📌 Core Information
🔹 Job Title: Marketing Assistant
🔹 Company: Silverline New York
🔹 Location: Levittown, New York, United States
🔹 Job Type: On-site
🔹 Category: Marketing
🔹 Date Posted: April 30, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Providing exceptional customer service and building lasting relationships
- Achieving personal advertising goals while supporting team goals
- Working collaboratively to ensure each customer receives the best service possible
- Greeting customers professionally and providing honest feedback about merchandise
- Proactively handling customer concerns and prioritizing multiple tasks in a fast-paced environment
ASSUMPTION: This role is ideal for individuals with a competitive drive, strong communication skills, and a passion for marketing and advertising. It offers opportunities for growth and management within the company.
📋 Key Responsibilities
✅ Set and achieve personal advertising goals while supporting the goals of the team
✅ Greet customers in a timely, professional, and engaging manner
✅ Provide honest and confident feedback to customers regarding merchandise
✅ Build lasting relationships with customers by contacting them to follow up on purchases and suggest new merchandise
✅ Work as a team player to ensure each customer receives the best service possible
ASSUMPTION: The role requires strong interpersonal skills, adaptability, and the ability to thrive in a fast-paced environment. Previous customer service or sales experience would be beneficial but not required.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: Entry-level (0-2 years)
Required Skills:
- Excellent communication and interpersonal skills
- Strong organizational and follow-through skills
- Proactive approach to handling customer concerns
- Ability to quickly learn new procedures and processes
- Competitive drive and entrepreneurial confidence
Preferred Skills:
- Previous customer service or sales experience
- Bilingual or multilingual skills
ASSUMPTION: While a degree is not explicitly required, candidates with relevant experience or transferable skills are encouraged to apply.
💰 Compensation & Benefits
Salary Range: $48,000 - $56,000 per year (based on industry standards for entry-level marketing roles in the New York area)
Benefits:
- Fun and positive work environment
- Opportunity for management
- Optional travel with the advertising team
- Unlimited opportunities
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range is an estimate based on industry standards for entry-level marketing roles in the New York area. The actual salary may vary based on factors such as experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Marketing and promotions firm specializing in customer service, advertising, and client relations
Company Size: Medium-sized company with 201-500 employees, offering a fun and positive work environment with opportunities for growth and management
Founded: 2009, with over 15 years of experience in the industry
Company Description:
- Offers exceptional customer service and develops strong customer relationships
- Provides innovative marketing and advertising solutions for clients
- Encourages a team environment and fosters growth and leadership
Company Specialties:
- Customer service and client relations
- Advertising and promotions
- Marketing and branding
- Event planning and management
Company Website: https://www.silverlinevisionaryny.com
ASSUMPTION: Silverline New York is a well-established company with a strong focus on customer service and a commitment to providing exceptional experiences for both customers and employees.
📊 Role Analysis
Career Level: Entry-level to mid-level, with opportunities for growth and management
Reporting Structure: The Marketing Assistant will report directly to the Marketing Manager or a similar role
Work Arrangement: On-site, with the possibility of optional travel with the advertising team
Growth Opportunities:
- Advancement to management or leadership roles
- Expansion of responsibilities based on performance and experience
- Potential travel opportunities with the advertising team
ASSUMPTION: This role offers significant growth potential for motivated and ambitious individuals looking to build a career in marketing and advertising.
