π Core Information
πΉ Job Title: Marketing Director
πΉ Company: MCI
πΉ Location: Pasig City, Philippines
πΉ Job Type: Full-Time
πΉ Category: Marketing
πΉ Date Posted: 2025-06-03
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Brand management through multiple media avenues
- High-level discussions and decision-making
- Campaign development and management
- Collaboration with other leaders to capitalize on opportunities
- Budgeting, scheduling, and resource management
ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to work effectively with various teams and stakeholders.
π Key Responsibilities
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Manage brand through print, internet, social media, and advertising
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Assist in high-level discussions and decisions
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Develop and manage marketing campaigns
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Collaborate with other leaders to capitalize on opportunities
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Implement and maintain budgets, schedules, marketing plans, tactics, and resources
ASSUMPTION: This role involves a mix of strategic planning, creative execution, and analytical evaluation to drive marketing success.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 5-10 years of experience in marketing, with at least 3 years in a leadership role
Required Skills:
- Project management and team management experience
- Copywriting skills
- Planning, budgeting, and reporting experience
- Content creation
- Superior research and analytical skills
- SEO strategy
- Excellent verbal, written, and interpersonal skills
- Digital marketing experience
- Proven ability to execute marketing programs
Preferred Skills:
- Knowledge of Adobe Suites
- Knowledge of Hubspot or Salesforce CRM
ASSUMPTION: Candidates with experience in B2B marketing, agency background, or relevant industry certifications may be preferred.
π° Compensation & Benefits
Salary Range: PHP 150,000 - 250,000 per month (industry standard for a Marketing Director with 5-10 years of experience)
Benefits:
- HMO and Medical and Dental coverage
- Free meal during training
- Career growth and learning opportunities
- Allowances (Rice, Clothing, Laundry, Meal)
- Performance and loyalty bonuses
- Frequent disinfection and fogging of workplace
- Opportunities for growth and promotion
- Employee shuttle services
- Company retreats and off-site events
- In-office rewards, raffles, recognition gifts, and treats
Working Hours: 40 hours per week, with flexibility for remote work as needed
ASSUMPTION: The salary range is based on industry standards for a Marketing Director role in the Philippines, with consideration for the candidate's experience level and the company's size and industry.
π Applicant Insights
π Company Context
Industry: MCI is a global leader in tech-enabled business services, specializing in contact center outsourcing, business process outsourcing, and IT services.
Company Size: MCI has 5,001-10,000 employees globally, with a significant presence in the Philippines.
Founded: MCI was founded in 2002 and has since grown to become a leading provider of outsourcing solutions.
Company Description:
- MCI simplifies contact center outsourcing for brands worldwide, focusing on digital transformation and efficiency.
- The company offers a comprehensive BPO-as-a-Service (BPOaaS) model, providing flexible, end-to-end solutions for clients.
- MCI's portfolio includes contact center management, business process outsourcing, Omnichannel CX deployment, IT services, software and app development, customer experience management, inside sales, and collections/account receivable management.
Company Specialties:
- Business Process Outsourcing
- Customer Contact Software
- Contact Center Service
- Customer Service
- Inside Sales
- Market Research
- Reporting & Analytics
- Customer Lifecycle Management
- Software Integration Service
- Machine Learning and AI
- BPO
- RPA
- NLP
- IT Services Schedule 70
- Temporary Administrative and Professional Services TAPS 736
- Collections
- Claims Processing
- and Federal Contracting
Company Website: https://www.mci.world/
ASSUMPTION: MCI's extensive global presence and diverse service offerings provide ample opportunities for career growth and development.
π Role Analysis
Career Level: This role is at the senior management level, reporting directly to the CEO or another executive leader.
Reporting Structure: The Marketing Director may oversee a team of marketing managers, specialists, and coordinators.
Work Arrangement: This role is primarily on-site, with some flexibility for remote work as needed.
Growth Opportunities:
- Advancement to a VP or C-level marketing role within the organization
- Expansion of responsibilities to include additional business units or regions
- Transition to a strategic or consulting role within the company
ASSUMPTION: With MCI's continued growth and expansion, there are numerous opportunities for career progression and development within the organization.
π Location & Work Environment
Office Type: MCI's Pasig City office is a modern, professional environment with a relaxed and fun atmosphere.
Office Location(s): 219 AIC Burgundy Tower, ADV Ave, Pasig City, Philippines 1600
Geographic Context:
- Pasig City is a highly urbanized city in the Philippines, with a mix of commercial, residential, and industrial areas.
- The city is known for its bustling business districts, shopping centers, and entertainment options.
- Pasig City is well-connected by public transportation, with numerous jeepney, bus, and taxi routes serving the area.
