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Marketing Coordinator

Travel + Leisure Co.
Full-time
On-site
United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Coordinator

πŸ”Ή Company: Travel + Leisure Co.

πŸ”Ή Location: Portland Waterfront, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Hospitality & Tourism

πŸ”Ή Date Posted: April 8, 2025

πŸ”Ή Experience Level: Entry-Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Face-to-face marketing with prospective and current owners within resorts
  • Scheduling guests for sales presentations
  • Serving as a positive brand ambassador for Travel + Leisure Co.
  • Meeting and exceeding production standards

ASSUMPTION: This role requires strong communication skills, sales experience (though not required), and the ability to work in a team environment within a shared space.

πŸ“‹ Key Responsibilities

βœ… Serve as a positive and professional brand ambassador for Travel + Leisure Co.

βœ… Greet, present, and incentivize prospective customers to attend a sales-preview tour

βœ… Screen and qualify potential customers based on company guidelines

βœ… Make sales-tour reservations and collect required deposits

βœ… Attend all scheduled training sessions, department meetings, and review performance goals weekly, monthly, and annually

ASSUMPTION: This role involves a significant amount of customer interaction and requires strong communication skills and the ability to work in a fast-paced environment.

🎯 Required Qualifications

Education: High School Diploma or equivalent is required

Experience: 1 to 3 years of sales and/or marketing experience is preferred but not required. Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Required Skills:

  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment within a shared space
  • Proficient in MS Excel, MS Word, general computer skills, and smart devices

Preferred Skills:

  • Sales and/or marketing experience

ASSUMPTION: While sales experience is preferred, the company is willing to train the right candidate with strong communication skills and a willingness to learn.

πŸ’° Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Estimated based on industry standards for entry-level marketing roles in the hospitality industry)

Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off, parental leave, and holidays (depending on position)
  • 401k with employer match (subject to eligibility requirements, including tenure)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in the hospitality industry. The actual salary may vary based on the candidate's qualifications and the company's internal compensation structure.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality & Tourism. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Company Size: 10,001+ employees. As a large company, Travel + Leisure Co. offers a wide range of career opportunities and benefits from a diverse and inclusive work environment.

Founded: 1972. The company has a rich history and extensive experience in the hospitality industry.

Company Description:

  • Travel + Leisure Co. puts the world on vacation by providing exceptional travel experiences to millions of travelers every year.
  • The company’s extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide.
  • Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI.

Company Specialties:

  • Vacation ownership
  • Travel membership
  • Lifestyle travel
  • Resort management
  • Timeshare exchange

Company Website: Travel + Leisure Co.

ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry with a strong brand and a diverse range of products and services.

πŸ“Š Role Analysis

Career Level: Entry-Level. This role is an excellent starting point for a career in marketing or sales within the hospitality industry.

Reporting Structure: The Marketing Coordinator reports directly to the Marketing Manager at the resort level.

Work Arrangement: On-site, full-time. This role requires working on-site at the resort to interact with customers face-to-face.

Growth Opportunities:

  • Progression to a Marketing Manager role within the company
  • Expansion into other areas of the business, such as sales or resort management
  • Opportunities for internal transfers to other resorts or brands within the Travel + Leisure Co. portfolio

ASSUMPTION: Travel + Leisure Co. offers a range of growth opportunities for employees who demonstrate strong performance and a commitment to the company's values.

🌍 Location & Work Environment

Office Type: Resort. This role is based on-site at the resort, with a focus on customer interactions and sales presentations.

Office Location(s): Portland Waterfront, United States

Geographic Context:

  • The Portland Waterfront is a vibrant and bustling area with a mix of tourism, retail, and dining options.
  • The resort is located in a scenic waterfront setting, offering easy access to the city's attractions and amenities.
  • The Portland area has a mild, oceanic climate with cool, wet winters and warm, dry summers.

Work Schedule: Full-time, 40 hours per week. This role may require working flexible hours to accommodate customer schedules and resort operations.

