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Marketing, Communication & Brand Manager

AccorHotel
Full-time
On-site
Kigali, Kigali, Rwanda
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing, Communication & Brand Manager

πŸ”Ή Company: AccorHotel

πŸ”Ή Location: Kigali, Rwanda

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Hospitality

πŸ”Ή Date Posted: May 30, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing brand and marketing strategies for a property
  • Enhancing brand visibility and driving revenue growth through marketing initiatives
  • Ensuring consistent brand messaging and managing marketing budgets
  • Collaborating with cross-functional teams and external stakeholders

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to adapt to changing market conditions and property needs.

πŸ“‹ Key Responsibilities

βœ… Develop and implement brand strategies for the property, ensuring alignment with corporate brand standards

βœ… Plan and execute hotel marketing campaigns to drive occupancy, room rates, and guest engagement

βœ… Collaborate with the property team to implement marketing initiatives based on property needs and local market trends

βœ… Coordinate media relations, public relations activities, and influencer partnerships to boost brand awareness

βœ… Support hotel activations, promotions, and guest experience enhancement

βœ… Manage and allocate the annual marketing budget, ensuring a balanced investment in brand, digital, and traditional media channels

βœ… Monitor ROI of marketing campaigns and adjust spending to maximize impact

βœ… Regularly report on marketing KPIs, campaign performance, and brand awareness metrics

βœ… Provide strategic insights and recommendations to leadership based on marketing performance analysis

ASSUMPTION: This role involves a high level of cross-functional collaboration and requires strong project management skills to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor’s degree in Marketing, Business, Communications, or a related field

Experience: Minimum 3 years of experience in marketing and brand management, preferably in hospitality or a related industry

Required Skills:

  • Strong knowledge of digital marketing channels, including social media, SEO, SEM, and email marketing
  • Exceptional project management skills, with the ability to manage budgets, timelines, and multiple stakeholders
  • Analytical mindset with the ability to interpret marketing data and make informed decisions
  • Excellent communication and presentation skills
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously

Preferred Skills:

  • Experience managing multiple properties or a large, multi-faceted portfolio

ASSUMPTION: Candidates with experience in hospitality or a related industry, and a proven track record in brand management, are strongly preferred.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this position is estimated to be between $40,000 and $60,000 per year, based on industry standards for a marketing manager role in Rwanda with 3-5 years of experience.

Benefits:

  • Accommodation and meal allowances
  • Medical and health insurance
  • Retirement savings plan
  • Employee discounts on hotel stays and food and beverage

Working Hours: Full-time position with standard working hours, including weekends and holidays as required

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and qualifications. Benefits are subject to change and may vary based on the candidate's employment status and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: AccorHotel operates in the hospitality industry, with a focus on hotels, resorts, and vacation properties

Company Size: AccorHotel is a large company with over 10,000 employees worldwide, providing a diverse and dynamic work environment

Founded: AccorHotel was founded in 1967 and has since grown to become one of the largest hospitality companies in the world

Company Description:

  • AccorHotel is a member of the Accor network, which brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations
  • The company offers opportunities for development and advancement, with a focus on creating a positive and memorable impact for customers, colleagues, and the planet
  • AccorHotel believes in its employees and encourages them to become Heartists, letting their hearts guide them in a world where life beats faster

Company Specialties:

  • Hospitality and catering

Company Website: https://www.group.accor.com

ASSUMPTION: AccorHotel's large size and global presence provide opportunities for career growth and development, as well as exposure to diverse markets and cultures.

πŸ“Š Role Analysis

Career Level: This role is suitable for a mid-career professional with 3-5 years of experience in marketing and brand management

Reporting Structure: The Marketing, Communication & Brand Manager reports directly to the General Manager of the property and works closely with the sales, operations, and digital marketing teams

Work Arrangement: This is an on-site position, requiring the candidate to be based in Kigali, Rwanda

Growth Opportunities:

  • Progression to a regional or global marketing role within the AccorHotel network
  • Expansion of responsibilities to include additional properties or brands
  • Development of leadership and management skills through mentoring and training programs

ASSUMPTION: This role offers opportunities for career growth and development within the AccorHotel network, with a focus on building leadership and management skills.