Work Schedule: The work schedule is typically Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break. However, the work schedule may vary depending on the team's needs and project deadlines.
ASSUMPTION: The work environment at MCI's Pasig City office is dynamic and collaborative, with a strong emphasis on teamwork and innovation.
πΌ Interview & Application Insights
Typical Process:
- Online application submission through the company's careers page
- Phone or video screening with the HR department
- In-depth phone or video interview with the hiring manager or a member of the marketing team
- On-site or virtual final interview with the CEO or another executive leader
- Background and reference checks
- Job offer and onboarding
Key Assessment Areas:
- Marketing strategy and planning
- Campaign development and execution
- Budgeting and resource management
- Team leadership and management
- Adobe Suites and Hubspot/Salesforce CRM proficiency
- Industry knowledge and trends
Application Tips:
- Tailor your resume and cover letter to highlight relevant marketing experience and skills
- Prepare examples of successful marketing campaigns you've led or contributed to
- Research MCI's industry and competitors to demonstrate your knowledge and understanding of the role
- Practice common marketing interview questions and prepare thoughtful responses
- Follow up with the hiring manager or HR representative after your interview to express your interest in the role
ATS Keywords: Marketing strategy, campaign development, budgeting, team leadership, Adobe Suites, Hubspot, Salesforce, marketing programs, industry trends
ASSUMPTION: MCI's hiring process is designed to assess candidates' marketing skills, strategic thinking, and cultural fit within the organization.
π οΈ Tools & Technologies
- Adobe Suites (Photoshop, Illustrator, InDesign)
- Hubspot or Salesforce CRM
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
- Social media platforms (Facebook, Twitter, LinkedIn)
- Project management tools (Asana, Trello, Jira)
ASSUMPTION: The Marketing Director should be proficient in using various marketing tools and technologies to effectively manage campaigns and teams.
π Cultural Fit Considerations
Company Values:
- Customer-centricity
- Innovation and continuous improvement
- Collaboration and teamwork
- Integrity and accountability
- Empowerment and growth
Work Style:
- Dynamic and fast-paced
- Data-driven and analytical
- Creative and strategic
- Team-oriented and collaborative
- Adaptable and resilient
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working with data and analytics to inform marketing strategies?
- Do you possess strong leadership and team management skills?
- Are you able to balance multiple projects and priorities effectively?
- Do you have a proven track record of successful marketing campaign execution?
ASSUMPTION: MCI's culture values innovation, collaboration, and continuous improvement, with a strong emphasis on customer-centricity and empowerment.
β οΈ Potential Challenges
- Managing a team with diverse skills and backgrounds
- Balancing multiple marketing campaigns and projects simultaneously
- Adapting to changes in market trends and customer preferences
- Working with tight deadlines and budget constraints
- Navigating a large, global organization with multiple business units
ASSUMPTION: The Marketing Director role at MCI presents unique challenges and opportunities for growth and development.
π Similar Roles Comparison
- Marketing Manager vs. Marketing Director: Marketing Managers typically oversee a smaller team and focus on tactical execution, while Marketing Directors are responsible for strategic planning and leadership.
- Industry-specific context: MCI's focus on tech-enabled business services and outsourcing solutions requires a strong understanding of the industry and its trends.
- Career path comparison: Marketing Directors may progress to VP or C-level marketing roles, or transition to strategic consulting or general management positions.
ASSUMPTION: The Marketing Director role at MCI offers a unique blend of strategic planning, creative execution, and analytical evaluation, with ample opportunities for career growth and development.
π Sample Projects
- Developing and executing a comprehensive marketing strategy for a new product launch
- Managing a team to create and distribute targeted content across multiple channels
- Analyzing campaign performance data to optimize marketing efforts and improve ROI
- Collaborating with other leaders to capitalize on opportunities and drive growth
- Implementing and maintaining budgets, schedules, marketing plans, tactics, and resources
ASSUMPTION: The Marketing Director role at MCI involves a wide range of projects, from strategic planning and creative execution to analytical evaluation and team management.
β Key Questions to Ask During Interview
- What are the biggest marketing challenges facing the company, and how can this role help address them?
- How does the marketing team collaborate with other departments, such as sales and product development?
- What are the key priorities for the first 90 days in this role?
- How does the company support the professional development and growth of its marketing team members?
- What are the most successful marketing campaigns the company has executed, and what made them successful?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and the company, and helps you better understand the expectations and requirements of the position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant marketing experience and skills
- Prepare examples of successful marketing campaigns you've led or contributed to
- Research MCI's industry and competitors to demonstrate your knowledge and understanding of the role
- Practice common marketing interview questions and prepare thoughtful responses
- Follow up with the hiring manager or HR representative after your interview to express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.