📌 Core Information
🔹 Job Title: Marketing Representative
🔹 Company: SERVPRO of Brickell
🔹 Location: Coral Gables, Florida
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: July 17, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Increasing brand awareness and sharing the SERVPRO story
- Building and maintaining professional relationships with contacts in the sales territory
- Participating in marketing events such as professional associations, lunch-and-learns, and continuing education classes
- Utilizing marketing software to track lead activity and opportunities
ASSUMPTION: This role requires a strong understanding of marketing principles and excellent communication skills to effectively educate clients and customers about SERVPRO's brand benefits.
📋 Key Responsibilities
✅ Understand the competitive advantages of using SERVPRO and gain the ability to effectively educate clients and customers about brand benefits
✅ Build, maintain, and strengthen professional relationships with contacts in sales territory by conducting daily marketing calls
✅ Increase brand awareness by participating in marketing events such as professional associations, lunch-and-learns, and continuing education classes
✅ Utilize marketing software to document daily marketing calls and track all lead activity and opportunities
✅ Provide management with revenue updates and reports around your assigned sales territory
✅ Increase sales territory revenue by consistently achieving and exceeding sales territory goals
ASSUMPTION: This role requires a proactive approach to building relationships and a strong focus on achieving sales goals.
🎯 Required Qualifications
Education: Bachelor’s degree in marketing or business preferred
Experience: A minimum of 2+ years of direct sales experience
Required Skills:
- Excellent communication skills (in-person and online)
- Motivated by sales goals
- Strong process and results-driven attitude
- Experience in the cleaning, restoration, or insurance industry preferred
Preferred Skills:
- Experience with marketing software
- Knowledge of the local market
ASSUMPTION: While a degree in marketing or business is preferred, relevant work experience may be considered in lieu of formal education.
💰 Compensation & Benefits
Salary Range: $20.00 - $25.00 per hour
Benefits:
- Bonus based on performance
- Company car
- Free uniforms
- Paid time off
- Training & development
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
Working Hours: Full-time, Monday-Friday, with some flexibility for marketing events and calls
ASSUMPTION: The salary range provided is an estimate based on industry standards for a marketing representative role with 2-5 years of experience in the Miami-Dade area.
📌 Applicant Insights
🔍 Company Context
Industry: SERVPRO of Brickell operates in the facilities services industry, focusing on water, fire, and mold remediation, restoration, and reconstruction services for commercial and residential properties.
Company Size: SERVPRO of Brickell has 11-50 employees, providing a mid-sized company environment where applicants can have a significant impact on the business's success.
Founded: SERVPRO of Brickell was founded in 2005, with over 15 years of experience in the restoration industry.
Company Description:
- SERVPRO of Brickell is a locally owned and operated franchise, part of the larger SERVPRO network with over 1,700 independently owned and operated offices across the country.
- The company specializes in water, fire, and mold remediation, restoration, and reconstruction services for both residential and commercial properties.
- SERVPRO of Brickell is committed to providing exceptional customer service and minimizing the disruption to clients' lives and properties.
Company Specialties:
- Water damage restoration
- Fire and smoke damage restoration
- Mold remediation
- Cleanup and restoration services
Company Website: servprobrickell.com
ASSUMPTION: As a franchise, SERVPRO of Brickell follows the brand's established practices and guidelines while maintaining local flexibility in operations and customer service.
📊 Role Analysis
Career Level: This role is an entry to mid-level marketing position, offering opportunities for career growth within the company and the broader SERVPRO network.
Reporting Structure: The Marketing Representative reports directly to the franchise owner, Ozzie Calzada, and works closely with the sales and operations teams.
Work Arrangement: This role is on-site, with a focus on building local relationships and representing SERVPRO in the community. Some flexibility is available for marketing events and calls.
Growth Opportunities:
- Advancement to a marketing manager or similar role within the company
- Expansion of responsibilities to include additional markets or service lines
- Opportunities to gain experience in different aspects of the business, such as operations or customer service
ASSUMPTION: Growth opportunities may vary depending on the company's expansion plans and the individual's performance and interests.
🌍 Location & Work Environment
Office Type: SERVPRO of Brickell operates from a single office location in Coral Gables, Florida.
Office Location(s): 611 NW 5th St, Miami, Florida 33128, US
Geographic Context:
- Coral Gables is an upscale suburban city located west of Miami, offering a mix of urban and suburban living.
- The area is known for its tree-lined avenues, historic homes, and vibrant cultural scene.
- Coral Gables is home to numerous international corporations and is considered one of the most livable cities in the United States.
