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Marketing Manager

LMCU
Full-time
On-site
Grand Rapids, Michigan, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Manager

πŸ”Ή Company: Lake Michigan Credit Union (LMCU)

πŸ”Ή Location: Grand Rapids, MI

πŸ”Ή Job Type: Full-time, exempt

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: 2025-04-23

πŸ”Ή Experience Level: 5-8 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Serving as a liaison between marketing and internal business groups
  • Creating and implementing annual marketing plans
  • Managing CRM systems and data segmentation
  • Conducting research and analysis
  • Collaborating with cross-functional teams

ASSUMPTION: This role requires a balance of strategic planning and hands-on execution, with a focus on driving marketing efforts that align with business goals.

πŸ“‹ Key Responsibilities

βœ… Serve as the primary point of contact between marketing and internal business groups, understanding their goals and objectives

βœ… Create and help implement a 12-month annual marketing plan for each client, including a marketing calendar and tracking variables

βœ… Maintain a thorough understanding of clients' business environments and goals through meetings, research, and industry trend analysis

βœ… Manage the CRM system and data segmentation to identify opportunities for business growth

βœ… Conduct regular client meetings, provide ideas and suggestions, and develop written call reports

βœ… Manage the tracking and evaluation of marketing projects, make recommendations for improvement, and provide analysis and reporting

βœ… Organize and present research findings in written reports and communicate relevant findings to clients and marketing staff

βœ… Ensure projects are completed in a timely manner by working with marketing staff and clients, and communicating status to all relevant parties

ASSUMPTION: This role involves a mix of strategic planning, project management, and client relationship management, with a strong focus on data-driven decision making.

🎯 Required Qualifications

Education: Bachelor's degree in advertising, marketing, or business. Master's degree in communication or MBA, preferred but not required.

Experience: Five to eight years of similar or related experience, including preparatory experience, in a marketing role.

Required Skills:

  • Proficient with Excel, PowerPoint, Word, and CRM (Microsoft Dynamics)
  • Proficient at problem-solving
  • Excellent analytical and math skills - calculations, forecasts, and budgeting

Preferred Skills:

  • Experience with marketing automation tools
  • Familiarity with the financial services industry

ASSUMPTION: Candidates should have a strong foundation in marketing principles, with a proven track record of driving results in a similar role.

πŸ’° Compensation & Benefits

Salary Range: $75,000 - $95,000 (Based on industry standards for a Marketing Manager with 5-8 years of experience in Grand Rapids, MI)

Benefits:

  • Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and Vision
  • Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
  • Retirement options like 401(k) with company match and pension
  • Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time
  • Tuition reimbursement

Working Hours: 38 hours per week, Monday through Friday, with some flexibility for meetings and project deadlines

ASSUMPTION: The salary range is an estimate based on industry standards for a Marketing Manager with the required experience level in the Grand Rapids area. Benefits are subject to change and may vary based on employee eligibility.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Banking and Financial Services

Company Size: 1,001-5,000 employees (Large organization with established processes and a focus on member-centric culture)

Founded: 1933 (LMCU has a long history and is well-established in the Grand Rapids community)

Company Description:

  • LMCU is a not-for-profit institution, owned by its members, offering lower fees, better savings and checking interest rates, lower cost mortgages, and other advantages compared to traditional banks
  • LMCU is committed to serving its members' lifetime financial needs and providing a rewarding, professional environment where employees are encouraged to innovate and excel
  • LMCU offers a comprehensive range of financial services, including banking, mortgages, auto loans, credit cards, insurance, and investment services

Company Specialties:

  • Financial Institution
  • Credit Union
  • Mortgage
  • Auto Loan
  • Credit Cards
  • Insurance
  • Investment Services

Company Website: www.lmcu.org

ASSUMPTION: LMCU's large size and established processes may offer more structured career paths and opportunities for growth, while its member-centric culture focuses on providing exceptional service and value to its members.

πŸ“Š Role Analysis

Career Level: Mid-level (This role reports to the VP of Marketing and has the potential to grow into a senior-level position)

Reporting Structure: Reports directly to the VP of Marketing and works closely with internal business groups and cross-functional marketing teams

Work Arrangement: On-site, with some flexibility for remote work when needed

Growth Opportunities:

  • Potential to grow into a senior-level marketing role within the organization
  • Opportunities to work on diverse marketing projects and campaigns
  • Chance to develop skills in data analysis, project management, and client relationship management

ASSUMPTION: This role offers opportunities for professional growth and development within a large, established organization that values its employees and provides ongoing training and support.

