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Marketing Executive

Careers at Marriott
Full-time
On-site
Saudi Arabia
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Executive

πŸ”Ή Company: Marriott International

πŸ”Ή Location: Saudi Arabia

πŸ”Ή Job Type: Full time

πŸ”Ή Category: Hospitality

πŸ”Ή Date Posted: July 13, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Handling guest calls, requests, and problems to maximize revenue and maintain guest loyalty
  • Processing reservations, changes, and cancellations, as well as redeeming Marriott Rewards points
  • Promoting brand image internally and externally, and performing general office duties
  • Assisting management in training and motivating employees, and serving as a role model

ASSUMPTION: This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset. It also involves multitasking and working well under pressure.

πŸ“‹ Key Responsibilities

βœ… Resolving guest calls, requests, and problems using sales techniques to maximize revenue and maintain guest loyalty

βœ… Processing reservations, changes, and cancellations, as well as redeeming Marriott Rewards points

βœ… Promoting brand image internally and externally, and performing general office duties

βœ… Assisting management in training and motivating employees, and serving as a role model

βœ… Following all company policies and procedures, maintaining confidentiality, and protecting company assets

βœ… Welcoming and acknowledging guests, anticipating and addressing their service needs, and thanking them with genuine appreciation

βœ… Speaking with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones using appropriate etiquette

βœ… Developing and maintaining positive working relationships with others, supporting team goals, and listening and responding appropriately to the concerns of other employees

βœ… Monitoring the performance of others to ensure adherence to quality expectations and standards

βœ… Reading and visually verifying information in a variety of formats, moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance

βœ… Performing other reasonable job duties as requested by Supervisors

ASSUMPTION: This role involves a high level of interaction with guests and team members, requiring strong interpersonal and communication skills. It also requires attention to detail and the ability to multitask.

🎯 Required Qualifications

Education: High school diploma or G.E.D. equivalent

Experience: At least 2 years of related work experience

Required Skills:

  • Strong communication skills
  • Problem-solving abilities
  • Customer-focused mindset
  • Multitasking skills
  • Ability to work well under pressure
  • Proficiency in reservation management systems
  • Familiarity with Marriott Rewards program

Preferred Skills:

  • Previous experience in hospitality or customer service
  • Bilingual or multilingual skills
  • Proficiency in Microsoft Office Suite

ASSUMPTION: While a high school diploma is the minimum requirement, candidates with additional education or relevant certifications may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this position is estimated to be between SAR 8,000 and SAR 12,000 per month, based on industry standards for a Marketing Executive with 2-5 years of experience in the hospitality industry in Saudi Arabia.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Employee discounts on hotel stays and food and beverage outlets
  • Opportunities for career growth and development

Working Hours: This position requires working a full-time schedule, typically Monday through Friday, with the possibility of working on weekends and holidays as needed. The work arrangement is on-site, with no remote work options available.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience. Benefits may also vary depending on the candidate's employment status and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Marriott International is part of the hospitality industry, which is a global industry that includes hotels, motels, resorts, and other types of lodging. The hospitality industry is a significant contributor to the global economy, generating billions of dollars in revenue each year.

Company Size: Marriott International is a large company with over 10,000 properties across more than 30 leading brands in 141 countries and territories. This means that there are many opportunities for career growth and development within the company.

Founded: Marriott International was founded in 1927 by J. Willard and Alice S. Marriott. The company has a long history in the hospitality industry and has grown to become one of the largest and most respected hotel chains in the world.

Company Description:

  • Marriott International is a global leader in the hospitality industry, with a portfolio of approximately 9,000 properties across more than 30 leading brands
  • The company is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture
  • Marriott International is an equal opportunity employer and does not discriminate on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Company Specialties:

  • Hospitality
  • Lodging
  • Business Travel
  • Travel
  • Hotels
  • CSR
  • Sustainability
  • DEI

Company Website: http://www.marriott.com

ASSUMPTION: Marriott International is a well-established company with a strong brand and a reputation for excellence in the hospitality industry. The company's commitment to diversity, inclusion, and equal opportunity is evident in its company culture and hiring practices.

πŸ“Š Role Analysis

Career Level: This position is at the mid-level career stage, requiring at least 2 years of related work experience. The role offers opportunities for career growth and development within the company.

Reporting Structure: The Marketing Executive reports directly to the Marketing Manager and works closely with other departments, such as Sales, Data Administration, and Accounting, to resolve guest calls, requests, or problems.

Work Arrangement: This position requires working on-site, with no remote work options available. The work arrangement is full-time, with the possibility of working on weekends and holidays as needed.

