🔹 Job Title: Marketing Executive Host - Asia
🔹 Company: MGM Resorts International
🔹 Location: Borgata, Atlantic City, New Jersey
🔹 Job Type: Full-Time
🔹 Category: Hospitality & Tourism
🔹 Date Posted: July 29, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires strong interpersonal skills, judgment, and the ability to work in a fast-paced, high-energy environment. Previous experience in customer service or hospitality is preferred but not required.
✅ Evaluate customers’ casino activity to provide corresponding incentives and may have authorization to approve minimum amount of comps and allowances
✅ Assist in maintaining and developing property’s customer base through meeting and interacting with customers
✅ Ensure customers from assigned regions are greeted upon check-in & check-out, and provides personalized service throughout their stay to the satisfaction of the customer
✅ Process customers’ reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems
✅ If authorized, grant marker authorization limits to qualifying customers
✅ Attend special event functions when appropriate to promote marketing efforts and greet customers
✅ Maintain highly confidential customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies
✅ Resolve customer disputes and complaints to the satisfaction of the customer and the company
✅ Comply with all local laws, Title 31 and attends all the mandatory compliance and training sessions
ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Education: Bachelor's Degree
Experience: 1+ Years of Prior Relevant Experience
Required Skills:
Preferred Skills:
ASSUMPTION: While not explicitly stated, proficiency in Asian languages and knowledge of the gaming industry would be beneficial for this role, given the focus on Asian customers.
Salary Range: $51,800.00 - $86,400.00 per year
Benefits:
Working Hours: Full-time, 40 hours per week. May include evenings, weekends, and holidays.
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the hospitality industry. Actual salary may vary based on factors such as location and experience.
Industry: Hospitality & Tourism
Company Size: 10,001+ employees
Founded: 2000
Company Description:
Company Specialties:
Company Website: www.mgmresorts.com
ASSUMPTION: MGM Resorts International is a well-established company in the hospitality industry, known for its high-quality resorts and casinos. This role offers an opportunity to work in a dynamic and exciting environment.
Career Level: Entry-Level
Reporting Structure: Reports to the Executive Casino Host Manager
Work Arrangement: On-site, full-time
Growth Opportunities:
ASSUMPTION: This role offers opportunities for career growth and development within the company, given its large size and global presence.
Office Type: Casino Resort
Office Location(s): Borgata, Atlantic City, New Jersey
Geographic Context:
Work Schedule: Full-time, 40 hours per week. May include evenings, weekends, and holidays.
ASSUMPTION: The work environment is fast-paced and high-energy, with a focus on providing exceptional customer service in a casino resort setting.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Service, Relationship Building, Judgment, Conflict Resolution, Privacy Enforcement, Event Promotion, Reservation Processing, Incentive Evaluation, CRM, Gaming Industry
ASSUMPTION: The application process for this role is likely to be competitive, given the high profile of the company and the nature of the position. Applicants should highlight their relevant skills and experience in their application materials.
ASSUMPTION: Familiarity with CRM software and the gaming industry may be beneficial for this role, but is not explicitly required.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: MGM Resorts International values employees who are dedicated to providing exceptional customer service, working well in a team, and maintaining high standards of integrity and professionalism.
ASSUMPTION: This role may present challenges related to customer service, work environment, and maintaining confidentiality. Applicants should be prepared to handle these challenges effectively.
ASSUMPTION: This role is similar to other executive casino host positions, but may offer unique opportunities for growth and development within MGM Resorts International.
ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities associated with this role, but may not be representative of all duties performed.
ASSUMPTION: These questions are intended to help applicants better understand the role, the company, and the work environment, and to demonstrate their interest and preparation for the position.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.