Marketing Operations Manager

📌 Core Information

🔹 Job Title: Marketing Operations Manager

🔹 Company: MOSS Building & Design

🔹 Location: Chantilly, Virginia, United States

🔹 Job Type: Full-Time, Hybrid (3 days in office, 2 days remote)

🔹 Category: Marketing

🔹 Date Posted: July 8, 2025

🔹 Experience Level: Mid-Senior level (4-6 years of experience)

🔹 Remote Status: Hybrid

🚀 Job Overview

Key aspects of this role include:

• Serving as the operations lead for marketing campaigns, managing timelines, deliverables, and cross-functional coordination
• Translating strategy into clear, actionable briefs for internal teams and external partners
• Maintaining the marketing calendar, assigning tasks, monitoring progress, and upholding quality standards
• Writing copy, managing social media campaigns, planning and organizing community events, and analyzing data
• Supporting performance tracking and campaign reporting in partnership with analytics
• Ensuring alignment across stakeholders through proactive communication and hands-on problem-solving

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills. The ideal candidate will have experience working with both internal teams and external vendors, and be passionate about improving marketing workflows and driving impactful outcomes.

📋 Key Responsibilities

✅ Serve as the operations lead for marketing campaigns, managing timelines, deliverables, and coordination across teams

✅ Translate strategy into clear, actionable briefs for internal teams and external partners (creative, digital, CRM, web, and content)

✅ Maintain the marketing calendar, assign tasks, monitor progress, and uphold quality standards throughout each project

✅ Write copy, manage social media campaigns, plan and organize community events and analyze data

✅ Support performance tracking and campaign reporting in partnership with analytics

✅ Ensure alignment across stakeholders through proactive communication and hands-on problem-solving

ASSUMPTION: This role requires a balance of creative and operational skills, with a strong focus on execution and cross-functional collaboration.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, Communications, or a related discipline preferred

Experience: 4-6 years of experience in marketing operations, project management, or a related field. Prior project management experience strongly preferred.

Required Skills:

• Exceptional organizational skills and attention to detail
• Experience working with both internal teams and external vendors
• Confident communication skills and a collaborative work style
• Passion for improving marketing workflows and driving impactful outcomes

Preferred Skills:

• Experience with marketing project management software (e.g., Asana, Trello, Monday.com)
• Familiarity with CRM systems (e.g., HubSpot, Salesforce, Zoho)
• Knowledge of marketing analytics tools (e.g., Google Analytics, Tableau)

ASSUMPTION: While a degree in a related field is preferred, the company values relevant experience and skills over formal education.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Marketing Operations Manager role in the Northern Virginia area, the estimated salary range is $80,000 - $110,000 per year. This range takes into account the candidate's experience level and the company's size.

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee referral bonus program
• Professional development opportunities

Working Hours: Full-time, with a hybrid work arrangement (3 days in the office, 2 days remote). Standard business hours are Monday through Friday, 8:30 AM to 5:00 PM.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills. The company offers a competitive benefits package to attract and retain top talent.

📌 Applicant Insights

🔍 Company Context

Industry: Construction (Home Remodeling)

Company Size: 51-200 employees. This size allows for a supportive work environment with opportunities for growth and collaboration.

Founded: 2001. MOSS Building & Design has a 24-year history of providing high-quality home remodeling services in Northern Virginia.

Company Description:

• Customer-centric home remodeling and design firm
• Dedicated to transforming houses into dream homes
• Committed to excellence, clear communication, detailed planning, and collaboration

Company Specialties:

• Additions
• Kitchens
• Basements
• Handyman services
• Bathrooms
• Home services
• Bedrooms
• Exteriors
• Mudrooms
• Remodeling and design build

Company Website: http://www.mossbuildinganddesign.com

ASSUMPTION: MOSS Building & Design is a well-established company with a strong reputation in the Northern Virginia area. They value customer focus, safety, fairness, high performance, and quality in their work.

📊 Role Analysis

Career Level: Mid-Senior level. This role offers opportunities for growth and career advancement within the marketing department.

Reporting Structure: The Marketing Operations Manager will report directly to the Chief Marketing Officer and work closely with various internal teams and external partners.

Work Arrangement: Hybrid (3 days in office, 2 days remote). This arrangement allows for a balance between collaboration and flexibility.

