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Marketing Operations Specialist

Wood Mackenzie
Full-time
On-site
India
βš™οΈ Marketing Operations

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Operations Specialist

πŸ”Ή Company: Wood Mackenzie

πŸ”Ή Location: Gurugram, India

πŸ”Ή Job Type: Full-Time, Hybrid (2 days/week in-office)

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 23, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Enabling the Marketing department to use marketing technology effectively
  • Supporting the setup and execution of campaigns
  • Ensuring best practices within the marketing technology stack
  • Providing training and documentation to the team

ASSUMPTION: This role requires a balance of technical proficiency and strong communication skills to collaborate effectively with various teams.

πŸ“‹ Key Responsibilities

βœ… Act as joint Product Owner for the Marketing Automation platform – Salesforce Pardot

βœ… Collect and analyze contact and performance data to drive decision-making

βœ… Support marketing operations and process improvement with audience mapping, contact generation, and data quality governance

βœ… Support the setup and execution of campaigns

βœ… Provide continuous hands-on training, coaching, and guidance on the use of various marketing platforms

βœ… Develop and maintain email traffic management procedures

βœ… Maintain and improve the existing library of training materials and user guides

βœ… Work with Marketing Analytics to use a data-led approach to innovation

βœ… Identify and develop the use of Artificial Intelligence within Marketing Operations to enhance efficiency and impact

βœ… Keep up-to-date with industry developments and ensure all marketing operations are compliant with relevant data privacy regulations

ASSUMPTION: This role requires a high level of attention to detail and the ability to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: Minimum of 2-3 years of experience in a similar role

Required Skills:

  • Advanced Pardot (Marketing Cloud Account Engagement) experience, with Pardot certification a plus
  • Advanced Excel and Salesforce skills
  • Experience working in a B2B marketing role
  • Strong data analysis skills
  • Able to advocate best practice and compliance
  • Strong relationship building and communication skills
  • Strong problem-solving skills and the ability to think creatively

Preferred Skills:

  • Experience using AI to develop the use of technology within a Marketing department
  • Strong stakeholder and project management skills
  • Excellent commercial acumen

ASSUMPTION: While not explicitly stated, a strong understanding of marketing technology ecosystems and experience with relevant tools are highly preferred.

πŸ’° Compensation & Benefits

Salary Range: INR 8-12 lakhs per annum (based on industry standards for a Marketing Operations Specialist with 2-5 years of experience in Gurugram, India)

Benefits:

  • Health insurance
  • Retirement savings plan
  • Employee assistance program
  • Learning and development opportunities

Working Hours: Full-time, with flexible hours to accommodate different time zones

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Wood Mackenzie is a leading global data and analytics solutions provider for the energy transition, serving the energy, metals, and mining sectors.

Company Size: Wood Mackenzie has over 2,500 employees across 30 global locations, providing a large and diverse work environment.

Founded: Wood Mackenzie was founded in 1973 and has since grown to become a trusted partner for over 50 years.

Company Description:

  • Wood Mackenzie provides data, analytics, insight, events, and consultancy services to energy producers, governments, and financial institutions
  • The company covers the entire supply chain, empowering clients to make confident decisions in rapidly evolving markets
  • Wood Mackenzie is part of the Veritas group

Company Specialties:

  • Energy
  • Metals
  • Mining
  • Research
  • Consulting
  • Oil
  • Gas
  • Power
  • Coal
  • Chemicals
  • Renewables
  • Energy transition
  • Hydrogen
  • CCUS
  • Commodities
  • Events
  • Upstream
  • Downstream
  • Solar
  • Wind
  • Energy Storage
  • LNG
  • Carbon Management

Company Website: Wood Mackenzie

ASSUMPTION: Wood Mackenzie's extensive global presence and diverse service offerings provide ample opportunities for career growth and learning.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level of the Marketing Operations career path, with opportunities for growth into senior roles or management positions.

Reporting Structure: The Marketing Operations Specialist will report directly to the Marketing Performance Manager.

Work Arrangement: This role is hybrid, with a requirement to be physically present in the office at least 2 days per week to foster a collaborative environment.

Growth Opportunities:

  • Progression into senior roles or management positions within the Marketing Operations team
  • Expansion of skills and expertise through working on diverse projects and campaigns
  • Potential opportunities to work on international projects and gain exposure to global markets

ASSUMPTION: The hybrid work arrangement and flexible working hours provide a good work-life balance while still offering opportunities for career progression.

🌍 Location & Work Environment

Office Type: Wood Mackenzie's Gurugram office is a modern, collaborative workspace designed to facilitate team interaction and innovation.

