📌 Core Information
🔹 Job Title: Marketing Executive
🔹 Company: Marriott Vacations Worldwide
🔹 Location: Marriott's Bali Nusa Dua Gardens, Indonesia
🔹 Job Type: Full-Time
🔹 Category: Hospitality
🔹 Date Posted: June 10, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Actively engaging with guests to ensure satisfaction and resolve issues
- Promoting brand awareness and driving sales through effective communication
- Providing concierge services, including transportation arrangements and local attraction information
- Collaborating with team members to maintain a positive work environment and high service standards
ASSUMPTION: This role requires a high level of interpersonal skills and adaptability to thrive in a fast-paced, customer-facing environment.
📋 Key Responsibilities
✅ Actively listen to and respond to guest questions, concerns, and requests, resolving issues and building trust
✅ Promote brand image internally and externally while maximizing revenue and maintaining guest loyalty
✅ Assist guests with transportation needs and provide information about local attractions
✅ Communicate professionally and effectively with guests and colleagues
✅ Support team members and maintain a positive work environment
✅ Comply with quality assurance expectations and standards
✅ Follow company and department policies and procedures
ASSUMPTION: This role involves a significant amount of multitasking and requires strong organizational skills to manage multiple guest interactions and tasks simultaneously.
🎯 Required Qualifications
Education: High school diploma or equivalent required
Experience: 0-2 years of relevant experience in hospitality, sales, or customer service
Required Skills:
- Excellent communication skills in English, both verbal and written
- Strong interpersonal skills and customer service orientation
- Adaptability and stress tolerance
- Integrity and dependability
- Proficiency in using computer systems (Goldmine, Timeshareware, Outlook, Word, and Excel)
Preferred Skills:
- Proficiency in Asian languages (Japanese, Thai, Cantonese, Mandarin, Indonesian)
- Previous experience in telemarketing or personal contact sales
ASSUMPTION: While not explicitly stated, previous experience in hospitality or customer service is likely to be beneficial for this role.
💰 Compensation & Benefits
Salary Range: Industry standards for entry-level marketing executives in Indonesia range from IDR 8,000,000 to IDR 12,000,000 per month (approximately USD $560 - $850).
Benefits:
- Employee discounts on hotel stays and services
- Opportunities for career growth within the Marriott organization
- Potential for performance-based bonuses and incentives
Working Hours: Full-time, 40 hours per week, including evenings, weekends, and holidays as needed
ASSUMPTION: The provided salary range is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality
Company Size: Marriott Vacations Worldwide has over 10,000 employees globally, providing a large network of opportunities for career growth and development.
Founded: Marriott Vacations Worldwide is a subsidiary of Marriott International, founded in 1927, and has been operating as a separate entity since 2011.
Company Description:
- Marriott Vacations Worldwide encompasses a diverse portfolio of businesses and a distinctive family of brands
- Innovation, integrity, and excellence drive the company's mission to deliver unforgettable experiences that make vacation dreams come true
- The company fosters a culture of caring and collaboration, empowering people to live their most fulfilling lives
Company Specialties:
- Hospitality
- Travel
- Leisure Travel
- Vacation Ownership
- Customer Service
- Resort Operations
- Sales
- Marketing
- Corporate
- Finance
- Accounting
- IT
- Call Center
- CSR
- and Timeshare
Company Website: https://www.marriottvacationsworldwide.com/
ASSUMPTION: Marriott Vacations Worldwide's extensive global presence and diverse portfolio of brands offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: Entry-level
Reporting Structure: This role reports directly to the Resort Manager or a designated supervisor within the resort's marketing department.
Work Arrangement: On-site, full-time, with a flexible schedule that may include evenings, weekends, and holidays.
Growth Opportunities:
- Progression to senior marketing roles within the resort or other Marriott properties
- Cross-functional opportunities in other departments, such as sales or guest services
- Potential for international assignments within the Marriott organization
ASSUMPTION: Successful performance in this role may lead to opportunities for career advancement within the Marriott organization.
