📌 Core Information
🔹 Job Title: Marketing Campaigns and Operations Officer
🔹 Company: NCFE
🔹 Location: Hybrid (Head Office: Quorum Business Park, Newcastle upon Tyne)
🔹 Job Type: Permanent, Hybrid
🔹 Category: Marketing
🔹 Date Posted: 2025-07-09
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (1 day/week) with occasional additional days
🚀 Job Overview
Key aspects of this role include:
- Planning and delivering multi-channel marketing campaigns
- Creating and managing tactical campaign plans
- Collaborating with internal stakeholders for impactful content
- Monitoring, analyzing, and reporting on campaign performance
- Supporting the creation of marketing materials and customer communications
ASSUMPTION: This role requires a dynamic marketer with proven experience in delivering high-impact marketing campaigns. The successful candidate will play a vital role in developing and delivering tactical marketing plans across various sectors to meet key strategic objectives and KPIs.
📋 Key Responsibilities
✅ Plan and deliver multi-channel marketing campaigns that support NCFE’s strategic and commercial objectives
✅ Create and manage tactical campaign plans including audience segmentation, timelines, KPIs, budget, and key messaging
✅ Collaborate with internal stakeholders to develop impactful content and communications that engage current and prospective customers
✅ Monitor, analyze, and report on campaign performance, using insight to inform future activity and continuously improve results
✅ Support the creation of marketing materials and customer communications to enhance NCFE’s provider support and brand presence
ASSUMPTION: The role requires strong communication, writing, editing, and proofing skills, with strong attention to detail and accuracy in a fast-paced environment.
🎯 Required Qualifications
Education: Not specified (relevant degree or equivalent experience preferred)
Experience: Solid experience in a marketing operations or campaign delivery role, with a proven track record of managing end-to-end marketing activity
Required Skills:
- Hands-on experience in creating tactical marketing plans
- Demonstrable ability to coordinate integrated campaigns across digital and offline channels
- Strong commercial awareness with a results-driven approach
- Excellent communication, writing, editing, and proofing skills
Preferred Skills:
- Experience in the education sector
- Familiarity with marketing automation tools
ASSUMPTION: While not explicitly stated, a relevant degree or equivalent experience in marketing is expected for this role.
💰 Compensation & Benefits
Salary Range: £28,122 - £31,994 depending on experience
Benefits:
- Annual leave starting at 25 days and increasing up to 30 days with length of service
- 8 bank holidays and an additional 3 days off during the Christmas closure
- YOU celebration day
- YOU hour
- Learning and Wellbeing fund of up to £200 per year
- £400 towards any NCFE accredited qualifications per year
- Up to 20 volunteering hours per year
- Flexible working culture with a hybrid working approach
- Early finish on a Friday at 4:30pm
- Health cash plan through Westfield to claim towards health costs such as dental and optical
- Tech and Home scheme with savings at Currys and IKEA
- Employee Assistance Programme with a confidential helpline and access to face-to-face and telephone counselling
- Pension of up to 9% employer contribution when you contribute 3% and death in service payment worth 4x your salary
ASSUMPTION: The salary range provided is based on the company's stated range in the job description. Benefits are comprehensive and support both professional and personal growth.
📌 Applicant Insights
🔍 Company Context
Industry: Education and Skills Sector
Company Size: Medium (around 200 employees)
Founded: 1780 (as the Northern Council for the Education of Handicrafts, later renamed NCFE)
Company Description:
- NCFE is a national education charity and awarding organisation
- They design, develop, and certificate qualifications and assessments
- NCFE aims to promote and advance learning to create a fairer, more inclusive society
Company Specialties:
- Designing and developing qualifications and assessments
- Providing training and support to providers
- Research and development in education and skills
Company Website: https://www.ncfe.org.uk/
ASSUMPTION: NCFE is a well-established organization with a strong focus on education and skills development. They offer a range of qualifications and support services to providers and learners.
📊 Role Analysis
Career Level: Mid-level marketing role with opportunities for growth and development
Reporting Structure: Reports to the Marketing Campaigns Manager
Work Arrangement: Hybrid working, with one day a week at the head office and occasional additional days as required
Growth Opportunities:
- Progression to a senior marketing role within the organization
- Broad exposure to the full campaign lifecycle and multiple sectors
- Opportunities to work with various internal stakeholders and teams
ASSUMPTION: This role offers a unique opportunity to gain hands-on experience in campaign strategy, tactical planning, stakeholder engagement, and performance evaluation while contributing directly to NCFE’s growth and success.