Growth Opportunities:

• Potential to advance to a senior marketing operations role or management position
• Chance to gain experience in various aspects of marketing, from creative to operational
• Opportunities to work on high-impact projects and campaigns

ASSUMPTION: This role offers a unique blend of creative and operational responsibilities, providing a well-rounded experience for the right candidate.

🌍 Location & Work Environment

Office Type: Hybrid. The office is located in Chantilly, Virginia, with remote work options available.

Office Location(s): 4125 Lafayette Center Drive, Suite 100, Chantilly, VA 20151, US

Geographic Context:

• Chantilly is a suburb of Washington, D.C., with a population of approximately 27,000 people
• The area offers a mix of urban and suburban living, with easy access to major highways and public transportation
• Chantilly is home to several parks, recreational facilities, and historical sites

Work Schedule: Full-time, with a hybrid work arrangement (3 days in the office, 2 days remote). Standard business hours are Monday through Friday, 8:30 AM to 5:00 PM.

ASSUMPTION: The hybrid work arrangement allows for a balance between collaboration and flexibility, catering to different work styles and preferences.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the HR department
• In-depth interview with the Chief Marketing Officer
• Final interview with key stakeholders from the marketing and operations teams
• Background check and reference check

Key Assessment Areas:

• Organizational skills and attention to detail
• Communication and collaboration skills
• Problem-solving and critical thinking
• Marketing knowledge and industry awareness

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss specific examples of your marketing operations experience and achievements
• Research the company and industry to demonstrate your knowledge and enthusiasm for the position

ATS Keywords: Marketing Operations, Project Management, Marketing Strategy, Campaign Management, Cross-Functional Coordination, Stakeholder Alignment, Marketing Workflows, Data Analysis, Social Media Management, Event Planning, Performance Tracking, Problem Solving, Attention to Detail, Creative Briefs, Timeline Management

ASSUMPTION: The interview process is designed to assess the candidate's skills, experience, and cultural fit for the role and the company.

🛠️ Tools & Technologies

• Marketing project management software (e.g., Asana, Trello, Monday.com)
• CRM systems (e.g., HubSpot, Salesforce, Zoho)
• Marketing analytics tools (e.g., Google Analytics, Tableau)
• Social media management platforms (e.g., Hootsuite, Buffer)
• Event planning and management software (e.g., Eventbrite, Cvent)

ASSUMPTION: The specific tools and technologies used may vary depending on the company's current tech stack and the candidate's expertise.

👔 Cultural Fit Considerations

Company Values:

• Customer Focus
• Safety
• Fairness
• High Performance
• Quality

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on execution
• Adaptable and open to feedback

Self-Assessment Questions:

• Do you thrive in a fast-paced, collaborative environment?
• Are you highly organized and detail-oriented?
• Do you enjoy managing timelines and coordinating cross-functional teams?
• Are you comfortable working with both internal teams and external vendors?
• Do you have a passion for improving marketing workflows and driving impactful outcomes?

ASSUMPTION: MOSS Building & Design values candidates who align with their company values and can thrive in a collaborative, results-driven work environment.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Balancing creative and operational responsibilities
• Working with various internal teams and external partners
• Adapting to a hybrid work arrangement

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a focus on execution.

📈 Similar Roles Comparison

• This role is similar to a Marketing Project Manager or Marketing Coordinator position, but with a stronger focus on operations and cross-functional coordination
• Unlike other marketing roles, this position requires a balance of creative and operational skills, with a strong emphasis on execution
• Career progression may include advancing to a senior marketing operations role or management position

ASSUMPTION: This role offers a unique blend of responsibilities and growth opportunities, setting it apart from similar marketing positions.

📝 Sample Projects

• Managing a large-scale marketing campaign, from initial planning to post-campaign analysis
• Streamlining marketing workflows and improving cross-functional collaboration
• Planning and executing a community event, including vendor management and logistics

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from creative and operational tasks to cross-functional coordination and event planning.

❓ Key Questions to Ask During Interview

• Can you describe the marketing team's structure and how this role fits into it?
• What are the biggest challenges facing the marketing department currently, and how can this role help address them?
• How does the company support the professional development and growth of its marketing employees?
• What is the company's approach to work-life balance, especially for hybrid roles like this one?
• How does the company measure the success of its marketing campaigns, and how will this role contribute to that process?

ASSUMPTION: These questions are designed to assess the role's responsibilities, the company's culture, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for the interview by researching the company and industry, and practicing your responses to common marketing operations interview questions
• Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the next steps in the interview process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.