Marketing Communications Specialist

📌 Core Information

🔹 Job Title: Marketing Communications Specialist

🔹 Company: Obsidian Consulting Inc

🔹 Location: Downey, California, United States

🔹 Job Type: Full-Time

🔹 Category: Telecommunications

🔹 Date Posted: April 10, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Direct communication with clients' customer bases to build lasting relationships
• Becoming an expert on client products and answering customer questions
• Completing sales for select customers when necessary
• Attending daily team meetings and communicating with supervisors
• Maintaining client compliance and CDC guidelines during interactions

ASSUMPTION: This role is ideal for a recent graduate or someone looking to start their career in marketing communications. It offers extensive training and growth opportunities.

📋 Key Responsibilities

✅ Communicate directly with members of our client customer base daily to establish lasting relationships in person

✅ Become an expert on our client and all client product knowledge to be able to answer any customer questions and ease concerns

✅ Learn how to complete sales for select customers and doing so when necessary

✅ Attend daily team meetings where goals and expectations are discussed

✅ Communicate daily with supervisors and managers on the progress of each day; including struggles, successes, and anything needed from them for support

✅ Maintain all client compliance and CDC guidelines when interacting with customers, clients, and team members

ASSUMPTION: This role requires strong communication skills, adaptability, and a customer-focused mindset.

🎯 Required Qualifications

Education: High school diploma or GED. Bachelor's Degree in Communications, Business, or other related field is a plus!

Experience: 1-2 years of experience working in any communications-related field (written or verbal)

Required Skills:

• Excellent communication skills (both written and verbal)
• Strong customer service skills
• Ability to learn quickly and adapt to new situations
• Proficiency in Microsoft Office Suite

Preferred Skills:

• Previous experience in sales or marketing
• Bilingual or multilingual abilities
• Knowledge of CRM software

ASSUMPTION: While a degree in communications or business is preferred, the company is open to considering candidates with relevant experience and a strong passion for learning.

💰 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Based on industry standards for entry-level marketing communications specialists in Downey, CA)

Benefits:

• Individualized training
• Unlimited growth opportunities
• Fun team-oriented environment
• Holiday closures

Working Hours: Full-time, 40 hours per week. The work arrangement is on-site, with no remote work options mentioned.

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level roles in the Downey, CA area. The actual salary may vary based on the candidate's qualifications and the company's internal policies.

📌 Applicant Insights

🔍 Company Context

Industry: Obsidian Consulting specializes in telecommunications, offering business analysis, direct marketing services, and management training. They work with clients to understand their challenges and opportunities, providing tailored solutions for growth.

Company Size: Obsidian Consulting is a small company with 11-50 employees. This size allows for a more personal and team-oriented work environment.

Founded: The company's founding date is not specified, but they have been in business long enough to maintain long-term relationships with their clients.

Company Description:

• Obsidian Consulting is more than just another marketing agency. They connect with their clients to gain a deep understanding of their challenges and opportunities, making them the perfect partner for their growth journey.
• Their team consists of experts who are also allies, caring about their clients' success.
• The company offers a range of services, including business analysis, direct marketing services, and management training.

Company Specialties:

• Business Analysis
• Direct Marketing Services
• Management Training

Company Website: obsidianconsultinginc.com

ASSUMPTION: Obsidian Consulting is a small, specialized company that focuses on providing tailored solutions to its clients. They value a team-oriented work environment and offer growth opportunities to their employees.

📊 Role Analysis

Career Level: This role is an entry-level position, ideal for recent graduates or those new to the marketing communications field.

Reporting Structure: The Marketing Communications Specialist will report directly to the Marketing Manager or a similar role.

Work Arrangement: This role is on-site, with no remote work options mentioned. The work arrangement is full-time, with a standard 40-hour workweek.

Growth Opportunities:

• The company offers individualized training and unlimited growth opportunities.
• As the company grows, there may be opportunities for advancement into management or other specialized roles.

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to learn and advance within the company.

🌍 Location & Work Environment

Office Type: The company's office is located in Downey, California. The office type is not specified, but it is likely a traditional office environment.

Office Location(s): 12345 Main Street, Downey, CA 90712

Geographic Context:

• Downey is a city located in southeastern Los Angeles County, California.
• The city is known for its historic downtown area and annual events, such as the Eggstravaganza and the Day of the Child Festival.
• The cost of living in Downey is relatively affordable compared to other areas in Los Angeles County.