🌍 Location & Work Environment
Office Type: Head office located at Quorum Business Park, Newcastle upon Tyne
Office Location(s): Quorum Business Park, Newcastle upon Tyne
Geographic Context:
- Newcastle upon Tyne is a vibrant city in the North East of England
- The office is located in a business park with easy access to public transportation
- The region offers a mix of urban and rural environments with various cultural attractions
Work Schedule: 37 hours per week, with flexible working hours and an early finish on a Friday
ASSUMPTION: The hybrid working arrangement allows for a good work-life balance while still providing opportunities for collaboration and face-to-face interaction with colleagues.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Face-to-face or video interview with the hiring manager and a team member
- Final interview with the Marketing Campaigns Manager
Key Assessment Areas:
- Marketing campaign planning and delivery skills
- Communication and collaboration skills
- Commercial awareness and strategic thinking
- Attention to detail and accuracy
Application Tips:
- Tailor your CV and cover letter to highlight relevant marketing campaign experience and skills
- Prepare examples of successful marketing campaigns you've worked on and the results you achieved
- Research NCFE and their mission to demonstrate your understanding of the organization and its values
ATS Keywords: Marketing campaigns, operations, tactical planning, audience segmentation, KPIs, budget management, integrated campaigns, digital marketing, communication skills, writing, editing, proofing, attention to detail, data analysis, stakeholder engagement
ASSUMPTION: The application process is likely to involve several stages, with a focus on assessing the candidate's marketing campaign planning and delivery skills, as well as their communication and collaboration skills.
🛠️ Tools & Technologies
- Marketing automation tools (e.g., HubSpot, Marketo)
- Campaign management software (e.g., Adobe Campaign, Hootsuite)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Docs, Google Sheets)
ASSUMPTION: Familiarity with marketing automation tools and campaign management software is preferred but not always required. Proficiency in Microsoft Office Suite and Google Workspace is expected.
👔 Cultural Fit Considerations
Company Values:
- Excellence: Striving for the highest standards in all that we do
- Integrity: Acting with honesty and transparency in all our interactions
- Respect: Valuing and appreciating the diversity of our colleagues and customers
Work Style:
- Collaborative: Working closely with internal stakeholders to achieve common goals
- Results-driven: Focusing on delivering measurable outcomes and continuous improvement
- Adaptable: Embracing change and responding to new challenges with flexibility and resilience
Self-Assessment Questions:
- Do you have a proven track record of delivering successful marketing campaigns?
- Are you comfortable working collaboratively with various internal stakeholders?
- Can you demonstrate strong commercial awareness and a results-driven approach?
ASSUMPTION: NCFE values candidates who align with their core values and can thrive in a collaborative, results-driven work environment.
⚠️ Potential Challenges
- Managing multiple campaigns simultaneously with tight deadlines
- Balancing the needs of various internal stakeholders and ensuring alignment with business goals
- Adapting to changes in campaign priorities or resources
- Working effectively in a hybrid working environment
ASSUMPTION: The role may present challenges in managing multiple priorities and working effectively in a hybrid environment. Strong organizational skills and the ability to adapt to change are essential for success in this role.
📈 Similar Roles Comparison
- Unlike other marketing roles, this position focuses specifically on campaign planning and delivery, rather than broader marketing strategy or execution
- NCFE's focus on education and skills development sets it apart from other organizations, offering unique opportunities to engage with a diverse range of audiences
- This role provides a clear career progression path to senior marketing positions within the organization
ASSUMPTION: While this role shares similarities with other marketing campaign and operations positions, its focus on the education and skills sector and clear career progression path make it unique.
📝 Sample Projects
- Developing and executing a multi-channel marketing campaign to launch a new qualification, including audience segmentation, channel strategy, key messaging, and performance metrics
- Collaborating with internal stakeholders to create engaging content and communications for a targeted customer segment, such as employers or learners
- Analyzing campaign performance data to identify trends, optimize future activity, and continuously improve results
ASSUMPTION: These sample projects illustrate the range of responsibilities and the level of detail required for success in this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical campaign lifecycle and how this role fits into it?
- How does this role collaborate with other marketing teams, such as digital marketing and communication?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does NCFE support the professional development and growth of its marketing team members?
- What are the most rewarding aspects of working in the marketing campaigns team at NCFE?
ASSUMPTION: These questions are designed to provide insight into the role's day-to-day responsibilities, team dynamics, and career growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the NCFE careers portal
- Tailor your CV and cover letter to highlight relevant marketing campaign experience and skills
- Prepare examples of successful marketing campaigns you've worked on and the results you achieved
- Research NCFE and their mission to demonstrate your understanding of the organization and its values
- Follow up with the hiring manager one week after your interview to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
