Marketing Operations Specialist

📌 Core Information

🔹 Job Title: Marketing Operations Specialist

🔹 Company: BID Operations

🔹 Location: Kuala Lumpur, Kuala Lumpur, Malaysia

🔹 Job Type: Hybrid (On-site)

🔹 Category: Marketing

🔹 Date Posted: April 23, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Supporting marketing team in campaign execution and optimization
• Ensuring smooth marketing operations and compliance
• Collaborating with cross-functional teams and managing digital marketing channels
• Providing administrative support and managing marketing operation data

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills. The ideal candidate will be proactive, self-motivated, and able to work effectively in a team environment.

📋 Key Responsibilities

✅ Collaborate with cross-functional teams to gather campaign assets and ensure timely delivery

✅ Communicate with internal and external groups to ensure marketing materials comply with regulations

✅ Support management of digital marketing channels, including email marketing and website content

✅ Identify issues, risks, and benefits of website content and functionality updates, and outline business impacts

✅ Provide administrative support to the marketing team, including managing payment schedules, organizing marketing materials, handling correspondence, and working with group projects

✅ Assist in managing marketing operation data, including data entry, cleaning, and analyzing

✅ Assist in planning and tracking marketing campaigns across multiple channels

✅ Track marketing and administrative expenses for the team and assist in preparing financial reports

✅ Stay on track with marketing campaigns, diligently managing the contract period and ensuring clear understanding of rights and permissions

ASSUMPTION: This role involves a mix of operational, administrative, and analytical tasks. The successful candidate will be able to balance multiple priorities and meet deadlines effectively.

🎯 Required Qualifications

Education: Bachelor's degree in marketing, business administration, or a related field

Experience: Proven experience in a marketing support or operations role is preferred, but not required

Required Skills:

• Strong organizational and time management skills
• Excellent attention to detail and accuracy in data management and reporting
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent communication and collaboration skills
• Self-motivated and proactive, willing to learn and adapt to new technologies and processes

Preferred Skills:

• Knowledge of digital marketing and experience with the finance industry
• Background in business analysis or related experience

ASSUMPTION: While a degree in marketing or a related field is required, relevant experience and skills may be considered equivalent. Candidates with a business analyst background are strongly encouraged to apply.

💰 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be MYR 3,000 - 5,000 per month, based on industry standards for entry-level marketing operations positions in Kuala Lumpur. This estimate may vary depending on the candidate's experience and qualifications.

Benefits:

• Healthcare coverage (medical, dental, optical)
• Gym benefits
• Flexibility in smart casual dress code
• Young, vibrant, and open work culture

Working Hours: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 5:00 PM). Overtime may be required occasionally to meet project deadlines.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications. Benefits are subject to change and may be confirmed during the interview process.

📌 Applicant Insights

🔍 Company Context

Industry: Information Services. BID Operations provides comprehensive technology, customer services, accounting & operations, and risk & compliance services to support client business growth.

Company Size: 11-50 employees. As a mid-sized company, BID Operations offers a supportive work environment with opportunities for growth and exposure to regional contexts.

Founded: BID Operations was founded with a mission to streamline and simplify processes to meet client needs with exceptional efficiency.

Company Description:

• Trusted partner for comprehensive technology, customer services, accounting & operations, and risk & compliance services
• Focus on streamlining and simplifying processes to meet client needs efficiently
• Platform for crafting careers and defining futures, with competitive salary and opportunities for regional exposure

Company Specialties:

• Technology services
• Customer services
• Accounting & operations
• Risk & compliance

Company Website: https://www.bidoperations.com/

ASSUMPTION: BID Operations is a growing company in the information services industry, focusing on providing comprehensive services to support client business growth. The company offers opportunities for career growth and exposure to regional contexts.

📊 Role Analysis

Career Level: Entry-level to mid-level marketing operations role, with opportunities for growth and exposure to regional contexts.

Reporting Structure: The Marketing Operations Specialist will report directly to the Marketing Manager and collaborate with cross-functional teams.

Work Arrangement: Hybrid (On-site) with standard office hours (Monday - Friday, 9:00 AM - 5:00 PM). Occasional overtime may be required to meet project deadlines.

Growth Opportunities:

• Exposure to regional contexts and opportunities for career growth within the company
• Potential to take on more responsibilities and advance within the marketing operations or related fields

ASSUMPTION: This role offers opportunities for career growth and exposure to regional contexts within the company. The successful candidate will have the chance to develop their skills and advance within the marketing operations or related fields.

🌍 Location & Work Environment

Office Type: Hybrid (On-site) with a smart casual dress code.

