π Core Information
πΉ Job Title: Marketing Coordinator
πΉ Company: Travel + Leisure Co.
πΉ Location: Portland Waterfront, United States
πΉ Job Type: Full-Time
πΉ Category: Hospitality & Tourism
πΉ Date Posted: April 8, 2025
πΉ Experience Level: Entry-Level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Face-to-face marketing with prospective and current owners within resorts
- Scheduling guests for sales presentations
- Serving as a positive brand ambassador for Travel + Leisure Co.
- Meeting and exceeding production standards
ASSUMPTION: This role requires strong communication skills, sales experience (though not required), and the ability to work in a team environment within a shared space.
π Key Responsibilities
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Serve as a positive and professional brand ambassador for Travel + Leisure Co.
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Greet, present, and incentivize prospective customers to attend a sales-preview tour
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Screen and qualify potential customers based on company guidelines
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Make sales-tour reservations and collect required deposits
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Attend all scheduled training sessions, department meetings, and review performance goals weekly, monthly, and annually
ASSUMPTION: This role involves a significant amount of customer interaction and requires strong communication skills and the ability to work in a fast-paced environment.
π― Required Qualifications
Education: High School Diploma or equivalent is required
Experience: 1 to 3 years of sales and/or marketing experience is preferred but not required. Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
Required Skills:
- Clear and concise written and verbal communication skills
- Ability to work in a team environment within a shared space
- Proficient in MS Excel, MS Word, general computer skills, and smart devices
Preferred Skills:
- Sales and/or marketing experience
ASSUMPTION: While sales experience is preferred, the company is willing to train the right candidate with strong communication skills and a willingness to learn.
π° Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (Estimated based on industry standards for entry-level marketing roles in the hospitality industry)
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (depending on position)
- 401k with employer match (subject to eligibility requirements, including tenure)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in the hospitality industry. The actual salary may vary based on the candidate's qualifications and the company's internal compensation structure.
π Applicant Insights
π Company Context
Industry: Hospitality & Tourism. Travel + Leisure Co. is the worldβs leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Company Size: 10,001+ employees. As a large company, Travel + Leisure Co. offers a wide range of career opportunities and benefits from a diverse and inclusive work environment.
Founded: 1972. The company has a rich history and extensive experience in the hospitality industry.
Company Description:
- Travel + Leisure Co. puts the world on vacation by providing exceptional travel experiences to millions of travelers every year.
- The companyβs extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide.
- Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI.
Company Specialties:
- Vacation ownership
- Travel membership
- Lifestyle travel
- Resort management
- Timeshare exchange
Company Website: Travel + Leisure Co.
ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry with a strong brand and a diverse range of products and services.
π Role Analysis
Career Level: Entry-Level. This role is an excellent starting point for a career in marketing or sales within the hospitality industry.
Reporting Structure: The Marketing Coordinator reports directly to the Marketing Manager at the resort level.
Work Arrangement: On-site, full-time. This role requires working on-site at the resort to interact with customers face-to-face.
Growth Opportunities:
- Progression to a Marketing Manager role within the company
- Expansion into other areas of the business, such as sales or resort management
- Opportunities for internal transfers to other resorts or brands within the Travel + Leisure Co. portfolio
ASSUMPTION: Travel + Leisure Co. offers a range of growth opportunities for employees who demonstrate strong performance and a commitment to the company's values.
π Location & Work Environment
Office Type: Resort. This role is based on-site at the resort, with a focus on customer interactions and sales presentations.
Office Location(s): Portland Waterfront, United States
Geographic Context:
- The Portland Waterfront is a vibrant and bustling area with a mix of tourism, retail, and dining options.
- The resort is located in a scenic waterfront setting, offering easy access to the city's attractions and amenities.
- The Portland area has a mild, oceanic climate with cool, wet winters and warm, dry summers.
Work Schedule: Full-time, 40 hours per week. This role may require working flexible hours to accommodate customer schedules and resort operations.
ASSUMPTION: The Portland Waterfront location offers a dynamic and engaging work environment, with a mix of tourism and local amenities.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person interview at the resort
- Background check and reference check
Key Assessment Areas:
- Communication skills
- Sales ability
- Customer service orientation
- Teamwork and collaboration
Application Tips:
- Highlight any relevant sales or marketing experience on your resume
- Tailor your resume and cover letter to emphasize your communication skills and customer service orientation
- Prepare examples of successful sales presentations or customer interactions from previous roles
ATS Keywords: Marketing, Sales, Customer Service, Hospitality, Resort, Travel, Vacation Ownership, Timeshare, Communication Skills
ASSUMPTION: The application process for this role is typical for the hospitality industry, with a focus on communication skills, sales ability, and customer service orientation.
π οΈ Tools & Technologies
- MS Excel
- MS Word
- Smart devices (tablets, smartphones)
- Customer relationship management (CRM) software
ASSUMPTION: This role requires proficiency in MS Excel and MS Word, as well as the ability to use smart devices and CRM software for customer management and sales tracking.
π Cultural Fit Considerations
Company Values:
- Put the world on vacation
- Deliver exceptional experiences
- Cultivate a culture of care
- Embrace diversity and inclusion
- Act with integrity
Work Style:
- Customer-focused
- Team-oriented
- Adaptable and resilient
- Results-driven
- Innovative and creative
Self-Assessment Questions:
- Do you have strong communication skills and the ability to connect with customers on a personal level?
- Are you comfortable working in a fast-paced, team-oriented environment?
- Do you have a proven track record of success in sales or a related field?
- Are you passionate about delivering exceptional customer experiences?
ASSUMPTION: Travel + Leisure Co. values employees who are customer-focused, team-oriented, and committed to delivering exceptional experiences. Successful candidates will demonstrate strong communication skills, a customer service orientation, and a passion for sales and marketing.
β οΈ Potential Challenges
- Working in a fast-paced, customer-facing environment can be demanding and stressful at times
- The role may require working flexible hours, including evenings and weekends, to accommodate customer schedules
- Sales targets and production standards may be challenging to meet, requiring strong performance and a commitment to continuous improvement
- The role may involve working in a shared space with other team members, requiring strong teamwork and collaboration skills
ASSUMPTION: While this role offers a dynamic and engaging work environment, it also presents unique challenges that require strong communication skills, sales ability, and a customer service orientation.
π Similar Roles Comparison
- Marketing Coordinator vs. Sales Representative: The Marketing Coordinator role focuses more on customer interactions and presentations, while the Sales Representative role may involve more cold calling and prospecting
- Hospitality industry vs. other industries: The hospitality industry offers unique challenges and rewards, with a focus on customer service and exceptional experiences
- Entry-level roles vs. experienced roles: Entry-level roles offer opportunities for growth and development, while experienced roles may offer more specialized or leadership opportunities
ASSUMPTION: This role is similar to other marketing or sales roles within the hospitality industry, with a focus on customer interactions and presentations. However, it also offers unique opportunities for growth and development within the company.
π Sample Projects
- Developing and delivering a successful sales presentation to a group of prospective customers
- Implementing a new customer relationship management (CRM) system to improve sales tracking and customer management
- Collaborating with the resort team to create targeted marketing campaigns to drive customer engagement and sales
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Marketing Coordinator role, with a focus on customer interactions, sales presentations, and team collaboration.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall marketing and sales strategy for the resort?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for employees in this role?
- What are the key challenges facing the resort and the Marketing Coordinator role in the coming year?
ASSUMPTION: These key questions will help applicants better understand the role, the company, and the opportunities for growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your communication skills, sales experience, and customer service orientation
- Prepare examples of successful sales presentations or customer interactions from previous roles
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.