🌍 Location & Work Environment
Office Type: Corporate office environment with a focus on teamwork and collaboration
Office Location(s): Levittown, New York, with additional offices in Omaha, Nebraska, and North York, Ontario, Canada
Geographic Context:
- Levittown, New York, is located on Long Island, approximately 30 miles east of Manhattan
- The area offers a mix of urban and suburban living, with easy access to New York City
- Levittown is known for its strong sense of community and family-friendly neighborhoods
Work Schedule: Full-time, with a typical workweek of Monday through Friday, 9:00 AM to 5:00 PM, with flexibility for optional travel with the advertising team
ASSUMPTION: The Levittown office offers a convenient location with easy access to New York City and a family-friendly atmosphere, making it an attractive option for both local and commuting employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- In-person or video interview with the hiring manager or a member of the marketing team
- Final decision and offer
Key Assessment Areas:
- Customer service skills and experience
- Communication and interpersonal skills
- Adaptability and problem-solving skills
- Motivation and ambition
- Alignment with company values and culture
Application Tips:
- Highlight any relevant customer service or sales experience on your resume
- Tailor your cover letter to emphasize your passion for marketing and advertising, as well as your commitment to providing exceptional customer service
- Prepare examples of how you have handled customer concerns or prioritized multiple tasks in a fast-paced environment
- Research the company and be prepared to discuss how your skills and experience align with their mission and values
ATS Keywords: Marketing Assistant, Customer Service, Advertising, Marketing, Sales, Customer Relations, Team Player, Relationship Building, Communication, Organizational Skills, Problem Solving, Initiative, Accountability, Fast-Paced Environment, Feedback, Proactive Handling, Ambition, Leadership, Motivation
ASSUMPTION: The application process for this role is likely to be competitive, so it is essential to tailor your application materials to highlight your relevant skills and experience and demonstrate your fit for the role.
🛠️ Tools & Technologies
- Customer relationship management (CRM) software
- Marketing automation tools
- Social media platforms
- Email marketing software
ASSUMPTION: The specific tools and technologies used may vary depending on the company's marketing and advertising strategies and the role's responsibilities.
👔 Cultural Fit Considerations
Company Values:
- Customer-focused
- Collaborative
- Innovative
- Ambitious
- Committed to excellence
Work Style:
- Team-oriented
- Fast-paced and dynamic
- Results-driven
- Adaptable and flexible
- Customer-centric
Self-Assessment Questions:
- Do you thrive in a fast-paced, team-oriented environment?
- Are you passionate about providing exceptional customer service and building lasting relationships?
- Do you have a competitive drive and entrepreneurial confidence?
- Are you committed to continuous learning and growth?
ASSUMPTION: Silverline New York values individuals who are passionate about customer service, collaborative, and committed to continuous learning and growth.
⚠️ Potential Challenges
- The role may require working on weekends or evenings to cover customer service shifts
- The fast-paced environment may be challenging for individuals who prefer a more structured or predictable work environment
- The role may involve handling difficult customer concerns or complaints, which can be emotionally taxing
- The company's growth and success may depend on the individual's ability to adapt to changes in the market or industry
ASSUMPTION: While these challenges exist, Silverline New York offers a supportive work environment and opportunities for growth and development to help employees overcome them.
📈 Similar Roles Comparison
- Marketing Assistant vs. Marketing Coordinator: The Marketing Assistant role is typically entry-level and focuses on customer service and relationship building, while the Marketing Coordinator role involves more strategic planning and execution of marketing campaigns
- Marketing Assistant vs. Sales Representative: Both roles involve customer interaction and relationship building, but the Marketing Assistant role focuses on advertising and promotions, while the Sales Representative role focuses on selling products or services
- Career Path: Marketing Assistant → Marketing Coordinator → Marketing Manager → Director of Marketing
ASSUMPTION: The Marketing Assistant role is an excellent entry point for individuals looking to build a career in marketing and advertising, with opportunities for growth and advancement within the company.
📝 Sample Projects
- Planning and executing a customer appreciation event to build lasting relationships and increase customer loyalty
- Developing and implementing a social media marketing campaign to promote a new product launch
- Analyzing customer feedback and data to identify trends and inform marketing strategies
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and opportunities available to Marketing Assistants at Silverline New York.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of the role, and how can I best prepare to succeed in them?
- How does the company support the growth and development of its Marketing Assistants?
- What opportunities are there for travel with the advertising team, and what would be expected of me in that role?
- How does the company measure the success of its Marketing Assistants, and what key performance indicators (KPIs) should I focus on?
- What is the company's approach to work-life balance, and how does it support employees in maintaining a healthy work-life balance?
ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant customer service, marketing, and advertising experience
- Write a cover letter that emphasizes your passion for customer service and commitment to providing exceptional experiences for customers
- Prepare examples of how you have handled customer concerns or prioritized multiple tasks in a fast-paced environment
- Follow up with the hiring manager or HR department one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
