T

Marketing Manager, Education Saving

TIAA
Full-time
On-site
Boston, Massachusetts, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Manager, Education Savings

πŸ”Ή Company: TIAA

πŸ”Ή Location: Frisco, TX (Hybrid - 3 days in office, 2 days remote)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 5, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Leading strategic marketing planning, development, and execution for state 529 programs
  • Managing state client relationships and communicating results
  • Collaborating with agencies and managing marketing budgets
  • Conducting market research and competitive analysis
  • Managing multiple projects across various functions and channels

ASSUMPTION: This role requires strong project management skills, adaptability, and the ability to manage multiple stakeholders.

πŸ“‹ Key Responsibilities

βœ… Owns strategic marketing planning, development, and execution of state programs, ensuring alignment with organizational goals and monitoring KPIs

βœ… Develops marketing and promotional materials for the 529 product, including advertising, web content, thought leadership content, and sales collateral

βœ… Plans and manages multi-channel marketing campaigns in support of the state 529 education savings program

βœ… Conducts market research, including market trends, consumer behavior, and competitive analysis, on key demographic audiences

βœ… Performs state client management responsibilities, including collaboration on marketing planning, strategy development, and client communication of results reporting

βœ… Manages agency projects with digital, PR, and marketing agencies, ensuring proper agency risk management is completed

βœ… Manages and is responsible for the state contractual marketing budget, administering expenditure reports to ensure the state marketing budget is on track for the year

βœ… Manages multiple projects simultaneously across a broad range of functions and channels with colleagues across Ed Savings and various business partners

ASSUMPTION: This role requires strong leadership, communication, and project management skills to manage multiple projects and stakeholders effectively.

🎯 Required Qualifications

Education: University degree preferred

Experience: 5+ years of marketing experience (7+ years preferred)

Required Skills:

  • Proven experience in marketing, with a focus on strategic planning and execution
  • Strong project management skills, with the ability to manage multiple projects simultaneously
  • Excellent communication and stakeholder management skills
  • Strong analytical skills, with the ability to interpret data and draw insights
  • Proficiency in digital marketing and consumer engagement strategies
  • Familiarity with the education savings market and 529 plans

Preferred Skills:

  • 7+ years of marketing experience
  • Experience managing state or government client relationships
  • Fluency in Spanish (for supporting Hispanic markets)

ASSUMPTION: While not explicitly stated, experience in the financial services or education sectors may be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $137,850/yr. - $171,389/yr. (Actual base salary may vary based on relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location)

Benefits:

  • Retirement Program
  • Health Offerings
  • Wellness Offerings
  • Work Life Offerings

Working Hours: 40 hours per week (Hybrid - 3 days in office, 2 days remote)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a marketing manager role with 5-10 years of experience in the financial services sector.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, specializing in retirement plans, IRAs, mutual funds, life insurance, 529 college savings plans, and brokerage services

Company Size: 10,001+ employees (Large enterprise)

Founded: 1918 (Over 100 years ago)

Company Description:

  • TIAA is committed to making financial well-being possible for its clients and offers a comprehensive range of retirement plans, insurance, and investment services
  • With over 100 years of experience, TIAA serves millions of people in education, healthcare, and nonprofit sectors
  • TIAA is fighting to ensure a more secure financial future for all and for generations to come

Company Specialties:

  • Retirement Plans
  • IRAs
  • Mutual Funds
  • Life Insurance
  • 529 College Savings Plans
  • Brokerage Services

Company Website: www.tiaa.org

ASSUMPTION: TIAA is a well-established financial services company with a strong focus on retirement planning and a long history of serving clients in the education, healthcare, and nonprofit sectors.

πŸ“Š Role Analysis

Career Level: Mid-level management (8IC)

Reporting Structure: This role reports directly to the Head of Education Savings Marketing and may have supervisory responsibilities for junior marketing team members

Work Arrangement: Hybrid - Minimum of 3 days in the office and 2 days working from home per week

Growth Opportunities:

  • Potential career progression into senior marketing management or leadership roles within TIAA
  • Opportunities to work on high-impact projects and gain exposure to senior leadership
  • Chance to develop expertise in the education savings market and 529 plans

ASSUMPTION: This role offers strong growth potential within TIAA, particularly for candidates with strong leadership and management skills.

