🔹 Job Title: Marketing Operations Representative
🔹 Company: Resorts Casino Hotel
🔹 Location: Atlantic City, New Jersey
🔹 Job Type: Temporary
🔹 Category: Hospitality
🔹 Date Posted: June 4, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires strong communication skills and the ability to work well under pressure, as it involves frequent interaction with guests and management.
✅ Issue complimentary amenities based on player activity
✅ Distribute promotional prizes, gifts, and collateral
✅ Create new player accounts and replacement cards
✅ Introduce and inform guests about Resorts Players Club
✅ Issue PIN numbers for guest accounts
✅ Issue promotional coupons and/or slot dollars for approved slot promotions
✅ Work promotional games, birthday parties, and bingo events with enthusiasm
✅ Issue and maintain accurate coin coupon banks
✅ Issue Bus Group Leader coin coupons
✅ Greet and dispatch buses
✅ Maintain operational forms and keep abreast of current promotions
✅ Greet customers professionally and resolve problems or complaints
ASSUMPTION: This role requires multitasking and the ability to work in a fast-paced environment, as it involves handling various responsibilities simultaneously.
Education: High school diploma or equivalent
Experience: Minimum of 2 years of promotions and special events experience preferred
Required Skills:
Preferred Skills:
ASSUMPTION: While not explicitly stated, familiarity with the gaming industry and relevant software may be beneficial for this role.
Salary Range: $28,000 - $35,000 per year (Estimated based on industry standards for this role and experience level)
Benefits:
Working Hours: Full-time, 40 hours per week (May include evenings, weekends, and holidays)
ASSUMPTION: The salary range is an estimate based on industry standards for similar roles in the hospitality industry. Actual compensation may vary based on experience and performance.
Industry: Hospitality, specifically gaming and entertainment
Company Size: 1,001-5,000 employees
Founded: 1978
Company Description:
Company Specialties:
Company Website: http://www.ResortsAC.com
ASSUMPTION: Resorts Casino Hotel is a well-established company in the hospitality industry, with a strong focus on providing excellent customer service and creating memorable experiences for guests.
Career Level: Entry to mid-level
Reporting Structure: Reports directly to the Marketing Operations Manager
Work Arrangement: On-site, full-time
Growth Opportunities:
ASSUMPTION: This role offers opportunities for professional growth and development within the company, as well as the chance to gain experience in various aspects of marketing operations.
Office Type: On-site, casino resort environment
Office Location(s): Atlantic City, New Jersey
Geographic Context:
Work Schedule: Full-time, 40 hours per week (May include evenings, weekends, and holidays)
ASSUMPTION: The work environment is fast-paced and dynamic, with a focus on providing excellent customer service and creating memorable experiences for guests.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Marketing Operations, Promotions, Special Events, Customer Service, Gaming Industry, Hospitality
ASSUMPTION: The application process may take several weeks, depending on the volume of applicants and the company's hiring timeline.
ASSUMPTION: Proficiency in relevant software and tools is essential for this role, as it involves data management, event planning, and communication with guests and team members.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: A strong cultural fit for this role would include excellent customer service skills, the ability to work well under pressure, and a positive, adaptable attitude.
ASSUMPTION: These challenges can be overcome with strong communication skills, adaptability, and a focus on providing excellent customer service.
ASSUMPTION: This role offers a unique opportunity to gain experience in marketing operations within the gaming industry and provides a pathway for career growth and development.
ASSUMPTION: These projects demonstrate the range of responsibilities and skills required for this role, from event planning and execution to data analysis and reporting.
ASSUMPTION: These questions demonstrate a proactive and engaged approach to the role and provide valuable insights into the company culture and expectations.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.