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Marketing Assistant A&G

Telesure Investment Holdings (TIH)
Full-time
On-site
Johannesburg, Gauteng, South Africa
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Assistant A&G

πŸ”Ή Company: Telesure Investment Holdings (TIH)

πŸ”Ή Location: Johannesburg, Gauteng, South Africa

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 16, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting the Marketing team in planning and executing marketing campaigns
  • Collaborating with other teams within Group Marketing
  • Ensuring timely execution of campaigns and managing the sign-off process for creative materials
  • Contributing to brand management and stakeholder engagement

ASSUMPTION: This role requires a high level of organization and attention to detail, as well as strong project management skills to manage multiple campaigns and stakeholders effectively.

πŸ“‹ Key Responsibilities

βœ… Supporting marketing planning by contributing information to marketing and campaign plans, coordinating the marketing campaign calendar, and ensuring all campaigns are executed timeously

βœ… Coordinating the campaign code process (VDNs), from requesting campaign codes to ensuring they're active on all systems/platforms

βœ… Checking and trafficking the sign-off process on all creative development of campaign materials, such as emails, SMS, app notifications, etc.

βœ… Assisting with customer service response protocol to ensure all responses to queries and complaints are appropriate, timeous, and consistent

βœ… Coordinating and ensuring all Cost Estimates and Invoices are signed and distributed to the correct person/department

βœ… Assisting with ad-hoc marketing and communication initiatives as needed

βœ… Managing branded elements/collateral and ensuring brand inventory is kept and tracked

βœ… Assisting with ordering branded items from suppliers and ensuring branded items are delivered to events where needed and are placed according to brand standards

βœ… Carrying out supplier and contract management tasks to support advertising/promotion/other marketing campaigns

βœ… Assisting with the development and delivery of marketing communications to support the business plan and increase retention and customer lifetime value

βœ… Supporting stakeholder engagement by arranging actions, meetings, and events, and compiling campaign briefs to call center and operations

βœ… Extracting relevant data from information provided by others and inputting it into spreadsheets or standard formats, and tracking all campaign reports from various software tools

ASSUMPTION: This role involves a mix of routine support services and project-based work, requiring the ability to switch between tasks and prioritize effectively.

🎯 Required Qualifications

Education: Grade 12/SAQA accredited equivalent (Essential); 3-year business-related diploma or degree in Marketing Management (Advantageous)

Experience: 2-3 years of experience in a Marketing Assistant role (Essential); Strong project management skills and experience (Essential); Experience working within a Financial Services Industry (Advantageous)

Required Skills:

  • Excellent organizational skills
  • Strong project management skills
  • Attention to detail
  • Strong communication skills
  • Ability to work well under pressure and meet deadlines
  • Proficient in Microsoft Office Suite

Preferred Skills:

  • Experience with marketing automation software
  • Knowledge of the financial services industry
  • Fluency in additional languages

ASSUMPTION: While a degree in Marketing Management is advantageous, the essential skills and experience required for this role can be developed through relevant work experience and a strong portfolio of projects.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between ZAR 35,000 and ZAR 45,000 per annum, based on industry standards for a Marketing Assistant role in South Africa with 2-5 years of experience.

Benefits:

  • Medical aid
  • Pension fund
  • Life insurance
  • Employee wellness program
  • Training and development opportunities

Working Hours: The standard working hours for this role are 40 hours per week, Monday to Friday, with flexibility to work additional hours as needed to meet campaign deadlines.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Telesure Investment Holdings (TIH) operates in the insurance industry, offering a range of financial services, including short-term, long-term, and health insurance, as well as comparison and investment platforms.

Company Size: TIH is a large organization with over 5,000 employees, providing ample opportunities for career growth and development.

Founded: TIH was founded in 1998 and has since grown into a group of subsidiaries, including some of South Africa's most loved and recognizable financial brands.

Company Description:

  • TIH is the holding company of some of South Africa’s leading and innovative financial institutions
  • The company exists to continuously find better ways to give people peace of mind, whether it is to protect what they own, their loved ones, or their greater ambitions and life plans
  • TIH is an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits

Company Specialties:

  • Life Insurance
  • Short Term Insurance
  • Comparative Quotes
  • Employee Benefits
  • Health Insurance

Company Website: https://tihsa.co.za/

ASSUMPTION: TIH's large size and diverse range of financial services provide opportunities for career growth and development within the organization.

πŸ“Š Role Analysis

Career Level: This role is suitable for candidates with 2-5 years of experience in marketing, looking to develop their skills and advance their career in marketing.

Reporting Structure: The Marketing Assistant A&G will report directly to the Marketing Manager and work closely with other teams within Group Marketing.

