Marketing Manager I (Account / Project Management)

📌 Core Information

🔹 Job Title: Marketing Manager I (Account / Project Management)

🔹 Company: EVERSANA INTOUCH

🔹 Location: Chicago, IL (Hybrid: 1 day in-office per week) & New York, NY

🔹 Job Type: Full-time

🔹 Category: Marketing

🔹 Date Posted: May 23, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

🚀 Job Overview

Key aspects of this role include:

• Orchestrating marketing project execution within a regulated environment
• Leading day-to-day operations and delivery of low-to-medium complexity tactical projects
• Collaborating with cross-functional teams and fostering client relationships
• Co-owning projects alongside senior-level staff and contributing to project plans
• Delivering submissions for regulatory review and ensuring projects are completed on time and within budget

ASSUMPTION: This role requires a blend of project management expertise and marketing acumen, with experience at an agency and within a regulated environment being a plus.

📋 Key Responsibilities

✅ Serve as the linchpin in orchestrating the seamless execution of marketing projects within a regulated pharmaceutical environment

✅ Lead internal and external day-to-day operations and delivery of low-to-medium complexity tactical projects

✅ Collaborate closely with cross-functional teams to ensure projects are meticulously planned, implemented, and delivered on time and within budget

✅ Co-own projects alongside senior-level Account and Project Management staff, contributing to the development of comprehensive project plans

✅ Deliver submissions for regulatory review and ensure projects are completed on time and within budget, adhering to the highest quality and process standards set by the organization

ASSUMPTION: This role may require overtime and/or weekend/evening hours to meet project deadlines.

🎯 Required Qualifications

Education: Bachelor’s degree in Marketing or comparable field or equivalent education plus professional experience required

Experience: Two to five years of professional experience in an Account and/or Project Management role

Required Skills:

• Proven track record and experience at an agency
• Experience within a regulated environment (a plus)
• Adeptness in managing multiple projects concurrently
• Ability to thrive in a dynamic, collaborative setting
• Passion for steering the strategic execution of marketing campaigns
• Keen eye for detail

Preferred Skills:

• Familiarity with project management tools such as Workfront, Workfront Proof, Smartsheet, MS Project, and the Microsoft Office Suite
• Basic negotiation skills

ASSUMPTION: Strong organizational and time management skills with strong multitasking and problem-solving acumen, and a proven ability to work both independently and in a team environment are highly desired.

💰 Compensation & Benefits

Salary Range: $56,000.00 - $84,000.00 per year (anticipated base salary range)

Benefits:

• Competitive salaries and benefits package
• 401(k) plan
• Health, dental, and vision insurance
• Life and disability insurance
• Paid time off (vacation, sick, and holidays)
• Employee assistance program
• Tuition reimbursement

Working Hours: Monday to Friday, 40 hours per week (with overtime and/or weekend/evening hours required to meet project deadlines)

ASSUMPTION: The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).

📌 Applicant Insights

🔍 Company Context

Industry: EVERSANA INTOUCH is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries, providing next-generation creative and media services, enterprise solutions, and data analytics services for clients.

Company Size: EVERSANA INTOUCH is part of EVERSANA, a pioneer in next-generation commercial services with over 1,000 employees globally.

Founded: EVERSANA INTOUCH was founded in 2019 as part of EVERSANA, which was established in 2018.

Company Description:

• EVERSANA INTOUCH combines the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.
• Their eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.
• Across their growing organization, they embrace diversity in backgrounds and experiences, fostering an inclusive culture that prioritizes improving patient lives and leading innovation within the healthcare industry.

Company Specialties:

• Life science marketing
• Branding
• Advertising
• Brand launches
• Strategic planning
• Creative
• Market access
• Medical communications
• Consulting
• Digital transformation
• Technology strategy and consulting
• Omnichannel marketing
• Media planning and buying
• Innovation services
• Data and analytics
• Market research
• Social media
• Film, video, and animation
• Search engine marketing
• Web and mobile development

Company Website: eversanaintouch.com

ASSUMPTION: EVERSANA INTOUCH is part of EVERSANA, a privately held company with headquarters in Overland Park, Kansas, and offices in Chicago, Boston, New York, San Diego, and San Francisco, as well as international locations in Mumbai, London, and Berlin.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the Senior Account Manager and works closely with cross-functional teams, including creative, media, and strategy teams.

Work Arrangement: Hybrid (1 day in-office per week) with the option to work remotely the rest of the week. Some travel may be required for meeting with clients, stakeholders, or off-site personnel/management.

Growth Opportunities:

• Progression to Senior Account Manager or other senior roles within the agency
• Expansion of responsibilities and project scope as experience and skills develop
• Potential to work on high-profile, global projects within the EVERSANA INTOUCH Network

ASSUMPTION: This role offers opportunities for professional growth and development within a dynamic and collaborative agency environment.

🌍 Location & Work Environment

Office Type: Hybrid (1 day in-office per week) with the option to work remotely the rest of the week

Office Location(s): Chicago, IL (primary) & New York, NY

Geographic Context:

• Chicago, IL: A major city with a diverse population, offering a mix of urban and suburban living options. Known for its vibrant arts, culture, and food scenes, as well as its professional sports teams and world-class museums.
• New York, NY: A global hub for finance, media, and entertainment, offering endless opportunities for networking and professional growth. Known for its fast-paced lifestyle, diverse cultural experiences, and iconic landmarks.

