📌 Core Information
🔹 Job Title: Marketing Encore - Bilingual Japanese + $1,000 Incentive* Potential
🔹 Company: Marriott Vacations Worldwide
🔹 Location: Marriott's Ko Olina Beach Club, Kapolei, Hawaii, United States
🔹 Job Type: Full-Time
🔹 Category: Hospitality, Sales & Marketing
🔹 Date Posted: 2025-07-28
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Promoting Marriott Vacation Club Destinations® Program through trial ownerships and specially priced vacation packages
- Engaging with guests and potential Owners to provide elevated customer service
- Achieving budgeted sales presentations and volume production goals
- Working in a positive, growth-oriented environment with uncapped earning potential
ASSUMPTION: This role is ideal for individuals with strong communication skills, a service-focused mindset, and a desire to grow within the hospitality industry.
📋 Key Responsibilities
✅ Engage with guests and potential Owners while providing elevated customer service
✅ Offer specially priced trial membership packages and effectively communicate the benefits of trial ownership
✅ Achieve budgeted sales presentations and volume production goals
✅ Maintain a flexible schedule, including weekends and holidays
ASSUMPTION: Success in this role will depend on the candidate's ability to balance sales targets with exceptional customer service.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: Previous sales experience is preferred but not required
Required Skills:
- Bold persuasion skills
- Excellent communication skills in English and Japanese (speak, read, and write)
- Interpersonal skills and a service-focused mindset
- Detail-oriented with process and follow-up
- Financially motivated
Preferred Skills:
- Previous sales experience
- Computer skills
ASSUMPTION: Fluency in Japanese is crucial for this role, as it involves engaging with Japanese-speaking guests and potential Owners.
💰 Compensation & Benefits
Salary Range: $14.00 per hour + Commissions
Benefits:
- Hotel and resort discounts
- Immediate 401(k) company match up to 6%
- Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
- Positive work environment
- Growth and development opportunities
Working Hours: Full-time, with a flexible schedule including weekends and holidays
ASSUMPTION: The $1,000 Incentive* bonus is offered as an additional benefit for this role, with specific terms and conditions that applicants should review with the Talent Acquisition Manager, Kristal McLaren.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality, specifically vacation ownership and timeshare
Company Size: 10,001+ employees
Founded: 1984 (as a division of Marriott International, Inc.)
Company Description:
- Marriott Vacations Worldwide encompasses a diverse portfolio of businesses and a distinctive family of brands
- Innovation, integrity, and excellence drive the company's mission to deliver unforgettable experiences that make vacation dreams come true
- The company offers part-time and full-time careers at more than 100 resorts worldwide, fostering environments where associates are given opportunities to grow and reach their full potential
Company Specialties:
- Hospitality
- Travel
- Leisure Travel
- Vacation Ownership
- Customer Service
- Resort Operations
- Sales
- Marketing
- Corporate
- Finance
- Accounting
- IT
- Call Center
- CSR
- and Timeshare
Company Website: MarriottVacationsWorldwide.com
ASSUMPTION: Marriott Vacations Worldwide is a well-established company in the hospitality industry, offering numerous opportunities for growth and development.
📊 Role Analysis
Career Level: Entry-level, with opportunities for growth and advancement within the company
Reporting Structure: This role reports directly to the Sales & Marketing Manager at Marriott's Ko Olina Beach Club
Work Arrangement: On-site, with a flexible schedule including weekends and holidays
Growth Opportunities:
- Advancement within the sales and marketing department
- Transition to other roles within Marriott Vacations Worldwide, such as resort management or corporate positions
- Development of leadership and management skills through training and mentorship programs
ASSUMPTION: Success in this role can lead to various growth opportunities within the company, depending on the individual's performance and interests.
🌍 Location & Work Environment
Office Type: Resort property - Marriott's Ko Olina Beach Club
Office Location(s): Kapolei, Hawaii, United States
Geographic Context:
- Kapolei is located on the island of Oahu, Hawaii
- The resort is situated near beautiful beaches and attractions, offering a pleasant work environment
- Hawaii provides a unique cultural experience, with a diverse community and a tropical climate
Work Schedule: Full-time, with a flexible schedule including weekends and holidays
ASSUMPTION: Working in a resort environment can provide a enjoyable and engaging work experience, with the opportunity to interact with guests from around the world.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Talent Acquisition Manager, Kristal McLaren
- In-person or virtual interview with the Sales & Marketing Manager at Marriott's Ko Olina Beach Club
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication skills in English and Japanese
- Sales skills and persuasiveness
- Customer service orientation
- Adaptability and flexibility
- Problem-solving and decision-making abilities
Application Tips:
- Highlight relevant sales, customer service, or hospitality experience on your resume
- Tailor your cover letter to emphasize your communication skills in English and Japanese, as well as your enthusiasm for the role and the company
- Prepare examples of your sales or customer service achievements to discuss during the interview
ATS Keywords: Trial Membership, Sales, Marketing, Customer Service, Japanese, English, Hospitality, Resort, Vacation Ownership, Timeshare, Marriott
ASSUMPTION: Applicants should be prepared to demonstrate their communication skills in English and Japanese, as well as their sales and customer service abilities, throughout the application and interview process.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Sales performance tracking tools
- Point-of-sale (POS) systems
ASSUMPTION: Familiarity with CRM software and sales performance tracking tools may be beneficial for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Integrity
- Excellence
- Caring
- Collaboration
Work Style:
- Customer-focused
- Sales-driven
- Team-oriented
- Adaptable and flexible
- Results-oriented
Self-Assessment Questions:
- Do you possess strong communication skills in English and Japanese?
- Are you comfortable working in a fast-paced, sales-driven environment?
- Do you enjoy interacting with guests and providing exceptional customer service?
- Are you adaptable and able to work a flexible schedule, including weekends and holidays?
ASSUMPTION: Applicants should assess their fit with the company's values and work style, as well as their comfort with the required communication skills and work schedule, to ensure success in this role.
⚠️ Potential Challenges
- Working a flexible schedule, including weekends and holidays
- Meeting sales targets and volume production goals
- Managing customer expectations and objections
- Adapting to a fast-paced, dynamic work environment
ASSUMPTION: Applicants should be prepared to address these potential challenges and demonstrate their ability to thrive in a demanding sales environment.
📈 Similar Roles Comparison
- This role is similar to other trial membership or sales representative positions within the hospitality and vacation ownership industries
- However, this role offers the unique opportunity to work in a beautiful resort environment and engage with guests from around the world
- Career paths may include advancement within the sales and marketing department or transition to other roles within Marriott Vacations Worldwide
ASSUMPTION: Applicants should research similar roles within the industry to better understand the responsibilities and requirements of this position.
📝 Sample Projects
- Developing and delivering a sales presentation to a group of potential Owners
- Creating a personalized vacation package for a guest, tailored to their interests and needs
- Collaborating with the sales team to create a promotional event for the resort
ASSUMPTION: Applicants should be prepared to discuss their relevant sales, customer service, or hospitality experience and how it has equipped them for success in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role contribute to the overall success of the resort and the company?
- What opportunities are there for growth and advancement within the sales and marketing department?
- How does the company support the development of leadership and management skills?
- What is the work-life balance like for this role, considering the flexible schedule?
ASSUMPTION: Applicants should prepare thoughtful questions to ask during the interview, demonstrating their interest in the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant sales, customer service, or hospitality experience
- Write a cover letter emphasizing your communication skills in English and Japanese, as well as your enthusiasm for the role and the company
- Prepare examples of your sales or customer service achievements to discuss during the interview
- Follow up with the Talent Acquisition Manager, Kristal McLaren, after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
