📌 Core Information
🔹 Job Title: Marketing Communications Professional
🔹 Company: Amdocs
🔹 Location: Guadalajara, Jalisco, Mexico
🔹 Job Type: Full-Time
🔹 Category: Marketing & Communications
🔹 Date Posted: May 7, 2025
🔹 Experience Level: Mid-Senior level (5-10 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and editing various types of content
- Communicating strategic messages internally and externally
- Leading innovative initiatives to attract and engage audiences
- Managing partner relationships and supporting internal and external communications
ASSUMPTION: This role requires a strong focus on execution and delivery of company messages across various channels and stakeholders.
📋 Key Responsibilities
✅ Build and edit content such as press releases, blogs, eBooks, articles, internal materials, technical documentation, proposals, and more
✅ Communicate strategic messages to meet business needs internally and externally, using both traditional and innovative methodologies
✅ Lead innovative means to attract and engage audience, such as new PR and AR initiatives, new types of collateral, and innovative campaigns
✅ Promote thought leadership to position the company and key representatives as industry specialists
✅ Build and manage partners relationship by providing consultation services and useful input and planning
✅ Ongoing support to key partners internally across teams and management, and externally with press, analysts, and industry specialists
✅ Supervising and sharing industry news with relevant internal audiences to both educate and cultivate engagement
✅ Capability to work on relevant platforms and vendors, internally and externally such as PR or creative agencies, subcontractors, and social media
ASSUMPTION: This role requires strong communication, project management, and stakeholder engagement skills to effectively manage multiple projects and relationships.
🎯 Required Qualifications
Education: Bachelor’s degree or equivalent professional experience in marketing, PR, communications, engineering, law, computer science, etc.
Experience: 5+ years of proven experience in a relevant field
Required Skills:
- Confirmed writing ability with the capacity to clearly communicate messages
- Experience establishing good working relationships across cultures and organizations in a matrix environment
- Demonstrated capability of prioritizing multiple tasks effectively
- Delivers excellent, timely results and generates clearly expressed reports of those results
- Experience in the execution of processes, with the ability to work collaboratively with multiple partners in a matrix environment
- Demonstrate the capacity to quickly learn and understand the business as required per position
- Experience working with vendors (such as PR vendors) and platforms (such as social media platforms)
- Managerial skills to lead and motivate a team, ensuring alignment with organizational goals
- Community management experience, including engaging with and growing online communities
- Budget management skills to plan, monitor, and report on marketing expenditures
- C-level communications support, including preparing reports and presentations for senior executives
Preferred Skills:
- Experience in the software development industry
- Fluency in Spanish
ASSUMPTION: Candidates with experience in the software development industry and fluency in Spanish may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: MXN 120,000 - 180,000 per month (Based on industry standards for mid-senior level marketing communications roles in Guadalajara)
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Sick Time
- Parental Leave
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development
Company Size: 10,001+ employees (Enterprise-level)
Founded: 1982 (Headquarters: Chesterfield, MO, USA)
Company Description:
- Amdocs helps those who build the future to make it amazing by unlocking their customers’ innovative potential
- Empowers customers to transform their boldest ideas into reality and provide end users with the next-generation communication and media experiences
- Accelerates customers’ migration to the cloud, differentiates in the 5G era, digitalizes and automates their operations
Company Specialties:
- Customer experience
- BSS (Business Support Systems)
- OSS (Operations Support Systems)
- CRM (Customer Relationship Management)
- Network planning, optimization, and control
- Outsourcing
- Digital services
- Customer management
- Ordering
- Big data analytics
- Network functions virtualization
- Mobile financial services
- Managed services
Company Website: amdocs.com
ASSUMPTION: Amdocs is a large, global company with a wide range of specialties, providing ample opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-Senior level (5-10 years of experience)
Reporting Structure: This role reports directly to the Head of Marketing Communications for the region
Work Arrangement: On-site, full-time position with the possibility of occasional remote work
Growth Opportunities:
- Potential to grow into a leadership role within the marketing communications team
- Opportunities to work on diverse projects and gain experience in different aspects of marketing communications
- possibility to work with and learn from experienced professionals in the field
ASSUMPTION: This role offers significant growth opportunities for candidates looking to advance their careers in marketing communications.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with state-of-the-art facilities
Office Location(s): Guadalajara, Jalisco, Mexico
