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Marketing & E-Commerce Manager

Whitecollars
Full-time
On-site
San Francisco, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing & E-Commerce Manager

πŸ”Ή Company: Whitecollars

πŸ”Ή Location: San Francisco, California, United States

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing & E-Commerce

πŸ”Ή Date Posted: May 28, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Fully Remote (EST time zone)

πŸš€ Job Overview

Key aspects of this role include:

  • Scaling a beloved product from $3M to $20M+ in revenue
  • Driving customer acquisition and managing paid channels
  • Testing messaging and positioning to optimize growth
  • Leading a team and making key hiring decisions
  • Collaborating with founders on product roadmap and brand guidelines

ASSUMPTION: This role requires a strategic, data-driven marketer with experience in scaling DTC brands and managing large budgets on paid media platforms, particularly Meta.

πŸ“‹ Key Responsibilities

βœ… Refine Creative & Messaging: Build a rapid testing pipeline to sharpen hooks focused on bonding rituals and educational value.

βœ… Own the growth P&L: Take charge of revenue and LTV: CAC targets; plan and manage paid media budgets with precision.

βœ… Scale Acquisition Channels: Lead paid growth across Meta, AppLovin, TikTok, Google, and new platforms, always aiming for strong, profitable ROAS.

βœ… Drive Lifecycle Revenue: Optimize Klaviyo flows and campaigns, using smart segmentation to lift LTV and deepen customer relationships.

βœ… Elevate the Team: Set OKRs, mentor team members, and make key hiring or team adjustments to maintain high performance.

βœ… Report With Clarity: Keep dashboards live and actionable; share weekly updates on cohorts and unit economics directly with the founders.

ASSUMPTION: This role requires a hands-on approach to managing multiple channels and tools, with a focus on maximizing ROAS and lifetime value.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 5-10 years of experience in marketing, with a proven track record of scaling DTC brands and managing large budgets on paid media platforms

Required Skills:

  • Mastery of $300K+ monthly Meta ad budgets, driving impressive, sustainable ROAS
  • Experience fueling explosive growth for a DTC brand, scaling it past $10M in revenue
  • Deep expertise in WooCommerce and Klaviyo, plus savvy with pixel and server-side attribution
  • Proven ability to build, inspire, coach, and manage growth teams
  • Data-obsessed strategist with a focus on uncovering insights through detailed cohort analysis
  • Entrepreneurial go-getter with a bias for action, always chasing progress, not perfection

Preferred Skills:

  • Fluency in additional languages (Spanish, French, German, etc.)
  • Experience with other e-commerce platforms (Shopify, BigCommerce, etc.)
  • Background in product marketing or product management

ASSUMPTION: Candidates should have a strong background in data analysis and a proven ability to make data-driven decisions to optimize growth.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $180,000 per year (based on experience and performance)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities

Working Hours: 9:00 AM - 5:00 PM EST, with flexibility for team meetings and project deadlines

ASSUMPTION: Salary range is estimated based on industry standards for marketing managers with 5-10 years of experience in the DTC e-commerce space.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Human Resources consulting and recruitment

Company Size: 11-50 employees (global presence)

Founded: 2018

Company Description:

  • Whitecollars is a global HR consulting and recruitment agency that supports business growth
  • Offers affordable, flat-fee recruitment solutions and tailored HR services
  • Focuses on building organizational resilience by cultivating a team of extraordinary employees

Company Specialties:

  • Recruitment & Selection
  • Human Resources Consulting

Company Website: http://www.whitecollars.net/

ASSUMPTION: While Whitecollars is a HR consulting and recruitment agency, this role is focused on marketing and e-commerce for a client in the DTC space.

πŸ“Š Role Analysis

Career Level: Marketing Manager

Reporting Structure: Reports directly to the two founders (Tech & Product Marketing)

Work Arrangement: Fully remote, with a focus on the EST time zone

Growth Opportunities:

  • Potential to scale the product from $3M to $20M+ in revenue
  • Opportunity to lead a team and make key hiring decisions
  • Chance to collaborate with founders on product roadmap and brand guidelines

ASSUMPTION: This role offers significant growth potential, as the company is looking to scale its client's product significantly.

