📌 Core Information
🔹 Job Title: Marketing Program Manager
🔹 Company: Chewy
🔹 Location: Minneapolis, MN
🔹 Job Type: Hybrid
🔹 Category: Marketing
🔹 Date Posted: May 23, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Orchestrating multiple concurrent marketing programs with healthcare marketing leaders
- Ensuring timely execution and delivery of large-scale marketing campaigns and product launches
- Building and leading highly engaged, effective relationships across various marketing teams
- Proactively identifying and resolving time-sensitive challenges with a positive, collaborative approach
- Making data-driven decisions to optimize mechanisms and expand efficiency
ASSUMPTION: This role requires strong project management skills, cross-functional collaboration, and a proactive problem-solving attitude. The successful candidate will be comfortable working in a fast-paced environment and managing multiple projects simultaneously.
📋 Key Responsibilities
✅ Build and lead highly engaged, effective relationships across Marketing, Creative, Channels, Site Experience, CRM, Merchandising, and other cross-functional teams
✅ Consistently deliver multiple, concurrent programs that drive customer value, anticipated ROI, and impact many teams
✅ Partner with cross-functional collaborators to develop workback plans with an emphasis on speed to market
✅ Master and apply software tools to successfully navigate through program stage gates and deliverables, as well as collect key project data to support business initiatives, decisions, goals, and growth
✅ Proactively identify and resolve time-sensitive challenges with a positive, collaborative, solutions-focused approach
✅ Work directly with Marketers, Channel owners, and Creatives to ensure seamless, end-to-end, timely project completion
✅ Orchestrate external partner timelines and routines to deliver on successful product marketing campaigns, serving as a trusted resource and advisor
✅ Be the subject matter expert in all areas of the program, proactively setting and handling expectations on an ongoing basis throughout the engagement life cycle
✅ Make data-driven decisions to optimize mechanisms with a goal to simplify and expand efficiency
ASSUMPTION: The role involves a high level of cross-functional collaboration and requires strong communication, problem-solving, and project management skills.
🎯 Required Qualifications
Education: Bachelor’s degree in Marketing, or related field
Experience: Minimum 3-5 years of experience in a fast-paced setting or similar Marketing environment directly managing multiple, cross-functional programs
Required Skills:
- Proficient in applying project management software tools (Smartsheet, PowerPoint, Confluence, Workfront, etc.)
- Proven ability to use analytical, innovative, and quick-on-your-feet thinking to adapt workback plans while still delivering on time and on budget
- Excellent attention to detail, effective negotiation, and problem-solving skills
- Team player, passionate about encouraging a positive team environment and culture
Preferred Skills:
ASSUMPTION: While a PMP certification is preferred, it is not a strict requirement for this role. Candidates with relevant experience and a strong track record in project management will also be considered.
💰 Compensation & Benefits
Salary Range: $78,500 - $146,000 USD (Based on experience and location)
Benefits:
- 401k and new hire and annual equity grant
- Medical, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance
- Parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and various discounts
- Unlimited PTO for salaried-exempt team members, subject to manager approval, and six paid holidays per year
Working Hours: Full-time, with flexible hours and a hybrid work arrangement
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Marketing Program Manager role with 3-5 years of experience in the Minneapolis, MN area. The actual salary offered may vary based on the candidate's relevant experience, education, and work location.
📌 Applicant Insights
🔍 Company Context
Industry: Chewy is a leading online retailer of pet products, supplies, and prescriptions, offering a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Company Size: Chewy has 10,001+ employees, providing a large and diverse work environment with ample opportunities for growth and development.
Founded: Chewy was founded in 2011 and has since grown to become a publicly traded company with a strong focus on customer care and convenience.
Company Description:
- Chewy is obsessed with meeting the needs of pet parents and exceeding customer expectations through every interaction
- The company offers a broad selection of high-quality products and services at competitive prices, with an exceptional level of customer care and a personal touch
- Chewy is committed to being the most trusted and convenient destination for pet parents and partners, everywhere
Company Specialties:
- Fast and free 1-2 day shipping
- Pet health and wellness resources
- 2,000+ brands available
- 24/7 customer service
Company Website: careers.chewy.com
ASSUMPTION: Chewy's focus on customer care and convenience sets it apart in the competitive pet supply market. The company's commitment to being the most trusted and convenient destination for pet parents and partners drives its success and growth.
📊 Role Analysis
Career Level: This role is suitable for an experienced marketing professional looking to advance their career in program management.
Reporting Structure: The Marketing Program Manager will report directly to the Go-to-market Operations team and work cross-functionally with various marketing teams.
Work Arrangement: This role follows a hybrid work arrangement, with a combination of on-site and remote work.
Growth Opportunities:
- Proven track record of success in this role may lead to opportunities for advancement within the marketing department or other areas of the company
- Chewy's large employee base and diverse range of products and services provide ample opportunities for career growth and development
ASSUMPTION: The Marketing Program Manager role offers significant growth potential for the right candidate, with opportunities to advance within the marketing department or other areas of the company.
🌍 Location & Work Environment
Office Type: Chewy's Minneapolis office is a hybrid work environment, with a combination of on-site and remote work options.