Work Arrangement: This role is on-site, with the opportunity to work from the Auto and General Park office in Johannesburg, Gauteng.

Growth Opportunities:

  • Progression to a Marketing Coordinator or Marketing Officer role
  • Expanding skills and expertise in digital marketing or data analysis
  • Opportunities to work on cross-functional projects and gain exposure to other areas of the business

ASSUMPTION: The Marketing Assistant A&G role offers a strong foundation for a career in marketing, with opportunities for growth and development within the organization.

🌍 Location & Work Environment

Office Type: The Auto and General Park office is a modern, professional environment with ample parking and on-site amenities.

Office Location(s): Auto and General Park, 1 Telesure Lane, Riverglen, Dainfern, Gauteng, 2191, South Africa

Geographic Context:

  • Johannesburg is the economic hub of South Africa, offering a vibrant cultural scene and numerous employment opportunities
  • The Gauteng province is home to a diverse range of industries and businesses, providing ample opportunities for career growth and development
  • South Africa is a multicultural country with a rich history and a growing economy

Work Schedule: The standard working hours for this role are 40 hours per week, Monday to Friday, with flexibility to work additional hours as needed to meet campaign deadlines.

ASSUMPTION: The on-site work arrangement and office environment at Auto and General Park provide an ideal setting for collaboration and professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or video interview with the hiring manager
  • Final interview with the marketing team
  • Background check and reference verification

Key Assessment Areas:

  • Problem-solving skills
  • Communication and interpersonal skills
  • Organizational skills and attention to detail
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experience for this role
  • Prepare examples of your marketing campaign work and be ready to discuss them in the interview
  • Research TIH and the insurance industry to demonstrate your understanding of the business and its context

ATS Keywords: Marketing Planning, Project Management, Brand Management, Data Collection, Campaign Development, Marketing Communications, Stakeholder Engagement, Customer Service

ASSUMPTION: The application process for this role is likely to be competitive, and candidates should focus on demonstrating their relevant skills and experience in their application materials.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite
  • Marketing automation software (e.g., HubSpot, Marketo)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, Zoho CRM)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with marketing automation software and project management tools is advantageous for this role, but not essential, as training will be provided.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Innovation and continuous improvement
  • Collaboration and teamwork
  • Integrity and accountability
  • Diversity and inclusion

Work Style:

  • Results-driven and proactive
  • Adaptable and flexible
  • Strong attention to detail and commitment to quality
  • Ability to work well under pressure and meet deadlines
  • Strong communication and interpersonal skills

Self-Assessment Questions:

  • How do you demonstrate customer-centricity in your work?
  • Can you provide an example of a time when you identified an opportunity for innovation or improvement in a marketing campaign?
  • How do you prioritize and manage multiple projects and deadlines effectively?

ASSUMPTION: Candidates who demonstrate a strong fit with TIH's company values and work style are more likely to be successful in the interview process and thrive in the role.

⚠️ Potential Challenges

  • Managing multiple campaigns and stakeholders simultaneously
  • Working under tight deadlines and pressure
  • Adapting to changes in campaign plans or priorities
  • Navigating a large, complex organization with multiple brands and products

ASSUMPTION: The Marketing Assistant A&G role presents both challenges and opportunities for growth and development, and candidates should be prepared to adapt and thrive in a dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Marketing Coordinator or Marketing Officer role, but with a focus on supporting the marketing team and executing campaigns
  • Unlike other marketing roles, this position requires strong project management skills and the ability to manage multiple campaigns simultaneously
  • Career progression from this role could lead to opportunities in marketing management, digital marketing, or other specialized marketing areas

ASSUMPTION: While this role is similar to other marketing positions, it offers a unique opportunity to gain experience in campaign management and project management within the insurance industry.

πŸ“ Sample Projects

  • Managing a multi-channel marketing campaign, including email, SMS, and social media components
  • Conducting market research and analyzing campaign performance data to inform future marketing strategies
  • Collaborating with cross-functional teams to develop and execute a product launch campaign

ASSUMPTION: The Marketing Assistant A&G role offers a diverse range of projects and opportunities to gain experience in various aspects of marketing.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role support the overall marketing strategy and business objectives of the company?
  • What opportunities are there for professional development and growth within the marketing team and the organization as a whole?
  • How does the marketing team collaborate with other departments, such as sales, product, and operations?
  • What is the company's approach to work-life balance, and how is this role structured to support it?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and provides an opportunity to assess the company culture and fit.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the application link
  • Tailor your resume and cover letter to highlight your relevant skills and experience for this role
  • Prepare examples of your marketing campaign work and be ready to discuss them in the interview
  • Research TIH and the insurance industry to demonstrate your understanding of the business and its context
  • Follow up with the hiring manager one week after submitting your application to confirm receipt and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.