📌 Core Information
🔹 Job Title: Marketing Program Manager, Amazon Devices
🔹 Company: Amazon
🔹 Location: San José, San José, Costa Rica
🔹 Job Type: On-site
🔹 Category: Marketing
🔹 Date Posted: 2025-05-15
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting Amazon Devices marketing operations team in Costa Rica
- Managing product launch and lifecycle marketing projects
- Optimizing customer experience and merchandising programs
- Driving efficiencies and process improvements
ASSUMPTION: This role requires strong project management skills, experience in marketing program execution, and a proactive approach to problem-solving.
📋 Key Responsibilities
✅ Project manage and deliver milestones for various product launch and lifecycle marketing projects
✅ Own stakeholder communications, execution, status updates, and operational performance reporting
✅ Proactively identify and resolve project roadblocks and risks
✅ Track and record operational metrics to help deliver commitments and identify automation opportunities
✅ Contribute to strengthening standard operating procedures
ASSUMPTION: The successful candidate will have experience in project management, operational metrics tracking, and process improvement.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 2-5 years of experience in marketing program management or a related role
Required Skills:
- Project management
- Stakeholder communication
- Operational performance reporting
- Problem resolution
- Metrics tracking
- Process improvement
- Marketing programs
- Customer experience
- Merchandising
- Automation
Preferred Skills:
- Experience with Amazon Devices or similar products
- Fluency in Spanish
ASSUMPTION: Fluency in English is required for this role, as it is the primary language used within the Amazon Devices organization.
💰 Compensation & Benefits
Salary Range: The salary range for this role is estimated to be between $50,000 and $80,000 per year, based on industry standards for a Marketing Program Manager with 2-5 years of experience in Costa Rica.
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Employee discounts on Amazon products
Working Hours: Full-time, typically Monday through Friday, 8:00 AM to 5:00 PM, with some flexibility for project needs
ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience, skills, and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Company Size: Amazon has over 10,000 employees worldwide, providing a large and diverse work environment.
Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon's mission is to be Earth's most customer-centric company.
Company Specialties:
- E-commerce
- Retail
- Operations
- Internet
Company Website: Amazon.com
ASSUMPTION: Amazon's large size and diverse product offerings provide numerous growth and learning opportunities for employees.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, with opportunities for growth and advancement within the Amazon Devices organization.
Reporting Structure: The Marketing Program Manager will report directly to the Marketing Operations Manager for Amazon Devices in Costa Rica.
Work Arrangement: This is an on-site role, with the possibility of occasional remote work for specific projects or tasks.
Growth Opportunities:
- Advancement to a senior-level marketing role within Amazon Devices
- Expansion into other Amazon business units or teams
- Development of leadership and management skills
ASSUMPTION: The successful candidate will have the opportunity to grow within the organization, as Amazon values internal promotions and career development.
🌍 Location & Work Environment
Office Type: Amazon's office in San José, Costa Rica, is a modern, collaborative workspace designed to foster innovation and creativity.
Office Location(s): The role will be based at Amazon's office in San José, Costa Rica.
Geographic Context:
- San José is the capital and largest city of Costa Rica, with a population of over 330,000 people.
- The city offers a mix of urban and natural environments, with numerous parks, museums, and cultural attractions.
- Costa Rica is known for its biodiversity, with over 500,000 species of plants and animals, and is a popular destination for ecotourism.
Work Schedule: The work schedule for this role is typically Monday through Friday, from 8:00 AM to 5:00 PM, with some flexibility for project needs.
ASSUMPTION: The successful candidate will enjoy working in a dynamic, multicultural environment with a strong focus on innovation and customer-centricity.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the marketing operations team
- Final interview with the marketing director or another senior leader
Key Assessment Areas:
- Problem-solving skills and analytical thinking
- Project management experience and skills
- Communication and stakeholder management
- Cultural fit and alignment with Amazon's leadership principles
Application Tips:
- Highlight relevant experience in marketing program management or a related role
- Demonstrate strong project management skills and examples of successful project delivery
- Tailor your resume and cover letter to emphasize skills and experiences relevant to the role and Amazon's values
- Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and the company
ATS Keywords: Marketing Program Manager, Amazon Devices, Project Management, Marketing Programs, Customer Experience, Merchandising, Operational Performance Reporting, Process Improvement, Stakeholder Communication
ASSUMPTION: The interview process may vary depending on the specific needs of the hiring team and the candidate's qualifications.
🛠️ Tools & Technologies
- Project management software (e.g., Asana, Trello, JIRA)
- Marketing automation tools (e.g., Marketo, HubSpot, Pardot)
- Data analysis and reporting tools (e.g., Excel, Google Analytics, Tableau)
ASSUMPTION: The successful candidate will be comfortable learning and using new tools and technologies as needed for the role.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Work Style:
- Fast-paced and dynamic work environment
- Collaborative and cross-functional teamwork
- Focus on innovation and continuous improvement
- Data-driven decision-making
Self-Assessment Questions:
- How do you demonstrate customer obsession in your work?
- Can you provide an example of a time when you drove a process improvement to increase efficiency?
- How do you handle working with multiple stakeholders and balancing competing priorities?
ASSUMPTION: Amazon values employees who are passionate about customer-centricity, continuous learning, and driving results through innovation and collaboration.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with diverse stakeholders and balancing competing priorities
- Adapting to a fast-paced and dynamic work environment
- Navigating a large and complex organization
ASSUMPTION: The successful candidate will be able to thrive in a fast-paced, dynamic environment and manage multiple projects and priorities effectively.
📈 Similar Roles Comparison
- Marketing Program Manager vs. Marketing Manager: A Marketing Program Manager focuses on executing specific marketing programs, while a Marketing Manager has broader responsibilities for marketing strategy and team leadership.
- Amazon Devices vs. other Amazon business units: Amazon Devices is focused on the development and marketing of Amazon's hardware products, such as Echo, Kindle, and Fire TV. Other business units, such as Amazon Retail or Amazon Web Services, have different product offerings and customer bases.
- Career path comparison: A Marketing Program Manager can progress to a senior-level marketing role within Amazon Devices or explore opportunities in other Amazon business units or teams.
ASSUMPTION: The successful candidate will be able to leverage their experience and skills to grow within the organization and take on new challenges as they become available.
📝 Sample Projects
- Managing a product launch campaign for a new Amazon Echo device, including coordinating with cross-functional teams and external vendors
- Optimizing customer experience for Amazon Devices' website, improving conversion rates, and driving sales growth
- Developing and implementing a merchandising strategy for Amazon Devices' products on Amazon.com, increasing visibility and sales
ASSUMPTION: The successful candidate will have experience managing marketing programs and driving results through strategic planning, execution, and optimization.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within Amazon Devices marketing operations?
- How does this role contribute to Amazon's overall mission and strategy for Amazon Devices?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- What opportunities are there for professional growth and development within this role and the Amazon Devices organization?
- How does Amazon support work-life balance for its employees?
ASSUMPTION: The successful candidate will ask thoughtful, well-researched questions that demonstrate their interest in the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for your interview by researching Amazon's values, leadership principles, and the specific needs of the Amazon Devices marketing operations team
- Follow up with the hiring manager or HR representative after your interview to express your interest in the role and ask any remaining questions
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
