🔹 Job Title: Marketing Communication Manager
🔹 Company: AccorHotel
🔹 Location: Kuta Selatan, Bali, Indonesia
🔹 Job Type: Contract
🔹 Category: Hospitality
🔹 Date Posted: July 13, 2025
🔹 Experience Level: Mid-Senior level (2-5 years)
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a strong understanding of luxury hospitality and digital marketing to effectively manage brand communication and drive revenue growth.
✅ Manage brand compliance for the hotel to grow the equity of the hotel and outlet brands
✅ Manage all marketing/promotional/sales collateral development/production both on and off line
✅ Manage a fully integrated communications calendar for the Hotel around events, food and beverage, public holidays, need periods
✅ Liaise with the regional Communications team to maximize communications exposure
✅ Ensure all visual and written communication (internal/external, offline/online) is fully aligned with the hotels positioning and brand
✅ To identify opportunities to further expose the hotel and maximize revenue opportunities through sponsoring local sport/cultural/art events that are aligned with the hotel positioning and are sound in delivering a strong ROI
✅ Drive the marketing and communication (internal and external) of the Hotels CSR commitments
✅ Ensure that Accor Loyalty Program is robustly promoted in the hotel and champion a loyalty culture
✅ Ensure the hotel Accor Loyalty recognition program is followed and according to the brand promise
✅ To identify complimentary Partnership opportunities to grow the hotel equity (always ensuring our own Loyalty and Subscription programs are protected)
✅ In conjunction with the Director of Revenue manage country, regional and global partnership opportunities with airlines and financial institutions.
✅ Effectively manage the hotel's content and images through conducting regular website audits
✅ Manage the hotels' website – traffic and revenue generation, promotional content display
✅ Manage the hotel email database and e communication activity
✅ Manage online advertising for the hotel (display banners, SEM/PPC etc)
✅ Manage the online promotion of buy-outs and food and beverage activity at the hotel
✅ Set-up, manage social media accounts and sharing sites as relevant to the hotels markets (Facebook, Twitter, YouTube, Instagram etc) and develop social networks
✅ Monitor various media for positive and negative comments and discussions about the Hotel (Trip-advisor, Blogs, Forums). Take part in conversations and answer comments as a mediator
✅ Report to appropriate parties negative comments and discussions
✅ Identify threats and opportunities in user generated content surrounding our Hotel
✅ Recommend new alternatives or ideas to develop the Hotel’s online marketing strategies
✅ Ensure that all tools and procedures are in place to engage guests to book via brand.com (Accor Guest Satisfaction Survey)
✅ Regularly monitor the hotels Guest Book Dash Board and communicate with all the team.
✅ Be fully aware and up-to-date with the brands audit criteria
✅ Ensure a “Parity-Rate” distribution through all channels
✅ Monitor and generate production report for online distribution channel
ASSUMPTION: This role requires strong organizational skills to manage multiple projects and deadlines, as well as excellent communication skills to effectively collaborate with various teams and stakeholders.
Education: Diploma or degree in communication science, general management, or hotel management.
Experience: Minimum of three years' experience in luxury hospitality, F&B, fashion brands, and agencies with a luxury lifestyle portfolio.
Required Skills:
Preferred Skills:
ASSUMPTION: This role requires a strong background in luxury hospitality and digital marketing to effectively manage brand communication and drive revenue growth.
Salary Range: IDR 25,000,000 - 35,000,000 per month (Estimated based on industry standards for mid-senior level marketing roles in Bali)
Benefits:
Working Hours: Full-time, 40 hours per week. May require flexible hours to accommodate events and promotions.
ASSUMPTION: The salary range is estimated based on industry standards for mid-senior level marketing roles in Bali. Actual salary may vary depending on experience and qualifications.
Industry: AccorHotel operates in the hospitality industry, offering a wide range of accommodation options from luxury to economy hotels, as well as full-service resorts and residences.
Company Size: AccorHotel is a large multinational corporation with over 10,000 employees worldwide. This size offers opportunities for career growth and development, as well as a diverse and dynamic work environment.
Founded: AccorHotel was founded in 1967 and has since grown to become one of the leading hospitality companies in the world, with a presence in over 100 countries.
Company Description:
Company Specialties:
Company Website: https://www.group.accor.com
ASSUMPTION: AccorHotel's large size and global presence offer opportunities for career growth and development, as well as exposure to diverse cultures and markets.
Career Level: Mid-Senior level (2-5 years of experience)
Reporting Structure: This role reports directly to the Director of Marketing and Communications
Work Arrangement: This role is based on-site at the Raffles Bali hotel in Kuta Selatan, Bali, Indonesia
Growth Opportunities:
ASSUMPTION: This role offers opportunities for career growth and development within AccorHotel, as well as exposure to diverse cultures and markets.
Office Type: On-site at the Raffles Bali hotel in Kuta Selatan, Bali, Indonesia
Office Location(s): Kuta Selatan, Bali, Indonesia
Geographic Context:
Work Schedule: Full-time, 40 hours per week. May require flexible hours to accommodate events and promotions.
ASSUMPTION: The on-site work environment at the Raffles Bali hotel offers a unique and luxurious setting, with opportunities for exposure to international guests and events.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Marketing, Communications, Brand Management, Digital Marketing, Social Media, SEO, PPC, Content Marketing, Luxury Hospitality, F&B, Partnerships, Events, CSR
ASSUMPTION: The application process for this role may involve multiple rounds of interviews and assessments, with a focus on digital marketing skills and cultural fit.
ASSUMPTION: This role requires proficiency in Microsoft Office Suite and various digital marketing tools and platforms.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: AccorHotel values a diverse and inclusive work environment, with a focus on respect, integrity, and collaboration.
ASSUMPTION: This role may present challenges in managing multiple projects and deadlines, as well as working with diverse teams and stakeholders.
ASSUMPTION: This role is similar to other marketing and communications roles in the hospitality industry, but with a specific focus on luxury hospitality and brand management.
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from digital marketing and brand management to market research and analysis.
ASSUMPTION: These interview questions are designed to gain a deeper understanding of the role, the company, and the cultural fit for the candidate.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.