🌍 Location & Work Environment
Office Type: Resort property
Office Location(s): Marriott's Bali Nusa Dua Gardens, Indonesia
Geographic Context:
- Bali, Indonesia, is a popular tourist destination with a tropical climate and rich cultural heritage
- The resort is located in the Nusa Dua area, known for its upscale hotels, white-sand beaches, and high-end shopping
- The resort offers a luxurious and vibrant work environment, with opportunities to interact with guests from around the world
Work Schedule: Full-time, with a flexible schedule that may include evenings, weekends, and holidays as needed
ASSUMPTION: The resort's upscale environment and international guest base provide a unique and dynamic work setting for the Marketing Executive.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening to assess communication skills and cultural fit
- In-person or virtual interview with the resort's hiring manager or a panel of interviewers
- Background check and reference verification for the final candidate
Key Assessment Areas:
- Communication skills and fluency in English
- Customer service orientation and problem-solving abilities
- Adaptability and stress tolerance in a fast-paced environment
- Cultural awareness and sensitivity
Application Tips:
- Tailor your resume to highlight relevant experience in hospitality, sales, or customer service
- Prepare examples of your problem-solving skills and customer service experiences
- Demonstrate your enthusiasm for the hospitality industry and Marriott Vacations Worldwide
ATS Keywords: Guest Relations, Sales, Concierge Services, Communication, Team Work, Quality Assurance, Customer Service, Interpersonal Skills, Adaptability, Integrity, Dependability, Positive Demeanor, Stress Tolerance, Listening, Telemarketing, Presentation
ASSUMPTION: The interview process for this role will likely focus on assessing the candidate's communication skills, cultural fit, and problem-solving abilities in a customer-facing environment.
🛠️ Tools & Technologies
- Goldmine (CRM software)
- Timeshareware (property management system)
- Microsoft Office Suite (Outlook, Word, Excel)
ASSUMPTION: Familiarity with these tools and systems is essential for this role, and candidates should be prepared to demonstrate their proficiency during the interview process.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Integrity
- Excellence
- Caring
- Collaboration
Work Style:
- Customer-focused
- Adaptable and flexible
- Team-oriented
- Results-driven
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-facing environment?
- Are you comfortable working flexible hours, including evenings, weekends, and holidays?
- Do you possess strong interpersonal skills and a positive demeanor?
ASSUMPTION: Candidates should assess their fit with Marriott Vacations Worldwide's company values and work style to ensure a successful and fulfilling career.
⚠️ Potential Challenges
- Managing multiple guest interactions and tasks simultaneously in a fast-paced environment
- Adapting to a diverse range of guests from various cultural backgrounds
- Maintaining a positive attitude and professional demeanor under stress or challenging situations
- Balancing work-life responsibilities with a flexible and sometimes unpredictable work schedule
ASSUMPTION: Prospective candidates should be aware of these potential challenges and assess their ability to thrive in this dynamic work environment.
📈 Similar Roles Comparison
- Compared to other marketing executive roles in the hospitality industry, this position may offer more direct guest interaction and sales responsibilities
- Industry-specific context: The hospitality industry in Bali, Indonesia, is competitive and fast-paced, with a strong focus on customer service and satisfaction
- Career path comparison: Successful performance in this role may lead to opportunities for career advancement within the Marriott organization, including potential international assignments
ASSUMPTION: Candidates should research similar roles in the hospitality industry to better understand the unique aspects of this position and the industry as a whole.
📝 Sample Projects
- Developing and implementing a targeted marketing campaign to increase guest satisfaction and drive sales
- Collaborating with the resort's sales team to create and execute promotional events or activities
- Conducting market research to identify trends and opportunities in the hospitality industry
ASSUMPTION: These sample projects are intended to provide insight into the types of tasks and responsibilities associated with this role, but may not be exhaustive or representative of all potential projects.
❓ Key Questions to Ask During Interview
- How does this role contribute to the overall success of the resort and Marriott Vacations Worldwide?
- What opportunities exist for career growth and development within the resort or the broader Marriott organization?
- How does the resort support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does the resort foster a culture of innovation and excellence among its employees?
ASSUMPTION: These key questions are designed to help candidates better understand the role, the company culture, and the opportunities for career growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in hospitality, sales, or customer service
- Prepare a cover letter expressing your enthusiasm for the hospitality industry and Marriott Vacations Worldwide
- Prepare examples of your problem-solving skills and customer service experiences
- Follow up with the resort's human resources department one week after submitting your application to confirm receipt and inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