Geographic Context:
- Guadalajara is the second-largest city in Mexico and the capital of the state of Jalisco
- Known for its rich history, vibrant culture, and thriving tech industry
- Offers a high quality of life with affordable cost of living, excellent dining, and entertainment options
Work Schedule: Full-time (40 hours per week) with flexible hours and occasional remote work possibilities
ASSUMPTION: Guadalajara offers a dynamic and vibrant work environment with a strong tech industry presence, providing ample opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth behavioral and skills-based interview
- Final interview with the hiring manager
Key Assessment Areas:
- Communication skills (written and verbal)
- Project management and organizational skills
- Cultural fit and alignment with company values
- Problem-solving and analytical skills
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your work showcasing your writing, project management, and communication skills
- Research Amdocs and the software development industry to demonstrate your knowledge and enthusiasm for the role
ATS Keywords: Marketing Communications, PR, Content Creation, Strategic Messaging, Relationship Management, Analytical Skills, Innovation, Engagement, Consulting
ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication, project management, and cultural fit skills, as well as their understanding of the software development industry and Amdocs' business.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Content management systems (CMS)
- Project management tools (e.g., Asana, Trello, Jira)
- Social media platforms (e.g., Hootsuite, Buffer)
- PR and communications tools (e.g., Muck Rack, Cision)
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role, and candidates should be prepared to demonstrate their proficiency during the interview process.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Innovation
- Integrity
- Teamwork
- Excellence
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Results-driven and focused on execution
- Adaptable and open to change
Self-Assessment Questions:
- How do you ensure that your communication strategies align with Amdocs' customer-centric approach?
- Can you provide an example of a time when you had to adapt quickly to a significant change in a project or work environment?
- How do you prioritize and manage multiple tasks and projects simultaneously while maintaining a high level of quality and attention to detail?
ASSUMPTION: Candidates who demonstrate a strong fit with Amdocs' company values and work style will be more likely to succeed in this role and contribute to the team's overall success.
⚠️ Potential Challenges
- Managing multiple projects and stakeholders simultaneously may be challenging for candidates with less experience in project management
- Working in a fast-paced, dynamic environment may require candidates to be adaptable and open to change
- Candidates may face competition for this role, as Amdocs is a large and well-established company with a strong reputation in the industry
- Guadalajara's high cost of living compared to other cities in Mexico may pose financial challenges for some candidates
ASSUMPTION: While this role offers numerous opportunities for professional growth and development, candidates should be prepared to face potential challenges and adapt to the dynamic work environment.
📈 Similar Roles Comparison
- This role is similar to a Marketing Communications Manager or PR Specialist role, but with a stronger focus on content creation and strategic messaging
- Unlike other roles in the industry, this position requires a unique blend of communication, project management, and stakeholder engagement skills
- Career progression in this role may lead to leadership positions within the marketing communications team or related fields
ASSUMPTION: Candidates should compare this role to similar positions in the industry to better understand the unique requirements and opportunities it offers.
📝 Sample Projects
- Developing and executing a comprehensive PR campaign to launch a new product or service
- Creating and managing a content marketing strategy to attract and engage target audiences
- Collaborating with cross-functional teams to develop and implement a thought leadership program
ASSUMPTION: These sample projects provide insight into the types of initiatives candidates may work on in this role, highlighting the importance of strong communication, project management, and stakeholder engagement skills.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the marketing communications department?
- How does this role contribute to Amdocs' overall business strategy and growth objectives?
- What are the key priorities for this role in the first 90 days?
- How does Amdocs support the professional development and growth of its employees?
- What are the most challenging aspects of working in a fast-paced, dynamic environment, and how does Amdocs help its employees manage these challenges?
ASSUMPTION: Asking these questions during the interview process will help candidates better understand the role, the team, and the company culture, enabling them to make an informed decision about their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of your work showcasing your writing, project management, and communication skills
- Research Amdocs and the software development industry to demonstrate your knowledge and enthusiasm for the role
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
