Marketing & Community Outreach Associate

📌 Core Information

🔹 Job Title: Marketing & Community Outreach Associate

🔹 Company: Victoriam Management

🔹 Location: Manhattan Beach, California

🔹 Job Type: Full-Time, On-Site

🔹 Category: Business Consulting and Services

🔹 Date Posted: April 11, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-Site

🚀 Job Overview

Key aspects of this role include:

• Direct customer engagement and enrollment in telecommunication services
• Acting as a liaison between the community and client services
• Collaborating with team members to brainstorm strategies and meet enrollment goals
• Staying up-to-date on client information and industry trends

ASSUMPTION: This role requires a balance of strong communication skills, organizational skills, and the ability to thrive in a fast-paced environment. It is ideal for individuals who are passionate about community outreach and enjoy working with diverse audiences.

📋 Key Responsibilities

✅ Engage directly with customers to enroll eligible individuals in telecommunication services

✅ Serve as a liaison between the community and client services, addressing inquiries and providing information

✅ Collaborate with team members to brainstorm new strategies for expanding brand awareness within the community

✅ Work with management to meet or exceed enrollment goals

✅ Stay informed about client information and industry trends to provide accurate and up-to-date information to customers

ASSUMPTION: This role requires strong interpersonal skills, active listening, and the ability to adapt to different customer needs and preferences.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: Some experience in marketing or customer service roles, preferably in the telecommunications industry

Required Skills:

• Excellent communication skills
• Strong organizational skills
• Ability to multitask in a fast-paced environment
• Passion for community outreach

Preferred Skills:

• Bilingual or multilingual proficiency
• Experience with CRM software
• Knowledge of the telecommunications industry

ASSUMPTION: While a high school diploma is the minimum requirement, candidates with an associate's degree or relevant certifications may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: $50,000 - $65,000 per year (based on experience and performance)

Benefits:

• Paid training

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing and community outreach roles in the telecommunications industry in the Long Beach, CA area.

📌 Applicant Insights

🔍 Company Context

Industry: Business Consulting and Services, with a focus on telecommunications and community outreach

Company Size: Small (11-50 employees), offering a close-knit and collaborative work environment

Founded: 2023, with a mission to bridge the gap and ensure that everyone's voice is heard loud and clear

Company Description:

• Victoriam Management is a privately held company specializing in marketing, sales, and training services
• The company aims to provide top-notch communication services to qualified members of the community
• Victoriam Management is committed to connecting communities through communication

Company Specialties:

• Marketing
• Sales
• Training

Company Website: https://www.victoriammanagementinc.com/

ASSUMPTION: Victoriam Management is a growing company with a strong focus on community engagement and customer satisfaction. They value employees who are passionate, organized, and committed to their mission.

📊 Role Analysis

Career Level: Entry-Level (0-2 years of experience)

Reporting Structure: This role reports directly to the Marketing and Community Outreach Manager

Work Arrangement: On-site, full-time position based out of Long Beach, CA

Growth Opportunities:

• Advancement to a Marketing and Community Outreach Manager position
• Expansion of responsibilities based on performance and company growth

ASSUMPTION: This role offers opportunities for growth and advancement within the company, as well as the chance to make a significant impact on the community through effective outreach and enrollment efforts.

🌍 Location & Work Environment

Office Type: Small, close-knit office environment with a collaborative team culture

Office Location(s): 3711 Long Beach Blvd, 904, Long Beach, California 90807, US

Geographic Context:

• Long Beach, CA is a coastal city with a diverse population and a thriving arts and culture scene
• The city offers a mix of urban and suburban living options, with easy access to beaches, parks, and outdoor activities
• Long Beach is well-connected by public transportation, making it an accessible location for commuters

Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for event and outreach activities as needed

ASSUMPTION: The Long Beach office offers a supportive and collaborative work environment, with a focus on teamwork and open communication.

💼 Interview & Application Insights

Typical Process:

• Initial phone or video screen to assess communication skills and cultural fit
• In-person or virtual interview with the Marketing and Community Outreach Manager to discuss the role and company in more detail
• Final interview with the company's founder or another senior team member to assess long-term fit and goals

Key Assessment Areas:

• Communication skills and ability to engage with diverse audiences
• Organizational skills and ability to multitask in a fast-paced environment
• Passion for community outreach and customer service
• Alignment with Victoriam Management's mission and values

Application Tips:

• Highlight any relevant experience in marketing, customer service, or community outreach
• Tailor your resume and cover letter to emphasize your skills and qualifications for this specific role
• Prepare examples of successful outreach campaigns or customer service experiences to discuss during the interview

ATS Keywords: Marketing, Community Outreach, Customer Service, Telecommunications, Enrollment, Brand Awareness, Teamwork, Collaboration

ASSUMPTION: Victoriam Management uses an Applicant Tracking System (ATS) to manage and organize job applications. Including relevant keywords in your resume and cover letter can help your application stand out and increase your chances of being selected for an interview.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Social media platforms (e.g., Facebook, Instagram, Twitter)

ASSUMPTION: Familiarity with CRM software and Microsoft Office Suite is preferred, as these tools are essential for managing customer data and creating marketing materials.

👔 Cultural Fit Considerations

Company Values:

• Community-focused and customer-centric
• Collaborative and team-oriented
• Adaptable and responsive to change

Work Style:

• Fast-paced and dynamic
• Results-driven and goal-oriented
• Supportive and inclusive

Self-Assessment Questions:

• Do you have a passion for community outreach and connecting with diverse audiences?
• Are you comfortable working in a fast-paced, collaborative environment?
• Do you thrive on setting and achieving goals, and do you have a proven track record of success in a similar role?

ASSUMPTION: Victoriam Management values employees who are passionate, organized, and committed to their mission of connecting communities through communication. They seek individuals who are adaptable, responsive, and results-driven, with a strong focus on customer service and community engagement.

⚠️ Potential Challenges

• Managing a high volume of customer inquiries and enrollment requests
• Balancing multiple tasks and priorities in a fast-paced environment
• Adapting to changes in client information and industry trends
• Working evenings and weekends as needed for outreach events and activities

ASSUMPTION: This role can be challenging at times, but it also offers the opportunity to make a significant impact on the community and develop valuable skills in marketing, customer service, and community outreach.

📈 Similar Roles Comparison

• Unlike traditional marketing roles, this position requires a strong focus on community engagement and customer service
• While the role involves marketing and sales, it is distinct from a typical sales representative position due to its emphasis on community outreach and customer enrollment
• Career progression in this role may lead to management or specialized positions within the marketing and community outreach field

ASSUMPTION: This role is unique in its focus on community outreach and customer enrollment, offering a blend of marketing, customer service, and community engagement skills and experience.

📝 Sample Projects

• Developing and executing a community outreach campaign to enroll eligible customers in a new telecommunications service
• Creating and distributing marketing materials, such as flyers, brochures, and social media content, to promote client services and events
• Collaborating with team members to plan and execute outreach events, such as community fairs, open houses, and workshops

ASSUMPTION: These sample projects illustrate the hands-on, collaborative nature of the Marketing & Community Outreach Associate role and the opportunity to make a direct impact on customer enrollment and community engagement.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does Victoriam Management support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Victoriam Management measure the success of its community outreach campaigns, and what metrics are most important to track?
• What is the company's long-term vision for growth and expansion, and how does this role contribute to that vision?

ASSUMPTION: Asking thoughtful, insightful questions during the interview demonstrates your interest in the role and your commitment to understanding the company's mission, values, and goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and qualifications for this specific role
• Prepare examples of successful outreach campaigns or customer service experiences to discuss during the interview
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.