Marketing & Operations Associate

📌 Core Information

🔹 Job Title: Marketing & Operations Associate

🔹 Company: Boldr

🔹 Location: South Africa (Remote)

🔹 Job Type: Full-Time

🔹 Category: Marketing & Operations

🔹 Date Posted: July 15, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Driving brand visibility and engagement across digital channels
• Supporting strategic marketing planning and operational projects
• Executing content campaigns, coordinating events, and engaging with community feedback
• Collaborating with cross-functional teams to align messaging and support internal campaign needs

ASSUMPTION: This role requires a proactive, data-informed, and collaborative marketer who can balance creativity with execution, and contribute to continuous process improvement in a fast-paced, dynamic environment.

📋 Key Responsibilities

✅ Collaborate on campaign planning and strategy to support brand growth and lead generation

✅ Co-own the deployment of newsletters, social posts, and campaigns across channels

✅ Repurpose existing content into social and email assets while maintaining brand consistency

✅ Support and execute marketing tied to the membership experience, including the Founders List

✅ Coordinate content scheduling and deployment across channels, including social media and email

✅ Track and report on campaign performance using tools like Google Analytics; share insights to guide content strategy

✅ Support partnership marketing efforts, including B Corp collaborations and seasonal campaigns

✅ Engage with community across comments and DMs, reflecting the brand’s tone and values

✅ Use community feedback and engagement insights to shape future storytelling and campaign ideas

✅ Coordinate logistics for events, harvest trips, and community experiences

✅ Support partner communication and follow-ups, ensuring a thoughtful and tactful tone

✅ Track and follow up on priorities and timelines using project management tools

✅ Maintain shared files and documentation, and support campaign organization for internal projects, including light budget and resource tracking

✅ Recommend process improvements to streamline marketing execution and team collaboration

✅ Provide additional administrative support as needs evolve

ASSUMPTION: This role involves a mix of creative and operational tasks, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: Bachelor's Degree in marketing, communications, or a similar relevant field

Experience: 3+ years of experience in marketing coordination, content production, or similar roles

Required Skills:

• Proficient in deploying content across email and social platforms
• Familiarity with project management tools (i.e. Notion, Asana, Monday)
• Strong verbal and written skills with the ability to maintain tone, quality, and consistency
• Experience repurposing content across channels with attention to brand tone and visuals
• Comfort working with content calendars, scheduling tools, and basic analytics platforms
• Demonstrated ability to analyze content performance and derive actionable insights
• Familiarity with tools like Google Analytics, HubSpot, or other email/social marketing platforms
• Experience working in small, fast-moving teams or purpose-driven brands is a plus
• Proficiency with design tools such as Canva, Adobe Creative Suite, or similar software

Preferred Skills:

• Experience working with B Corp collaborations or similar partnerships
• Fluency in additional languages
• Experience in event planning or community engagement

ASSUMPTION: While the required skills are essential for this role, the preferred skills would be a significant advantage for the ideal candidate.

💰 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between ZAR 45,000 - 60,000 per year, based on industry standards for a Marketing & Operations Associate with 3+ years of experience in South Africa. This is an estimate and the actual salary may vary based on the candidate's qualifications and experience.

Benefits:

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development

Working Hours: Full-time position with a standard workweek of 40 hours, with flexibility to work across different time zones as needed

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Boldr is a global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. They operate in the outsourcing and offshoring consulting industry.

Company Size: Boldr is a mid-sized company with over 500 employees, providing a dynamic and collaborative work environment.

Founded: Boldr was founded in 2016 and has since grown to employ over 1,000 team members across five countries.

Company Description:

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• They employ just over a thousand team members across five countries and aim to employ over 5,000 people by 2027.
• Boldr is committed to social and environmental responsibility, as reflected in their status as a B Corp Certified BPO and the first B Corp Certified BPO in the Philippines.

Company Specialties:

• Ethical talent outsourcing
• Global team building
• Purpose-driven BPO services

Company Website: http://www.boldrimpact.com

ASSUMPTION: Boldr's commitment to social and environmental responsibility is a key aspect of their company culture and should be considered by applicants.

📊 Role Analysis

Career Level: This role is suitable for a mid-career professional with 3+ years of experience in marketing coordination or content production.

Reporting Structure: The Marketing & Operations Associate will report directly to the Marketing Manager and collaborate with cross-functional teams, including the Operations team.

Work Arrangement: This is a remote position with flexibility to work across different time zones as needed.

Growth Opportunities:

• Potential career growth within the marketing department or related fields
• Opportunities to work on diverse projects and campaigns, gaining exposure to various aspects of marketing and operations
• Chance to contribute to Boldr's mission and make a meaningful impact on the company's growth

ASSUMPTION: The growth opportunities in this role are tied to the company's expansion plans and the candidate's performance and initiative.