Office Location(s): Kuala Lumpur, Malaysia

Geographic Context:

• Kuala Lumpur is the capital and largest city of Malaysia, offering a mix of modern and traditional attractions
• The city is known for its vibrant nightlife, diverse food scene, and cultural landmarks
• Kuala Lumpur has a tropical rainforest climate, with uniform temperatures throughout the year

Work Schedule: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 5:00 PM). Occasional overtime may be required to meet project deadlines.

ASSUMPTION: The hybrid work arrangement allows for a balance between on-site collaboration and remote work. Kuala Lumpur offers a vibrant and diverse work environment with numerous amenities and attractions.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Final interview with the marketing team
• Job offer

Key Assessment Areas:

• Problem-solving skills and attention to detail
• Communication and collaboration skills
• Organizational skills and time management
• Adaptability and willingness to learn

Application Tips:

• Highlight relevant experience and skills in your resume, focusing on marketing operations, administrative support, and data management
• Tailor your cover letter to demonstrate your understanding of the role and your enthusiasm for the company
• Prepare examples of your work, such as marketing campaigns or data analysis projects, to showcase your skills during the interview
• Research the company and its industry to show your interest and preparation

ATS Keywords: Marketing Operations, Campaign Management, Digital Marketing, Data Management, Administrative Support, Financial Reporting, Attention to Detail, Collaboration, Time Management, Proactive, Self-Motivated

ASSUMPTION: The interview process may vary depending on the company's needs and the candidate's qualifications. Applicants should be prepared to demonstrate their skills and experience throughout the interview process.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Data analysis tools (e.g., Excel, Google Analytics)
• Marketing automation platforms (e.g., HubSpot, Marketo)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: The successful candidate will be proficient in Microsoft Office Suite and willing to learn and adapt to new tools and technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Breakthrough: Pushing boundaries and challenging the status quo
• Inspire: Fostering a positive and inclusive work environment
• Deliver Together: Collaborating and supporting each other to achieve success

Work Style:

• Proactive and self-motivated
• Strong attention to detail and commitment to accuracy
• Effective communicator and collaborator
• Adaptable and willing to learn

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic work environment?
• Are you detail-oriented and committed to ensuring accuracy in your work?
• Are you a strong communicator and collaborator, able to work effectively in a team?
• Are you proactive and self-motivated, with a willingness to learn and adapt to new technologies and processes?

ASSUMPTION: BID Operations values candidates who are proactive, detail-oriented, and strong communicators, with a willingness to learn and adapt to new technologies and processes. The company fosters a positive and inclusive work environment that supports collaboration and success.

⚠️ Potential Challenges

• Managing multiple priorities and meeting deadlines in a fast-paced work environment
• Adapting to new tools and technologies as needed
• Collaborating effectively with cross-functional teams and managing internal and external communications
• Ensuring compliance with regulations and managing contract periods for marketing campaigns

ASSUMPTION: The successful candidate will be able to manage multiple priorities, meet deadlines, and adapt to new tools and technologies as needed. Strong communication and collaboration skills will be essential for working effectively with cross-functional teams and managing internal and external communications.

📈 Similar Roles Comparison

• Marketing Coordinator: Focuses more on content creation and campaign execution, with less emphasis on operational and administrative tasks
• Marketing Analyst: Primarily responsible for data analysis and reporting, with less emphasis on operational and administrative tasks
• Marketing Operations Manager: Oversees marketing operations and teams, with more strategic responsibilities and less day-to-day administrative tasks

ASSUMPTION: The Marketing Operations Specialist role is distinct from related marketing positions, with a focus on operational, administrative, and analytical tasks to support marketing campaign execution and optimization.

📝 Sample Projects

• Managing a marketing campaign from start to finish, including gathering assets, ensuring compliance, and tracking expenses
• Analyzing marketing data to identify trends and make data-driven decisions
• Collaborating with cross-functional teams to optimize marketing operations and improve campaign performance

ASSUMPTION: The successful candidate will have experience or be willing to take on projects that involve marketing campaign management, data analysis, and cross-functional collaboration to optimize marketing operations and improve campaign performance.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role collaborate with other teams within the marketing department and the company as a whole?
• What opportunities are there for growth and exposure to regional contexts within the company?
• How does the company support work-life balance for its employees?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Applicants should ask thoughtful questions during the interview to demonstrate their interest in the role and the company, as well as their commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience and skills in marketing operations, administrative support, and data management
• Write a cover letter that demonstrates your understanding of the role and your enthusiasm for the company
• Prepare examples of your work, such as marketing campaigns or data analysis projects, to showcase your skills during the interview
• Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.