Marketing Representative OPC

📌 Core Information

🔹 Job Title: Marketing Representative OPC

🔹 Company: Hilton Grand Vacations

🔹 Location: Las Vegas, NV, USA

🔹 Job Type: Full time

🔹 Category: Hospitality - Sales & Marketing

🔹 Date Posted: June 2, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Promoting and booking vacation ownership presentations and mini-vacation packages to eligible guests
• Confirming appointments and improving show rate
• Distributing company information and maintaining location operating standards
• Following gifting procedures to ensure guests meet minimum eligibility standards
• Carrying out reasonable requests by management

ASSUMPTION: This role involves face-to-face sales and marketing, requiring strong interpersonal skills and the ability to work in a dynamic, customer-facing environment.

📋 Key Responsibilities

✅ Promote and book vacation ownership presentations, previews, and the sale of mini-vacation packages to eligible off-site guests and visitors

✅ Confirm appointments with guests to guarantee tour reservations and improve show rate

✅ Distribute HGV information, collateral, and materials while maintaining location operating standards

✅ Follow gifting procedures to ensure guests meet minimum eligibility standards and costs are met monthly

✅ Carry out all other reasonable requests by management of which one can perform

ASSUMPTION: This role requires a high level of self-motivation, as well as the ability to handle rejection and maintain a positive attitude.

🎯 Required Qualifications

Education: High School Diploma or Equivalent

Experience: At least 1-2 years of face-to-face consumer sales/marketing experience

Required Skills:

• Excellent interpersonal and guest relations skills
• Ability to work a flexible schedule
• Professional appearance and demeanor
• Highly driven and a self-starter
• Detailed understanding of local area
• Ability to prioritize multiple tasks and balance priorities
• Ability to accept rejection in a proactive manner

Preferred Skills:

• Previous experience in the hospitality or vacation ownership industry

ASSUMPTION: While not explicitly stated, previous sales or marketing experience in the hospitality industry may be beneficial for this role.

💰 Compensation & Benefits

Salary Range: $60,000 - $100,000 per year, with top producers making over $200,000

Benefits:

• Generous earnings package with a base rate, commissions, and bonuses
• Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care)
• Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation
• Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants
• 401K which HGV will match up to 4% annually
• Internal career mobility with a growing company
• Industry-leading training, top-notch technology, and continuous support

Working Hours: Full-time, with a flexible schedule that may include evenings, weekends, and holidays

ASSUMPTION: The salary range provided is based on the company's statement and industry standards for similar roles. Actual compensation may vary based on individual performance and other factors.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitality - Vacation Ownership

Company Size: 10,001+ employees

Founded: 1992

Company Description:

• Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing, and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations
• The company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for its Members
• At Hilton Grand Vacations, the culture of hospitality extends to its more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences

Company Specialties:

• Vacation Ownership
• Real Estate Sales
• Customer Service
• Resort Operations
• Sales & Marketing
• Call Center
• Corporate
• Guest Services
• Telesales
• Real Estate
• Hospitality
• Timeshare
• Human Resources
• Finance & Accounting
• IT

Company Website: careers.hgv.com

ASSUMPTION: Hilton Grand Vacations is a well-established company in the vacation ownership industry, offering a range of benefits and opportunities for growth.

📊 Role Analysis

Career Level: Entry-level to Mid-level

Reporting Structure: This role reports directly to the Marketing Manager or similar supervisor

Work Arrangement: On-site, with a flexible schedule that may include evenings, weekends, and holidays

Growth Opportunities:

• Proven performers may have opportunities for career advancement within the sales, marketing, or management teams
• Internal career mobility is encouraged, with opportunities to transfer to different locations or departments

ASSUMPTION: Growth opportunities will depend on individual performance, company needs, and available positions.

