🔹 Job Title: Marketing Intern
🔹 Company: Old Mutual Limited
🔹 Location: Johannesburg, Gauteng, South Africa
🔹 Job Type: Full-Time, Intern
🔹 Category: Marketing
🔹 Date Posted: July 1, 2025
🔹 Experience Level: Entry Level (0-2 years)
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role is designed to provide a broad range of experiences, allowing interns to explore different aspects of marketing and professional services within Old Mutual.
✅ Client Issue Diagnosis: Collate and conduct initial analysis of information to support the diagnosis of underlying client issues and problems, and the design of single solutions.
✅ Customer Service: Provide quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
✅ Community of Practice Management: Participate in a community of practice in a defined area of expertise or consulting to begin to build own expertise.
✅ Product/Service Information: Provide advanced product/service information.
✅ Data Collection and Analysis: Extract relevant data from information provided by others, and input it into spreadsheets or standard formats.
✅ Knowledge Management: Collect and create content, best practices, and case studies to capture and share knowledge.
✅ Personal Capability Building: Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
✅ Solutions Analysis: Find the most effective ways to respond to routine functional inquiries. Involves following procedures and precedents.
✅ Operational Compliance: Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
✅ Improvement/Innovation: Support others by implementing improvements and carrying out simple change management tasks.
ASSUMPTION: This role requires a mix of analytical, customer service, and creative skills, with a focus on continuous learning and improvement.
Education: NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Required Skills:
Preferred Skills:
ASSUMPTION: While not explicitly stated, candidates with strong communication, analytical, and problem-solving skills will likely excel in this role.
Salary Range: As this is an internship, the salary range is not provided. However, interns at Old Mutual typically receive a stipend. The average monthly stipend for marketing interns in South Africa is around ZAR 6,000 - 8,000 (USD 400 - 530).
Benefits:
Working Hours: 40 hours per week, Monday to Friday, with flexibility for project demands.
ASSUMPTION: The salary range provided is an estimate based on industry standards for marketing internships in South Africa. Actual compensation may vary based on individual performance and business needs.
Industry: Old Mutual is a leading pan-African financial services group, offering a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
Company Size: Old Mutual has over 30,000 employees and operates in 14 countries across two regions (Africa and Asia). As an intern, you will be part of a large, diverse organization with ample opportunities for growth and learning.
Founded: Old Mutual was founded in 1845 and has a rich history of helping customers achieve their lifetime financial goals while contributing to the betterment of African communities.
Company Description:
Company Specialties:
Company Website: http://www.oldmutual.co.za
ASSUMPTION: Old Mutual's diverse range of financial services and commitment to employee development make it an attractive choice for marketing interns looking to gain experience in a dynamic and growing industry.
Career Level: This role is an entry-level position, designed to provide interns with a broad range of experiences across professional services and marketing.
Reporting Structure: The Marketing Intern will report directly to the Marketing Manager or a designated supervisor within the marketing department.
Work Arrangement: This role is on-site, with the primary work location being the Old Mutual headquarters in Sandton, Johannesburg. However, there may be opportunities for remote work or work from other Old Mutual offices, depending on business needs and project requirements.
Growth Opportunities:
ASSUMPTION: This role offers interns the opportunity to gain valuable experience in marketing and professional services, with potential for growth and development within the organization.
Office Type: Old Mutual's headquarters in Sandton, Johannesburg, is a modern, professional office environment with state-of-the-art facilities and amenities.
Office Location(s): 107 Rivonia Road, Sandton, Gauteng 2196, ZA
Geographic Context:
Work Schedule: The standard work schedule is Monday to Friday, 8:00 AM to 5:00 PM, with a one-hour lunch break. However, the work schedule may vary depending on project demands and business needs.
ASSUMPTION: The on-site work environment at Old Mutual's headquarters in Sandton offers interns a professional and dynamic setting in which to gain valuable experience and develop their skills.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Marketing, Intern, Customer Service, Data Analysis, Problem-Solving, Communication, Teamwork, Financial Services, Professional Services, Knowledge Management, Continuous Learning
ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing candidates' communication, analytical, and customer service skills, as well as their fit with Old Mutual's company culture and values.
ASSUMPTION: As an intern, you will be expected to have a basic understanding of common office software and be willing to learn and utilize other tools and technologies as needed to perform your job effectively.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Old Mutual values candidates who demonstrate a strong customer focus, a commitment to continuous learning, and a collaborative work style that aligns with the company's values and culture.
ASSUMPTION: As an intern, you may face challenges balancing multiple tasks and adapting to a dynamic work environment. However, Old Mutual's commitment to employee development and growth opportunities can help you overcome these challenges and succeed in your role.
ASSUMPTION: This role offers interns a unique opportunity to gain valuable experience in marketing and professional services within a large and diverse organization, with potential for growth and development within the company.
ASSUMPTION: As an intern, you will have the opportunity to work on a variety of projects that showcase your analytical, customer service, and creative skills, and contribute to the success of the marketing department and the organization as a whole.
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to success, while also providing you with valuable information to make an informed decision about the opportunity.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.