Marketing Executive

📌 Core Information

🔹 Job Title: Marketing Executive

🔹 Company: Marriott Vacations Worldwide

🔹 Location: Mexico

🔹 Job Type: On-site

🔹 Category: Not specified

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Serving as a front-line marketing representative
• Qualifying leads and generating tour flow
• Providing exceptional guest service
• Performing quantitative and qualitative business analysis

ASSUMPTION: It is assumed that the role will involve significant interaction with guests and potential customers to promote the vacation club program, requiring strong interpersonal skills.

📋 Key Responsibilities

✅ Qualify leads and generate interest in the vacation club program

✅ Provide concierge services and guest information

✅ Conduct promotional presentations and tours

✅ Maintain positive relationships with hotel and company staff

✅ Handle administrative tasks and attend mandatory trainings

✅ Implement insights for process improvement

ASSUMPTION: It is assumed that the executive role may require flexibility in job duties to accommodate guest needs and promotions.

🎯 Required Qualifications

Education: High School Diploma required

Experience: Minimum one year in customer service, sales, or marketing

Required Skills:

• Bilingual in English and Spanish
• Strong written and verbal communication
• Relationship-building and teamwork
• Flexibility and professionalism

Preferred Skills:

• Experience in hospitality or resort operations
• Familiarity with marketing metrics and tools

ASSUMPTION: The requirement for bilingual skills is essential due to the location in Mexico, where interaction with both English and Spanish-speaking guests is common.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Health insurance
• Paid time off
• Employee discounts at Marriott properties

Working Hours: 40 hours per week with potential evening, weekend, and holiday shifts

ASSUMPTION: Compensation details are not provided; it is assumed they are competitive within the hospitality industry.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitality

Company Size: 10,001+ employees, suggesting extensive resources and networking opportunities

Founded: Not specified

Company Description:

• Delivers unforgettable vacation experiences
• Committed to integrity and customer care
• Focus on employee growth and cultural engagement

Company Specialties:

• Hospitality
• Vacation Ownership
• Resort Operations

Company Website: https://www.marriottvacationsworldwide.com/

ASSUMPTION: The company’s global reach and focus on cultural experiences likely offer a dynamic and diverse work environment.

📊 Role Analysis

Career Level: Entry to early career

Reporting Structure: Likely reports to the Marketing Supervisor

Work Arrangement: Primarily on-site

Growth Opportunities:

• Potential for advancement within the marketing department
• Opportunities to specialize in resort operations
• Cross-training in related departments

ASSUMPTION: Growth within the company is supported by its culture of employee development and regular training sessions.

🌍 Location & Work Environment

Office Type: On-site location within a resort

Office Location(s): Operations in various resorts across Mexico

Geographic Context:

• Cultural and tourist-friendly region
• Scenic and vacation-centric environment
• Opportunities to engage with international guests

Work Schedule: Flexible with varied shifts

ASSUMPTION: The role within a resort setting may involve dynamic and changeable working conditions based on guest demand.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person or video interviews

Key Assessment Areas:

• Customer service skills
• Sales techniques and capabilities
• Bilingual communication abilities

Application Tips:

• Highlight any prior hospitality experience
• Emphasize bilingual abilities and communication skills
• Prepare examples of handling guest interactions

ATS Keywords: Customer Service, Sales, Marketing, Bilingual, Concierge

ASSUMPTION: The emphasis on hospitality experience is crucial, as the environment demands exceptional service.

🛠️ Tools & Technologies

• CRM software
• Office productivity tools (e.g., Microsoft Office)
• Guest service platforms

ASSUMPTION: Employees likely use standard hospitality and office software for daily operations.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellence
• Teamwork

Work Style:

• Communicative and open work environment
• Focus on customer-centric service
• Encouragement of professional development

Self-Assessment Questions:

• Am I comfortable in a dynamic resort setting?
• Do I excel in bilingual communication?
• Can I adapt to flexible work hours?

ASSUMPTION: A strong cultural fit involves aligning with the company’s dedication to customer satisfaction and team collaboration.

⚠️ Potential Challenges

• Handling diverse guest expectations
• Balancing multiple tasks under high demand
• Adapting to varied shift schedules
• Maintaining service quality in busy periods

ASSUMPTION: The role may demand high adaptability and stress management skills due to the dynamic resort environment.

📈 Similar Roles Comparison

• Often requires related experience in hospitality or sales fields
• Emphasis on multilingual abilities based on location
• Demands high customer interaction and satisfaction levels

ASSUMPTION: Similar positions in the industry also emphasize customer service excellence and flexibility.

📝 Sample Projects

• Organizing promotional tours for potential club members
• Developing guest service initiatives
• Collaborating on marketing campaigns for resort activities

ASSUMPTION: Projects likely focus on enhancing guest experiences and promoting the vacation club.

❓ Key Questions to Ask During Interview

• What training programs are available for new employees?
• How does the company support career development?
• What are the metrics for success in this role?
• How is guest feedback incorporated into service improvements?
• What are the common challenges faced in this position?

ASSUMPTION: These questions help evaluate company support systems and operational expectations for the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the company career portal
• Ensure your resume highlights customer service and bilingual skills
• Prepare for a potential interview by understanding the company’s values
• Research current hospitality trends for interviews
• Follow up politely to express continued interest post-application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.