🌍 Location & Work Environment

Office Type: Off-property location, with a focus on customer-facing sales and marketing

Office Location(s): Las Vegas, NV, USA

Geographic Context:

• Las Vegas is a major tourist destination, with a diverse population and a vibrant economy
• The city offers a range of cultural, entertainment, and recreational opportunities
• Las Vegas has a desert climate, with hot summers and mild winters

Work Schedule: Full-time, with a flexible schedule that may include evenings, weekends, and holidays

ASSUMPTION: The work environment is fast-paced and customer-focused, with a strong emphasis on sales performance.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Sales and marketing skills
• Interpersonal and communication skills
• Problem-solving and adaptability
• Customer service orientation

Application Tips:

• Highlight relevant sales or marketing experience and achievements
• Tailor your resume and cover letter to emphasize your fit for this role and company
• Prepare examples of your sales or marketing successes and challenges overcome
• Research the company and industry to demonstrate your knowledge and enthusiasm

ATS Keywords: Sales, Marketing, Customer Service, Guest Relations, Vacation Ownership, Timeshare, Hospitality, Las Vegas, Face-to-Face, Flexible Schedule, Self-Starter

ASSUMPTION: The application process may vary depending on the specific needs of the hiring manager or department.

🛠️ Tools & Technologies

• Customer Relationship Management (CRM) software
• Sales and marketing automation tools
• Point-of-sale (POS) systems
• Customer service and support software

ASSUMPTION: The specific tools and technologies used may vary depending on the company's needs and the individual department's preferences.

👔 Cultural Fit Considerations

Company Values:

• Hospitality
• Integrity
• Leadership
• Teamwork
• Innovation
• Accountability

Work Style:

• Customer-focused
• Sales-driven
• Team-oriented
• Adaptable and resilient
• Results-oriented

Self-Assessment Questions:

• Do I have strong interpersonal and communication skills?
• Am I comfortable working in a fast-paced, customer-facing environment?
• Can I handle rejection and maintain a positive attitude?
• Am I a self-starter with a strong work ethic?
• Do I have a detailed understanding of the local area?

ASSUMPTION: Hilton Grand Vacations values employees who are customer-focused, sales-driven, and team-oriented, with a strong work ethic and a positive attitude.

⚠️ Potential Challenges

• Handling rejection from potential customers
• Meeting sales targets and performance expectations
• Working a flexible schedule, including evenings, weekends, and holidays
• Adapting to a fast-paced, customer-facing work environment
• Competing with other sales and marketing professionals in the hospitality industry

ASSUMPTION: These challenges can be overcome with strong interpersonal skills, a positive attitude, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• This role is similar to other sales and marketing positions in the hospitality industry, such as hotel sales representatives, timeshare sales agents, or vacation ownership consultants
• However, this role focuses on off-property customer acquisition and may have different sales targets and compensation structures compared to on-property sales roles
• Career paths may vary depending on the company's size, structure, and growth opportunities

ASSUMPTION: While this role shares similarities with other sales and marketing positions in the hospitality industry, it is essential to research the specific requirements and expectations of each role.

📝 Sample Projects

• Developing and implementing a customer referral program to increase sales and customer satisfaction
• Creating and delivering customer presentations that highlight the benefits of vacation ownership and address common objections
• Analyzing sales performance data to identify trends, opportunities, and areas for improvement

ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities associated with this role and may vary depending on the specific needs of the company and department.

❓ Key Questions to Ask During Interview

• What are the key performance indicators (KPIs) for this role, and how are they measured?
• How does this role contribute to the company's overall sales and marketing strategy?
• What opportunities are there for career growth and development within the company?
• How does the company support its employees' work-life balance?
• What are the most challenging aspects of this role, and how can they be overcome?

ASSUMPTION: These questions are intended to help applicants better understand the role, the company, and the work environment, and to demonstrate their interest and enthusiasm for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through careers.hgv.com
• Tailor your resume and cover letter to highlight your relevant sales or marketing experience and skills
• Prepare examples of your sales or marketing successes and challenges overcome
• Research the company and industry to demonstrate your knowledge and enthusiasm
• Follow up with the hiring manager or HR department one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.