🌍 Location & Work Environment

Office Type: Hybrid - Combination of on-site and remote work

Office Location(s): Frisco, TX (with potential for occasional travel to other TIAA offices)

Geographic Context:

  • Frisco, TX is part of the Dallas-Fort Worth metropolitan area, offering a mix of urban and suburban living
  • The area is known for its strong job market, high quality of life, and family-friendly neighborhoods
  • Frisco is home to several corporate headquarters and has a thriving business community

Work Schedule: Standard full-time work hours, with flexibility for remote work on certain days

ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote flexibility, allowing for a healthy work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-depth behavioral and situational interview with the marketing team
  • Final interview with senior leadership

Key Assessment Areas:

  • Strategic thinking and planning skills
  • Project management and organizational skills
  • Communication and stakeholder management skills
  • Analytical skills and data-driven decision-making
  • Cultural fit and alignment with TIAA's mission and values

Application Tips:

  • Tailor your resume and cover letter to highlight your marketing experience, strategic planning skills, and project management expertise
  • Include specific examples of your experience managing state or government client relationships, if applicable
  • Demonstrate your understanding of the education savings market and 529 plans in your application materials

ATS Keywords: Marketing strategy, project management, state 529 programs, client relationship management, marketing campaign, market research, competitive analysis, digital consumer engagement

ASSUMPTION: The interview process will focus on assessing the candidate's strategic thinking, project management, and communication skills, as well as their cultural fit with TIAA.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Marketing automation and analytics tools (e.g., Google Analytics, Marketo, Salesforce)
  • Design and creative tools (e.g., Adobe Creative Suite, Canva)

ASSUMPTION: The required tools and technologies for this role are standard for marketing professionals and should be familiar to candidates with relevant experience.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Excellence
  • Inclusion
  • Collaboration
  • Accountability

Work Style:

  • Results-driven and focused on delivering high-quality work
  • Strong project management and organizational skills
  • Ability to work independently and in a team environment
  • Adaptable and responsive to change

Self-Assessment Questions:

  • Do you have a proven track record of developing and executing strategic marketing plans?
  • Are you skilled in managing state or government client relationships and communicating results?
  • Can you effectively manage multiple projects simultaneously and collaborate with various stakeholders?

ASSUMPTION: TIAA values candidates who demonstrate strong integrity, excellence, and a results-driven work ethic, as well as the ability to collaborate effectively with diverse teams.

⚠️ Potential Challenges

  • Managing multiple projects and stakeholders simultaneously may be challenging for candidates with less experience in project management
  • Working with state or government clients may require additional patience and persistence in navigating bureaucracy and decision-making processes
  • Occasional travel may be required for on-site meetings and client visits
  • The hybrid work arrangement may present challenges for candidates who prefer a fully remote or fully on-site work environment

ASSUMPTION: While this role presents several challenges, it also offers significant opportunities for professional growth and impact within a large, established financial services organization.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing manager roles, this position focuses more on state-specific marketing strategies and client relationship management
  • This role requires a deeper understanding of the education savings market and 529 plans, as well as experience working with state or government clients
  • Career progression in this role may lead to senior marketing management or leadership positions within TIAA, focusing on education savings products

ASSUMPTION: This role offers unique opportunities and challenges compared to other marketing manager positions, particularly in its focus on state-specific marketing strategies and client relationship management within the education savings market.

πŸ“ Sample Projects

  • Developing and executing a comprehensive marketing plan for a new state 529 program launch, including advertising, web content, and thought leadership content
  • Conducting market research and competitive analysis to inform marketing strategy and tactics for an existing state 529 program
  • Managing a multi-channel marketing campaign for a state 529 program, including digital advertising, social media, email marketing, and event planning

ASSUMPTION: These sample projects illustrate the strategic, project management, and client relationship management aspects of the role, as well as the need for strong analytical and communication skills.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Education Savings Marketing department?
  • How does this role fit into the broader marketing strategy for TIAA's education savings products?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does TIAA support the professional development and growth of its marketing team members?
  • What is the company's approach to work-life balance and flexibility for hybrid workers?

ASSUMPTION: These interview questions are designed to provide insight into the role's context, priorities, and growth opportunities, as well as TIAA's company culture and support for work-life balance.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the following link: https://tiaa.wd1.myworkdayjobs.com/Search/job/3965-Dallas-Parkway--Frisco-TX-75034/Marketing-Manager--Education-Saving_R250300561-1
  • Tailor your resume and cover letter to highlight your marketing experience, strategic planning skills, and project management expertise, with a focus on state or government client relationship management and education savings market knowledge
  • Prepare examples of your experience managing state or government client relationships, marketing campaign execution, and market research analysis
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.