Office Location(s): 5 Semple Street, Edinburgh, Scotland EH3 8BL, GB; London, England EC2N 4BQ, GB; Niederlassung Γ–sterreich, Rembrandtstrasse 36/14, Vienna, 1020, AT; Mariane Thomsens Gade 4b, Aarhus, Central Denmark Region 8000, DK

Geographic Context:

  • Gurugram is a major technology hub and one of India's fastest-growing cities
  • The city offers a mix of urban and suburban living, with easy access to major transportation networks
  • Gurugram is well-connected to Delhi, the national capital region, and other major cities in India

Work Schedule: The work schedule is flexible, with core hours between 10:00 AM and 6:00 PM IST. Employees are expected to be available during these hours for team collaboration and meetings.

ASSUMPTION: The modern office environment and flexible work schedule provide an optimal work-life balance for employees.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-depth technical assessment
  • Final round interviews with hiring managers and team members
  • Background check and offer extension

Key Assessment Areas:

  • Technical proficiency in marketing technology and data analysis
  • Problem-solving skills and the ability to think creatively
  • Communication and collaboration skills
  • Cultural fit and alignment with Wood Mackenzie's values

Application Tips:

  • Highlight relevant experience and skills in your resume, using industry-specific keywords
  • Tailor your cover letter to demonstrate your understanding of the role and how your skills and experience make you a strong fit
  • Prepare for technical assessments by brushing up on your Pardot, Salesforce, and data analysis skills
  • Research Wood Mackenzie's company culture and values to show your enthusiasm and alignment during interviews

ATS Keywords: Marketing Operations, Pardot, Salesforce, Data Analysis, Campaign Management, Marketing Technology, B2B Marketing, Hybrid Work, Training, Stakeholder Management

ASSUMPTION: The interview process is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the role.

πŸ› οΈ Tools & Technologies

  • Salesforce Pardot (Marketing Cloud Account Engagement)
  • Salesforce
  • Advanced Excel
  • Asana
  • GlobalMeet
  • Cognism
  • ABM platforms

ASSUMPTION: Proficiency in these tools and technologies is essential for success in this role, and candidates should be prepared to demonstrate their skills during the interview process.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Inclusive – we succeed together
  • Trusting – we choose to trust each other
  • Customer committed – we put customers at the heart of our decisions
  • Future Focused – we accelerate change
  • Curious – we turn knowledge into action

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Innovative and forward-thinking
  • Adaptable and responsive to change

Self-Assessment Questions:

  • How do you demonstrate inclusivity in your work and interactions with others?
  • Can you provide an example of a time when you had to adapt to a significant change in your work environment, and how did you approach it?
  • How do you ensure that your work aligns with Wood Mackenzie's customer-centric approach?

ASSUMPTION: Candidates should be prepared to provide specific examples and anecdotes that demonstrate their alignment with Wood Mackenzie's values and work style.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Keeping up-to-date with industry developments and best practices in marketing technology
  • Ensuring compliance with relevant data privacy regulations
  • Balancing the need for technical proficiency with strong communication and collaboration skills
  • Adapting to a hybrid work environment and maintaining a strong work-life balance

ASSUMPTION: These challenges can be overcome with strong organizational skills, a proactive approach to learning and development, and a commitment to maintaining a healthy work-life balance.

πŸ“ˆ Similar Roles Comparison

  • Marketing Operations Specialist vs. Marketing Automation Specialist: Both roles focus on marketing technology, but the Marketing Operations Specialist has a broader scope, including campaign management and data governance
  • Industry-specific context: Wood Mackenzie's focus on the energy transition and renewables sectors sets this role apart from similar positions in other industries
  • Career path comparison: This role offers opportunities for growth into senior roles or management positions within the Marketing Operations team

ASSUMPTION: Understanding the unique aspects of this role and how it compares to similar positions in the industry is essential for making an informed career decision.

πŸ“ Sample Projects

  • Developing and implementing a comprehensive Pardot training program for the Marketing team
  • Analyzing campaign performance data to optimize marketing strategies and improve ROI
  • Collaborating with cross-functional teams to streamline marketing processes and workflows

ASSUMPTION: These sample projects illustrate the diverse and impactful nature of the Marketing Operations Specialist role at Wood Mackenzie.

❓ Key Questions to Ask During Interview

  • Can you describe a typical day or week in this role?
  • How does the Marketing Operations team collaborate with other departments within Wood Mackenzie?
  • What opportunities are there for professional development and growth within this role?
  • How does Wood Mackenzie support work-life balance for its employees?
  • Can you provide an example of a successful marketing campaign that the team has executed, and what was the Marketing Operations Specialist's role in it?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills, using industry-specific keywords
  • Write a cover letter that demonstrates your understanding of the role and how your skills and experience make you a strong fit
  • Prepare for technical assessments by brushing up on your Pardot, Salesforce, and data analysis skills
  • Research Wood Mackenzie's company culture and values to show your enthusiasm and alignment during interviews
  • Follow up with the hiring manager one week after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.