📌 Core Information
🔹 Job Title: Marketing - Promo Team Member (NFWS)
🔹 Company: Grand Canyon Education
🔹 Location: Phoenix, Arizona, United States
🔹 Job Type: Part-time
🔹 Category: Marketing
🔹 Date Posted: July 11, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting the Marketing Ground Events Team in customer service duties related to recruiting and events.
- Assisting full-time Marketing Event Planners with admissions-focused events.
- Providing a positive outlook on GCU to visiting students, parents, and teachers.
- Managing day-of event details such as check-in, directional assistance, and setup/tear down.
ASSUMPTION: This role requires strong interpersonal skills and the ability to work well with diverse groups of people. It also demands flexibility and adaptability to manage various event-related tasks.
📋 Key Responsibilities
✅ Assisting full-time Marketing Event Planners with admissions-focused events
✅ Providing a positive outlook on GCU to visiting students, parents, and teachers
✅ Managing day-of event details such as check-in, directional assistance, and setup/tear down
✅ Communicating effectively via phone or face to face with University Admissions Counselors and any other clients
✅ Special projects as assigned
ASSUMPTION: The role may involve working irregular hours, including evenings and weekends, depending on event schedules.
🎯 Required Qualifications
Education: Enrolled as a full-time student at GCU in a Bachelor’s or Master’s program
Experience: No prior experience required
Required Skills:
- Willingness to provide excellent customer service
- Strong public speaking skills in one-on-one and large group settings
- Dependable and punctual
- Ability to maintain confidentiality
- Willingness to work, learn, and be flexible
- Must have a valid driver’s license
Preferred Skills:
- Previous event planning or customer service experience
ASSUMPTION: Applicants should be comfortable working in a fast-paced environment and handling multiple tasks simultaneously.
💰 Compensation & Benefits
Salary Range: $7.25 per hour (Minimum Wage)
Benefits:
- Gain valuable work experience in the marketing and events industry
- Opportunity to network with professionals in the field
- Flexible scheduling to accommodate academic commitments
Working Hours: Up to 20 hours per week, with the possibility of additional hours during peak event seasons
ASSUMPTION: The salary range provided is based on the federal minimum wage and may not reflect local or company-specific wage adjustments.
📌 Applicant Insights
🔍 Company Context
Industry: Education Administration Programs
Company Size: 1,001-5,000 employees
Founded: 1983
Company Description:
- Grand Canyon Education (GCE) is an educational service company that provides support services in the post-secondary education sector.
- GCE designs and develops educational programs for Grand Canyon University (GCU) and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate, and doctoral levels.
- GCE values its employees and supports a unique and diverse workplace culture designed to help you thrive.
Company Specialties:
- Educational program design and development
- Marketing and admissions support
- Student services and support
Company Website: https://www.gce.com
ASSUMPTION: GCE's focus on education and student success makes it an ideal choice for applicants interested in pursuing a career in education or related fields.
📊 Role Analysis
Career Level: Entry-level (0-2 years)
Reporting Structure: Reports directly to the Marketing Ground Events Team
Work Arrangement: On-site, with the possibility of remote work for certain tasks
Growth Opportunities:
- Gain experience in event planning and marketing
- Develop strong communication and interpersonal skills
- Potential for advancement within the Marketing department or other GCE departments
ASSUMPTION: This role offers an excellent opportunity for students to gain practical experience in marketing and events while pursuing their degrees.
🌍 Location & Work Environment
Office Type: On-site, with the possibility of remote work for certain tasks
Office Location(s): 2600 W Camelback Rd, Phoenix, Arizona, US
Geographic Context:
- Phoenix, Arizona, is the capital and most populous city of the U.S. state of Arizona.
- The city is known for its hot desert climate and numerous cultural attractions.
- Phoenix is home to several universities and colleges, providing a vibrant student community.
Work Schedule: Flexible scheduling to accommodate academic commitments, with the possibility of additional hours during peak event seasons
ASSUMPTION: Applicants should be comfortable working in a dynamic and fast-paced environment, with the ability to adapt to changing schedules and priorities.
💼 Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Phone or video screen with the hiring manager
- In-person interview with the Marketing Ground Events Team
- Background check and onboarding
Key Assessment Areas:
- Customer service skills
- Public speaking and communication abilities
- Adaptability and flexibility
- Enthusiasm and commitment to GCU's mission
Application Tips:
- Highlight relevant customer service or event planning experience
- Tailor your resume and cover letter to emphasize your strong communication and interpersonal skills
- Prepare examples of how you have handled challenging customer service situations
ATS Keywords: Customer service, public speaking, event planning, admissions, marketing, GCU, Grand Canyon Education
ASSUMPTION: Applicants should be prepared to demonstrate their enthusiasm for GCU's mission and commitment to providing excellent customer service.
🛠️ Tools & Technologies
- GroupMe (communication platform)
- When I Work (scheduling and time tracking app)
- Cell phone (for accessing communication and scheduling tools)
ASSUMPTION: Applicants should be comfortable using basic communication and scheduling tools, as well as learning new technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Student-focused
- Integrity
- Innovation
- Collaboration
- Excellence
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Adaptable and flexible
Self-Assessment Questions:
- Do you share GCU's commitment to putting students first?
- Are you comfortable working in a fast-paced and dynamic environment?
- Do you thrive in collaborative and team-oriented settings?
ASSUMPTION: Applicants should be prepared to demonstrate their alignment with GCU's values and commitment to student success.
⚠️ Potential Challenges
- Working irregular hours, including evenings and weekends, during peak event seasons
- Managing multiple tasks and priorities simultaneously
- Handling challenging customer service situations with grace and professionalism
- Adapting to changes in schedules and priorities
ASSUMPTION: Applicants should be comfortable working in a fast-paced and dynamic environment, with the ability to adapt to changing schedules and priorities.
📈 Similar Roles Comparison
- This role is similar to event planning or customer service positions in other industries, but with a focus on the education sector.
- Applicants with experience in event planning or customer service may find this role to be a good fit, but should be prepared to adapt to the unique demands of the education industry.
- This role offers an excellent opportunity for students to gain practical experience in marketing and events while pursuing their degrees.
ASSUMPTION: Applicants should be prepared to demonstrate their enthusiasm for GCU's mission and commitment to providing excellent customer service.
📝 Sample Projects
- Assisting with GCU's annual Welcome Week events
- Providing customer service at GCU's on-campus admissions office
- Managing day-of event details for GCU's off-campus recruitment events
ASSUMPTION: Applicants should be prepared to demonstrate their ability to handle multiple tasks and priorities simultaneously, as well as their commitment to providing excellent customer service.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role?
- How does this role support GCU's mission and student success?
- What opportunities are there for growth and development within the Marketing department or other GCE departments?
- How does the Marketing Ground Events Team collaborate with other departments within GCE?
- What is the typical work schedule for this role, and how flexible is it?
ASSUMPTION: Applicants should be prepared to ask thoughtful and insightful questions that demonstrate their interest in the role and commitment to GCU's mission.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to emphasize your strong communication and interpersonal skills
- Prepare examples of how you have handled challenging customer service situations
- Follow up with the hiring manager within one week of submitting your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
