📌 Core Information
🔹 Job Title: Marketing Development Representative
🔹 Company: ServiceTitan
🔹 Location: US CA Remote
🔹 Job Type: Full-Time
🔹 Category: Sales & Marketing
🔹 Date Posted: 2025-07-10
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Identifying and engaging with prospective customers
- Booking product demonstrations with Account Executives
- Assisting Account Executives in closing deals through discovery calls
- Achieving and exceeding daily KPIs and monthly quotas
ASSUMPTION: This role requires strong communication skills, ambition, coachability, and adaptability. Successful candidates will be comfortable working in a fast-paced environment and collaborating with various teams.
📋 Key Responsibilities
✅ Build a strong inbound pipeline by converting opportunities through form submission, online chat, and inbound sales line
✅ Engage and build rapport with prospects to maintain a book of opportunities
✅ Book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives
✅ Communicate the value and areas of opportunity the product provides to prospects via phone and/or e-mail
✅ Mentor incoming MDRs
✅ Achieve and exceed daily KPIs and monthly MDR quota
ASSUMPTION: This role involves high-volume outbound calling and e-mailing, requiring resilience and a strong work ethic.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 0-2 years of relevant experience in sales, marketing, or a related field
Required Skills:
- Exceptional verbal and written communication skills
- Ambition and coachability
- Ability to work collaboratively and adapt to feedback
- Proactivity in addressing potential roadblocks
Preferred Skills:
- Experience with Salesforce or similar CRM
- Knowledge of the trades industry
ASSUMPTION: While not required, experience in the trades industry or familiarity with Salesforce could provide a competitive edge.
💰 Compensation & Benefits
Salary Range: $56,014 - $60,008 USD + commissions (based on company-provided range)
Benefits:
- Flexible time off
- Comprehensive onboarding program
- Leadership training
- Medical, dental, and vision benefits
- 401k match
- Telehealth options
- Parental leave and support
- Fertility services, surrogacy support, and adoption reimbursement
- Financial planning tools
Working Hours: Full-time, with a flexible work schedule
ASSUMPTION: The salary range provided is based on company information and industry standards for entry-level marketing development roles in the United States.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development (specifically, field service management software for the trades industry)
Company Size: 1,001-5,000 employees
Founded: 2012
Company Description:
- ServiceTitan is the world’s leading all-in-one software for commercial and residential businesses
- The company aims to transform the trades industry by providing a seamless, integrated experience for business owners
- ServiceTitan serves over ten trades industries and is backed by top investors
Company Specialties:
- SaaS
- Mobile
- FinTech
- Roofing
- Commercial Construction
- HVAC
Company Website: servicetitan.com
ASSUMPTION: ServiceTitan is a well-established company in the software development industry, focusing on the trades sector. They offer a comprehensive suite of benefits and prioritize employee growth and development.
📊 Role Analysis
Career Level: Entry-level (Marketing Development Representative)
Reporting Structure: Reports to the Sales Development Manager
Work Arrangement: Fully remote, with flexible hours
Growth Opportunities:
- Mentoring incoming MDRs
- Career development for future opportunities within the organization
ASSUMPTION: This role provides opportunities for career growth and development within the Sales department and the broader organization.
🌍 Location & Work Environment
Office Type: Fully remote
Office Location(s): N/A (fully remote)
Geographic Context:
- ServiceTitan is headquartered in Glendale, California
- The company has additional offices in Atlanta, Georgia; Yerevan, Armenia; and Draper, Utah
- This role is fully remote, allowing for flexibility in location
Work Schedule: Full-time, with a flexible work schedule
ASSUMPTION: The fully remote work arrangement allows for greater flexibility and work-life balance, while still requiring strong communication and time management skills.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Hiring Manager
- Behavioral interview with the Sales Development Manager
- Final interview with the Director of Sales Development
- Background check and offer extension
Key Assessment Areas:
- Communication skills (verbal and written)
- Sales acumen and objection handling
- Adaptability and coachability
- Collaboration and teamwork
Application Tips:
- Highlight relevant experience and transferable skills in your resume
- Tailor your cover letter to demonstrate your understanding of the role and company
- Prepare examples of your sales experience and success stories
- Research the trades industry and ServiceTitan's products to showcase your knowledge
ATS Keywords: Marketing Development Representative, Sales Development, Prospecting, Pipeline Generation, Product Demonstration, Account Executive, Customer Engagement, Sales Pipeline Management
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, sales acumen, and cultural fit within the Sales department and the broader organization.
🛠️ Tools & Technologies
- Salesforce (or similar CRM)
- Zoom (or similar video conferencing tool)
- G Suite (Google Drive, Google Docs, etc.)
ASSUMPTION: Familiarity with Salesforce and other relevant tools is not required but may be beneficial for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Be Human
- Be Bold
- Be One Team
- Be Customer-Obsessed
- Be Results-Driven
Work Style:
- Collaborative and team-oriented
- Adaptable and proactive
- Results-driven and ambitious
- Strong communication skills
Self-Assessment Questions:
- Do you thrive in a fast-paced, high-volume sales environment?
- Are you comfortable working remotely and managing your time effectively?
- Do you possess strong communication skills and the ability to build rapport with prospects?
- Are you open to feedback and continuously seeking to improve your performance?
ASSUMPTION: ServiceTitan values candidates who align with their company values and work style, demonstrating a strong cultural fit within the organization.
⚠️ Potential Challenges
- High-volume outbound calling and e-mailing may require resilience and strong work ethic
- Working remotely may present unique challenges in maintaining productivity and focus
- Adapting to a fast-paced, dynamic sales environment may require strong adaptability and coachability
- Achieving and exceeding daily KPIs and monthly quotas may necessitate exceptional time management and prioritization skills
ASSUMPTION: These challenges can be overcome with strong communication skills, a results-driven attitude, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Marketing Development Representative vs. Business Development Representative: Both roles focus on prospecting and pipeline generation, but the Marketing Development Representative role is more focused on inbound opportunities and product demonstrations, while the Business Development Representative role may involve outbound prospecting and account management
- Industry-specific context: ServiceTitan's focus on the trades industry may require candidates to have an understanding of the unique challenges and opportunities within this sector
- Career path comparison: Marketing Development Representatives may progress to Account Executive or other sales roles within the organization, while Business Development Representatives may follow a similar path or transition into account management or customer success roles
ASSUMPTION: This role may differ from other sales development roles in its focus on inbound opportunities and product demonstrations, as well as its industry-specific context within the trades sector.
📝 Sample Projects
- Developing and implementing a targeted outreach campaign to engage a specific customer segment
- Collaborating with the marketing team to create personalized product demonstrations for prospects
- Analyzing and optimizing the sales pipeline to improve conversion rates and reduce deal cycle time
ASSUMPTION: These sample projects demonstrate the core responsibilities of the Marketing Development Representative role, focusing on prospect engagement, product demonstration, and sales pipeline management.
❓ Key Questions to Ask During Interview
- What are the key challenges facing the Sales Development team currently, and how can this role help address them?
- How does the Sales Development team collaborate with other departments, such as Marketing and Product, to ensure a seamless customer experience?
- What opportunities exist for career growth and development within the Sales department and the broader organization?
- How does ServiceTitan support work-life balance for remote employees?
- What are the most important qualities and skills for success in this role, according to the Sales Development Manager?
ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and their commitment to understanding the unique challenges and opportunities within the Sales Development team.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare examples of your sales experience and success stories to discuss during the interview
- Research the trades industry and ServiceTitan's products to showcase your knowledge and enthusiasm for the role
- Follow up with the Hiring Manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
