📌 Core Information
🔹 Job Title: Marketing Senior Executive, Social Media
🔹 Company: John Lewis Partnership
🔹 Location: London, United Kingdom
🔹 Job Type: Hybrid (1 day a week in the office)
🔹 Category: Marketing
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site with hybrid flexibility
🚀 Job Overview
Key aspects of this role include:
- Facilitating daily channel administration for marketing initiatives across various channels, with a focus on social media
- Managing organic social, influencer marketing, and community management to achieve KPIs for John Lewis Finance
- Collaborating with internal departments and external agencies to execute strategic plans
- Leveraging insights and networks to stay informed of key customer requirements, market conditions, and trends
ASSUMPTION: This role requires a strong understanding of social media management tools, with experience in Sprinklr being a plus. The role involves working closely with various teams and agencies, requiring excellent communication and collaboration skills.
📋 Key Responsibilities
✅ Facilitate daily channel administration for marketing initiatives based on established media strategies
✅ Manage organic social, influencer marketing, and community management to achieve KPIs for John Lewis Finance
✅ Report and analyze performance using web analytics and platform statistics, delivering regular reports to stakeholders
✅ Coordinate financial processes to ensure optimal utilization of budgets and timely and accurate administration
✅ Effectively communicate with internal departments to understand digital marketing strategies and project requirements
✅ Collaborate with Financial Services and Customer teams, as well as Digital Marketing counterparts across the Partnership, to facilitate a cohesive and comprehensive multi-channel strategy
✅ Support the delivery of projects as assigned by the relevant JLFS Marketing Lead or Senior Marketing Manager
ASSUMPTION: This role requires a proactive approach to staying updated with market trends and customer insights to optimize marketing activities across the marketing channel mix.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 2-5 years of proven work experience within a marketing environment, with a focus on social media management
Required Skills:
- Thorough understanding of and experience with social media management tools (Sprinklr experience is a plus)
- Exceptional communication skills
- Data analysis proficiency, including interpreting data and customer insights
- Strong understanding of the organic social landscape, including trends, content strategy, and creation
- Profound grasp of influencer marketing and its crucial role in the overall marketing strategy
Preferred Skills:
- Experience with programmatic display, affiliates, SEO, email, direct mail, and POS
- Fluency in additional languages
ASSUMPTION: Candidates should have a strong understanding of the retail industry and be comfortable working in a fast-paced, collaborative environment.
💰 Compensation & Benefits
Salary Range: Up to £41,000 per year
Benefits:
- Hybrid working arrangement (1 day a week in the office)
- Competitive benefits package
- Opportunities for professional growth and development
Working Hours: 35 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Marketing Executive role in the United Kingdom. The actual salary may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Retail
Company Size: 10,001+ employees
Founded: 1864 (as John Lewis, Waitrose was founded in 1904)
Company Description:
- The John Lewis Partnership is the largest employee-owned business in the UK, home to the cherished brands John Lewis and Waitrose
- Driven by the purpose to build a happier world, the Partnership is ruthlessly focused on being brilliant at retail
- The Partnership embraces diversity, creating an environment where employees are free to be themselves and can thrive
Company Specialties:
- Retail
- Online
- Distribution
- Finance
- Technology
- IT
- Digital
- Hotels
- Personnel
- Buying
- and Marketing
Company Website: http://www.jlpjobs.com
ASSUMPTION: The John Lewis Partnership is a well-established and respected retailer in the UK, with a strong focus on customer service and employee engagement.
📊 Role Analysis
Career Level: Mid-level marketing role with opportunities for growth and development
Reporting Structure: Reports to the Social Lead and Marketing Manager (Social & Programmatic)
Work Arrangement: Hybrid (1 day a week in the office, with the rest of the time working remotely)
Growth Opportunities:
- Progression within the marketing department or other areas of the business
- Development of skills and expertise in social media management and marketing
- Opportunities to work on high-profile campaigns and projects
ASSUMPTION: This role offers excellent opportunities for professional growth and development within the John Lewis Partnership.