🌍 Location & Work Environment

Office Type: Corporate headquarters with a professional, collaborative work environment

Office Location(s): 5540 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512

Geographic Context:

  • Grand Rapids is the second-largest city in Michigan, with a diverse economy and a growing population
  • The city offers a range of cultural attractions, outdoor recreation, and a vibrant food scene
  • Grand Rapids has a humid continental climate, with warm summers and cold, snowy winters

Work Schedule: Monday through Friday, with some flexibility for meetings and project deadlines

ASSUMPTION: Grand Rapids offers a high quality of life, with a range of cultural and recreational opportunities, and a diverse economy that supports growth and development in various industries.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screen with the HR department
  • In-person or virtual interview with the hiring manager and/or team members
  • Final interview with the VP of Marketing

Key Assessment Areas:

  • Marketing expertise and experience
  • Problem-solving skills and analytical thinking
  • Communication and presentation skills
  • Cultural fit and alignment with LMCU's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Be prepared to discuss your experience with CRM systems and data segmentation
  • Demonstrate your ability to think strategically and drive results in a marketing role

ATS Keywords: Marketing, Account Service, Client Liaison, Competitive Research, CRM Management, Data Segmentation, Strategic Initiatives, Project Management, Analytical Skills, Problem Solving, Communication, Team Collaboration, Budgeting, Forecasting, Report Writing, Industry Trends

ASSUMPTION: LMCU's application process is designed to assess candidates' marketing expertise, problem-solving skills, and cultural fit, with a focus on finding the best fit for the organization and the role.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Microsoft Dynamics CRM
  • Marketing automation tools (e.g., HubSpot, Marketo)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: This role requires proficiency in Microsoft Office Suite and CRM systems, with the potential to use marketing automation and project management tools depending on the specific needs of the organization.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Member-focused
  • Integrity
  • Teamwork
  • Excellence
  • Innovation

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Results-focused and action-oriented
  • Adaptable and responsive to change

Self-Assessment Questions:

  • Do you have a proven track record of driving marketing results in a similar role?
  • Are you comfortable working with data and using it to inform marketing strategies?
  • Do you thrive in a collaborative, team-oriented work environment?
  • Are you able to balance strategic planning with hands-on project management?

ASSUMPTION: LMCU values employees who are member-focused, integrity-driven, and committed to working collaboratively to achieve excellence and innovation in their roles.

⚠️ Potential Challenges

  • Working with multiple internal business groups and managing their marketing needs
  • Balancing strategic planning with day-to-day project management and execution
  • Keeping up with industry trends and adapting marketing strategies accordingly
  • Managing a large volume of data and using it to inform marketing decisions

ASSUMPTION: This role may present challenges in managing multiple priorities, balancing strategic and tactical work, and staying current with industry trends and data analysis.

πŸ“ˆ Similar Roles Comparison

  • Marketing Manager vs. Marketing Director: This role focuses more on day-to-day project management and execution, while a Marketing Director role may have more strategic and leadership responsibilities
  • Industry-specific context: LMCU's focus on member-centric banking and financial services may require a unique approach to marketing compared to other industries
  • Career path comparison: This role offers opportunities for professional growth and development within a large, established organization, with the potential to grow into a senior-level marketing role

ASSUMPTION: This role may differ from similar marketing roles in other organizations, with a focus on member-centric banking and financial services and the potential for professional growth and development within a large, established organization.

πŸ“ Sample Projects

  • Developing and implementing a 12-month marketing plan for a new mortgage product launch
  • Conducting competitive research and analysis to inform marketing strategies for a credit card product
  • Managing a CRM system to segment member data and identify opportunities for business growth

ASSUMPTION: These sample projects illustrate the range of marketing responsibilities and the need for a balance of strategic planning and hands-on execution in this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall marketing strategy for LMCU?
  • What are the key priorities for this role in the first 90 days?
  • How does LMCU support the professional development and growth of its marketing employees?
  • What is the typical career path for someone in this role?
  • How does LMCU measure the success of its marketing efforts, and how will my performance be evaluated?

ASSUMPTION: These interview questions are designed to provide insight into the role's strategic fit within the organization, its priorities and expectations, and the opportunities for professional growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Prepare for your interview by researching LMCU's industry and values, and practicing your responses to common interview questions
  • Follow up with the HR department after your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.