Marketing Operation Manager, Amazon Business Marketing

📌 Core Information

🔹 Job Title: Marketing Operation Manager, Amazon Business Marketing

🔹 Company: Amazon

🔹 Location: Tokyo, Tōkyō, Japan

🔹 Job Type: On-site

🔹 Category: Marketing

🔹 Date Posted: 2025-05-23

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Collaborating with sales and marketing teams to optimize lead management processes
• Working with CRM tools like Salesforce and marketing automation platforms such as Pardot
• Analyzing data and trends to identify opportunities for automation and process improvements
• Cross-functional collaboration to gather requirements and drive roadmap planning
• Defining best practices for lead tracking, qualification, and reporting

ASSUMPTION: This role requires a strong analytical mindset and experience with CRM tools and marketing automation. The ideal candidate will be comfortable working with data and collaborating with various teams to drive process improvements.

📋 Key Responsibilities

✅ Improve lead management processes by collaborating with sales and marketing teams to optimize tools like Salesforce and Pardot

✅ Support integrations between third-party platforms and our CRM/marketing automation systems

✅ Analyze data and trends to identify opportunities for automation and process improvements

✅ Work cross-functionally with sales, marketing, and tech teams to gather requirements and drive roadmap planning

✅ Help define best practices for lead tracking, qualification, and reporting

✅ Provide hands-on project management, tracking deliverables and ensuring smooth execution

✅ Communicate updates effectively, presenting insights and recommendations to stakeholders

ASSUMPTION: The role involves a mix of strategic planning, data analysis, and project management. The ideal candidate will be comfortable working with data, collaborating with various teams, and driving process improvements.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 2-5 years of experience in marketing operations, lead management, or a related role

Required Skills:

• Proficient in CRM tools (e.g., Salesforce)
• Experience with marketing automation platforms (e.g., Pardot)
• Strong analytical skills
• Excellent project management skills
• Strong communication and stakeholder management skills

Preferred Skills:

• Experience with data visualization tools (e.g., Tableau, Power BI)
• Familiarity with Amazon's internal tools and systems
• Bilingual or multilingual skills

ASSUMPTION: While a Bachelor's degree is required, relevant experience and skills are more important for success in this role. Candidates with a strong background in marketing operations and lead management are encouraged to apply.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Marketing Operation Manager role in Tokyo, the estimated salary range is ¥6,000,000 - ¥8,000,000 per year. This range is inclusive of base salary and any performance-based bonuses.

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Generous vacation and paid time off policies
• Employee discounts on Amazon products and services
• Opportunities for professional development and career growth

Working Hours: Full-time position with standard business hours (Monday-Friday, 9:00 AM - 5:30 PM JST). Occasional overtime may be required to meet project deadlines.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills. Benefits are subject to change and may be dependent on the candidate's employment status.

📌 Applicant Insights

🔍 Company Context

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The company's Amazon Business division serves business customers, providing a wide range of products and services tailored to their needs.

Company Size: Amazon is a large corporation with over 10,000 employees worldwide. As a part of Amazon Business, the Marketing Operation Manager role offers the opportunity to work in a fast-paced, dynamic environment with a global impact.

Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA. Amazon Business was launched in 2012 as a separate division focused on serving business customers.

Company Description:

• Amazon is committed to being Earth's most customer-centric company, constantly innovating and improving the customer experience
• The company is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
• Amazon offers a wide range of products and services, including e-commerce, cloud computing, digital streaming, and artificial intelligence

Company Specialties:

• E-commerce
• Cloud computing
• Digital streaming
• Artificial intelligence
• Retail
• Operations
• Internet

Company Website: https://www.amazon.com/

ASSUMPTION: Amazon's global presence and diverse product offerings provide ample opportunities for career growth and development within the company.

📊 Role Analysis

Career Level: This role is a mid-level position within the marketing operations function. It offers opportunities for growth and development, both within the marketing operations team and across Amazon's broader organization.

Reporting Structure: The Marketing Operation Manager reports directly to the Marketing Operations Director and works closely with cross-functional teams, including sales, marketing, and technology.

Work Arrangement: This is an on-site role based in Tokyo, Japan. The position may require occasional travel to other Amazon offices or client sites.

Growth Opportunities:

• Advancement to senior marketing operations roles within Amazon Business or other Amazon divisions
• Expansion into related fields, such as marketing strategy, analytics, or sales enablement
• Opportunities to work on high-impact projects and initiatives that drive business growth

ASSUMPTION: The Marketing Operation Manager role offers a unique opportunity to work at the intersection of marketing, sales, and technology. Successful candidates will have the chance to drive meaningful change and make a significant impact on Amazon Business' growth and success.

🌍 Location & Work Environment

Office Type: Amazon's Tokyo office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): The role is based in Amazon's Tokyo office, with the possibility of working from other Amazon offices or client sites as needed.