Growth Opportunities:

  • Advancement to a senior marketing role within the company
  • Opportunities to work on special projects or events
  • Potential to transfer to other departments or locations within the company

ASSUMPTION: This role offers opportunities for career growth and development within the company. However, the specific opportunities available may depend on the candidate's qualifications, performance, and the needs of the company.

🌍 Location & Work Environment

Office Type: The office is located in Saudi Arabia and is a corporate office for Marriott International.

Office Location(s): The specific office location is not provided in the job listing.

Geographic Context:

  • Saudi Arabia is a Middle Eastern country with a diverse culture and a growing tourism industry
  • The hospitality industry in Saudi Arabia is a significant contributor to the country's economy
  • The company's location in Saudi Arabia offers opportunities to work with a diverse range of guests and team members

Work Schedule: The work schedule for this position is full-time, with the possibility of working on weekends and holidays as needed. The work arrangement is on-site, with no remote work options available.

ASSUMPTION: The work environment for this position may vary depending on the specific office location and the needs of the company. However, the company's commitment to diversity, inclusion, and equal opportunity is evident in its company culture and hiring practices.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Communication skills
  • Problem-solving abilities
  • Customer-focused mindset
  • Multitasking skills
  • Ability to work well under pressure
  • Familiarity with reservation management systems
  • Understanding of the Marriott Rewards program

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Be prepared to discuss your problem-solving abilities and customer service experience in the interview
  • Research the company and the hospitality industry to demonstrate your knowledge and enthusiasm

ATS Keywords: Marketing, Executive, Guest Service, Sales Techniques, Reservation Management, Marriott Rewards, Customer Loyalty, Problem Solving, Office Duties, Teamwork

ASSUMPTION: The application process for this position may vary depending on the specific needs of the company and the qualifications of the candidate. However, the company's commitment to diversity, inclusion, and equal opportunity is evident in its hiring practices.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite
  • Reservation management systems (e.g., Opera, Delphi, or other proprietary systems)
  • Marriott Rewards program software
  • Customer relationship management (CRM) software

ASSUMPTION: The specific tools and technologies required for this position may vary depending on the needs of the company and the qualifications of the candidate. However, proficiency in Microsoft Office Suite and familiarity with reservation management systems are essential for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Put people first
  • Act with integrity
  • Pursue excellence
  • Embrace change
  • Work together

Work Style:

  • Customer-focused
  • Team-oriented
  • Adaptable
  • Results-driven
  • Innovative

Self-Assessment Questions:

  • Do you have strong communication skills and the ability to work well under pressure?
  • Are you comfortable working in a fast-paced, customer-focused environment?
  • Do you have experience working with reservation management systems and customer loyalty programs?
  • Are you a team player who can work well with others to achieve common goals?

ASSUMPTION: Marriott International values diversity, inclusion, and equal opportunity in its hiring practices. The company seeks candidates who are a good fit for its culture and values, as well as those who can contribute to its mission and goals.

⚠️ Potential Challenges

  • Handling difficult or upset guests in a professional and calm manner
  • Meeting sales targets and revenue goals under pressure
  • Managing multiple tasks and priorities simultaneously
  • Adapting to changes in work schedules or priorities
  • Working in a fast-paced, high-volume environment

ASSUMPTION: This role may present challenges related to handling difficult guests, meeting sales targets, and managing multiple tasks and priorities. However, the company provides training and support to help employees succeed in their roles.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing roles, this position has a stronger focus on guest service and sales techniques
  • In the hospitality industry, this role is similar to a Guest Services Agent or Front Desk Agent, but with a greater emphasis on marketing and sales
  • Career-wise, this role can lead to advancement in marketing or other related fields within the company

ASSUMPTION: This role is unique in its focus on marketing and sales techniques within the hospitality industry. However, it shares similarities with other guest service and front desk roles in terms of customer interaction and problem-solving.

πŸ“ Sample Projects

  • Developing and implementing a marketing campaign to promote a new hotel opening
  • Analyzing guest feedback and making data-driven recommendations to improve guest satisfaction
  • Collaborating with other departments to create targeted promotions and offers for guests

ASSUMPTION: The specific projects that a Marketing Executive may work on will depend on the needs of the company and the goals of the marketing department. However, these projects will likely involve marketing strategy, guest analysis, and collaboration with other departments.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role contribute to the overall marketing strategy of the company?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for its employees?
  • What is the company's approach to diversity, inclusion, and equal opportunity?

ASSUMPTION: These questions are designed to help the candidate understand the role, the company culture, and the opportunities for growth and development. They also demonstrate the candidate's interest in the role and the company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the application link
  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Prepare for the interview by researching the company and the hospitality industry, and practicing your problem-solving and customer service skills
  • Follow up with the hiring manager within 24 hours of the interview to express your appreciation and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.