🌍 Location & Work Environment

Office Type: Remote work environment with no physical office requirement

Office Location(s): South Africa (Remote)

Geographic Context:

• South Africa is a diverse and vibrant country with a rich cultural heritage
• The remote work environment allows for flexibility and work-life balance
• The time zone difference may require some flexibility in working hours to accommodate global team members

Work Schedule: Full-time position with a standard workweek of 40 hours, with flexibility to work across different time zones as needed

ASSUMPTION: The remote work environment may require strong self-motivation and time management skills to ensure productivity and work-life balance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR team
• Interview with the Marketing Manager
• Final interview with the Marketing Director or another senior team member

Key Assessment Areas:

• Marketing and content creation skills
• Project management and organizational skills
• Communication and collaboration skills
• Alignment with Boldr's values and company culture

Application Tips:

• Tailor your resume and cover letter to highlight relevant marketing and operational experience, as well as any experience working with B Corp collaborations or similar partnerships
• Prepare examples of your content creation and project management skills to discuss during the interview
• Research Boldr's company values and be prepared to discuss how your personal values align with theirs

ATS Keywords: Marketing Coordination, Content Production, Project Management, Data Analysis, Social Media, Email Marketing, Community Engagement, Event Coordination, Collaboration, Creativity, Problem Solving, Time Management, Detail Orientation, Communication, Flexibility, Autonomy

ASSUMPTION: The interview process may vary depending on the candidate's qualifications and the specific needs of the role.

🛠️ Tools & Technologies

• Project management tools: Notion, Asana, Monday
• Design tools: Canva, Adobe Creative Suite
• Analytics tools: Google Analytics, HubSpot
• Email and social media marketing platforms

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the candidate's qualifications and the company's needs.

👔 Cultural Fit Considerations

Company Values:

• Authenticity
• Curiosity
• Dynamism
• Ambitious Vision
• Operational Excellence
• Empathy

Work Style:

• Highly autonomous and proactive
• Organized and reliable
• Clear and timely in communication and deliverables
• Comfortable operating independently and prioritizing in a fast-paced environment
• Detail-oriented and quality-driven
• Skilled at adapting tone and messaging across different audiences and channels
• Flexible and able to work across different time zones
• A critical thinker who enjoys solving problems and optimizing processes
• A collaborative team player who thrives in cross-functional environments

Self-Assessment Questions:

• Do you embody Boldr's core values, particularly authenticity, curiosity, and dynamism?
• Are you comfortable working remotely and managing your time effectively?
• Do you have experience working with diverse teams and adapting your communication style to different audiences?

ASSUMPTION: Applicants should carefully consider how their personal values and work style align with Boldr's company culture and values.

⚠️ Potential Challenges

• Managing multiple projects and deadlines in a fast-paced environment
• Adapting to different time zones and working with global team members
• Balancing creative and operational tasks, requiring strong organizational skills and attention to detail
• Ensuring brand consistency across various channels and platforms

ASSUMPTION: The potential challenges in this role are tied to the dynamic and fast-paced nature of the marketing and operations departments, as well as the remote work environment.

📈 Similar Roles Comparison

• This role combines marketing and operations responsibilities, which may differ from more specialized marketing or operations positions
• Boldr's commitment to social and environmental responsibility sets it apart from other outsourcing and offshoring consulting companies
• Career growth opportunities may vary depending on the company's expansion plans and the candidate's performance and initiative

ASSUMPTION: Applicants should consider how this role's unique combination of responsibilities and Boldr's company culture align with their career goals and personal values.

📝 Sample Projects

• Planning and executing a social media campaign to promote a new product launch
• Coordinating an event or webinar featuring industry experts and thought leaders
• Analyzing campaign performance data to identify trends and optimize future marketing efforts

ASSUMPTION: The specific projects in this role may vary depending on the company's marketing and operations priorities and the candidate's qualifications.

❓ Key Questions to Ask During Interview

• Can you describe the marketing and operations teams' structure and how this role fits within it?
• How does Boldr support work-life balance for remote employees?
• Can you provide examples of how Boldr's commitment to social and environmental responsibility is reflected in the company's day-to-day operations?
• What opportunities are there for professional development and growth within the marketing department or related fields?
• How does Boldr ensure brand consistency across various channels and platforms?

ASSUMPTION: Applicants should use the interview to gather information about the company culture, work environment, and growth opportunities specific to this role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant marketing and operational experience, as well as any experience working with B Corp collaborations or similar partnerships
• Prepare examples of your content creation and project management skills to discuss during the interview
• Research Boldr's company values and be prepared to discuss how your personal values align with theirs
• Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.