Geographic Context:

• Tokyo is a major global city and the capital of Japan, offering a vibrant culture, rich history, and a high standard of living
• The city is home to numerous multinational corporations and provides ample opportunities for professional growth and development
• Tokyo's bustling business environment offers a dynamic and fast-paced work environment for the Marketing Operation Manager role

Work Schedule: The role follows a standard business hours schedule, with the possibility of occasional overtime to meet project deadlines.

ASSUMPTION: The Marketing Operation Manager role offers the opportunity to work in a dynamic, global city with a rich cultural heritage and a thriving business environment.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with a panel of Amazon Business team members
• Final round interview with the Marketing Operations Director

Key Assessment Areas:

• Data analysis and problem-solving skills
• Project management and stakeholder communication skills
• Cultural fit and alignment with Amazon's leadership principles
• Technical proficiency in CRM tools and marketing automation platforms

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your approach to data analysis, process improvement, and stakeholder management
• Demonstrate your understanding of Amazon's business and the Amazon Business division
• Showcase your ability to work collaboratively and drive results in a dynamic, fast-paced environment

ATS Keywords: Marketing Operations, Lead Management, Salesforce, Pardot, Data Analysis, Process Improvement, Project Management, Stakeholder Communication, Marketing Automation

ASSUMPTION: The application process for the Marketing Operation Manager role is competitive, and candidates should be prepared to demonstrate their skills and experience throughout the interview process.

🛠️ Tools & Technologies

• Salesforce
• Pardot
• Excel or Google Sheets
• Data visualization tools (e.g., Tableau, Power BI)
• Project management tools (e.g., Asana, JIRA)

ASSUMPTION: The Marketing Operation Manager role requires proficiency in CRM tools and marketing automation platforms. Familiarity with Amazon's internal tools and systems is a plus but not required.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Collaborative and cross-functional teamwork
• Data-driven decision making
• Agile and adaptable approach to work
• Customer-centric mindset

Self-Assessment Questions:

• How do you approach data analysis and process improvement in a marketing operations role?
• Can you provide an example of a time when you successfully collaborated with cross-functional teams to drive results?
• How do you ensure that your work aligns with Amazon's leadership principles and customer-centric focus?

ASSUMPTION: Successful candidates for the Marketing Operation Manager role will demonstrate a strong cultural fit with Amazon's values and work style, as well as a commitment to driving customer-centric results through data-driven decision making and collaborative teamwork.

⚠️ Potential Challenges

• Managing multiple priorities and stakeholders in a fast-paced, dynamic environment
• Navigating a large, complex organization with numerous teams and processes
• Working with data and tools that may be new or unfamiliar
• Adapting to changes in priorities, processes, or tools as the business evolves

ASSUMPTION: The Marketing Operation Manager role offers a unique opportunity to work at the intersection of marketing, sales, and technology. However, successful candidates must be comfortable working in a fast-paced, dynamic environment and navigating a large, complex organization.

📈 Similar Roles Comparison

• Compared to other marketing operations roles, this position offers a unique opportunity to work with a global e-commerce giant and drive meaningful change in a fast-paced, dynamic environment
• Industry-specific context: Amazon Business serves a diverse range of business customers, offering a unique opportunity to gain experience in B2B marketing and sales
• Career path comparison: This role offers opportunities for growth and development within Amazon Business or across Amazon's broader organization, with potential paths to senior marketing operations roles, marketing strategy, analytics, or sales enablement

ASSUMPTION: The Marketing Operation Manager role offers a unique opportunity to work with a global leader in e-commerce and drive meaningful change in a fast-paced, dynamic environment. Successful candidates will have the chance to gain valuable experience and make a significant impact on Amazon Business' growth and success.

📝 Sample Projects

• Developing and implementing a new lead scoring model to improve lead quality and conversion rates
• Streamlining the lead handoff process between marketing and sales teams to reduce lead response time and improve sales productivity
• Creating and maintaining marketing operations dashboards to provide real-time insights into lead performance, sales pipeline health, and marketing campaign effectiveness

ASSUMPTION: The Marketing Operation Manager role offers a unique opportunity to work on high-impact projects that drive business growth and improve the customer experience.

❓ Key Questions to Ask During Interview

• How does this role fit into the broader marketing operations team and Amazon Business' overall strategy?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Amazon Business support the growth and development of its marketing operations team members?
• What are the key challenges facing the marketing operations team, and how can this role help address them?
• How does Amazon Business measure the success of its marketing operations initiatives, and what are the key performance indicators (KPIs) for this role?

ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and commitment to driving meaningful change within Amazon Business.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for your interview by researching Amazon's business, the Amazon Business division, and the marketing operations function
• Be ready to discuss your approach to data analysis, process improvement, and stakeholder management
• Follow up with the hiring manager one week after your final interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.