🌍 Location & Work Environment

Office Type: On-site, with a focus on collaboration and cross-functional teamwork

Office Location(s): Kigali, Rwanda

Geographic Context:

  • Kigali is the capital and largest city of Rwanda, with a population of over 1 million people
  • The city is known for its cleanliness, safety, and vibrant culture, with a mix of modern buildings and traditional architecture
  • Kigali offers a high quality of life, with a low cost of living, excellent healthcare, and a strong sense of community

Work Schedule: Full-time, with standard working hours and the need to work weekends and holidays as required

ASSUMPTION: Kigali provides a safe, clean, and vibrant work environment, with a high quality of life and a low cost of living.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or video interview with the General Manager and/or Human Resources
  • Final interview with senior leadership

Key Assessment Areas:

  • Strategic thinking and brand management skills
  • Project management and budgeting skills
  • Communication and presentation skills
  • Adaptability and cultural awareness

Application Tips:

  • Highlight relevant experience in marketing and brand management, with a focus on hospitality or a related industry
  • Demonstrate a strong understanding of digital marketing channels and analytics
  • Showcase your ability to manage multiple projects and stakeholders simultaneously
  • Tailor your resume and cover letter to emphasize your fit for the role and the AccorHotel company culture

ATS Keywords: Marketing, Brand Management, Hospitality, Digital Marketing, Project Management, Budgeting, Cross-Functional Collaboration, Strategic Thinking, Leadership, Creativity, Collaboration, Data-Driven, Adaptability

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on candidates with relevant experience and a strong fit for the AccorHotel company culture.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Analytics
  • Social media platforms (Facebook, Instagram, Twitter, LinkedIn)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)

ASSUMPTION: This role requires proficiency in Microsoft Office Suite and Google Analytics, as well as a working knowledge of social media platforms and CRM software.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Respect
  • Integrity
  • Commitment
  • Diversity
  • Innovation

Work Style:

  • Collaborative and cross-functional
  • Data-driven and analytical
  • Adaptable and flexible
  • Results-oriented and proactive

Self-Assessment Questions:

  • How do you embody AccorHotel's company values in your daily work?
  • Can you provide an example of a time when you had to adapt to a changing market or property need, and how you handled it?
  • How do you prioritize and manage multiple projects and stakeholders simultaneously?

ASSUMPTION: AccorHotel values a diverse and inclusive work environment, with a focus on respect, integrity, and commitment. Candidates should be able to demonstrate a strong fit with the company's values and work style.

⚠️ Potential Challenges

  • Managing multiple projects and stakeholders simultaneously in a fast-paced environment
  • Adapting to changing market conditions and property needs
  • Ensuring brand compliance and standards across all marketing materials and communications
  • Working weekends and holidays as required

ASSUMPTION: This role presents challenges related to project management, adaptability, and work-life balance, which candidates should be prepared to address.

πŸ“ˆ Similar Roles Comparison

  • Compared to a marketing manager role in a different industry, this role requires a strong understanding of the hospitality industry and its unique challenges and opportunities
  • Compared to a marketing manager role in a smaller company, this role offers greater exposure to diverse markets and cultures, as well as opportunities for career growth and development within the AccorHotel network
  • Compared to a marketing coordinator role, this role requires a higher level of strategic thinking, leadership, and project management skills

ASSUMPTION: This role offers unique opportunities and challenges compared to similar roles in different industries or company sizes, with a focus on the hospitality industry and the AccorHotel network.

πŸ“ Sample Projects

  • Developing and executing a marketing campaign to launch a new hotel property in Kigali
  • Conducting market research to identify trends and opportunities in the Rwandan hospitality market
  • Managing a team of marketing professionals to execute a global brand awareness campaign for AccorHotel

ASSUMPTION: These sample projects demonstrate the strategic, cross-functional, and project management aspects of the Marketing, Communication & Brand Manager role at AccorHotel.

❓ Key Questions to Ask During Interview

  • Can you describe the marketing team structure and how this role fits into it?
  • How does AccorHotel support the professional development and growth of its marketing managers?
  • What are the key priorities for this role in the first 90 days?
  • How does AccorHotel measure the success of its marketing campaigns and brand awareness initiatives?
  • What is the company's approach to work-life balance for marketing managers?

ASSUMPTION: These interview questions are designed to provide insight into the role's responsibilities, the company's culture, and the opportunities for professional growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and fit for the role and AccorHotel's company culture
  • Prepare examples of your marketing and brand management work, including campaigns, projects, and achievements
  • Follow up with the hiring manager or Human Resources one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.