π Core Information
πΉ Job Title: Marketing Assistant
πΉ Company: CrossCountry Mortgage, LLC
πΉ Location: Orlando, FL
πΉ Job Type: Full-Time
πΉ Category: Marketing
πΉ Date Posted: August 7, 2025
πΉ Experience Level: Entry-Level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Creating and maintaining social media content for CrossCountry Mortgage (CCM)
- Conducting day-to-day marketing responsibilities such as data analysis, social media marketing, and campaign execution
- Working closely with the Marketing Director and other teams to ensure projects are completed accurately and on time
- Contributing to CCM's exceptional culture, driving employee engagement, and exceeding employee expectations
ASSUMPTION: This role requires strong communication skills, attention to detail, and proficiency with Adobe Creative Suite and Microsoft Office products. Familiarity with social media trends and platforms is also essential.
π Key Responsibilities
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Maintain working knowledge of current social media trends
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Assist in the production of social media content
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Update social media page content on platforms such as Instagram, TikTok, and YouTube
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Create and manage a marketing events calendar
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Assist the Marketing Director with package fulfillment for clients and referral partners
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Participate in team meetings; maintain accurate project records and documentation
ASSUMPTION: This role involves a mix of creative and administrative tasks, requiring strong organizational skills and the ability to multitask.
π― Required Qualifications
Education: Bachelorβs degree in Marketing, Advertising, Communication, Business, related field, or equivalent combination of education and experience
Experience: 0-2 years of relevant experience
Required Skills:
- Excellent communication skills
- Excellent attention to detail and project management skills
- Proficient with Microsoft Office products
- Knowledge of Adobe Creative Suite: InDesign, Photoshop, and Illustrator; experience with photo and video editing preferred
- Ability to develop professional networks
Preferred Skills:
- Experience with social media management tools
- Familiarity with marketing analytics tools
ASSUMPTION: While not explicitly stated, proficiency in English is required for this role due to the nature of the work and the company's primary language.
π° Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (Based on industry standards for entry-level marketing roles in Orlando, FL)
Benefits:
- Medical, Dental, Vision
- 401K
- Short-term Disability
- Employee Assistance Program
- Wellness Program
Working Hours: Full-time (40 hours per week), Monday-Friday, with potential flexibility for the right candidate
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in Orlando, FL. The actual salary may vary depending on the candidate's qualifications and experience.
π Applicant Insights
π Company Context
Industry: Financial Services, specifically Mortgage Lending
Company Size: 5,001-10,000 employees (Large enterprise)
Founded: 2003
Company Description:
- CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with over 7,000 employees operating over 700 branches across all 50 states, D.C., and Puerto Rico
- CCM has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for its standout culture
- CCM offers a competitive compensation plan and a robust benefits package, including medical, dental, vision, and a 401K
Company Specialties:
- Conventional Mortgages
- FHA & 203K Home Loans
- USDA Home Loans
- VA Home Loans
- Jumbo Mortgages
- Reverse Mortgages
- Refinance Loans
- Investment Property Loans
- Home Equity Loans
Company Website: CrossCountryMortgage.com
ASSUMPTION: Working at CCM offers opportunities for career growth and development within a large, established organization.
π Role Analysis
Career Level: Entry-Level (0-2 years)
Reporting Structure: This role reports directly to the Marketing Director
Work Arrangement: On-site, with potential flexibility for the right candidate
Growth Opportunities:
- Progression to a Marketing Coordinator or similar role
- Expanding responsibilities within the marketing department
- Potential opportunities in other departments or branches
ASSUMPTION: This role provides an excellent entry point into the marketing field, with opportunities for growth and development within a large organization.
π Location & Work Environment
Office Type: Corporate Office
Office Location(s): 7680 Universal Boulevard, Orlando, FL
Geographic Context:
- Orlando, FL is a major city in Central Florida, known for its theme parks, tourism, and growing tech industry
- The office is located in a business park with easy access to major highways and amenities
- Orlando offers a diverse and multicultural environment with a cost of living slightly above the national average
Work Schedule: Monday-Friday, 8:30 AM - 5:30 PM (with a 30-minute lunch break), with potential flexibility for the right candidate
ASSUMPTION: The work environment at CCM's Orlando office is collaborative and supportive, with a focus on employee engagement and development.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR department
- In-person or video interview with the Marketing Director and/or other team members
- Background check and reference check (if applicable)
- Job offer and onboarding
Key Assessment Areas:
- Communication skills
- Attention to detail
- Project management skills
- Cultural fit with CCM's values and mission
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of social media trends and platforms in your application materials
- Showcase your creativity and attention to detail through your application materials
ATS Keywords: Marketing Assistant, Social Media Marketing, Data Analysis, Adobe Creative Suite, Microsoft Office, Project Management, Marketing Events, Marketing Campaigns
ASSUMPTION: The application process for this role may take several weeks, depending on the volume of applicants and the hiring team's availability.
π οΈ Tools & Technologies
- Adobe Creative Suite (InDesign, Photoshop, Illustrator)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
- Marketing analytics tools (e.g., Google Analytics, Social Media Analytics)
ASSUMPTION: Familiarity with these tools is preferred, but not required. Training will be provided as needed.
π Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Teamwork
- Accountability
- Respect
- Innovation
Work Style:
- Collaborative
- Results-driven
- Adaptable
- Detail-oriented
- Creative
Self-Assessment Questions:
- Do I have strong communication skills and the ability to work well with others?
- Am I detail-oriented and able to manage multiple projects simultaneously?
- Do I have a strong work ethic and a commitment to excellence?
- Am I comfortable working in a fast-paced, dynamic environment?
ASSUMPTION: CCM values employees who are passionate about their work, committed to excellence, and able to thrive in a collaborative, fast-paced environment.
β οΈ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Keeping up with rapidly changing social media trends and algorithms
- Working in a fast-paced, dynamic environment with tight deadlines
- Adapting to changes in priorities and workflows
ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and a commitment to continuous learning.
π Similar Roles Comparison
- Compared to other marketing assistant roles, this position offers a competitive salary and benefits package, as well as opportunities for growth and development within a large organization
- This role is unique in that it focuses specifically on social media content creation and management for a mortgage lending company
- Career progression in this role could lead to opportunities in marketing coordination, management, or other related fields within the mortgage industry
ASSUMPTION: This role offers a unique opportunity to gain experience in social media marketing and content creation within the mortgage industry.
π Sample Projects
- Creating and implementing a social media content calendar for CCM's various platforms
- Designing and producing graphics and videos for CCM's social media channels
- Assisting with the planning and execution of marketing events and campaigns
- Conducting data analysis and reporting on social media performance and trends
ASSUMPTION: These projects are representative of the types of tasks and responsibilities that may be required in this role, but the specific projects may vary depending on the company's needs and priorities.
β Key Questions to Ask During Interview
- What are the biggest challenges facing the marketing department currently, and how can this role help address them?
- How does this role fit into the overall marketing strategy for CCM?
- What opportunities are there for growth and development within the marketing department and the company as a whole?
- How does CCM support work-life balance for its employees?
- What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to those efforts?
ASSUMPTION: These questions are designed to help you better understand the role, the department, and the company, as well as demonstrate your interest and engagement in the position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: CrossCountry Mortgage Careers
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of your social media content creation and management work, if applicable
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.