🌍 Location & Work Environment
Office Type: Hybrid (1 day a week in the office, with the rest of the time working remotely)
Office Location(s): London Central Office, 1 Drummond Gate, London, SW1V 2QQ
Geographic Context:
- The London Central Office is located in the heart of London, offering easy access to public transportation and various amenities
- The office is a modern and collaborative workspace, designed to foster creativity and innovation
- The Partnership has adopted a hybrid working approach, allowing employees to balance their personal needs with the needs of the business
Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM (with a 30-minute lunch break)
ASSUMPTION: The hybrid working arrangement offers a good balance between working from home and being present in the office to collaborate with colleagues and attend key meetings.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Face-to-face or video interview with the hiring manager and/or team members
- Final interview with the relevant JLFS Marketing Lead or Senior Marketing Manager
Key Assessment Areas:
- Marketing expertise and knowledge of social media management tools
- Communication and collaboration skills
- Data analysis and interpretation skills
- Alignment with the Partnership's values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your relevant marketing experience and skills
- Demonstrate your understanding of the role and the John Lewis Partnership's values and culture
- Prepare examples of your past marketing campaigns and their outcomes to discuss during the interview
ATS Keywords: Social Media Management, Data Analysis, Marketing Campaigns, Customer Insights, Influencer Marketing, Budget Management, Stakeholder Engagement, Channel Management, Performance Monitoring, Content Strategy, Web Analytics, Collaboration, Market Trends, Creative Implementation, Community Management, Project Delivery
ASSUMPTION: The application process for this role may involve multiple interviews and assessments to ensure the best fit for both the candidate and the John Lewis Partnership.
🛠️ Tools & Technologies
- Sprinklr (preferred)
- Hootsuite, Buffer, or other social media management tools
- Google Analytics
- Microsoft Office Suite
ASSUMPTION: Familiarity with Sprinklr is preferred, but not required. Candidates should have experience with other social media management tools and be comfortable learning new platforms as needed.
👔 Cultural Fit Considerations
Company Values:
- Brilliant at Retail
- Never Knowingly Undersold
- Passionately Serving Food Lovers
- Working Together
- Treating Everyone with Kindness and Respect
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and responsive to change
Self-Assessment Questions:
- How do you embody the Partnership's values in your daily work?
- Can you provide an example of a time when you had to adapt to a significant change in a marketing campaign or strategy?
- How do you approach working with diverse teams and stakeholders to achieve common goals?
ASSUMPTION: The John Lewis Partnership values a diverse and inclusive work environment, and candidates should be prepared to demonstrate their alignment with the Partnership's values and culture during the interview process.
⚠️ Potential Challenges
- Managing multiple marketing channels and initiatives simultaneously
- Keeping up with the fast-paced and ever-changing social media landscape
- Balancing the needs of the business with personal work-life balance
- Collaborating effectively with internal departments and external agencies
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a proactive approach to staying updated with market trends and customer insights.
📈 Similar Roles Comparison
- This role differs from other marketing executive roles in its focus on social media management and community engagement
- Industry-specific context: The retail industry is highly competitive, with a strong emphasis on customer service and brand differentiation
- Career path comparison: This role offers opportunities for progression within the marketing department or other areas of the business
ASSUMPTION: This role is well-suited to candidates with a strong background in social media management and a passion for the retail industry.
📝 Sample Projects
- Developing and executing a social media campaign to launch a new product line
- Managing influencer marketing partnerships to increase brand awareness and engagement
- Analyzing social media performance data to optimize marketing strategies and improve ROI
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from creative campaign development to data-driven analysis and optimization.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within it?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the Partnership support the professional development and growth of its employees?
- What are the most rewarding aspects of working at the John Lewis Partnership, according to current employees?
- How does the Partnership approach work-life balance, and what resources are available to support employees in achieving it?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company culture, enabling them to make an informed decision about their application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant marketing experience and skills
- Prepare examples of your past marketing campaigns and their outcomes to discuss during the interview
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