Office Location(s): 150 S 5th St, Ste. 800, Minneapolis, Minnesota 55402
Geographic Context:
- Minneapolis, MN is known for its vibrant arts and culture scene, with numerous museums, theaters, and music venues
- The city offers a variety of outdoor activities, including hiking, biking, and water sports, with numerous parks and lakes within close proximity
- Minneapolis has a diverse and growing job market, with opportunities in various industries, including retail, healthcare, and technology
Work Schedule: Full-time, with flexible hours and a hybrid work arrangement
ASSUMPTION: Chewy's Minneapolis office provides a dynamic and collaborative work environment, with opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with key stakeholders
- Background check and offer
Key Assessment Areas:
- Project management skills and experience
- Cross-functional collaboration and communication skills
- Problem-solving abilities and proactive approach to challenges
- Data-driven decision-making skills
- Cultural fit and alignment with Chewy's mission and values
Application Tips:
- Highlight relevant project management experience and successes in your resume
- Tailor your cover letter to demonstrate your understanding of Chewy's mission and values, and how your skills and experience align with the role's requirements
- Prepare examples of your problem-solving skills and data-driven decision-making abilities for the interview
- Research Chewy's company culture and be ready to discuss how you can contribute to a positive and collaborative work environment
ATS Keywords: Marketing Program Manager, Project Management, Cross-Functional Collaboration, Integrated Marketing Campaigns, Problem Solving, Communication, Data-Driven Decision Making, Time Management, Customer Care, Pet Industry
ASSUMPTION: Chewy's interview process is designed to assess the candidate's skills, experience, and cultural fit for the Marketing Program Manager role. Successful candidates will demonstrate strong project management skills, cross-functional collaboration, and a proactive problem-solving attitude.
🛠️ Tools & Technologies
- Project management software tools (Smartsheet, PowerPoint, Confluence, Workfront, etc.)
- Data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
- Marketing automation and CRM platforms (e.g., Marketo, Salesforce, HubSpot)
ASSUMPTION: The Marketing Program Manager will be proficient in using project management software tools and may also utilize data analysis and visualization tools, as well as marketing automation and CRM platforms, depending on the specific needs of the role.
👔 Cultural Fit Considerations
Company Values:
- Put pets first
- Focus on the customer
- Act with integrity
- Be obsessed with quality
- Embrace diversity and inclusion
- Collaborate and win together
- Pursue growth and learning
Work Style:
- Fast-paced and dynamic work environment
- Collaborative and cross-functional teamwork
- Focus on customer care and convenience
- Data-driven decision-making and continuous improvement
- Opportunities for professional growth and development
Self-Assessment Questions:
- Do you have a passion for pets and a commitment to putting pets first in all aspects of your work?
- Are you comfortable working in a fast-paced, dynamic, and collaborative work environment?
- Do you have strong project management skills and experience, with a proven track record of success in managing multiple, cross-functional programs?
- Are you comfortable working with data and making data-driven decisions to optimize mechanisms and expand efficiency?
- Do you share Chewy's commitment to customer care and convenience, and are you dedicated to exceeding customer expectations through every interaction?
ASSUMPTION: Chewy's company culture is built around its mission to be the most trusted and convenient destination for pet parents and partners, everywhere. Successful candidates will demonstrate a strong commitment to Chewy's values and a passion for pets and customer care.
⚠️ Potential Challenges
- Managing multiple concurrent programs with tight deadlines and competing priorities
- Navigating a fast-paced work environment with a high level of cross-functional collaboration
- Adapting to changes in project scope, timelines, and resources
- Balancing the need for speed to market with the requirement for high-quality, data-driven decision-making
ASSUMPTION: The Marketing Program Manager role presents unique challenges that require strong project management skills, cross-functional collaboration, and a proactive problem-solving attitude. Successful candidates will be able to thrive in a fast-paced, dynamic work environment and manage multiple concurrent programs effectively.
📈 Similar Roles Comparison
- The Marketing Program Manager role at Chewy differs from similar roles in other companies in its focus on the pet industry and Chewy's unique commitment to customer care and convenience
- Chewy's large and diverse product offerings, as well as its commitment to fast and free shipping, set it apart from other pet supply retailers
- Career paths for Marketing Program Managers at Chewy may include advancement within the marketing department or other areas of the company, depending on the candidate's skills, experience, and interests
ASSUMPTION: The Marketing Program Manager role at Chewy offers unique opportunities for growth and development within the company, with a focus on the pet industry and Chewy's commitment to customer care and convenience.
📝 Sample Projects
- Managing a large-scale marketing campaign for a new product launch, involving cross-functional collaboration with marketing, creative, channels, and site experience teams
- Developing and implementing a project management framework to streamline the delivery of multiple concurrent programs, with a focus on speed to market and data-driven decision-making
- Orchestrating a successful product marketing campaign, involving external partner timelines and routines, to deliver on time and within budget
ASSUMPTION: The Marketing Program Manager role at Chewy involves a wide range of projects, from managing large-scale marketing campaigns to developing and implementing project management frameworks and orchestrating successful product marketing campaigns.
❓ Key Questions to Ask During Interview
- Can you describe the typical project management software tools used in this role and how they are integrated into the work process?
- How does the Marketing Program Manager role collaborate with other marketing teams, and what are the key priorities for this position?
- What are the most significant challenges facing the Marketing Program Manager role, and how can I best prepare to address them?
- How does Chewy support the professional growth and development of its Marketing Program Managers?
- What are the key performance indicators (KPIs) used to measure the success of the Marketing Program Manager role, and how are they tracked and reported?
ASSUMPTION: The interview process for the Marketing Program Manager role at Chewy is designed to assess the candidate's skills, experience, and cultural fit for the position. Successful candidates will demonstrate strong project management skills, cross-functional collaboration, and a proactive problem-solving attitude.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant project management experience and skills
- Write a cover letter that demonstrates your understanding of Chewy's mission and values, and how your skills and experience align with the role's requirements
- Prepare examples of your problem-solving skills and data-driven decision-making abilities for the interview
- Research Chewy's company culture and be ready to discuss how you can contribute to a positive and collaborative work environment
- Follow up with the hiring manager one week after submitting your application, if you have not heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