Work Schedule: Monday to Friday, 40 hours per week (with overtime and/or weekend/evening hours required to meet project deadlines)

ASSUMPTION: Both Chicago and New York offer a mix of urban and suburban living options, with access to public transportation, cultural attractions, and recreational activities. The hybrid work arrangement allows for flexibility and a better work-life balance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the HR team
• In-depth behavioral and situational interview with the hiring manager and/or team members
• Final interview with the Senior Account Manager and/or other senior leaders
• Background check and offer extension

Key Assessment Areas:

• Problem-solving skills and ability to manage multiple projects concurrently
• Attention to detail and quality assurance
• Communication and interpersonal skills, both written and verbal
• Client service mindset and ability to build trusting relationships
• Understanding of project management tools and software proficiency
• Adaptability and ability to thrive in a dynamic, fast-paced environment

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Be prepared to discuss your experience with project management, marketing, and client service, as well as your familiarity with relevant tools and software
• Showcase your ability to manage multiple projects, meet deadlines, and maintain high-quality standards
• Demonstrate your understanding of the healthcare industry and regulated environment
• Prepare questions to ask the interviewer about the role, team dynamics, and company culture

ATS Keywords: Marketing Manager, Project Management, Account Management, Client Service, Healthcare, Pharmaceutical, Regulated Environment, Project Management Tools, Marketing Campaigns, Attention to Detail, Communication, Problem Solving, Team Collaboration, Hybrid Work, New York, Chicago

ASSUMPTION: The interview process may take several weeks, depending on the availability of the interview panel and the need for additional rounds of interviews. Be prepared to follow up with the HR team or hiring manager if you have not heard back after a week.

🛠️ Tools & Technologies

• Workfront
• Workfront Proof
• Smartsheet
• MS Project
• Microsoft Office Suite
• Google Workspace (optional)

ASSUMPTION: Familiarity with project management tools such as Workfront, Workfront Proof, Smartsheet, MS Project, and the Microsoft Office Suite is preferred but not required. Training will be provided as needed.

👔 Cultural Fit Considerations

Company Values:

• Patient Minded: Act with the patient’s best interest in mind.
• Client Delight: Own every client experience and its impact on results.
• Take Action: Be empowered and empower others to act now.
• Grow Talent: Own your development and invest in the development of others.
• Win Together: Passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters: Speak up to create transparent, thoughtful, and timely dialogue.
• Embrace Diversity: Create an environment of awareness and respect.
• Always Innovate: Be bold and creative in everything you do.

Work Style:

• Collaborative and team-oriented, with a focus on collective success
• Adaptable and flexible, able to pivot and reprioritize as needed
• Proactive and solution-driven, with a strong sense of ownership and accountability
• Open and transparent, with a willingness to share information and seek input from others
• Results-driven, with a focus on delivering high-quality work on time and within budget

Self-Assessment Questions:

• How do you align with the company value of being Patient Minded and prioritizing the patient’s best interest in your work?
• How comfortable are you working in a hybrid environment, balancing remote work with in-office collaboration?
• How do you approach taking action and empowering others to do the same, even in the face of uncertainty or ambiguity?

ASSUMPTION: EVERSANA INTOUCH values candidates who demonstrate a strong cultural fit with their core values and work style, as well as a genuine commitment to improving patient lives and driving innovation within the healthcare industry.

⚠️ Potential Challenges

• Managing multiple projects concurrently in a fast-paced, dynamic environment
• Balancing client expectations and agency resources to deliver high-quality work on time and within budget
• Navigating a regulated environment and ensuring compliance with industry standards and guidelines
• Adapting to changes in project scope, priorities, or deadlines, often with short notice
• Working with diverse teams and stakeholders, both internal and external, to align on project goals and expectations

ASSUMPTION: These challenges can be overcome with strong organizational skills, attention to detail, and a proactive, solution-driven approach to project management.

📈 Similar Roles Comparison

• Marketing Manager (Agency): Focuses on managing client relationships and overseeing the execution of marketing campaigns for multiple clients, often within a specific industry or vertical.
• Account Manager (Agency): Responsible for managing client relationships, overseeing project execution, and ensuring client satisfaction. This role may have more of a sales or business development focus, depending on the agency.
• Project Manager (Agency): Specializes in managing the day-to-day operations and delivery of specific projects, often within a single account or campaign. This role may have less client-facing responsibilities than a Marketing or Account Manager.

ASSUMPTION: The Marketing Manager I role at EVERSANA INTOUCH combines elements of Account and Project Management, with a focus on orchestrating the execution of marketing projects within a regulated pharmaceutical environment.

📝 Sample Projects

• Launching a new pharmaceutical product, including developing the brand strategy, creating marketing materials, and executing launch campaigns
• Managing a product lifecycle, including ongoing brand maintenance, tactical marketing campaigns, and strategic planning for product line extensions or indications
• Developing and executing a patient education program, including creating educational content, managing vendor relationships, and coordinating with internal and external stakeholders

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that a Marketing Manager I may oversee at EVERSANA INTOUCH, depending on the specific needs of the client and the project.

❓ Key Questions to Ask During Interview

• What are the most pressing challenges facing the team or the agency, and how can this role help address them?
• How does this role fit into the overall structure of the agency, and what opportunities are there for growth and development?
• What are the key priorities for the first 30, 60, and 90 days in this role, and how can I best support the team in achieving them?
• How does the agency support work-life balance, and what resources are available to help manage stress and prevent burnout?
• What are the most rewarding aspects of working at EVERSANA INTOUCH, according to current employees?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and the company, as well as your ability to think critically about the opportunities and challenges that lie ahead.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for your interviews by researching the company, understanding the role requirements, and practicing your responses to common interview questions
• Follow up with the HR team or hiring manager if you have not heard back after a week
• If selected for the position, complete the onboarding process, which may include background checks, reference checks, and additional paperwork

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.