📌 Core Information
🔹 Job Title: Marketing Officer
🔹 Company: AIS
🔹 Location: Bangkok, Krung Thep Maha Nakhon, Thailand
🔹 Job Type: Full-time
🔹 Category: Telecommunications
🔹 Date Posted: July 15, 2025
🔹 Experience Level: Entry-level to 2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Setting trade and promotion for online products
- Creating effective product shelves for both device types and SIMs
- Managing stock and monitoring inventory levels
- Providing after-sales service, including resolving customer issues and managing orders
ASSUMPTION: This role involves a mix of marketing, sales, and customer service responsibilities, requiring strong organizational skills and the ability to multitask.
📋 Key Responsibilities
✅ Set trade and promotion for online products
✅ Create and maintain effective product shelves for both device types and SIMs
✅ Monitor and manage stock levels to ensure adequate inventory
✅ Provide after-sales service, including:
- Resolving customer issues and complaints
- Managing orders and ensuring a smooth purchasing experience
ASSUMPTION: This role requires strong communication skills, both written and verbal, to effectively interact with customers and internal teams.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 0-2 years of relevant experience in marketing, sales, or customer service
Required Skills:
- Proven marketing and sales skills
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in using Microsoft Office Suite and CRM software
Preferred Skills:
- Experience with e-commerce platforms
- Fluency in English and Thai
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the company's international presence.
💰 Compensation & Benefits
Salary Range: Industry standard for entry-level marketing roles in Bangkok, Thailand is approximately 30,000 - 50,000 THB per month. This estimate is based on market research and may vary depending on individual qualifications and experience.
Benefits:
- Health insurance
- Retirement plan
- Employee discounts on AIS products and services
Working Hours: 40 hours per week, with flexible scheduling to accommodate customer service needs
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on individual qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: AIS is a leading telecommunications company in Thailand, providing mobile, broadband, and digital services to over 45 million subscribers.
Company Size: AIS is a large company with over 10,000 employees, offering opportunities for career growth and development.
Founded: AIS was founded in 1990 and has since grown to become the largest digital service provider in Thailand.
Company Description:
- AIS is committed to providing best-in-class services and driving innovation in the telecommunications industry
- The company is focused on expanding its 5G network and digital services to support Thailand's digital transformation
- AIS values teamwork, meritocracy, and providing opportunities for challenging projects
Company Specialties:
- Mobile network services
- High-speed broadband
- Digital services, including video, cloud, digital payments, IoT, and eSports
Company Website: http://www.ais.th
ASSUMPTION: AIS is a large, established company with a strong focus on innovation and growth, offering opportunities for career advancement and professional development.
📊 Role Analysis
Career Level: This role is an entry-level to mid-level position, offering opportunities for growth and development within the marketing and customer service fields.
Reporting Structure: The Marketing Officer will report directly to the Marketing Manager and work closely with cross-functional teams, including sales and customer service.
Work Arrangement: This role is on-site, with the opportunity for flexible scheduling to accommodate customer service needs.
Growth Opportunities:
- Advancement to senior marketing roles within the company
- Expansion into related fields, such as digital marketing or product management
- Opportunities to work on high-impact projects and initiatives
ASSUMPTION: This role offers strong potential for career growth and development within a large, established company in the telecommunications industry.
🌍 Location & Work Environment
Office Type: AIS has a modern, collaborative office environment with state-of-the-art facilities and amenities.
Office Location(s): 414 Phaholyothin Rd., Phayathai, Bangkok, 10400, TH
Geographic Context:
- Bangkok is a vibrant, multicultural city with a thriving business environment
- The office is conveniently located near public transportation and major highways
- The city offers a wide range of cultural, entertainment, and dining options
Work Schedule: The work schedule is flexible, with the opportunity to work remotely or on a hybrid basis, depending on the specific needs of the role and the company.
ASSUMPTION: The work environment at AIS is modern, collaborative, and focused on driving innovation and growth within the telecommunications industry.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with senior leadership
Key Assessment Areas:
- Communication and interpersonal skills
- Problem-solving and analytical skills
- Adaptability and willingness to learn
- Alignment with company values and culture
Application Tips:
- Highlight relevant marketing, sales, and customer service experience
- Demonstrate strong communication and organizational skills
- Showcase a proactive and results-driven approach to work
- Tailor your resume and cover letter to emphasize skills and experiences relevant to this role
ATS Keywords: Marketing, Sales, Customer Service, Online Products, Trade Promotion, Product Shelves, Stock Monitoring, After-Sales Service, Order Management, Teamwork
ASSUMPTION: The application process at AIS is competitive, with a focus on identifying candidates with strong communication skills, a proactive approach to work, and a commitment to driving results.
🛠️ Tools & Technologies
- Microsoft Office Suite
- CRM software (e.g., Salesforce, HubSpot)
- E-commerce platforms (e.g., Shopify, Magento)
- Social media management tools (e.g., Hootsuite, Buffer)
ASSUMPTION: The specific tools and technologies used may vary depending on the role and the team's needs.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovation and continuous improvement
- Teamwork and collaboration
- Integrity and accountability
Work Style:
- Results-driven and proactive
- Adaptable and open to learning
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
Self-Assessment Questions:
- Do you have strong communication and interpersonal skills?
- Are you proactive and results-driven in your approach to work?
- Are you adaptable and open to learning new skills and technologies?
- Do you thrive in a collaborative, team-based environment?
ASSUMPTION: AIS values candidates who are customer-centric, innovative, and committed to driving results in a collaborative team environment.
⚠️ Potential Challenges
- Managing multiple responsibilities and priorities
- Working in a fast-paced, dynamic environment
- Adapting to changes in the telecommunications industry and market trends
- Balancing the demands of customer service and marketing responsibilities
ASSUMPTION: This role may present challenges in managing multiple responsibilities and working in a fast-paced environment, but also offers opportunities for growth and development within a large, established company.
📈 Similar Roles Comparison
- Marketing Coordinator - Responsible for supporting marketing campaigns and initiatives, with a focus on execution and coordination
- Digital Marketing Specialist - Focused on driving online marketing efforts and optimizing digital channels for customer engagement and conversion
- Customer Service Representative - Dedicated to providing exceptional customer service and support, with a focus on resolving customer issues and managing orders
ASSUMPTION: This role combines marketing, sales, and customer service responsibilities, offering a unique opportunity to gain experience in multiple areas of the business.
📝 Sample Projects
- Developing and executing a marketing campaign to promote a new product launch
- Managing customer feedback and reviews to improve product offerings and customer satisfaction
- Collaborating with cross-functional teams to optimize the customer journey and enhance the purchasing experience
ASSUMPTION: The specific projects and initiatives undertaken in this role may vary depending on the company's priorities and market demands.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the overall marketing and customer service strategy for the company?
- What opportunities are there for growth and development within the marketing and customer service teams?
- How does the company support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates a proactive and engaged approach to the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant marketing, sales, and customer service experience
- Prepare for the interview by researching the company and its competitors, and practicing common interview questions
- Follow up with the recruiter after the interview to express your appreciation for the opportunity and reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
