🔹 Job Title: Marketing Communication
🔹 Company: Marriott International
🔹 Location: Medan, Sumatera Utara, Indonesia
🔹 Job Type: Full time
🔹 Category: Hospitality
🔹 Date Posted: June 28, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires strong communication skills, sales aptitude, and the ability to multitask in a fast-paced environment. Previous experience in sales, marketing, or a related field would be beneficial but not required.
✅ Promote awareness of Marriott's brand image internally and externally
✅ Use sales techniques to maximize revenue while maintaining existing guest loyalty
✅ Communicate with potential owners via telephone to set up preview package sales/tours
✅ Encourage guests or callers to purchase or schedule preview package sales/tours
✅ Explain details and requirements related to attending a sales presentation to potential owners
✅ Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property
✅ Determine and give complimentaries to guests as gifts for their patronage
✅ Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing)
✅ Receive, record, and relay messages accurately, completely, and legibly
✅ Assist management in training, evaluating, counseling, and motivating and coaching employees
✅ Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers
✅ Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation
✅ Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
✅ Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
✅ Ensure adherence to quality expectations and standards
✅ Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
✅ Perform other reasonable job duties as requested by Supervisors
ASSUMPTION: This role involves a mix of customer-facing sales and administrative tasks, requiring strong communication skills, attention to detail, and the ability to multitask.
Education: High school diploma or G.E.D. equivalent
Experience: At least 1 year of related work experience
Required Skills:
Preferred Skills:
ASSUMPTION: While a high school diploma or equivalent is the minimum requirement, candidates with some college education or relevant certifications may have an advantage.
Salary Range: IDR 8,000,000 - 12,000,000 per year (Industry standard for entry-level marketing roles in Indonesia)
Benefits:
Working Hours: Full-time (40 hours per week), including weekends and holidays as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in Indonesia. Actual compensation may vary based on factors such as experience, performance, and business needs.
Industry: Hospitality
Company Size: 10,001+ employees (Global presence with a large employee base)
Founded: 1927 (As a root beer stand in Washington, D.C.)
Company Description:
Company Specialties:
Company Website: www.marriott.com
ASSUMPTION: Marriott International is a well-established hospitality company with a strong global presence, offering numerous opportunities for career growth and development.
Career Level: Entry-level (0-2 years of experience)
Reporting Structure: This role reports directly to the Sales & Marketing Manager
Work Arrangement: On-site, full-time position with a 40-hour workweek, including weekends and holidays as needed
Growth Opportunities:
ASSUMPTION: This entry-level role offers opportunities for career growth and development within the Sales & Marketing department and the broader hospitality industry.
Office Type: Corporate office
Office Location(s): Medan, Sumatera Utara, Indonesia
Geographic Context:
Work Schedule: Full-time (40 hours per week), including weekends and holidays as needed
ASSUMPTION: The work environment in Medan offers a diverse and multicultural setting, with opportunities to engage with both local and international guests and colleagues.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Marketing, Communication, Sales, Hospitality, Guest Service, Office Duties, Team Support, Relationship Building, Problem Solving, Confidentiality, Professional Appearance, Guest Acknowledgment, Training, Motivation, Coaching, Attention to Detail, Quality Standards, Etiquette
ASSUMPTION: The application process for this role may involve multiple stages, including phone or video screening and in-person or virtual interviews, to assess the candidate's communication skills, sales aptitude, and cultural fit.
ASSUMPTION: Familiarity with Microsoft Office Suite and CRM software is beneficial for this role, as they are commonly used tools in the hospitality industry.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Candidates who align with Marriott's company values and work style are more likely to succeed in this role and contribute to the company's ongoing success.
ASSUMPTION: These challenges can be overcome with strong communication skills, adaptability, and a commitment to customer service and excellence.
ASSUMPTION: This role offers a competitive starting point for a career in the hospitality industry, with opportunities for growth and development based on performance and initiative.
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that may be undertaken in this role, highlighting the importance of communication, sales, and analytical skills.
ASSUMPTION: These questions demonstrate the candidate's interest in the role, the company, and their commitment to success and professional development.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.