📌 Core Information
🔹 Job Title: Marketing Assistant
🔹 Company: Silverline New York
🔹 Location: Huntington, New York
🔹 Job Type: Full-Time, On-Site
🔹 Category: Marketing
🔹 Date Posted: April 10, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-Site
🚀 Job Overview
Key aspects of this role include:
- Providing exceptional customer service and building lasting relationships
- Achieving personal advertising goals while supporting team objectives
- Working as a team player to ensure outstanding customer service
- Growing within the company through management opportunities and travel with the advertising team
ASSUMPTION: This role is ideal for motivated individuals with a commitment to customer service and a drive to succeed in advertising.
📋 Key Responsibilities
✅ Set and achieve personal advertising goals while supporting team objectives
✅ Greet customers professionally and engage with them in a timely manner
✅ Provide honest and confident feedback to customers regarding merchandise
✅ Build lasting relationships with customers through follow-ups and suggesting new merchandise
✅ Work as a team player to ensure each customer receives the best service possible
ASSUMPTION: The role requires strong communication skills, a proactive approach to customer concerns, and the ability to handle multiple tasks in a fast-paced environment.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: Entry-level, no specific experience required
Required Skills:
- Competitive drive and entrepreneurial confidence
- Demonstrated ability to develop relationships with customers and coworkers
- Knowledgeable and enthusiastic about marketing and advertising
- Ability to handle customer concerns and prioritize multiple tasks
- Strong organizational and follow-through skills
- Excellent communication, interpersonal skills, and advertising knowledge
- High level of ownership, accountability, and initiative
Preferred Skills:
- Previous customer service experience
- Fluency in multiple languages
ASSUMPTION: While no specific experience is required, candidates with previous customer service experience or fluency in multiple languages may have an advantage.
💰 Compensation & Benefits
Salary Range: $48,000 - $56,000 per year (based on industry standards for entry-level marketing roles in the New York area)
Benefits:
- Fun and positive work environment
- Opportunity for management
- Optional travel with the advertising team
- Unlimited opportunities
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range is an estimate based on industry standards for entry-level marketing roles in the New York area. Actual compensation may vary based on experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Marketing and Promotions
Company Size: Medium (201-500 employees)
Founded: 2009
Company Description:
- Silverline is a marketing and promotions firm founded on the idea of offering exceptional customer service, quality, value, and experience
- The company aims to provide outstanding customer service, develop strong customer relationships, and client relations
- Silverline offers innovative marketing managers and ground-breaking clients, with teams composed of talented people dedicated to creating memorable and rewarding experiences for customers
Company Specialties:
- Marketing and Advertising
- Customer Service
- Promotions
- Sales and Management Opportunities
Company Website: silverlinevisionaryny.com
ASSUMPTION: Silverline is a customer-focused company that values exceptional customer service and employee growth.
📊 Role Analysis
Career Level: Entry-Level
Reporting Structure: Reports directly to the Marketing Manager
Work Arrangement: On-site, full-time position with the opportunity for optional travel with the advertising team
Growth Opportunities:
- Management opportunities within the company
- Optional travel with the advertising team
- Unlimited opportunities for growth and development
ASSUMPTION: This role offers significant growth potential for motivated individuals looking to advance their careers in marketing and advertising.
🌍 Location & Work Environment
Office Type: Corporate office environment
Office Location(s): Huntington, New York
Geographic Context:
- Huntington is a suburban town located in Suffolk County, New York
- The area offers a mix of urban and suburban living with access to beaches, parks, and cultural attractions
- Huntington is approximately 30 miles east of New York City, providing easy access to urban opportunities
Work Schedule: Full-time, 40 hours per week with the opportunity for flexible scheduling based on business needs
ASSUMPTION: The Huntington office provides a suburban work environment with easy access to urban opportunities and a mix of cultural attractions and natural beauty.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Hiring Manager
- In-person interview with the Marketing Manager and team members
- Background check and onboarding
Key Assessment Areas:
- Customer service skills and experience
- Communication and interpersonal skills
- Advertising knowledge and enthusiasm
- Problem-solving skills and initiative
- Cultural fit and alignment with company values
Application Tips:
- Highlight any relevant customer service experience or skills
- Tailor your resume and cover letter to emphasize your fit for the role and company
- Prepare examples of how you have built lasting relationships with customers or handled customer concerns
- Research Silverline's company culture and values to demonstrate your cultural fit
ATS Keywords: Marketing Assistant, Customer Service, Advertising, Relationship Building, Team Player, Communication, Organizational Skills, Proactive Problem Solving, Initiative
ASSUMPTION: The interview process will focus on assessing the candidate's customer service skills, communication skills, advertising knowledge, problem-solving skills, and cultural fit.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Marketing automation tools
- Social media platforms
- Email marketing software
ASSUMPTION: The Marketing Assistant will use various tools and technologies to manage customer relationships, automate marketing tasks, and track advertising performance.
👔 Cultural Fit Considerations
Company Values:
- Customer-focused
- Innovative and entrepreneurial
- Collaborative and team-oriented
- Growth-minded
Work Style:
- Fast-paced and dynamic
- Customer-centric and results-driven
- Team-oriented and collaborative
- Opportunistic and adaptable
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-centric environment?
- Are you comfortable working as part of a team to achieve common goals?
- Do you have a proven track record of building lasting relationships with customers?
- Are you proactive and adaptable in handling customer concerns?
ASSUMPTION: Silverline values employees who are customer-focused, innovative, collaborative, and growth-minded, with a fast-paced, customer-centric, and team-oriented work style.
⚠️ Potential Challenges
- Handling difficult customer concerns or complaints
- Meeting personal advertising goals in a fast-paced environment
- Balancing multiple tasks and prioritizing workload
- Adapting to changes in customer preferences or market trends
ASSUMPTION: The role may present challenges in handling difficult customer concerns, meeting personal advertising goals, balancing multiple tasks, and adapting to changes in customer preferences or market trends.
📈 Similar Roles Comparison
- Marketing Assistant vs. Marketing Coordinator: The Marketing Assistant role focuses more on customer service and relationship building, while the Marketing Coordinator role involves more strategic planning and execution of marketing campaigns
- Industry-specific context: Marketing roles in the marketing and promotions industry may differ from those in other industries, with a greater emphasis on customer service and relationship building
- Career path comparison: The Marketing Assistant role can lead to management opportunities within the company, as well as opportunities for travel with the advertising team
ASSUMPTION: The Marketing Assistant role differs from similar roles in its focus on customer service and relationship building, with unique opportunities for growth and development within the company.
📝 Sample Projects
- Developing and implementing a customer referral program to encourage satisfied customers to refer their friends and family
- Creating and executing targeted advertising campaigns to reach specific customer segments
- Analyzing customer data to identify trends and opportunities for targeted marketing efforts
ASSUMPTION: The Marketing Assistant may be involved in various projects that focus on customer service, relationship building, and targeted advertising efforts.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the Marketing team collaborate with other departments within the company?
- What opportunities are there for professional growth and development within the company?
- How does the company support work-life balance for its employees?
- What are the most challenging aspects of the role, and how can I best prepare for them?
ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and allows you to better understand the company culture and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your customer service experience, advertising knowledge, and enthusiasm for the role
- Prepare examples of how you have built lasting relationships with customers or handled customer concerns
- Research Silverline's company culture and values to demonstrate your cultural fit
- Follow up with the Hiring Manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