🌍 Location & Work Environment

Office Type: Fully remote (with a focus on the EST time zone)

Office Location(s): San Francisco, California, United States

Geographic Context:

  • San Francisco is a major tech hub with a vibrant startup scene
  • The city offers a diverse range of cultural attractions and outdoor activities
  • San Francisco has a cost of living that is higher than the national average

Work Schedule: 9:00 AM - 5:00 PM EST, with flexibility for team meetings and project deadlines

ASSUMPTION: While this role is fully remote, candidates should be prepared to work within the EST time zone and be available for team meetings as needed.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the HR team
  • In-depth interview with the founders to discuss growth strategy and team dynamics
  • Case study or project presentation to demonstrate growth strategy and execution
  • Final interview with the founders to discuss fit and next steps

Key Assessment Areas:

  • Growth strategy and execution
  • Data analysis and interpretation
  • Team leadership and management
  • Cultural fit and alignment with company values

Application Tips:

  • Highlight your experience in scaling DTC brands and managing large budgets on paid media platforms
  • Include specific examples of your ability to optimize growth through data analysis and testing
  • Demonstrate your ability to lead and manage a team, with a focus on mentoring and developing team members
  • Tailor your resume and cover letter to emphasize your relevant skills and experiences

ATS Keywords: Marketing, E-Commerce, Customer Acquisition, Paid Media, Klaviyo, Data Analysis, Team Management, CRO, Creative Messaging, Lifecycle Revenue, Budget Management, Strategic Growth, Agile Operations, Insight Generation, Segmentation, OKRs

ASSUMPTION: The application process for this role may involve multiple interviews and assessments, with a focus on growth strategy, data analysis, and team leadership.

πŸ› οΈ Tools & Technologies

  • Meta Ads Manager
  • AppLovin
  • TikTok Ads
  • Google Ads
  • Klaviyo
  • WooCommerce
  • Pixel and server-side attribution tools

ASSUMPTION: Candidates should have experience with the listed tools and technologies, with a focus on paid media platforms and e-commerce platforms.

πŸ‘” Cultural Fit Considerations

Company Values:

  • People-first approach
  • Affordable, flat-fee recruitment solutions
  • Tailored HR services to support business growth

Work Style:

  • Collaborative and team-oriented
  • Data-driven and results-focused
  • Adaptable and responsive to changing market conditions

Self-Assessment Questions:

  • How do you align with Whitecollars' people-first approach to HR consulting and recruitment?
  • How do you approach data analysis and interpretation to optimize growth?
  • How do you balance speed and quality in your work to outpace competitors while sustaining profitable growth?

ASSUMPTION: Candidates should be able to demonstrate a strong fit with Whitecollars' company values and work style, with a focus on data-driven decision-making and a collaborative approach to teamwork.

⚠️ Potential Challenges

  • Managing a large budget and multiple channels to achieve strong, profitable ROAS
  • Balancing the need for speed and quality in growth optimization
  • Adapting to changing market conditions and competitor strategies
  • Managing a remote team and maintaining a strong company culture

ASSUMPTION: This role presents significant challenges and opportunities for growth, with a focus on managing large budgets and optimizing growth across multiple channels.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position requires a strong focus on e-commerce and customer acquisition
  • This role offers significant growth potential, with the opportunity to scale the product from $3M to $20M+ in revenue
  • Compared to other marketing manager roles, this position requires a higher level of data analysis and optimization

ASSUMPTION: This role is unique in its focus on e-commerce and customer acquisition, with significant growth potential and a strong emphasis on data analysis and optimization.

πŸ“ Sample Projects

  • Developing and executing a growth strategy to scale a DTC product from $3M to $20M+ in revenue
  • Optimizing paid media campaigns across multiple channels to achieve strong, profitable ROAS
  • Implementing and optimizing Klaviyo flows and campaigns to lift LTV and deepen customer relationships

ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role, with a focus on growth strategy, data analysis, and optimization.

❓ Key Questions to Ask During Interview

  • How do you approach managing a large budget and multiple channels to achieve strong, profitable ROAS?
  • Can you describe a time when you had to adapt to changing market conditions or competitor strategies? How did you optimize growth in response?
  • How do you balance speed and quality in your work to outpace competitors while sustaining profitable growth?
  • How do you approach mentoring and developing team members to maintain high performance?
  • How do you ensure a strong company culture in a fully remote work environment?

ASSUMPTION: These interview questions focus on the key responsibilities and challenges of this role, with a focus on growth optimization, team leadership, and remote work management.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to emphasize your relevant skills and experiences, with a focus on growth strategy, data analysis, and optimization
  • Prepare for interviews by researching Whitecollars' company values and work style, and practicing your responses to the key questions listed above
  • Follow up with the HR team one week after submitting your application to confirm receipt and inquire about next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.