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Marketing Greeter

Travel + Leisure Co.
Full-time
On-site
Austin, Texas, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Greeter

πŸ”Ή Company: Travel + Leisure Co.

πŸ”Ή Location: Austin, Texas, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Hospitality & Tourism

πŸ”Ή Date Posted: June 20, 2025

πŸ”Ή Experience Level: Entry Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Acting as a brand ambassador for Travel+Leisure at events
  • Engaging with the public in face-to-face conversations
  • Sharing information about the vacation club experience
  • Working a flexible schedule, including evenings, weekends, and holidays
  • Standing for hours at a time indoors and outdoors

ASSUMPTION: This role requires a high level of energy, outgoing personality, and the ability to handle rejection while maintaining a positive attitude.

πŸ“‹ Key Responsibilities

βœ… Attend events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel+Leisure

βœ… Engage in face-to-face conversations with prospective customers and share information about the vacation club experience

βœ… Maintain a professional appearance and a cordial attitude towards all guests and staff

βœ… Work independently or with others as needed

βœ… Lift up to 50 pounds as required

ASSUMPTION: This role involves a significant amount of standing, walking, and talking, so physical stamina is essential.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: At least one year of customer service experience

Required Skills:

  • Excellent communication skills
  • Strong interpersonal skills
  • Ability to work independently and within a team environment
  • Physical stamina to stand for hours at a time
  • Ability to lift up to 50 pounds

Preferred Skills:

  • Previous experience in event marketing or hospitality
  • Fluency in a second language

ASSUMPTION: While not explicitly stated, having experience in event marketing or hospitality could be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $25,000 - $30,000 per year (Based on industry standards for entry-level marketing roles in Austin, TX)

Benefits:

  • Medical, Dental, and Vision insurance
  • Flexible spending accounts
  • Life and accident coverage
  • Disability insurance
  • Paid time off, parental leave, and holidays (for full-time employees)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Working Hours: Full-time availability required to work weekends, daytime, and nighttime

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in Austin, TX. Actual salary may vary based on individual qualifications and company policy.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality & Tourism

Company Size: 10,001+ employees

Founded: 1972 (as a part of Wyndham Worldwide, Travel + Leisure Co. was spun off in 2021)

Company Description:

  • Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company
  • Offers a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands
  • Dedicated associates help the company achieve its mission to put the world on vacation

Company Specialties:

  • Vacation ownership
  • Travel membership
  • Hospitality services

Company Website: travelandleisureco.com

ASSUMPTION: Travel + Leisure Co. is a large, established company in the hospitality industry with a global presence and a wide range of brands.

πŸ“Š Role Analysis

Career Level: Entry Level

Reporting Structure: This role reports directly to the Marketing Manager

Work Arrangement: On-site, with a flexible schedule including evenings, weekends, and holidays

Growth Opportunities:

  • Potential to move into other marketing or hospitality roles within the company
  • Opportunities to work at different events and locations
  • Chance to develop event marketing and customer service skills

ASSUMPTION: As an entry-level role, growth opportunities may be limited initially but could expand as the applicant gains experience and demonstrates strong performance.

🌍 Location & Work Environment

Office Type: Event-based, with no dedicated office space

Office Location(s): Austin, Texas

Geographic Context:

  • Austin is the capital city of Texas and is known for its vibrant music and arts scene
  • The city has a humid subtropical climate, with hot summers and mild winters
  • Austin is home to numerous tech companies and has a growing job market

Work Schedule: Full-time availability required to work weekends, daytime, and nighttime

ASSUMPTION: This role may involve working at various event locations within the Austin area, so applicants should be comfortable with travel and working in different environments.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Background check and offer

Key Assessment Areas:

  • Communication skills
  • Interpersonal skills
  • Customer service experience
  • Physical stamina

Application Tips:

  • Highlight any relevant experience in event marketing, hospitality, or customer service
  • Tailor your resume to emphasize skills and experiences that match the required qualifications
  • Prepare for behavioral interview questions that focus on customer service and event management scenarios

ATS Keywords: Marketing, Greeter, Customer Service, Event, Hospitality, Travel, Leisure, Brand Ambassador, Public Interaction, Face-to-Face Conversations

ASSUMPTION: The application process may vary depending on the specific needs of the company and the hiring manager.

πŸ› οΈ Tools & Technologies

  • Event management software (e.g., Eventbrite, Cvent)
  • Customer relationship management software (e.g., Salesforce, HubSpot)
  • Social media platforms (e.g., Facebook, Instagram, Twitter)

ASSUMPTION: The specific tools and technologies used may vary depending on the events and the company's internal systems.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Putting the world on vacation
  • Innovation and growth
  • Excellence in customer service

Work Style:

  • Energetic and outgoing personality
  • Ability to handle rejection while maintaining a positive attitude
  • Willingness to work a flexible schedule

Self-Assessment Questions:

  • Do you enjoy meeting new people and engaging in face-to-face conversations?
  • Are you comfortable working a flexible schedule, including evenings, weekends, and holidays?
  • Can you maintain a professional appearance and a cordial attitude under pressure?

ASSUMPTION: Applicants should assess their fit with the company's values and work style to ensure a successful and enjoyable work experience.

⚠️ Potential Challenges

  • Dealing with rejection from potential customers
  • Working long hours on your feet at events
  • Adapting to a flexible schedule, including evenings, weekends, and holidays
  • Traveling to various event locations within the Austin area

ASSUMPTION: These challenges can be mitigated by maintaining a positive attitude, staying organized, and prioritizing self-care.

πŸ“ˆ Similar Roles Comparison

  • Marketing Coordinator: More focused on planning and executing marketing campaigns, rather than direct customer interaction
  • Event Coordinator: Similar role, but may involve more logistical tasks and less direct customer interaction
  • Brand Ambassador (other companies): Similar role, but may have different responsibilities and company-specific requirements

ASSUMPTION: Applicants should research similar roles within and outside the company to better understand the responsibilities and requirements.

πŸ“ Sample Projects

  • Planning and executing a successful event booth at a trade show or festival
  • Creating engaging and informative marketing materials to distribute at events
  • Developing a strategy to overcome common customer objections or concerns

ASSUMPTION: These sample projects are intended to give applicants an idea of the types of tasks they may encounter in this role.

❓ Key Questions to Ask During Interview

  • What are the most common challenges faced by Greeters in this role?
  • How does the company support work-life balance for employees with flexible schedules?
  • What opportunities are there for growth and development within the company?
  • How does the company measure the success of its Greeters?
  • What is the company culture like, and how does this role contribute to it?

ASSUMPTION: These questions are designed to help applicants better understand the role, the company, and the work environment.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your customer service experience, event management skills, and any relevant industry-specific experience
  • Prepare for your interview by practicing common customer service scenarios and researching the company and its values
  • Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.