📌 Core Information
🔹 Job Title: Marketing Assistant
🔹 Company: Boundless Promotions
🔹 Location: San Diego, California
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: April 30, 2025
🔹 Experience Level: Entry-Level
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Handling customer inquiries and complaints while providing product information
- Troubleshooting and resolving product issues and concerns
- Assisting customers face-to-face with billing and equipment issues
- Handling new customer acquisitions and qualifying potential clientele
- Developing and maintaining a knowledge base of evolving products and services
ASSUMPTION: This role is ideal for recent graduates or individuals looking for a career change, as it offers full training and no prior experience is necessary.
📋 Key Responsibilities
✅ Handle customer inquiries and complaints, providing information about products and services
✅ Troubleshoot and resolve product issues and concerns
✅ Assist customers face-to-face with billing and equipment issues
✅ Handle new customer acquisitions and qualify potential clientele
✅ Develop and maintain a knowledge base of evolving products and services
✅ Document and update customer records based on interactions
ASSUMPTION: This role requires strong communication skills, problem-solving abilities, and the capacity to multitask and prioritize tasks.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: Previous experience in customer service, sales, or other related fields is preferred but not required
Required Skills:
- Excellent written and verbal communication skills
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
Preferred Skills:
- Previous experience in customer service or sales
ASSUMPTION: While previous experience is not required, candidates with experience in customer service or sales may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $45,000 - $55,000 per year
Benefits:
- Competitive pay
- Opportunities for career growth and advancement
- Full training provided
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing assistant positions in San Diego, California.
📌 Applicant Insights
🔍 Company Context
Industry: Advertising Services
Company Size: 11-50 employees
Founded: Not specified
Company Description:
- Boundless Promotions is a marketing company with exceptional customer service
- They offer financial rewards and promotions determined by performance
- The company is planning large-scale expansion and is in need of new management trainees with fresh ideas
Company Specialties:
- Marketing
- Sales
- Customer Service
Company Website: boundlesspromotions.com
ASSUMPTION: Boundless Promotions is a growing company with opportunities for career advancement and growth.
📊 Role Analysis
Career Level: Entry-Level
Reporting Structure: This role reports directly to the management team
Work Arrangement: On-site, full-time
Growth Opportunities:
- Career advancement opportunities as the company expands
- Learning and development opportunities through full training
ASSUMPTION: This role offers significant growth opportunities as the company continues to expand.
🌍 Location & Work Environment
Office Type: Corporate office
Office Location(s): 5751 Copley Dr, Suite A, San Diego, California 92111, US
Geographic Context:
- San Diego, California is a vibrant city with a strong job market
- The cost of living in San Diego is relatively high compared to other cities in the United States
- The city offers a diverse range of cultural and recreational activities
Work Schedule: Full-time, 40 hours per week
ASSUMPTION: The work schedule may vary depending on business needs and customer demand.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person interview
- Background check and reference check
Key Assessment Areas:
- Communication skills
- Problem-solving abilities
- Customer service skills
- Cultural fit
Application Tips:
- Tailor your resume to highlight relevant skills and experiences
- Prepare for behavioral interview questions that focus on customer service and problem-solving
- Research the company and be prepared to discuss why you are a good fit for the role and the company
ATS Keywords: Customer Service, Sales, Marketing, Problem Solving, Multitasking, Rapport Building, Positive Attitude
ASSUMPTION: The application process may vary depending on the specific needs of the company and the role.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Marketing automation tools
- Salesforce
ASSUMPTION: The specific tools and technologies used may vary depending on the company's needs and the role's requirements.
👔 Cultural Fit Considerations
Company Values:
- Exceptional customer service
- Performance-driven culture
- Continuous learning and growth
Work Style:
- High-energy and upbeat
- Ability to work in a fast-paced environment
- Strong customer service skills
Self-Assessment Questions:
- Do you have strong customer service skills?
- Are you able to work in a fast-paced environment?
- Do you have a positive and professional demeanor?
ASSUMPTION: Cultural fit is an important consideration for this role, as it requires strong customer service skills and the ability to work in a fast-paced environment.
⚠️ Potential Challenges
- Handling difficult customer inquiries and complaints
- Meeting sales and customer service targets
- Adapting to a fast-paced work environment
- Continuous learning and development to keep up with evolving products and services
ASSUMPTION: These challenges can be overcome with strong problem-solving skills, a positive attitude, and a willingness to learn and adapt.
📈 Similar Roles Comparison
- This role is similar to entry-level marketing or sales positions in other companies
- However, Boundless Promotions offers full training and no prior experience is necessary
- Career growth opportunities may vary depending on the company and the role
ASSUMPTION: This role offers unique opportunities for career growth and development as the company expands.
📝 Sample Projects
- Handling customer inquiries and complaints during a busy sales period
- Assisting customers face-to-face with billing and equipment issues during a product launch
- Developing and maintaining a knowledge base of evolving products and services for a new client
ASSUMPTION: These sample projects are intended to give applicants an idea of the types of tasks they may be required to perform in this role.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role?
- How does the company support the growth and development of its employees?
- What are the key priorities for this role in the first 90 days?
- How does the company measure success in this role?
- What are the opportunities for career advancement within the company?
ASSUMPTION: These questions are intended to help applicants better understand the role and the company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant skills and experiences
- Prepare for behavioral interview questions that focus on customer service and problem-solving
- Research the company and be prepared to discuss why you are a good fit for the role and the company
- Follow up with the hiring manager one week after submitting your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
