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Marketing Operations Specialist - Officer

State Street
Full-time
On-site
Bangalore, Karnātaka, India
βš™οΈ Marketing Operations
πŸ“Œ Core Information

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Operations Specialist - Officer

πŸ”Ή Company: State Street

πŸ”Ή Location: Bangalore, Karnātaka, India

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Marketing Operations

πŸ”Ή Date Posted: April 16, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting Global Marketing’s Brand and Fraud Protection Program
  • Managing operational tasks to achieve results
  • Collaborating with various functional areas across the company
  • Identifying process enhancements to reduce risk and improve operations

ASSUMPTION: This role requires a high level of attention to detail, strong communication skills, and the ability to work independently with minimal supervision.

πŸ“‹ Key Responsibilities

πŸ“‹ Key Responsibilities

βœ… Review and analyze newly registered and identified internet domains from the website and social media detection program

βœ… Identify potential cases, compile case summaries, and report them for review and action

βœ… Monitor open cases and provide timely updates for any changes

βœ… Maintain good records with all tracking details for all cases and support analyses and regular reviews

βœ… Manage operational tasks assigned on a regular basis, including issue research, resolution, tracking, and maintaining records

βœ… Attend and arrange meetings as required

ASSUMPION: This role involves a high degree of multitasking, prioritization, and the ability to work in a fast-paced environment.

🎯 Required Qualifications

🎯 Required Qualifications

Education: A degree in business operations, marketing operations, or project management is preferred with a strong record of achievement.

Experience: 8+ years of experience in related fields of marketing operations, marketing risk management, or project management. Experience working in financial services and/or technology sectors is preferred.

Required Skills:

  • Excellent communication skills, both written and oral
  • Strong analytical and problem-solving skills
  • Proficient in Microsoft Office, especially Microsoft Excel
  • Ability to work independently and manage multiple project deadlines
  • Familiarity with marketing risk management and fraud detection principles

Preferred Skills:

  • Experience with marketing risk management software or tools
  • Fluency in additional languages

ASSUMPTION: Candidates with relevant industry experience and a strong track record of achievement will be given preference.

πŸ’° Compensation & Benefits

πŸ’° Compensation & Benefits

Salary Range: INR 15,00,000 - 20,00,000 per annum (Estimated, based on industry standards for the role, experience level, and location)

Benefits:

  • Medical care and insurance
  • Savings plans
  • Flexible work programs
  • Development programs and educational support
  • Paid volunteer days
  • Matching gift programs

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights πŸ” Company Context

πŸ” Company Context

Industry: Financial Services

Company Size: 10,001+ employees

Founded: 1792 (as State Street Bank and Trust Company)

Company Description:

  • State Street is one of the world's leading providers of financial services to institutional investors
  • The company offers investment management, investment research and trading, and investment servicing
  • State Street is committed to helping its clients achieve their financial goals and perform better

Company Specialties:

  • Investment Management
  • Custodian
  • ETF
  • Financial Products
  • Fund Accounting
  • Relationship Management
  • Research
  • Trading
  • Investment Servicing

Company Website: StateStreet.com

ASSUMPTION: State Street's extensive experience and global presence make it a stable and reputable employer in the financial services industry.

πŸ“Š Role Analysis

πŸ“Š Role Analysis

Career Level: Mid-level to senior

Reporting Structure: This role reports directly to the Head of Marketing Operations or a similar senior-level position.

Work Arrangement: On-site, full-time

Growth Opportunities:

  • Potential career progression to senior roles within marketing operations or related fields
  • Opportunities to work on high-impact projects and gain exposure to various aspects of the business
  • Access to professional development and training programs

ASSUMPTION: This role offers significant growth potential for candidates looking to advance their careers in marketing operations or related fields.

🌍 Location & Work Environment

🌍 Location & Work Environment

Office Type: Corporate office

Office Location(s): Outer Ring Road, Devarabeesanahali, Bangalore, Karnataka, India

Geographic Context:

  • Bangalore is the capital of the Indian state of Karnataka
  • It is known as the "Silicon Valley of India" due to its thriving tech industry
  • The city offers a mix of traditional and modern culture, with a wide range of dining, entertainment, and recreational options

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM (with a 1-hour lunch break)

ASSUMPTION: Bangalore's vibrant tech industry and cultural scene make it an attractive location for professionals seeking to advance their careers in a dynamic and multicultural environment.

πŸ’Ό Interview & Application Insights

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • On-site or virtual interview with the hiring manager
  • Final round interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Problem-solving skills
  • Attention to detail
  • Communication skills
  • Cultural fit

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for behavioral and situational interview questions that focus on problem-solving, communication, and teamwork skills
  • Research State Street's company culture and be prepared to discuss how your values align with the organization

ATS Keywords: Marketing Operations, Brand Protection, Fraud Detection, Risk Management, Process Improvement, Project Management, Microsoft Excel, Attention to Detail, Communication Skills

ASSUMPTION: State Street's hiring process is designed to assess candidates' technical skills, cultural fit, and problem-solving abilities.

πŸ› οΈ Tools & Technologies

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, JIRA)
  • Marketing risk management software (e.g., Brand24, Social Media Risk Management tools)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Commitment to Clients
  • Respect for Colleagues
  • Inclusion & Diversity
  • Accountability

Work Style:

  • Collaborative and team-oriented
  • Results-driven and proactive
  • Adaptable and open to change
  • Strong communication and interpersonal skills

Self-Assessment Questions:

  • How do you handle working with a large volume of data and tight deadlines?
  • Can you provide an example of a time when you identified a process improvement opportunity and implemented it successfully?
  • How do you approach building and maintaining relationships with stakeholders?

ASSUMPTION: State Street values candidates who demonstrate strong cultural fit, excellent communication skills, and a results-driven work ethic.

⚠️ Potential Challenges

⚠️ Potential Challenges

  • Working in a fast-paced environment with tight deadlines
  • Managing a high volume of data and cases
  • Collaborating with multiple teams and stakeholders
  • Adapting to changes in processes and priorities

ASSUMPTION: Candidates should be prepared to work in a dynamic and sometimes challenging environment, with a strong focus on results and continuous improvement.

πŸ“ˆ Similar Roles Comparison

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Marketing Operations Manager or a Marketing Risk Management Specialist in other organizations
  • However, State Street's global presence and extensive resources may offer more opportunities for career growth and development
  • Career paths may include progression to senior roles within marketing operations or related fields

ASSUMPTION: While this role shares similarities with related positions in other organizations, State Street's unique culture and global presence set it apart.

πŸ“ Sample Projects

πŸ“ Sample Projects

  • Developing and implementing a new process for tracking and managing open cases
  • Analyzing historical data to identify trends and make data-driven decisions
  • Collaborating with cross-functional teams to improve operational efficiency

ASSUMPTION: These sample projects illustrate the types of initiatives a Marketing Operations Specialist might work on at State Street.

❓ Key Questions to Ask During Interview

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the marketing operations team currently, and how can this role help address them?
  • How does this role collaborate with other teams and departments within the organization?
  • What opportunities are there for professional development and growth within this role?
  • How does State Street support work-life balance for its employees?
  • What are the key priorities for this role in the first 90 days?

ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and helps you make an informed decision about your career prospects.

πŸ“Œ Next Steps for Applicants

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for behavioral and situational interview questions that focus on problem-solving, communication, and teamwork skills
  • Research State Street's company culture and be prepared to discuss how your values align with the organization
  • Follow up with the hiring manager one week after submitting your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.