π Core Information
πΉ Job Title: Marketing Greeter
πΉ Company: Travel + Leisure Co.
πΉ Location: Austin, Texas, United States
πΉ Job Type: Full-Time
πΉ Category: Hospitality & Tourism
πΉ Date Posted: June 20, 2025
πΉ Experience Level: Entry Level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Acting as a brand ambassador for Travel+Leisure at events
- Engaging with the public in face-to-face conversations
- Sharing information about the vacation club experience
- Working a flexible schedule, including evenings, weekends, and holidays
- Standing for hours at a time indoors and outdoors
ASSUMPTION: This role requires a high level of energy, outgoing personality, and the ability to handle rejection while maintaining a positive attitude.
π Key Responsibilities
β
Attend events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel+Leisure
β
Engage in face-to-face conversations with prospective customers and share information about the vacation club experience
β
Maintain a professional appearance and a cordial attitude towards all guests and staff
β
Work independently or with others as needed
β
Lift up to 50 pounds as required
ASSUMPTION: This role involves a significant amount of standing, walking, and talking, so physical stamina is essential.
π― Required Qualifications
Education: High school diploma or equivalent
Experience: At least one year of customer service experience
Required Skills:
- Excellent communication skills
- Strong interpersonal skills
- Ability to work independently and within a team environment
- Physical stamina to stand for hours at a time
- Ability to lift up to 50 pounds
Preferred Skills:
- Previous experience in event marketing or hospitality
- Fluency in a second language
ASSUMPTION: While not explicitly stated, having experience in event marketing or hospitality could be beneficial for this role.
π° Compensation & Benefits
Salary Range: $25,000 - $30,000 per year (Based on industry standards for entry-level marketing roles in Austin, TX)
Benefits:
- Medical, Dental, and Vision insurance
- Flexible spending accounts
- Life and accident coverage
- Disability insurance
- Paid time off, parental leave, and holidays (for full-time employees)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Working Hours: Full-time availability required to work weekends, daytime, and nighttime
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in Austin, TX. Actual salary may vary based on individual qualifications and company policy.
π Applicant Insights
π Company Context
Industry: Hospitality & Tourism
Company Size: 10,001+ employees
Founded: 1972 (as a part of Wyndham Worldwide, Travel + Leisure Co. was spun off in 2021)
Company Description:
- Travel + Leisure Co. is the worldβs leading vacation ownership and travel membership company
- Offers a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands
- Dedicated associates help the company achieve its mission to put the world on vacation
Company Specialties:
- Vacation ownership
- Travel membership
- Hospitality services
Company Website: travelandleisureco.com
ASSUMPTION: Travel + Leisure Co. is a large, established company in the hospitality industry with a global presence and a wide range of brands.
π Role Analysis
Career Level: Entry Level
Reporting Structure: This role reports directly to the Marketing Manager
Work Arrangement: On-site, with a flexible schedule including evenings, weekends, and holidays
Growth Opportunities:
- Potential to move into other marketing or hospitality roles within the company
- Opportunities to work at different events and locations
- Chance to develop event marketing and customer service skills
ASSUMPTION: As an entry-level role, growth opportunities may be limited initially but could expand as the applicant gains experience and demonstrates strong performance.
π Location & Work Environment
Office Type: Event-based, with no dedicated office space
Office Location(s): Austin, Texas
Geographic Context:
- Austin is the capital city of Texas and is known for its vibrant music and arts scene
- The city has a humid subtropical climate, with hot summers and mild winters
- Austin is home to numerous tech companies and has a growing job market
Work Schedule: Full-time availability required to work weekends, daytime, and nighttime
ASSUMPTION: This role may involve working at various event locations within the Austin area, so applicants should be comfortable with travel and working in different environments.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and offer
Key Assessment Areas:
- Communication skills
- Interpersonal skills
- Customer service experience
- Physical stamina
Application Tips:
- Highlight any relevant experience in event marketing, hospitality, or customer service
- Tailor your resume to emphasize skills and experiences that match the required qualifications
- Prepare for behavioral interview questions that focus on customer service and event management scenarios
ATS Keywords: Marketing, Greeter, Customer Service, Event, Hospitality, Travel, Leisure, Brand Ambassador, Public Interaction, Face-to-Face Conversations
ASSUMPTION: The application process may vary depending on the specific needs of the company and the hiring manager.
π οΈ Tools & Technologies
- Event management software (e.g., Eventbrite, Cvent)
- Customer relationship management software (e.g., Salesforce, HubSpot)
- Social media platforms (e.g., Facebook, Instagram, Twitter)
ASSUMPTION: The specific tools and technologies used may vary depending on the events and the company's internal systems.
π Cultural Fit Considerations
Company Values:
- Putting the world on vacation
- Innovation and growth
- Excellence in customer service
Work Style:
- Energetic and outgoing personality
- Ability to handle rejection while maintaining a positive attitude
- Willingness to work a flexible schedule
Self-Assessment Questions:
- Do you enjoy meeting new people and engaging in face-to-face conversations?
- Are you comfortable working a flexible schedule, including evenings, weekends, and holidays?
- Can you maintain a professional appearance and a cordial attitude under pressure?
ASSUMPTION: Applicants should assess their fit with the company's values and work style to ensure a successful and enjoyable work experience.
β οΈ Potential Challenges
- Dealing with rejection from potential customers
- Working long hours on your feet at events
- Adapting to a flexible schedule, including evenings, weekends, and holidays
- Traveling to various event locations within the Austin area
ASSUMPTION: These challenges can be mitigated by maintaining a positive attitude, staying organized, and prioritizing self-care.
π Similar Roles Comparison
- Marketing Coordinator: More focused on planning and executing marketing campaigns, rather than direct customer interaction
- Event Coordinator: Similar role, but may involve more logistical tasks and less direct customer interaction
- Brand Ambassador (other companies): Similar role, but may have different responsibilities and company-specific requirements
ASSUMPTION: Applicants should research similar roles within and outside the company to better understand the responsibilities and requirements.
π Sample Projects
- Planning and executing a successful event booth at a trade show or festival
- Creating engaging and informative marketing materials to distribute at events
- Developing a strategy to overcome common customer objections or concerns
ASSUMPTION: These sample projects are intended to give applicants an idea of the types of tasks they may encounter in this role.
β Key Questions to Ask During Interview
- What are the most common challenges faced by Greeters in this role?
- How does the company support work-life balance for employees with flexible schedules?
- What opportunities are there for growth and development within the company?
- How does the company measure the success of its Greeters?
- What is the company culture like, and how does this role contribute to it?
ASSUMPTION: These questions are designed to help applicants better understand the role, the company, and the work environment.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your customer service experience, event management skills, and any relevant industry-specific experience
- Prepare for your interview by practicing common customer service scenarios and researching the company and its values
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.