ASSUMPTION: The Portland Waterfront location offers a dynamic and engaging work environment, with a mix of tourism and local amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person interview at the resort
  • Background check and reference check

Key Assessment Areas:

  • Communication skills
  • Sales ability
  • Customer service orientation
  • Teamwork and collaboration

Application Tips:

  • Highlight any relevant sales or marketing experience on your resume
  • Tailor your resume and cover letter to emphasize your communication skills and customer service orientation
  • Prepare examples of successful sales presentations or customer interactions from previous roles

ATS Keywords: Marketing, Sales, Customer Service, Hospitality, Resort, Travel, Vacation Ownership, Timeshare, Communication Skills

ASSUMPTION: The application process for this role is typical for the hospitality industry, with a focus on communication skills, sales ability, and customer service orientation.

πŸ› οΈ Tools & Technologies

  • MS Excel
  • MS Word
  • Smart devices (tablets, smartphones)
  • Customer relationship management (CRM) software

ASSUMPTION: This role requires proficiency in MS Excel and MS Word, as well as the ability to use smart devices and CRM software for customer management and sales tracking.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Put the world on vacation
  • Deliver exceptional experiences
  • Cultivate a culture of care
  • Embrace diversity and inclusion
  • Act with integrity

Work Style:

  • Customer-focused
  • Team-oriented
  • Adaptable and resilient
  • Results-driven
  • Innovative and creative

Self-Assessment Questions:

  • Do you have strong communication skills and the ability to connect with customers on a personal level?
  • Are you comfortable working in a fast-paced, team-oriented environment?
  • Do you have a proven track record of success in sales or a related field?
  • Are you passionate about delivering exceptional customer experiences?

ASSUMPTION: Travel + Leisure Co. values employees who are customer-focused, team-oriented, and committed to delivering exceptional experiences. Successful candidates will demonstrate strong communication skills, a customer service orientation, and a passion for sales and marketing.

⚠️ Potential Challenges

  • Working in a fast-paced, customer-facing environment can be demanding and stressful at times
  • The role may require working flexible hours, including evenings and weekends, to accommodate customer schedules
  • Sales targets and production standards may be challenging to meet, requiring strong performance and a commitment to continuous improvement
  • The role may involve working in a shared space with other team members, requiring strong teamwork and collaboration skills

ASSUMPTION: While this role offers a dynamic and engaging work environment, it also presents unique challenges that require strong communication skills, sales ability, and a customer service orientation.

πŸ“ˆ Similar Roles Comparison

  • Marketing Coordinator vs. Sales Representative: The Marketing Coordinator role focuses more on customer interactions and presentations, while the Sales Representative role may involve more cold calling and prospecting
  • Hospitality industry vs. other industries: The hospitality industry offers unique challenges and rewards, with a focus on customer service and exceptional experiences
  • Entry-level roles vs. experienced roles: Entry-level roles offer opportunities for growth and development, while experienced roles may offer more specialized or leadership opportunities

ASSUMPTION: This role is similar to other marketing or sales roles within the hospitality industry, with a focus on customer interactions and presentations. However, it also offers unique opportunities for growth and development within the company.

πŸ“ Sample Projects

  • Developing and delivering a successful sales presentation to a group of prospective customers
  • Implementing a new customer relationship management (CRM) system to improve sales tracking and customer management
  • Collaborating with the resort team to create targeted marketing campaigns to drive customer engagement and sales

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Marketing Coordinator role, with a focus on customer interactions, sales presentations, and team collaboration.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role fit into the overall marketing and sales strategy for the resort?
  • What opportunities are there for growth and development within the company?
  • How does the company support work-life balance for employees in this role?
  • What are the key challenges facing the resort and the Marketing Coordinator role in the coming year?

ASSUMPTION: These key questions will help applicants better understand the role, the company, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your communication skills, sales experience, and customer service orientation
  • Prepare examples of successful sales presentations or customer interactions from previous roles
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.