📌 Core Information
🔹 Job Title: Marketing Coordinator
🔹 Company: Travel + Leisure Co.
🔹 Location: Flagstaff, Arizona, United States
🔹 Job Type: Full-Time
🔹 Category: Hospitality & Tourism
🔹 Date Posted: April 10, 2025
🔹 Experience Level: Entry to Mid-Level (0-3 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Acting as a brand ambassador for Wyndham Destinations
- Greeting and incentivizing prospective customers to attend sales presentations
- Screening and qualifying potential customers based on company guidelines
- Making sales-tour reservations and collecting required deposits
ASSUMPTION: This role requires strong interpersonal skills and the ability to work in a team environment within a shared space. It involves minimal travel outside of the home site’s area.
📋 Key Responsibilities
✅ Serve as a positive and professional brand ambassador for Wyndham Destinations by greeting and incentivizing prospective customers to attend sales presentations
✅ Partner with the resort staff to receive arrival sheets of guests checking in
✅ Screen and qualify potential customers based on company guidelines
✅ Make sales-tour reservations and collect required deposits
ASSUMPTION: The role involves meeting minimum performance goals (80% time) and attending scheduled training sessions, department meetings, and setting/reviewing performance goals weekly, monthly, and annually (20%).
🎯 Required Qualifications
Education: High School Diploma or equivalent is required.
Experience: 1 to 3 years of sales and/or marketing experience is preferred, not required.
Required Skills:
- Clear and concise written and verbal communication skills
- Ability to work in a team environment within a shared space
- Proficient in MS Excel, MS Word, general computer skills, and smart devices
Preferred Skills:
- Sales and/or marketing experience
ASSUMPTION: Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
💰 Compensation & Benefits
Salary Range: $30,000 - $40,000 per year (Estimated based on industry standards for entry to mid-level marketing roles in Flagstaff, AZ)
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (for associates working 30+ hours/week)
- 401k with employer match (subject to eligibility requirements, including tenure)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Working Hours: Full-time, typically 40 hours per week
ASSUMPTION: Temporary and/or seasonal associates are ineligible for Paid Time Off.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality & Tourism
Company Size: 10,001+ employees
Founded: 1980 (as a part of Wyndham Hotels and Resorts)
Company Description:
- Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company
- Offers a diverse portfolio of resort, travel club, and lifestyle travel brands
- Dedicated associates help the company achieve its mission to put the world on vacation
Company Specialties:
- Vacation ownership
- Travel membership
- Lifestyle travel
Company Website: TravelAndLeisureCo.com
ASSUMPTION: Travel + Leisure Co. operates as a subsidiary of Wyndham Hotels and Resorts.
📊 Role Analysis
Career Level: Entry to Mid-Level
Reporting Structure: Reports directly to the Marketing Manager or similar role
Work Arrangement: On-site, with no travel required outside of the home site’s area
Growth Opportunities:
- Potential career progression within the marketing department or related fields
- Opportunities to learn and develop skills in sales, marketing, and customer service
- Possibility to transition into other roles within the company, such as resort management or corporate positions
ASSUMPTION: Growth opportunities may vary depending on individual performance, company needs, and market conditions.
🌍 Location & Work Environment
Office Type: Resort-based office
Office Location(s): Flagstaff, Arizona
Geographic Context:
- Flagstaff is a city in northern Arizona, surrounded by mountains and ponderosa pine forests
- Known for its outdoor recreation, arts, and culture
- Offers a mix of urban and rural living, with a population of approximately 75,000
Work Schedule: Full-time, typically 40 hours per week, with flexible scheduling based on resort operations and guest needs
ASSUMPTION: Work schedules may vary depending on resort occupancy, seasonality, and business needs.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring manager and/or other team members
- Background check and reference verification (if selected)
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and ability to work in a team environment
- Sales and marketing experience (if applicable)
- Understanding of the hospitality industry and company culture
- Problem-solving skills and adaptability
Application Tips:
- Highlight relevant sales, marketing, or customer service experience in your resume
- Tailor your cover letter to demonstrate your enthusiasm for the hospitality industry and the company
- Prepare examples of successful sales presentations or customer interactions
- Follow up with the hiring manager after your interview to express your continued interest in the position
ATS Keywords: Marketing Coordinator, Sales, Customer Service, Hospitality, Tourism, Wyndham Destinations, Travel + Leisure Co.
ASSUMPTION: The application process may vary depending on the specific needs of the resort and the company.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel)
- Customer Relationship Management (CRM) software
- Sales presentation software and materials
ASSUMPTION: The specific tools and technologies used may vary depending on the resort and the company’s standards.
👔 Cultural Fit Considerations
Company Values:
- Putting the world on vacation
- Creating exceptional experiences
- Delivering excellence
- Supporting local communities
Work Style:
- Customer-focused
- Team-oriented
- Adaptable and resilient
- Results-driven
Self-Assessment Questions:
- How do you handle working in a fast-paced, customer-facing environment?
- Can you provide an example of a time when you had to adapt to a change in plans or priorities?
- How do you approach building and maintaining strong relationships with customers and team members?
ASSUMPTION: Cultural fit is essential for success in this role, as it involves working closely with customers and team members in a dynamic environment.
⚠️ Potential Challenges
- Working in a high-pressure, customer-facing environment
- Meeting minimum performance goals and maintaining productivity standards
- Adapting to a diverse range of customers and their unique needs
- Balancing the demands of sales and marketing with customer service and hospitality
ASSUMPTION: These challenges can be overcome with strong communication skills, adaptability, and a customer-focused mindset.
📈 Similar Roles Comparison
- Marketing Coordinator vs. Sales Representative: The Marketing Coordinator role focuses more on customer engagement and relationship-building, while the Sales Representative role is more focused on closing sales and meeting specific sales targets.
- Marketing Coordinator vs. Marketing Manager: The Marketing Coordinator role is more focused on day-to-day operations and customer interactions, while the Marketing Manager role involves strategic planning, team management, and budgeting.
- Career Path: Marketing Coordinators can progress to Marketing Managers, Marketing Directors, or other related roles within the company, such as Resort Manager or Corporate positions.
ASSUMPTION: Career paths may vary depending on individual performance, company needs, and market conditions.
📝 Sample Projects
- Developing and implementing a customer referral program to increase sales and customer engagement
- Collaborating with the marketing team to create targeted promotional materials for specific customer segments
- Analyzing customer data to identify trends and opportunities for improving sales and customer satisfaction
ASSUMPTION: Sample projects may vary depending on the specific needs of the resort and the company.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role contribute to the overall success of the resort and the company?
- What opportunities are there for professional growth and development within the company?
- How does the company support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare for them?
ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and your commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant sales, marketing, or customer service experience
- Write a cover letter expressing your enthusiasm for the hospitality industry and the company
- Prepare examples of successful sales presentations or customer interactions
- Follow up with the hiring manager after your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
