacation clubs, subscription travel clubs, and timeshare exchange networks
• Emphasizes hospitality, responsible tourism, and putting the world on vacation

Company Specialties:

• Vacation ownership
• Subscription travel clubs
• Timeshare exchange networks

Company Website: www.travelandleisureco.com

ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry, with a strong global presence and a focus on providing exceptional vacation experiences to its customers.

📊 Role Analysis

Career Level: Entry-level (0-2 years)

Reporting Structure: This role reports directly to the Marketing Team

Work Arrangement: On-site, Monday-Friday, 8:30 AM - 5:00 PM (no weekends)

Growth Opportunities:

• Potential career progression within the Marketing Team or other departments
• Ongoing learning and development opportunities
• possibility to enhance lifestyle and enhance the lives of others

ASSUMPTION: As an entry-level role, this position offers opportunities for career growth and development within the company. The company's focus on learning and development can help employees advance their careers.

🌍 Location & Work Environment

Office Type: Virtual office located at 19910 N Creek Parkway, Suite 200, Bothell, WA 98011

Office Location(s): Bothell, WA

Geographic Context:

• Bothell is a city in King and Snohomish counties, Washington, United States
• Located about 30 miles northeast of Seattle
• Offers a mix of urban and suburban living with access to outdoor recreation and cultural attractions

Work Schedule: Full-time, Monday-Friday, 8:30 AM - 5:00 PM (no weekends)

ASSUMPTION: The virtual office in Bothell, WA, offers a convenient location for commuters, with easy access to nearby amenities and attractions. The work schedule provides a good work-life balance, with no weekend work required.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Background check and reference check
• Job offer

Key Assessment Areas:

• Communication skills
• Customer service skills
• Goal-oriented mindset
• Adaptability and problem-solving skills

Application Tips:

• Highlight relevant experience and skills in your resume, focusing on communication, customer service, and sales
• Tailor your cover letter to demonstrate your enthusiasm for the role and the company
• Prepare examples of how you have handled customer objections or challenging situations in the past
• Research the company and its products to show your interest and understanding of the business

ATS Keywords: Marketing, Appointment Setter, Sales, Customer Service, Communication, Goal-Oriented, Objection Handling, Vacation Ownership, Travel + Leisure Co.

ASSUMPTION: The application process for this role is typical for an entry-level position in the hospitality industry. Applicants should focus on demonstrating their communication skills, customer service experience, and goal-oriented mindset.

🛠️ Tools & Technologies

• Customer Relationship Management (CRM) software
• Phone and computer with internet access
• Microsoft Office Suite (Word, Excel, PowerPoint)

ASSUMPTION: As a Marketing Appointment Setter, the primary tools required for this role are a phone, computer, and CRM software. Proficiency in Microsoft Office Suite is also beneficial.

👔 Cultural Fit Considerations

Company Values:

• Hospitality
• Responsible tourism
• Putting the world on vacation

Work Style:

• Goal-oriented and performance-driven
• Collaborative and team-focused
• Customer-centric and service-oriented

Self-Assessment Questions:

• Do you thrive in a goal-oriented environment and enjoy working towards targets?
• Are you comfortable working with customers and handling objections?
• Do you share the company's passion for putting the world on vacation?

ASSUMPTION: Travel + Leisure Co. values a work environment that is collaborative, customer-centric, and focused on achieving results. Applicants should assess their fit with these values and work styles before applying.

⚠️ Potential Challenges

• Handling difficult or upset customers
• Meeting daily and weekly targets
• Working in a fast-paced, goal-oriented environment
• Adapting to changes in the company's products or services

ASSUMPTION: As a Marketing Appointment Setter, applicants may face challenges in handling difficult customers, meeting targets, and adapting to changes in the company's offerings. Strong communication skills and a goal-oriented mindset can help overcome these challenges.

📈 Similar Roles Comparison

• This role is similar to a Customer Service Representative or Sales Development Representative, with a focus on appointment setting
• Unlike other appointment setter roles, this position does not involve cold calling and works with an existing customer base
• Career progression in this role could lead to opportunities in marketing, sales, or customer service

ASSUMPTION: While this role shares similarities with other customer service and sales positions, its focus on appointment setting for an existing customer base sets it apart. Applicants should consider their interest in appointment setting and working with an existing customer base when evaluating this role.

📝 Sample Projects

• Developing a script for initial customer contact
• Creating a customer survey to improve the appointment setting process
• Analyzing customer data to identify trends and optimize appointment scheduling

ASSUMPTION: As a Marketing Appointment Setter, projects may involve improving the customer experience, optimizing processes, and analyzing data to enhance performance.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does the company support the professional development of its employees?
• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does the company measure success in this role, and what are the expectations for performance?
• What opportunities are there for growth and advancement within the company?

ASSUMPTION: Applicants should ask thoughtful questions during the interview to demonstrate their interest in the role and the company. These questions can also provide valuable insights into the company's culture and expectations for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your communication, customer service, and sales skills
• Write a cover letter expressing your enthusiasm for the role and the company
• Prepare examples of how you have handled customer objections or challenging situations in the past
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.