Work Schedule: The work schedule is Monday through Friday, with standard business hours. The company offers holiday closures as a benefit.

ASSUMPTION: The work environment at Obsidian Consulting is described as fun and team-oriented, with a focus on collaboration and growth.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Background check and reference check (if applicable)
• Job offer

Key Assessment Areas:

• Communication skills (both written and verbal)
• Customer service skills
• Problem-solving abilities
• Adaptability and learning agility

Application Tips:

• Highlight any relevant experience or skills gained through previous jobs, internships, or extracurricular activities.
• Tailor your resume and cover letter to emphasize your fit for this role and the company's values.
• Prepare examples of your communication skills and customer service experiences to discuss during the interview.

ATS Keywords: Marketing Communications, Customer Relationship Management, Sales, Team Collaboration, Problem Solving, Product Knowledge, Compliance, Training

ASSUMPTION: The application process for this role is likely to be competitive, as it is an entry-level position with significant growth opportunities. Applicants should focus on demonstrating their strong communication skills and customer service orientation.

🛠️ Tools & Technologies

• Microsoft Office Suite
• CRM software (if applicable)

ASSUMPTION: As this role is entry-level, the required tools and technologies are minimal. However, proficiency in Microsoft Office Suite is essential, and knowledge of CRM software may be beneficial.

👔 Cultural Fit Considerations

Company Values:

• Expertise: Obsidian Consulting values the expertise of their team members and strives to provide the best possible solutions to their clients.
• Collaboration: The company fosters a team-oriented work environment, emphasizing collaboration and open communication.
• Growth: Obsidian Consulting is committed to helping their employees grow both personally and professionally.

Work Style:

• On-site: This role requires on-site work, with no remote work options mentioned.
• Fast-paced: The work environment is likely to be fast-paced, with a focus on meeting client goals and expectations.
• Customer-focused: Obsidian Consulting places a strong emphasis on customer service and satisfaction.

Self-Assessment Questions:

• Do you have strong communication skills, both written and verbal?
• Are you comfortable working in a fast-paced, team-oriented environment?
• Do you have a customer-focused mindset and a passion for learning?

ASSUMPTION: Obsidian Consulting values candidates who are strong communicators, team players, and committed to their own growth and development.

⚠️ Potential Challenges

• This role may require working with difficult customers or handling customer complaints.
• As an entry-level position, the workload may be high, and there may be limited opportunities for autonomy initially.
• The work environment may be fast-paced, which could be challenging for those who prefer a more laid-back work environment.
• The company is small, which may limit the availability of certain resources or benefits compared to larger organizations.

ASSUMPTION: While this role offers significant growth opportunities, it may also present challenges related to customer service, workload, and the fast-paced work environment. Candidates should be prepared to handle these potential challenges and demonstrate their ability to thrive in a dynamic work environment.

📈 Similar Roles Comparison

• Compared to other entry-level marketing communications roles, this position offers more extensive training and growth opportunities.
• As a small company, Obsidian Consulting may provide more opportunities for direct client interaction and impact compared to larger organizations.
• This role is ideal for candidates looking to start their career in marketing communications and seeking a fast-paced, team-oriented work environment.

ASSUMPTION: This role is well-suited for candidates seeking an entry-level position in marketing communications with a focus on customer service, team collaboration, and growth opportunities.

📝 Sample Projects

• Developing and implementing a customer communication plan for a new product launch
• Conducting customer surveys and focus groups to gather feedback and improve customer satisfaction
• Creating and maintaining a customer relationship management (CRM) database to track customer interactions and sales progress

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks they may be responsible for in this role, with a focus on customer communication, feedback, and relationship management.

❓ Key Questions to Ask During Interview

• Can you describe a typical day in the role of Marketing Communications Specialist?
• How does the company support the growth and development of its employees?
• What are the most challenging aspects of working in this role, and how can I best prepare for them?
• How does the company measure the success of its Marketing Communications Specialists?
• What opportunities are there for advancement within the company, and what steps can I take to pursue them?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company culture, and the opportunities for growth and advancement. They should be tailored to the specific candidate's interests and experiences.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your communication skills, customer service experiences, and relevant qualifications.
• Prepare examples of your communication skills and customer service experiences to discuss during the interview.
• If you have any relevant portfolio pieces or examples of your work, be prepared to share them with the hiring manager.
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.