Work Schedule: The work schedule is primarily Monday-Friday, with some flexibility for marketing events and calls. Occasional weekend work may be required for marketing events or on-call emergency services.
ASSUMPTION: The work environment is fast-paced and focused on customer service, with a strong emphasis on building relationships and achieving sales goals.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess communication skills and cultural fit
- In-person or virtual interview with the franchise owner, Ozzie Calzada, to discuss the role and company culture
- Background check and reference checks
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and ability to effectively educate clients about SERVPRO's brand benefits
- Sales skills and motivation to achieve sales goals
- Understanding of marketing principles and ability to build relationships
- Cultural fit with the company's values and mission
Application Tips:
- Tailor your resume and cover letter to highlight your relevant marketing and sales experience, as well as any experience in the cleaning, restoration, or insurance industry.
- Demonstrate your understanding of SERVPRO's services and competitive advantages in your application materials.
- Prepare for interview questions that focus on your communication skills, sales approach, and cultural fit with the company.
ATS Keywords: Marketing, Sales, Brand Awareness, Relationship Building, Marketing Calls, Marketing Events, Lead Tracking, Revenue Reporting, Sales Territory Management, Process Driven, Results Driven, Cleaning Industry Knowledge, Restoration Industry Knowledge, Insurance Industry Knowledge, Team Collaboration, Customer Education
ASSUMPTION: The application process may vary depending on the specific needs of the company and the qualifications of the applicants.
🛠️ Tools & Technologies
- Marketing software (e.g., CRM, marketing automation tools)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Social media platforms (e.g., LinkedIn, Facebook, Twitter)
- Email marketing tools (e.g., Mailchimp, Constant Contact)
ASSUMPTION: The specific tools and technologies used may vary depending on the company's preferences and the individual's role within the organization.
👔 Cultural Fit Considerations
Company Values:
- Customer-focused
- Integrity
- Teamwork
- Accountability
- Continuous improvement
Work Style:
- Proactive and results-driven
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Adaptable and flexible, with a willingness to learn and grow
Self-Assessment Questions:
- Do you have a strong understanding of marketing principles and the ability to educate clients about SERVPRO's brand benefits?
- Are you motivated by sales goals and driven to achieve results?
- Do you have excellent communication skills and the ability to build relationships with clients and customers?
- Are you a good fit with SERVPRO's company values and work style?
ASSUMPTION: SERVPRO of Brickell values employees who are customer-focused, proactive, and committed to continuous improvement, both personally and professionally.
⚠️ Potential Challenges
- Managing a large sales territory and maintaining a high level of brand awareness
- Balancing the demands of marketing calls, events, and lead tracking with other responsibilities
- Adapting to the unique needs and preferences of different clients and customers
- Navigating the competitive restoration industry and standing out from other service providers
ASSUMPTION: These challenges can be overcome with strong communication skills, a proactive approach to relationship building, and a commitment to achieving sales goals.
📈 Similar Roles Comparison
- This role differs from other marketing positions in the restoration industry in its focus on building relationships and increasing brand awareness through direct client interactions and marketing events.
- SERVPRO of Brickell's marketing representative role is unique in its emphasis on educating clients about the company's competitive advantages and services.
- Career paths for marketing representatives in the restoration industry may include advancement to marketing manager, sales manager, or other leadership roles within the company or the broader SERVPRO network.
ASSUMPTION: The specific responsibilities and career paths for marketing representatives may vary depending on the company's size, structure, and growth plans.
📝 Sample Projects
- Developing and executing a marketing plan to increase brand awareness in a specific geographic area
- Building and maintaining relationships with key industry contacts and influencers
- Coordinating and participating in marketing events, such as professional associations, lunch-and-learns, and continuing education classes
ASSUMPTION: These sample projects are intended to illustrate the types of responsibilities and initiatives that a marketing representative might undertake in this role.
❓ Key Questions to Ask During Interview
- How does SERVPRO of Brickell differentiate itself from other restoration service providers in the market?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does SERVPRO of Brickell support the professional development and growth of its marketing representatives?
- What are the most effective strategies for building relationships and increasing brand awareness in the local market?
- How does SERVPRO of Brickell measure the success of its marketing efforts, and what key performance indicators (KPIs) are most important for this role?
ASSUMPTION: These questions are intended to help applicants better understand the role, the company, and the local market, as well as to demonstrate their interest and engagement in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant marketing and sales experience, as well as any experience in the cleaning, restoration, or insurance industry.
- Prepare for interview questions that focus on your communication skills, sales approach, and cultural fit with the company.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
